Thames & Kosmos

Пікірлер

@EfrenDael Ай бұрын

🎉❤🎉❤🎉❤🎉❤🎉🎉❤❤🎉❤🎉🎉❤🎉❤🎉❤❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉🎉🎉❤🎉❤🎉❤❤🎉🎉❤🎉❤❤🎉❤🎉❤🎉❤🎉❤🎉🎉❤🎉❤❤🎉🎉🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤🎉❤❤🎉❤🎉🎉❤🎉❤ 0:39

@chezisgood321 Ай бұрын

The spring doesn’t retract and when you shoot once you can’t do it anymore

@thamesandkosmos Ай бұрын

We are sorry to hear this! We would love to help you out and correct this issue. Please email us at [email protected] and we will help you troubleshoot

@damyantiyadav5957 Ай бұрын

From where you got these items

@thamesandkosmos Ай бұрын

All products shown on our channel are produced and distibuted by us, Thames & Kosmos. This particular product was manufatured in Taiwan

@TheMandoGuy236 2 ай бұрын

It doesn’t even shoot. I tried all the trouble shooting and nothing works.

@thamesandkosmos 2 ай бұрын

We are sorry to hear that. Please email [email protected] and we will help you figure out what is going on

@Kylek-ir6cp 3 ай бұрын

I have 3 B1 connectors and 1 B3 so I can’t even complete the step 41-43. Any suggestions on to make it fit?

@thamesandkosmos 3 ай бұрын

Hi, please fill out this form and we will help you get the correct connectors. thamesandkosmos.zendesk.com/hc/en-us/requests/new?ticket_form_id=15055797890835

@juanrios5953 3 ай бұрын

Mine doesnt shoot 🙁🙁

@thamesandkosmos 3 ай бұрын

We are sorry to hear that! Please check out this handy article that may help you troubleshoot. thamesandkosmos.zendesk.com/hc/en-us/articles/6187752110099-Ultra-Bionic-Blaster-Troubleshooting

@thamesandkosmos 3 ай бұрын

If you check out the article and are still having issues please email [email protected] and we will try to help you with further troubleshooting

@josephjun5822 3 ай бұрын

Just spent four hours putting this thing together with my grandson. The shooting range is a disappointing 8' at best. Is there anything we can do to increase the range?

@thamesandkosmos 3 ай бұрын

Hi Joseph, we re sorry to hear that you are disappointed with the kit. Your kit should fire 8-12 feet when working properly. If the firing distance is significantly less than that, we recommend taking a look at this helpful troubleshooting article to diagnose the issue. Please pay special attention to Tips 3 and 4, and to Checks #4 and #6. This should help your blaster work better. thamesandkosmos.zendesk.com/hc/en-us/articles/6187752110099-Ultra-Bionic-Blaster-Troubleshooting If this does not fix your problem please contact [email protected] for more help!

@WakeRunSleep 3 ай бұрын

20 E and D don’t securely attached. It comes off easily

@thamesandkosmos 3 ай бұрын

Hi! Please email [email protected] and we will help you troubleshoot!

@THEKevinMiller21 3 ай бұрын

Additionally, why does this video have ads!? Extremely inconvenient and very unprofessional.

@thamesandkosmos 3 ай бұрын

As we are not part of the KZbin Partner program we neither control nor profit from any ads on our videos. Please refer to our Vimeo for ad free versions of all of our content.

@THEKevinMiller21 3 ай бұрын

I will be seeking a full refund. Got an hour into the thing to find a note buried in this video that we have an "old model" and are missing parts. I don't see a note in the box to that effect. Only this video suggests we have an old model. I sent a note to customer service and heard nothing back about the supposed parts they'd send us. So we pushed through. It took days to assemble, and my nine-year-old's heart filled with anticipation. We finally got to adding the tubes only to discover they would not draw water at all. We painstakingly pulled drips of water into the lines over 20 minutes - my arm is still sore - and got enough water in one to try. Attached it, pulled the lever, and watched it POUR water all over the device. It's like a cruel joke.

@thamesandkosmos 3 ай бұрын

Hi Kevin, we would love to help remedy this situation. We have rework packets for older models of Candy Claw machines and would love to send you one and help you work thorugh any issues. We will look into adding this note earlier on the video and making this more clear for others in the future. Please email [email protected] and we will help you as soon as we can. Please allow 5-7 business days as our small team catches up. We are sad to hear that you are unsatisfied with your product and would love to make this right for you.

@JaysYoutubeShorts10 3 ай бұрын

UWU

@SamMafua 3 ай бұрын

Mine doesn’t even shoot.😥😥

@thamesandkosmos 3 ай бұрын

Hi Sam, we would love to help you with further trouble shooting. Please email [email protected] and we will help you work though any issues you are having. Please allow 5-7 business days for a response.

@SamMafua 3 ай бұрын

What if yours doesn’t have the green thing to lock it???

@thamesandkosmos 3 ай бұрын

Hi Sam, we are sorry to hear you are having trouble with your blaster and are missing a piece. Please email [email protected] and we help you troubleshoot and get a replacement piece. Please expect a 2-4 business day delay for a response but be assured our team is on it!

@mckeekn89 4 ай бұрын

Both piston seals were too small for the hydrolic tubes.. would not hold water nor pressure to work AT ALL.. finally filled everything with water even with the leaks.. but the water just leaks/squirts out of the pistons when i move the handles.. this is the SECOND set I've bought bc the first one the tubes the pistons go in broke while trying to assemble.. so upsetting.. we spent HOURS setting this up.. so disappointing.

@thamesandkosmos 4 ай бұрын

Hi Mckeekn89 we are sorry to hear this. We would love to help you troubleshoot or remedy this in some way. Please email us at [email protected] and we will help you out.

@riahunique9979 2 ай бұрын

Same thing happened to me 😢

@Wyatt-qx1ml 4 ай бұрын

I tried to use your trouble shooting video but nothing worked and your website was no help I would really like to be able to solve this issue but you all have been no help at all

@thamesandkosmos 4 ай бұрын

We are sorry to hear that. We would love to help you troubleshoot this more. Please email [email protected] with the challenge you have been facing with your blaster. Our expert product team will get back to you within 2-3 business days and help you solve this.

@spacecentergames 4 ай бұрын

Aliens vs Predator expansion pending 😉

@Thepuggy101-zi9dp 5 ай бұрын

This really helped me a lot!

@thamesandkosmos 5 ай бұрын

We are glad to hear it!

@user-wf4bs8vu6y 5 ай бұрын

It broke in th first piece I put on

@thamesandkosmos 5 ай бұрын

We are sorry to hear this and would love to help! Please fill out this form: thamesandkosmos.zendesk.com/hc/en-us/articles/360047790614-Replacement-Parts-Request-Form You can also email [email protected] for further help!

@Grace-uw6zz 5 ай бұрын

Thank y'all so much I was stuck and then I watched this video y'all are life savers keep up the good work 👍

@eplane1212 5 ай бұрын

❤

@TH-kz8lg 5 ай бұрын

Noice

@Jeffrey-pi6jj 5 ай бұрын

Mine came with all A pieces for the corners 🥲

@thamesandkosmos 5 ай бұрын

We are sorry to hear this! We would love to help you out! Please fill out this form thamesandkosmos.zendesk.com/hc/en-us/sections/360008365873-Replacement-Parts or email [email protected]

@obxrad 6 ай бұрын

Great project !!

@pathecat_ 6 ай бұрын

Uwu

@sabbinenisudhakar3922 6 ай бұрын

Step 52 is OMG how hard!!!!??!!??!!??!!?!????!!!!!

@thamesandkosmos 5 ай бұрын

We are sorry to hear you are having issues with this product. Please email us at [email protected] and we will help you out!

@sabbinenisudhakar3922 6 ай бұрын

Step 52 is hard

@thamesandkosmos 5 ай бұрын

Hi! We would love to help you troubleshoot this step. Please email [email protected] and we will help you out!

@ghtddkc 6 ай бұрын

Do you plan to distribute in Europe?

@thamesandkosmos 5 ай бұрын

Kosmos and Thames and Kosmos UK distibute this game in Germany and the UK respectively. Many other partner companies distibute in other European countries!

@jordanb7741 4 жыл бұрын

Would be cool if this was actually available and shipping to US customers...been waiting months since the original June release date. Any update?

@MrNumber112 4 жыл бұрын

Love the EXIT games and I miss the expert levels since the release of the Catacombs of Horror. And I would like to see a special Harry Potter-type edition in Exit just like Unlock has just made with Star Wars. Something new is missing in the Exit series to give it a fresh boost, even if the puzzles and the advent calendar are coming, it would need something that everyone in the game world would talk about. (and please more double boxes like Catacombs ;) 😛