Lesson to be learned; NOTHING is in stone including putting down a deposit until you have received, agreed to and signed an RO (Retail Order), the form that states the VIN and lists all the costs of the vehicle, and what your bottom line price out the door will be. This is your purchase agreement. Then arrange to put a deposit down with this signed document.

I recently walked into a Ford dealership and bought a 2024 LT Maverick with some additions (trailer package, bed liner, etc...) for $29K that someone else had ordered but backed out of the deal (no info on why that happened). I told them I might finance i or I might put $10k down but on the day of the pick up I paid 100% with a certified bank check. Where I ran into an issue s with the extended warrantee. The dealership is trying to charge me more for it than shows on the Ford website.

I ordered a 22, rolled to a 23, in Jan 24, got tired of waiting called Ford to check on my order they said due to how long it has been, I had cash offers/rebates of 2500.00, and 2250.00. I got online searched the internet for avaliable Mavericks. I found 2, 2024's within 60 miles. Called and confirmed they had them, asked if they would use the rebates on them. One dealership said they could/would only use one, the other said they would. I made the purchase at MSRP, and they sold me the extended wrty at cost. I feel lucky after hearing this horror story.

You don’t do deals on the phone. You go to the dealer, sign the buyer’s order agreeing on the price to be paid and leave your deposit. Seems like the buyer didn’t do his homework. An alternative method is to e-sign the buyer’s order. You didn’t have a deal in the first place. Verbals mean nothing. You wasted your time. Nothing beats an informed customer. You may have been misled but a basic lack of knowledge hurts you of how to purchase and secure the terms is at fault. You “think” they charged your card!? You should know if your card is charged. Your problem is you don’t accept responsibility for your shortcomings in the situation. You were given bad advice.

We the US taxpayers should have allowed Ford and GM to go completely out of business. We didn’t and as a thanks they pull this crap. Only a buffoon or masochist continues to buy those rolling pieces of fecal matter.

Bait and switch is bad BUT how about your local Ford dealer, after waiting 8 months for my Maverick, telling you that you can't lease a Maverick.......Well Ford Credit said I could. OI reported that manager to Ford for the scumbag he is but I'm sure nothing will be done to him. I have purchased or leased 10 Ford vehicles from that dealership in the past 25 years so they can kiss my ass in Macy's window.

Ford does nothing becuase i think its their marketing strategy, they are in on it is what i think, the Ford CEO is all hat and no cattle, he is there to make the company money and is not your friend. thats my opinion and ill stick to it!

Ill wait for Toyota, maverick is so over priced.

It’s corporations and the rich with another transfer of wealth from everyone else to them. Boycott all of them before it’s to late. Never mind it’s already to late.

Anybody who would pay over msrp for this cheaply made truck is nuts.

Many dealers do this deal and because they didn't deposit your check or CC there was no deal as far as the dealer is concerned Common occurrence with highly desirable vehicles. Greedy dealers.

Phill, what did you decide since this video? I too, ordered an XL base in July, but my dealer called me and i couldnt pass up a XLT loaded that the customer didnt take. I know i paid more than i should have but was everything i wanted if i wasnt worried about delaying the build. (Ronbo in MWO)

Don't go to champion ford in Rockingham. They're 5000 mark up

The fact that you thought you were getting a maverick for 21000 is not realistic, the base msrp on an xl is around 24 before taxes

Hi me from the future. The XL hybrids are 27k MSRP... Fuk Ford for gouging and ripping people off

I am a loyal Ford customer and was so excited about the Maverick. I kept thinking of all the people I knew who would be won over by this cool economical pickup. People who I know drive Honda's and other brands. But since then these dealers have been so terrible and marked them up like crazy to the point I don't even want anything to do with Ford. Let alone anyone I know.

I long for the day where we have the option to skip dealerships and just factory order direct. There is no competition, brands may set their prices but the dealerships mark up the vehicles in certain areas to the absurd and honestly the experience just tarnishes the brand. The legislations for keeping dealerships around doesn’t work when brands have no control over their msrp’s, dealerships collude with each other (even having the same person/shell company owning all the ones in an area) so there’s no competition, it’s honestly just a tiring trope of the “crooked cars salesman” still existing. Just let people hop on something like Ford’s website, build and price, finance and deliver. Reclaim the land the useless dealerships use and just make depot’s for mechanical work and information only lol :P

Dude I feel and hear your pain. I've watched and waited and hunted this damn trucklet since end of 2021. Between ADMs of $5-10K, trucks listed as "for sale" that weren't even on lot / were customer orders / or trying to actually ORDER one from Ford website and wait 6-12 months / and the list of BS goes on and on........Number 1 issue is the ADM. I looked at this vehicle from the perspective of "cool looking and good MPG with a reasonable amount of options if I wanna go that route" and end up with a cool trucklet that I would enjoy. Well - two full years later - I was still getting the runaround. I just bought a 2023 Mav with Tremor and XLT Lux package USED with 1,579 miles on it. A LOT of searching. Still paid $1,000 over what MSRP was, but it's sitting in MY DRIVEWAY. Did NOT pay $5-10k over MSRP for new that may or may not be delivered. These are indeed stupid crazy times. I - like youself - am not exactly happy with this fiasco, but I will say this - it's definitely worth pursuing. It was worth all my hours of scouring the net. And the unfortunate fact is - dealers KNOW what a hot commodity it is. And are gouging every step ofthe way. I really thinkj it's worth over what MSRP is, and I paid accordingly. But NOT $5-10 k over MSRP

I don't have a problem with dealer markups, when they are transparent. But i would not tolerate this bait and switch BS. But i also wouldnt buy a car with a dealer markup because i don't think they are worth the prices they are asking for them.

Dude I feel and hear your pain. I've watched and waited and hunted this damn trucklet since end of 2021. Between ADMs of $5-10K, trucks listed as "for sale" that weren't even on lot / were customer orders / or trying to actually ORDER one from Ford website and wait 6-12 months / and the list of BS goes on and on........Number 1 issue is the ADM. I looked at this vehicle from the perspective of "cool looking and good MPG with a reasonable amount of options if I wanna go that route" and end up with a cool trucklet that I would enjoy. Well - two full years later - I was still getting the runaround. I just bought a 2023 Mav with Tremor and XLT Lux package USED with 1,579 miles on it. A LOT of searching. Still paid $1,000 over what MSRP was, but it's sitting in MY DRIVEWAY. Did NOT pay $5-10k over MSRP for new that may or may not be delivered. These are indeed stupid crazy times. I - like youself - am not exactly happy with this fiasco, but I will say this - it's definitely worth pursuing. It was worth all my hours of scouring the net. And the unfortunate fact is - dealers KNOW what a hot commodity it is. And are gouging every step ofthe way. I really thinkj it's worth over what MSRP is, and I paid accordingly. But NOT $5-10 k over MSRP

I am getting the same scam. Giving up on buying a Maverick. Ford dealerships have become really corrupt (My only experience). I am starting to look at Toyota now.

This describes my entire experience with a Ford dealer in NC. I also talked to Ford customer service with the same answer. I would have been a first time Ford buyer. I am on the verge of being a first time Hyundai owner with a Santa Fe.

This why i aint getting one now. Dealers putting up fake listings when they actually are charging 7-10 grand more.

This is what the dealers are doing. You need to go into the dealership and order one directly from Ford. If you walk in and tell them you want to order one, they will order one for you but they are ordering it IN THEIR NAME! I just went through the process about 14 months ago and when you order one, you should get a receipt from ford with your name on it.

Bottom line if people did not pay over msrp period this wouldn’t keep happening but people can’t help themselves and they just want these vehicles They want them even putting aside complete common sense and logic in paying some ridiculous mark up that makes the negative equity in the vehicle so upside down you will never be in the positive unless you pay off the vehicle. So congrats to those who do that but they are the ones allowing the prices to stay high because they keep purchasing vehicles with the mark ups. Dealers are in the business to make money. They should be honest and shouldn’t try to do these practices but there are a lot of people who don’t care because they have the money or people who are just plain ignorant of the process and their compulsion to get the vehicle overrides all logic. I want a Maverick also but will not buy one over msrp period. I’ll wait because it’s not worth it.

Went to a local Ford Dealership in the Corpus Christi Texas area and they wanted $31k for a Maverick AWD XLT BUT A MARKUP OF $11K. Ford Dealership was NOT FORD AUTONATION. NOT A BUYER AT $42K. Don't be desperate. That is probably why the original order buyer backed out of the buy.

IMO: Ford has little confidence in the future EV market… Right now it is less about selling cars and more about ensuring profits; constructing "the right customer" with the "right bank deal"

DO NOT BUY FORD

get a lawyer. that's how this stops. good luck to you

The only thing keeping me from reserving one of these vehicles are the Ford Dealerships. I cant believe Ford can get away of this kind of dishonesty.

Always get it in writing. You cannot trust their word over a phone call. It's all about greed. But if you do this again get it in writing. Also make sure you get your deposit in writing. Legally they have to give you your refund back!

its insane how much things changed in the span of less then 10 years. in 2015, I went to my local honda dealership and was able to buy a brand new bare bones accord for less then 25k, no markups, honored the price arrangement in the news advertisement and I was a happy customer. same thing in 2018, got a bare bones civic for around 18-19k OTD. that same dealership tried to fuck me over in 2021, and so I took my business elsewhere.

Anyone considering buying a new Ford pickup needs to watch this video. 1) get a contract for OUT THE DOOR pricing. 2) always follow up phone calls with an email verifying "what I remember from our call are these details"

Blow them in to everyplace you can tell that they lied!!!!! Stealer-ships are notorious for Lying!!!! ...oB was here....

Remember all these dealerships that sell over sticker, they spent years trying to fix their reputation and Wham! right back to the pieces of shit they’ve always been, this is coming from an ex car salesman too. The market will right itself again, and never do business with them ever again and tell everyone you know This is exactly why Ford wants to do away with dealerships altogether because of this

Dealers are going to disappear. Soon the company's will deal direct.

I started order through Ford Xl,blind spot and get call next day stopping sales Hybrid but we can get you gasser ordered.

April 5 two thousand and twentythree Ford Dealer was told by Corp. do not take anymore Maverick orders as they are so filled up. Side note Hattiesburg Ford only sells MSRP.

Yeah, I ordered a 2023 Ford tremor to the dealer and I made sure I had all the paperwork stating the final price so that when it came in this kind of thing would not happen

I hope you filed a complaint with the FTC. They are prosecuting dealership over this garbage. Also report them to the manufacturer. They are also cracking down on dealerships on this nonsense.

marked up (meaning screwing customers)

apologize??????????????give you your money back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

they have no problem screwing their customers.....................

Local dealer tryed to sell me base model for 50k so I ordered online for 33k will see what happens

I keep hearing about these nightmare dealerships. Not so exciting anymore.

Maverick is NOT a truck.. its a TOY CAR UNIBODY THING TRUCK LOOKING.. for Vaginas.

It's all lies and smoke screens . Their marking them up to 70'000 k in my state !

🤣😂!!!

Let the dealers fade away from memory. Let them bleed out of a wound of their own making.

Ford is a shitty company. They've had over 60 RECALLS in the last year. They are scum bags with no quality.