We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@fanofzg2 күн бұрын
Zoom capacity ? Anytime recording capacity?
@TrueviewIndiaКүн бұрын
Thank you for your inquiry! The camera has a 10x zoom capacity, and it offers 24-hour recording to ensure continuous coverage.
@fanofzgКүн бұрын
@@TrueviewIndia and coverage capacity?
@TrueviewIndia7 сағат бұрын
@@fanofzg The camera is equipped with a pan-tilt feature, offering horizontal rotation of 350 degrees and vertical rotation of 90 degrees, ensuring extensive coverage across the monitored area.
@shivamprakash42854 күн бұрын
Unable to purchase cloud storage, whenever i try to make payment with my credit card it show the message "This is wrong page" Please suggest
@TrueviewIndia3 күн бұрын
We’re sorry to hear about the issues you’ve experienced. Please feel free to connect with our Customer Support via phone at +91 75074 07111 or via email at [email protected]. Our support team is available from 10AM to 6PM on Monday to Saturday and will be more than happy to help you.
@user-iv3jm3kz2e5 күн бұрын
Sir I buy true view camera and I win 30 days cloud storage how I redeem
@TrueviewIndia4 күн бұрын
Congratulations on winning access to TrueCloud for your camera for 30 days! Please feel free to connect with our Customer Support via phone at +91 75074 07111 or via email at [email protected]. Our support team is available from 10AM to 6PM on Monday to Saturday and would be happy to guide you through the process.
@nikku13127 күн бұрын
It is not configured
@TrueviewIndia4 күн бұрын
Thank you for reaching out! To assist you better, please get in touch with our team via phone at +91 75074 07111 or email us at [email protected]. Our support team is available from 10 AM to 6 PM, Monday to Saturday, and would be more than happy to help you.
@nitinraj14589 күн бұрын
But are not able to find the similar app in Play Store
@TrueviewIndia7 күн бұрын
Thank you for your inquiry! You can find the Truecloud app for CCTV Camera here: play.google.com/store/apps/details?id=com.generalcomp.truecloud. TrueCloud allows you to securely save your footage on TrueCloud and access it anytime, anywhere. If you need any further assistance, feel free to reach out!
@abhineeshpatel307510 күн бұрын
2500-2700
@rithikreddy11611 күн бұрын
My camera automatically going into dormant…. Is it technical problem ?
@TrueviewIndia10 күн бұрын
We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@N.g.Chanal12 күн бұрын
only ak phone se camera deract connect kar sakte he..5meter ki range tak
@TrueviewIndia10 күн бұрын
Thank you for your inquiry! During the initial setup, you'll need to scan the QR code located on the back of the camera. Once you've registered your camera with the device, you'll be able to access and control it through the Truecloud app from anywhere. If you need any further assistance, feel free to reach out!
@ShubhamKasera-oj8vb12 күн бұрын
kya isme jio ki sim chalti h
@TrueviewIndia10 күн бұрын
Thank you for your comment! Yes, this camera is compatible with Jio SIM as well as any other 4G or 5G network SIM. You can easily set it up and operate it using a Jio SIM.
@balkrushnacheulwar12 күн бұрын
Rate please
@maruthiprasad249714 күн бұрын
Every 15sec it’s showing camera dormant (wake up) soo plzz help me with it
@TrueviewIndia13 күн бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@JohnDoe-hp3wi15 күн бұрын
i want to format hdd. but says format failed.
@TrueviewIndia15 күн бұрын
Thank you for reaching out. Please contact us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@amoryblaine110216 күн бұрын
Can i use without sim with wifi connection??
@TrueviewIndia15 күн бұрын
Thank you for your comment! No, you can't use it without a SIM with a Wi-Fi connection. However, we do have another variant called the Wi-Fi Cube Camera that might suit your needs. You can explore its features on our website using the following link: trueview.co.in/product/smart-wi-fi-cube-camera/. If you have any further questions, feel free to connect with us via phone at +91 92255 50000 or email us at [email protected]. Our team would be more than happy to help you.
@amoryblaine110215 күн бұрын
@@TrueviewIndia thanks for replying..can u send an Amazon link?
@TrueviewIndia10 күн бұрын
@@amoryblaine1102 Thank you for your interest! You can find the Trueview Wi-Fi Cube Camera on Amazon through this link: www.amazon.in/Trueview-Sim-Based-Cube-Camera/dp/B0CH3FH8W6. If you have any other questions, our team will be happy to help you.
@sunilmakhija581917 күн бұрын
Can I use the camera without installing 4G SIM card?
@TrueviewIndia17 күн бұрын
Thank you for your inquiry! No, the 4G camera cannot be used without installing a SIM card, as it requires the SIM card for connectivity and functionality.
@nileshthite469118 күн бұрын
Camera offline???
@sumasurya392819 күн бұрын
My camera has stoped working after 6months company never send techinicians
@TrueviewIndia17 күн бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@VarisJamal19 күн бұрын
Technology makes tasks easy!
@nileshthite469119 күн бұрын
Camera offline kyu hota hai? Online kese kre
@TrueviewIndia17 күн бұрын
Thank you for reaching out. Please contact us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@nileshthite469119 күн бұрын
Camera offline kyu hota hai? Online kese kare
@ammavarishalaproddaturlive210820 күн бұрын
Wich model nvr send me
@TrueviewIndia17 күн бұрын
Thank you for your interest in Trueview Products! You can check out the model NVR you're interested in on our website using the link below: trueview.co.in/product/16-channel-ivr-support-up-to-5mp/ If you have any questions or need further assistance, please feel free to connect with us via phone at +91 92255 50000 or email us at [email protected]. Our team would be more than happy to help!
@Anujak199822 күн бұрын
Phone me push notification kase on kre jissse direct phn me notification a jaye app close hone pr bhi
@TrueviewIndia21 күн бұрын
Thank you for reaching out. Please contact us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@mohamedtharik160624 күн бұрын
thanks a alot
@mallinathnashigar316926 күн бұрын
Showing "camera dormant" msg while live viewing.what is the problem?
@TrueviewIndia25 күн бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@amithello2002127 күн бұрын
Thanks sir help ful video
@TrueviewIndia25 күн бұрын
Thank you! We're glad you found the video helpful.
@LuckyFishing7Ай бұрын
Wrost service true' view.. no recording in many branded memory crd
@TrueviewIndiaАй бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@SonamDorji-k3dАй бұрын
What about the security system for the camera? Anyone who gets access to the QR code at the back of the camera can access the content.
@TrueviewIndiaАй бұрын
Thank you for reaching out. Once the camera is added to the app, no one else can access it. Only the admin has the ability to share access with others.
@Nawaz7861Ай бұрын
Is it water proof
@TrueviewIndiaАй бұрын
Thank you for your comment! Yes, it has an IP66 waterproof rating.
@omsequritysystemsholenaras8997Ай бұрын
D6B33673032368 s/n number service avlabal now
@raghukumardАй бұрын
my camera stopped working after 1 year
@TrueviewIndiaАй бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@raghukumardАй бұрын
@@TrueviewIndia thanks, number mentioned here doesn't work
@TrueviewIndiaАй бұрын
We're sorry for the inconvenience. Please reach out to our support team between 10 AM to 6 PM, Monday to Saturday. You can also email us at [email protected] with your details, and we will be happy to assist you.
@raghukumardАй бұрын
@@TrueviewIndia do you have any other number?
@raghukumard29 күн бұрын
@@TrueviewIndia thanks for your help , it's sorted now
@FLMLABАй бұрын
Help me my device shows offline
@TrueviewIndiaАй бұрын
Thank you for reaching out. We’re sorry to hear about the issues you’ve experienced with the camera. Your experience is important to us, and we understand the inconvenience this has caused. Please reach out to us directly at +91 75074 07111 or via email at [email protected] with your details. Our support team is available from 10AM to 6PM, Monday to Saturday, and will be more than happy to help you.
@tukaramborade6678Ай бұрын
2580 Is password
@Anujak1998Ай бұрын
What if we lost the qr code on camera ???
@TrueviewIndiaАй бұрын
If you've lost the QR code on your camera, please feel free to connect with our Customer Support. You can reach us by phone at +91 75074 07111 or via email at [email protected]. Our support team is available from 10 AM to 6 PM, Monday to Saturday, and will be more than happy to assist you.
@akshaygurjar7644Ай бұрын
Bhai mere lagbaya hai problem a rahi hai
@TrueviewIndiaАй бұрын
We're sorry to hear that you're not completely satisfied with our product. We truly value your feedback and really wish to understand more about your experience so that we can make it right. Please reach out to our support team at [email protected] or call us at +91 75074 07111 for assistance. We would be happy to help.
@rockysharma6793Ай бұрын
Adapters available?
@TrueviewIndiaАй бұрын
Thank you for your interest! The 4G Solar Mini Pan-Tilt Camera comes with a solar panel for charging, and we also provide an adapter along with the Solar Panel.
@ranaali7113Ай бұрын
Dont buy after 50% battery it stop recording useless product in all solar backup cctv
@dilipmayengbam4490Ай бұрын
my device is offline since last 4 days, please help
@TrueviewIndiaАй бұрын
We apologize for the inconvenience. Please contact our customer support at [email protected] or call us at +91 75074 07111 for assistance and we would be happy to help.
@user-wp9cs5gz8fАй бұрын
Ye bina internet ke chalta hai ya nahi
@TrueviewIndiaАй бұрын
Thank you for your interest! The 3MP Wi-Fi Bullet Camera does require an internet connection to function. If you're looking for options that don't rely on Wi-Fi, we also offer models with 4G connectivity. You can explore all our camera options on our website: trueview.co.in/.
@pundalikdhumal216Ай бұрын
मस्त
@imchiranjitАй бұрын
Ye wifi connect hota hai kya?
@TrueviewIndiaАй бұрын
Thank you for your inquiry. The camera operates on a 4G network and does not connect via Wi-Fi. However, we offer a similar model that connects directly to Wi-Fi. You can explore it here: trueview.co.in/product/4mp-wi-fi-solar-mini-pan-tilt-atc-camera/. For further assistance or inquiries, please feel free to contact us at +91 92255 50000 or email us at [email protected]. Our team would be more than happy to help.
@imchiranjitАй бұрын
Ye wifi connect hota hai kya ?
@TrueviewIndiaАй бұрын
Thank you for your inquiry. The camera operates on a 4G network and does not connect via Wi-Fi. However, we offer a similar model that connects directly to Wi-Fi. You can explore it here: trueview.co.in/product/smart-wi-fi-cube-camera/. For further assistance or inquiries, please feel free to contact us at +91 92255 50000 or email us at [email protected]. Our team would be more than happy to help.
@rajashekar3389Ай бұрын
Its work solar 24 hours without power in agriculture land
@TrueviewIndiaАй бұрын
Thank you for the comment. The camera is designed to operate seamlessly on solar power, ensuring continuous functionality even during power outages. It utilizes an inbuilt battery that stores energy from the solar panel, providing uninterrupted surveillance 24/7.
@indrareddyallada1407Ай бұрын
Watar proof
@gajananbichewar18312 ай бұрын
👍
@kukilburagohain18532 ай бұрын
Will it run completely on solar ,i want to install in my farm
@TrueviewIndiaАй бұрын
Thanks for your comment. Yes, it can be installed on the farm. The camera works on solar power and has an inbuilt battery for uninterrupted 24/7 surveillance, even during power outages.
@SamsungTV-c7k2 ай бұрын
Alexa se connect kaise kare?
@TrueviewIndia2 ай бұрын
Thank you for your comment. Kindly connect with our technical team on +917507407111 to configure it.
@umeshsp35972 ай бұрын
Is it water proof
@TrueviewIndia2 ай бұрын
Yes, this camera has an IP66 Waterproof Rating, ensuring it can withstand various weather conditions.
@tukaramborade66782 ай бұрын
Ops not working in my pannel. What is the solution.?
@TrueviewIndia2 ай бұрын
We apologize for the inconvenience. Please contact our customer support at [email protected] or call us at +91 98518 15171 for assistance and we would be happy to help.
@manojkumarjaiswar25632 ай бұрын
online lan ke connect kar ke hdd format kar dakte hai ...??
@TrueviewIndia2 ай бұрын
Yes, you can access an NVR using an IP address and format the HDD from the browser.