7 ай бұрын
Жыл бұрын
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@gamble5739 13 сағат бұрын
Camera dormat issue happening in my camera
@TrueviewIndia 7 сағат бұрын
We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@fanofzg 2 күн бұрын
Zoom capacity ? Anytime recording capacity?
@TrueviewIndia Күн бұрын
Thank you for your inquiry! The camera has a 10x zoom capacity, and it offers 24-hour recording to ensure continuous coverage.
@fanofzg Күн бұрын
@@TrueviewIndia and coverage capacity?
@TrueviewIndia 7 сағат бұрын
@@fanofzg The camera is equipped with a pan-tilt feature, offering horizontal rotation of 350 degrees and vertical rotation of 90 degrees, ensuring extensive coverage across the monitored area.
@shivamprakash4285 4 күн бұрын
Unable to purchase cloud storage, whenever i try to make payment with my credit card it show the message "This is wrong page" Please suggest
@TrueviewIndia 3 күн бұрын
We’re sorry to hear about the issues you’ve experienced. Please feel free to connect with our Customer Support via phone at +91 75074 07111 or via email at [email protected]. Our support team is available from 10AM to 6PM on Monday to Saturday and will be more than happy to help you.
@user-iv3jm3kz2e 5 күн бұрын
Sir I buy true view camera and I win 30 days cloud storage how I redeem
@TrueviewIndia 4 күн бұрын
Congratulations on winning access to TrueCloud for your camera for 30 days! Please feel free to connect with our Customer Support via phone at +91 75074 07111 or via email at [email protected]. Our support team is available from 10AM to 6PM on Monday to Saturday and would be happy to guide you through the process.
@nikku1312 7 күн бұрын
It is not configured
@TrueviewIndia 4 күн бұрын
Thank you for reaching out! To assist you better, please get in touch with our team via phone at +91 75074 07111 or email us at [email protected]. Our support team is available from 10 AM to 6 PM, Monday to Saturday, and would be more than happy to help you.
@nitinraj1458 9 күн бұрын
But are not able to find the similar app in Play Store
@TrueviewIndia 7 күн бұрын
Thank you for your inquiry! You can find the Truecloud app for CCTV Camera here: play.google.com/store/apps/details?id=com.generalcomp.truecloud. TrueCloud allows you to securely save your footage on TrueCloud and access it anytime, anywhere. If you need any further assistance, feel free to reach out!
@abhineeshpatel3075 10 күн бұрын
2500-2700
@rithikreddy116 11 күн бұрын
My camera automatically going into dormant…. Is it technical problem ?
@TrueviewIndia 10 күн бұрын
We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@N.g.Chanal 12 күн бұрын
only ak phone se camera deract connect kar sakte he..5meter ki range tak
@TrueviewIndia 10 күн бұрын
Thank you for your inquiry! During the initial setup, you'll need to scan the QR code located on the back of the camera. Once you've registered your camera with the device, you'll be able to access and control it through the Truecloud app from anywhere. If you need any further assistance, feel free to reach out!
@ShubhamKasera-oj8vb 12 күн бұрын
kya isme jio ki sim chalti h
@TrueviewIndia 10 күн бұрын
Thank you for your comment! Yes, this camera is compatible with Jio SIM as well as any other 4G or 5G network SIM. You can easily set it up and operate it using a Jio SIM.
@balkrushnacheulwar 12 күн бұрын
Rate please
@maruthiprasad2497 14 күн бұрын
Every 15sec it’s showing camera dormant (wake up) soo plzz help me with it
@TrueviewIndia 13 күн бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@JohnDoe-hp3wi 15 күн бұрын
i want to format hdd. but says format failed.
@TrueviewIndia 15 күн бұрын
Thank you for reaching out. Please contact us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@amoryblaine1102 16 күн бұрын
Can i use without sim with wifi connection??
@TrueviewIndia 15 күн бұрын
Thank you for your comment! No, you can't use it without a SIM with a Wi-Fi connection. However, we do have another variant called the Wi-Fi Cube Camera that might suit your needs. You can explore its features on our website using the following link: trueview.co.in/product/smart-wi-fi-cube-camera/. If you have any further questions, feel free to connect with us via phone at +91 92255 50000 or email us at [email protected]. Our team would be more than happy to help you.
@amoryblaine1102 15 күн бұрын
@@TrueviewIndia thanks for replying..can u send an Amazon link?
@TrueviewIndia 10 күн бұрын
@@amoryblaine1102 Thank you for your interest! You can find the Trueview Wi-Fi Cube Camera on Amazon through this link: www.amazon.in/Trueview-Sim-Based-Cube-Camera/dp/B0CH3FH8W6. If you have any other questions, our team will be happy to help you.
@sunilmakhija5819 17 күн бұрын
Can I use the camera without installing 4G SIM card?
@TrueviewIndia 17 күн бұрын
Thank you for your inquiry! No, the 4G camera cannot be used without installing a SIM card, as it requires the SIM card for connectivity and functionality.
@nileshthite4691 18 күн бұрын
Camera offline???
@sumasurya3928 19 күн бұрын
My camera has stoped working after 6months company never send techinicians
@TrueviewIndia 17 күн бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@VarisJamal 19 күн бұрын
Technology makes tasks easy!
@nileshthite4691 19 күн бұрын
Camera offline kyu hota hai? Online kese kre
@TrueviewIndia 17 күн бұрын
Thank you for reaching out. Please contact us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@nileshthite4691 19 күн бұрын
Camera offline kyu hota hai? Online kese kare
@ammavarishalaproddaturlive2108 20 күн бұрын
Wich model nvr send me
@TrueviewIndia 17 күн бұрын
Thank you for your interest in Trueview Products! You can check out the model NVR you're interested in on our website using the link below: trueview.co.in/product/16-channel-ivr-support-up-to-5mp/ If you have any questions or need further assistance, please feel free to connect with us via phone at +91 92255 50000 or email us at [email protected]. Our team would be more than happy to help!
@Anujak1998 22 күн бұрын
Phone me push notification kase on kre jissse direct phn me notification a jaye app close hone pr bhi
@TrueviewIndia 21 күн бұрын
Thank you for reaching out. Please contact us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@mohamedtharik1606 24 күн бұрын
thanks a alot
@mallinathnashigar3169 26 күн бұрын
Showing "camera dormant" msg while live viewing.what is the problem?
@TrueviewIndia 25 күн бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@amithello20021 27 күн бұрын
Thanks sir help ful video
@TrueviewIndia 25 күн бұрын
Thank you! We're glad you found the video helpful.
@LuckyFishing7 Ай бұрын
Wrost service true' view.. no recording in many branded memory crd
@TrueviewIndia Ай бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@SonamDorji-k3d Ай бұрын
What about the security system for the camera? Anyone who gets access to the QR code at the back of the camera can access the content.
@TrueviewIndia Ай бұрын
Thank you for reaching out. Once the camera is added to the app, no one else can access it. Only the admin has the ability to share access with others.
@Nawaz7861 Ай бұрын
Is it water proof
@TrueviewIndia Ай бұрын
Thank you for your comment! Yes, it has an IP66 waterproof rating.
@omsequritysystemsholenaras8997 Ай бұрын
D6B33673032368 s/n number service avlabal now
@raghukumard Ай бұрын
my camera stopped working after 1 year
@TrueviewIndia Ай бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@raghukumard Ай бұрын
@@TrueviewIndia thanks, number mentioned here doesn't work
@TrueviewIndia Ай бұрын
We're sorry for the inconvenience. Please reach out to our support team between 10 AM to 6 PM, Monday to Saturday. You can also email us at [email protected] with your details, and we will be happy to assist you.
@raghukumard Ай бұрын
@@TrueviewIndia do you have any other number?
@raghukumard 29 күн бұрын
@@TrueviewIndia thanks for your help , it's sorted now
@FLMLAB Ай бұрын
Help me my device shows offline
@TrueviewIndia Ай бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@tukaramborade6678 Ай бұрын
2580 Is password
@Anujak1998 Ай бұрын
What if we lost the qr code on camera ???
@TrueviewIndia Ай бұрын
If you've lost the QR code on your camera, please feel free to connect with our Customer Support. You can reach us by phone at +91 75074 07111 or via email at [email protected]. Our support team is available from 10 AM to 6 PM, Monday to Saturday, and will be more than happy to assist you.
@akshaygurjar7644 Ай бұрын
Bhai mere lagbaya hai problem a rahi hai
@TrueviewIndia Ай бұрын
We're sorry to hear that you're not completely satisfied with our product. We truly value your feedback and really wish to understand more about your experience so that we can make it right. Please reach out to our support team at [email protected] or call us at +91 75074 07111 for assistance. We would be happy to help.
@rockysharma6793 Ай бұрын
Adapters available?
@TrueviewIndia Ай бұрын
Thank you for your interest! The 4G Solar Mini Pan-Tilt Camera comes with a solar panel for charging, and we also provide an adapter along with the Solar Panel.
@ranaali7113 Ай бұрын
Dont buy after 50% battery it stop recording useless product in all solar backup cctv
@dilipmayengbam4490 Ай бұрын
my device is offline since last 4 days, please help
@TrueviewIndia Ай бұрын
We apologize for the inconvenience. Please contact our customer support at [email protected] or call us at +91 75074 07111 for assistance and we would be happy to help.
@user-wp9cs5gz8f Ай бұрын
Ye bina internet ke chalta hai ya nahi
@TrueviewIndia Ай бұрын
Thank you for your interest! The 3MP Wi-Fi Bullet Camera does require an internet connection to function. If you're looking for options that don't rely on Wi-Fi, we also offer models with 4G connectivity. You can explore all our camera options on our website: trueview.co.in/.
@pundalikdhumal216 Ай бұрын
मस्त
@imchiranjit Ай бұрын
Ye wifi connect hota hai kya?
@TrueviewIndia Ай бұрын
Thank you for your inquiry. The camera operates on a 4G network and does not connect via Wi-Fi. However, we offer a similar model that connects directly to Wi-Fi. You can explore it here: trueview.co.in/product/4mp-wi-fi-solar-mini-pan-tilt-atc-camera/. For further assistance or inquiries, please feel free to contact us at +91 92255 50000 or email us at [email protected]. Our team would be more than happy to help.
@imchiranjit Ай бұрын
Ye wifi connect hota hai kya ?
@TrueviewIndia Ай бұрын
Thank you for your inquiry. The camera operates on a 4G network and does not connect via Wi-Fi. However, we offer a similar model that connects directly to Wi-Fi. You can explore it here: trueview.co.in/product/smart-wi-fi-cube-camera/. For further assistance or inquiries, please feel free to contact us at +91 92255 50000 or email us at [email protected]. Our team would be more than happy to help.
@rajashekar3389 Ай бұрын
Its work solar 24 hours without power in agriculture land
@TrueviewIndia Ай бұрын
Thank you for the comment. The camera is designed to operate seamlessly on solar power, ensuring continuous functionality even during power outages. It utilizes an inbuilt battery that stores energy from the solar panel, providing uninterrupted surveillance 24/7.
@indrareddyallada1407 Ай бұрын
Watar proof
@gajananbichewar1831 2 ай бұрын
👍
@kukilburagohain1853 2 ай бұрын
Will it run completely on solar ,i want to install in my farm
@TrueviewIndia Ай бұрын
Thanks for your comment. Yes, it can be installed on the farm. The camera works on solar power and has an inbuilt battery for uninterrupted 24/7 surveillance, even during power outages.
@SamsungTV-c7k 2 ай бұрын
Alexa se connect kaise kare?
@TrueviewIndia 2 ай бұрын
Thank you for your comment. Kindly connect with our technical team on +917507407111 to configure it.
@umeshsp3597 2 ай бұрын
Is it water proof
@TrueviewIndia 2 ай бұрын
Yes, this camera has an IP66 Waterproof Rating, ensuring it can withstand various weather conditions.
@tukaramborade6678 2 ай бұрын
Ops not working in my pannel. What is the solution.?
@TrueviewIndia 2 ай бұрын
We apologize for the inconvenience. Please contact our customer support at [email protected] or call us at +91 98518 15171 for assistance and we would be happy to help.
@manojkumarjaiswar2563 2 ай бұрын
online lan ke connect kar ke hdd format kar dakte hai ...??
@TrueviewIndia 2 ай бұрын
Yes, you can access an NVR using an IP address and format the HDD from the browser.