Just had an issue with the lock and used this video to help diagnose. My problem is I could not close the door because the latch would not go into the lock. The fix was the metal hinge that locks the hook in place was stuck locked. You can see this piece at 15:39 where he puts his thumb on it. This metal hinge should be pressed down. You can see the post at the right is extended above the hole. In my case it was up, so the black lock piece was stuck locked and the hinge could not be inserted. Once i made sure the lock was open, I pressed the metal piece down and bam! Fixed. Tested by inserting the hinge and saw it work as expected.

How did you loosen the sensor? Which combination of ratchet and/or extensions were used? Unless I missed it, it wasn’t shown.

Thank you! This video saved me much money.

This video was a lifesaver!! Thank you for doing this only video I found with clear explanation and my exact part. I ended up ordering a new part got it on Amazon for about $16 Thank you!!!

Foot whatever reason the actual"tumbler" part was not an issue for you. The one on mines is in fact the issue. Not sure what caused it but taking it apart and tinkering with it loosened it enough for it to function properly

Thanks for the helpful tips... I fixed my washer np ...

Your directions worked fine. Thanks!

This was excellent. I used this to repair my washing machine and found your thoroughness invaluable. Thank you so much!

Great job, this video really helped me in working on my own machine. Thanks for sharing your experience with us.

Thanks! Just what I needed!

My turn to drop in to thank you for making this video. Took me 30 minutes and a $20 part to keep our old girl chugging for a little while longer, versus whatever the cost of a new washing machine would have been.

Thank you! I was able to easily able to pull the latch assembly out and fix the problem without having to spend a dime! Oh, and little pieces of plastic binder dividers work great for holding the tabs open when opening the case.

Great video, thank you! 🙏

Best explanation breakdown of what each part is inside the mechanism and how they work together synergistically. Thanks so much!

Mine is NOT a grand caravan, but a caravan SE

Hey i appreciate your video and sharing your knowledge with us non-appliance expert folk. I was wondering if youve ever encountered a washer where this keeps happening even when you replace the door latch mechanism with a new one? Could something else be triggering the latch to get stuck in lock?

Just ran into this on mine, slightly different model but same overall design. Handy vid!

Hi uncle Bryan.

Thank you for the video. I was able to take mine apart and reset the stuck latch. Works like it's supposed to now. Thank you.

Great video! Thanks for the visual instructions. Never paying a dealer to do this again.

This was awesome thank you great job

Great video. Mine was the little spring you can’t see was stuck.

Thank you!!!!

thanks man you're a real one for that

This was the best repair video that I've ever seen - just enough detail, but not too much commentary. And you paid attention to focus the lens when needed. Just what I needed - the prong was also loose on mine. Thanks.

Sir, you are a HERO!

I did it, against all odds. Thank you for the video. Taking out the cover was the hardest part.

Thank you so much, this has been very helpful.

So helpful, thank you

Thank you for being direct and easy to understand

Man thanks a million for this video. I think my son slam my washer door and the spring at the bottom of the lock to unlock it snap and after watching your video I was able to take it apart and get it reset works like new right now. Thank you for this video

Very useful

Isn't it always shocking just how dirty they get in such a short time? Just to think that you were breathing that air :/

Thank you for walking us through this! I fixed mine and it works just like before! I had the door not latching close, I ended up replacing the parts you took off

Washer door wouldn't latch closed, while trying to figure out what was wrong I triggered the latch into the closed/locked position with the door open. Do you know how to get it released?

Thank you soooo much, you really saved me alot of time and money, i fixed it :) god bless

How do you change downstream. Where should you access it from? Under the can or through the drivers side tire after removal?

Thanks very much! I enjoyed learning how the locking mechanism works even though I went ahead and ordered a new one.

This was incredibly helpful!

Thank you! That was such an easy fix and in less than 10 minutes of actual work my machine is up and running again. Appreciated not having to pay for an appliance tech and parts for something that was so simple to fix. Also, it's nice to feel a little accomplished today. 😎

You the man. Thanks brother

Having troubles putting the ring back on to put the boot back into place

How can you tell if the lock is in the locked position or its simply not engaging?

Fixed! thanks mate

As it turns out, the simple fixes you referenced won’t fix my problem. It seems the receiving slot for the door latch is damaged because it won’t accept the latch. I should be able to fix the problem easily with a replacement part though thanks to this video. (= the entire part looks to be about $15 on Amazon these days.

Thanks so much this was the only vid that’ll help me fix my washer 😅😊

Great video, great video

So would the catalytic converter location for the oxygen sensor be bank 2 sensor 2?

VERY HELPFUL...GONNA GIVE IT A TRY...(THX)

Great video worked Note once I got it out I was able to push the spring loaded lock to the open setting. Door lock works fine tks