“I only have a handful of smart things to say” lmao !!! Lieessssssss😂

Are on-canvas notes gone? Hoping you're right about backend changes as well. It would be nice to have more "when's" and "then's" (ha). And Keap dearly need a custom event model (as I've told them)... so maybe... one day soon :D

Great video Theo. I still love playing on my Kali 7* tenor mouthpiece (its from the historic series regards the series nr - as it s been out of production for years

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Wow. Well said

Ugh, I hate change 😂

Hey Greg! Thank you for letting me share my thoughts on the differences of Keap and ActiveCampaign. It's always a lot of fun collaborating with the team at Monkeypod :)

You are too nice to Keap. I have also asked them for many things over the last six years, but they seem to have fallen on deaf ears. The UI and functionality alone are incredibly poor on Keap. IT makes the app clunky and it wastes so much time. Does nobody over at Keap actually use the product and realize how frustrating and time-consuming it is? I'm hopeful that Thryv can move it into a much better user experience at the very least. Don't even get me started on the email delivery rules and the weak automation capabilities. Hoping it will be a better experience all around, more useful and be as good for B2B as B2C.

Love it! Classic Tony Hsieh advice right there. Discounting doesn't work out for your brand over the long term. It trains your customers to wait for discounts before buying.

"... I'm going to do my best to be patient and optimistic (neither of which come all that naturally to me)." Admittedly I don't know you all that well, but lack of patience and lack of optimism were not on my Greg Jenkins bingo card. Thanks for this! I didn't realize that my niggling anxiety about Keap was in part about this acquisition. Like you, I hope that Clate and Scott's decision was a desire to continue to offer something better.

What an epic refresher of everything I've ever learned, done, not done, should do, have found useful. Thanks everyone! :)

10:30 Advisory Board = Cashing massive checks and sailing off into the sunset. Anyone who is a partner and does not understand the point of Starting, Growing, and Scaling a small business simply doesn't understand the point of EXIT.

I'm so happy I left IF when they created Keap, a huge mistake from its inception

Thanks for this Greg, seems like this is the best chance for Keap getting back on the front foot. I've been on the fence about renewing my KCP status, so this is interesting timing ;)

Thanks, Greg. The acquisition price vs trailing 12 month KEAP revenue definitely suggests they are bleeding customers, which doesn't surprise us given the rise of GHL and a lot of CPs jumping ship. Sometimes these M&A events do have synergy, but it kinda feels like two legacy automotive vendors merging to try to fight a massive industry shift (Tesla). It's gonna be hard. That said, we run our biz on Infusionsoft and it runs very well. No rush to change anything.

As an observer and one supporting of businesses... This is how business growth and development happens... Build something good enough a bigger fish wants to consume it. I'm interested in seeing where this goes. Such visionaries, what is next... Thankyou for all you do Greg, you've been with me my entire Keap Partner journey.

Thanks for your honest and authentic thoughts Greg. I appreciate your unique perspective as someone who's gone through a similar process. Sounds like a LOT of uncertainty at the moment, but given my personal history with the company I hope nothing but the best with this acquisition.

Great vid, Greg. Thanks for jumping on it so quickly. Loved how you share your personal perspective and take. Will be good to catch up at Let's Grow if you're there this year?

Hi Greg! Long time no see. You helped Infusionsoft certify me (Founder of In Your Hand Media) back in 14 or 15! A quick comment from me, one of my clients came from Thryv a few years back and the CMS was horrible. It was a total mess. I hope they have evolved since then but I was not impressed with their company at all. They know how to pump the market with advertisements though don't they. lol Anyways, not particularly pleased by the acquisition and I just pray they don't damage the Keap brand. Stay well!

In listening to this, it sounds like we should feel bad for the founders. I abandoned keap, when it fell like they abandoned us. The constant increases in price, the broken features, the price gouging in relation to text messages. What does Keap offer that open source platforms like Mautic don't?

Good summary and points - you have a lot vested in Keap and I can tell your message is heartfelt, but cautious. We'll see how it will unfold. From someone who is not as close to it as you and many others, I have been a Keap/IS user since 2017. Am a partner, too. But it seems the company has floundered a bit the last several years from the outside looking in. It takes a very different person in most cases to take a company to the next level, especially public which is a whole different animal. Keap was being squeezed from many sides and I'm sure they missed the boat on tapping out at a higher valuation and their exit strategy. GHL, Intuit acquiring Mailchimp, Constant Contact acquired Sharpspring. The typical evolution of an industry as it matures and margins get tighter. I'm hopeful of what will come but not holding my breath. Thryv has roots to Dex and Yellowpages neither of which were stars. Let's see.

Very heart felt explanation, Greg!

I feel your pain Brother...

Forget Trump and Harris - Greg for president! we'd get someone REAL for a change!

Great summary of that tool to update emails built in the old email builder.

So how would this work if you had multiple dates/times. From the video, the signup form does not have a drop down for choosing a different date/time. Is there a benefit to integrating this way vs using the Zapier to Keap connection?

Would be great if they added the ability to send to email 2 on the broadcast of this new builder, it's the only thing holding me back from using it.

You are the man! thank you for this work around!

This is GENIUS! Especially since the new landing pages don't leave a Form Submission history. I'm totally going to steal this idea! And good call on the Fulfillment List batching too. Way to plan for scale 🙌

thank you, really helpful stuff!

Thanks Greg, I am always learning cool stuff from you! I was trying to use emojis in the Zapier subject line --- I think they used to work in the old gmail connection, but they do not work anymore. This however did the trick !

This was awesome, especially in light of all the changes hitting the automation technology. It's hard to know when to stay where we are and when to move. Such a helpful conversation and saved me hours of research!

Greg, HELP! What am I to do about connecting Keap to my Divi Themed Wordpress site now that Keap is doing away with Legacy API Keys?

I will have a checklist up on my website soon. :) Awesome video, despite my being in it 😂

Hi, do you know how to migrate off of Legacy API Keys? I received an email I am quite confused on how to do this and if I really do need to.

All contact management systems suck

What happens if you add a new email in a sequence? Right now, I have 3 emails in my sequence promoting tickets to an executive retreat. If the executive retreat is sold out, I want to add a new email to my sequence mentioning the event is sold out/not sold out. Will this be a problem?

Great webinar guys. Thanks for sharing your experience and expertise! For others looking for a quick summary: 00:05 Introduction to the webinar and its purpose 02:17 The landscape of CRM and tech tools is vast and constantly changing 06:29 Discussion on the diverse services offered by the team in various industries 08:37 Focus on building Happy Client Factories through Automation 12:54 Balancing all-in-one platforms with integration tools for optimal CRM usage 14:59 Choosing CRM solutions based on specific needs 18:47 Importance of choosing a CRM and marketing automation tool over all-in-one solutions 20:43 CRM and email marketing should remain central for businesses. 24:29 Importance of consistent sales process before automation 26:13 First-time business owners often struggle with identifying the right CRM tools for their needs. 29:57 Encouraging informed decisions on technology tools 32:03 Considerations before changing CRM systems 35:39 Assess tech changes during website or CRM redo for efficiency. 37:30 Consider cost and scalability while choosing CRM tools. 41:05 Advanced automation tool in CRM 43:05 The up-and-coming CRM with superior capabilities and continuous updates. 46:59 Importance of CRM and marketing automation platform as nucleus 49:04 Evaluating the necessity of using two CRMs in businesses 53:08 Flexibility and benefits of using HubSpot alongside other tools 54:52 Evaluating the value proposition of transitioning from Keep to Hubspot 58:43 Partners finding success with snapshots 1:00:42 Exciting upcoming announcements and developments in CRM and tech 1:04:38 Positive impact of a new team leader on development process 1:06:39 Exploring diverse CRM options Crafted by Merlin AI.

How can I add a phone number as an input field here?

This worked great! I added a zap to repost two weeks later based on your recommendation too.

What about passing the person's contact details - if they land on the form from a web form, their details are prefilled, but when they click on the 2nd link, they lose all the details. How can we pass the contactID to the new form link?

Exactly what I was looking for, thank you

This is so clever. Thank you.

This was so good! What an awesome hack!! 🔥🔥🔥

The OG group is amazing.

Thanks for the info, Greg. I always appreciate your clarity in presenting new tech at Keap.

This is great Greg. 🕺I was thinking of posting in the OG membership community if there was a way when you have various entry points into you business and don't want them to repeat campaigns. Thanks for reading my mind. 🤣

Great tip, 💡thanks! Have a terrific weekend!

I couldn't love this more! 👏👏👏