21 күн бұрын
21 күн бұрын
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7 ай бұрын
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Пікірлер
@JamesRobinson-w3e 29 күн бұрын
The wonderful look on that little girl's face tells the entire story. The best case scenario. Love it.
@justworshipthelord363 4 ай бұрын
Mine won’t turn on
@joolbaby 4 ай бұрын
Hi, We're sorry to hear that this happened. We'll do our best to help you resolve this. For better assistance, please reach out to our customer support team at [email protected]
@nancyfeliciano8124 5 ай бұрын
Show how to put together.
@MattieHarris-hu6yd 7 ай бұрын
I’m having the same issues with the swing it won’t cut on
@joolbaby 7 ай бұрын
Hi, We're sorry to hear that this happened. Please reach out to [email protected] and we'll be happy to resolve this asap!
@Vesta0831 7 ай бұрын
Suffocation risk !
@arlenereeves465 8 ай бұрын
It's no good it doesn't work !
@hstone3685 10 ай бұрын
DO NOT PURCHASE THIS STOOL. Please read all of the 1 star reviews and know that they are accurate - this stool broke while my 2-year-old was standing on it, and she went flying to the ground. The plastic pieces that "lock" the stool in place broke off (on both sides). We'd had it for less than 1 month. I do hope that their patent is denied and the product is recalled altogether.
@joolbaby 10 ай бұрын
Hi, We're sorry to hear that this happened. We'll do our best to help you resolve this! Please reach out to [email protected]
@silviiaaish Жыл бұрын
It only leaves them warm, almost cold, I bought it because it's already cold and I don't want my baby to feel the cold of normal wipes, but they don't heat up, and I don't know how to do it.😢
@damarisgray1106 Жыл бұрын
Mine stop warming. What a bummer. I got this as a baby shower gift.
@joolbaby Жыл бұрын
Hi, Please reach out to our customer service team at [email protected] so we can help make this right for you.
@angelicamariasandovalbalma9171 Жыл бұрын
I lost the instructions !!can you help me to i can use it please !
@bryang8692 6 ай бұрын
So 1 yr later, how did it go?
@Steevun Жыл бұрын
Got the swing for our baby shower. Put new batteries in it and it gives me the same issue. I turn on the swing and the display goes away and some noise comes out of the speaker.
@panchoguadarrama3958 Жыл бұрын
El mío tiene 15 días y Yano prende que se puede aser
@raquelrubio1542 Жыл бұрын
Mine is not warming ☹️
@joolbaby Жыл бұрын
Hi Raquel, I am sorry that your warmer is not working! Please reach out to our customer service team so we can resolve this asap! You can email [email protected] or call 1-888-788-JOOL.
@carinavargas4898 Жыл бұрын
Can i keep the Wipers in the original packaging inside the warmer?
@joolbaby Жыл бұрын
Hi Carina, You'll have to take them out of the plastic packaging and place the wipes directly into the warmer. Best regards, John Customer Support Specialist
@sylvanachavez2627 2 жыл бұрын
Am I supposed to put water in it?
@joolbaby2189 2 жыл бұрын
Hi Sylvia, This warmer does not need water.
@simonebrooks1124 2 жыл бұрын
So easy to assemble. I love the connectivity and power options.
@hanna630 2 жыл бұрын
Mine didn’t work at all
@joolbaby2189 2 жыл бұрын
Hi Hanna, Please reach out to our customer service team at [email protected] so we can help make this right for you.
@estherjeudy23 2 жыл бұрын
mine too winter is coming i need to make it warm please
@hanna630 2 жыл бұрын
@@joolbaby2189 thank you so much! I reached out to them and got a new one. It helps keep the wipes warm and doesn't dry them out. Love it!
@hussey3011 2 жыл бұрын
Customer support does not reply. I have a red flashing power light and it doesn’t turn on. What should I do?
@maricelaghdez452 7 ай бұрын
Tengo el mismo problema sabe comp solucionarlo?
@alissamiranda4299 27 күн бұрын
Same problem here and didn’t even get to use the swing at all !!Im so disappointed. Now I have to buy a new one smh !!
@HumbleQ90 2 жыл бұрын
My energizer batteries are new and the swing don't aways come on.
@joolbaby 2 жыл бұрын
Hi, I'm so sorry to hear that your swing stopped working! Please reach out to [email protected] and we'll be happy to resolve this asap!
@angeladugan7860 2 жыл бұрын
I haven’t potty trained a toddler in 23 years, until my granddaughter came for a visit. This is the potty stool, I highly recommend! No gadgets, no noises, easy to use and portable. I would just carry it with us when we left the house, throw in a clean change and wipes. I enjoyed seeing how easy it was to get her to potty. Started with the thicker training pants, & the first day, she had a few accidents, but day two she was getting it! After 3 days I put her in the thin panties & after that…Wahoo!
@LADYLLETSTALK 2 жыл бұрын
It doesn't work 😕
@rikkiross6984 2 жыл бұрын
Please contact our customer support so we can help you trouble shoot. [email protected]
@nijejohnson3724 2 жыл бұрын
My swing doesn’t move like it is in the video and it cuts off when my baby is in it. Am i doing something wrong?
@rikkiross6984 2 жыл бұрын
Please contact our customer support so we can help you trouble shoot. [email protected]
@aliciacalderon569 2 жыл бұрын
I’m having the same exact issue
@nijejohnson3724 2 жыл бұрын
@@aliciacalderon569 i just start clicking buttons. It’s a silver latch in the back by the control pull it out and see if it works
@j3rmy916 Жыл бұрын
Make sure it’s unlocked
@Angelaj2609 2 жыл бұрын
My swing randomly stopped working & will turn off & doesn’t swing anymore.
@joolbaby 2 жыл бұрын
Hi Angela - Sorry to hear about your swing, and thanks for letting us know. Please contact our customer support on our website for assistance. Thanks!
@Angelaj2609 2 жыл бұрын
@@joolbaby I did reach out to customer support and they were amazing! They’re gonna be sending out a new base to me!
@jayceblunt8994 2 жыл бұрын
Same for me
@jayceblunt8994 2 жыл бұрын
You have to unlock it frist at the bottom
@mikamoo52 Жыл бұрын
@@joolbaby is your company hiring in the customer support department?
@rowen1721 2 жыл бұрын
😡 ρгό𝔪σŞｍ
@brinie26 2 жыл бұрын
I’m not finding any good instructional videos. The seat does not fit secure inside the base. If you try pulling the seat slightly from the base, it will come off which I can see being a hazard when baby gets bigger.
@joolbaby 2 жыл бұрын
Hi Bri - that doesn't sound right, thanks for letting us know. Please contact our customer support on our website for assistance and perhaps a free replacement.
@jyotipriya1596 2 жыл бұрын
Kis app me milta h please bataye price kiya
@joolbaby 2 жыл бұрын
joolbaby.com/products/the-nova-baby-swing-by-jool-baby-bluetooth-enabled-remote-control-5-swing-options-imd-touch-panel-grey
@MoonGoddesstiny 2 жыл бұрын
I’m confused by the instructions in figure 1 it shows the middle hook underneath of the two hooks on the walls and then figure two shows them all on the same level evenly? Could you please post a more specific installation video? I would greatly appreciate it! 😊
@joolbaby 2 жыл бұрын
Hi Destiny, Thanks for the feedback. The correct method is to have the middle hook lower than the other hooks, as shown in figure 1.
@MoonGoddesstiny 2 жыл бұрын
@@joolbaby thank you! I figured it out, my daughter loves it! ❤️💚 happy holidays!