Hi, thanks for the video. I just got the 100w glass heater but the light does not come on and heat. It it on the minimum water line. If you have any help it would be amazing! Thanks
@alfltduk12 күн бұрын
Hi! The light would only usually come on when the heater is actively heating. This time of year is possible that the heater may only be needed in the evening or at night. You could check by monitoring the temperature and increase to see if the light turns on. Alternatively switch off to cool, place in a bucket of cooler water and then switch back on. If the led light indicator isn't working or the heater physically isn't heating, then 1st of all check the fuse on the plug is in good working condition. Failing this please return to the store of purchase so they can test or replace if needed.
@Likearollingstone17425 күн бұрын
Blue in red out
@FishShopMatt25 күн бұрын
Was certainly the best selection when I was ordering for the shop! Like a kid in a candy shop!
@danieldoherty130Ай бұрын
That's a beauty 😍 want.
@MDBD2405Ай бұрын
Looks really good where can I purchase one?
@elgezouliabdul4973Ай бұрын
Good Morning Please I have a question about the filter hypermax there are 2 colors blue and red which one is the inlet and which one is the outlet. Thanks
@alfltduk12 күн бұрын
Hello! Blue valves are inlet and Red are the outlet valves.
@queencityreefs2 ай бұрын
Lovely tank 👌👏🔥✌️
@alfltduk16 күн бұрын
It really is!
@smeshfactory39922 ай бұрын
2024 and they give us filter socks instead of adequate space to fit a Clarisea or the Red Sea fleece filter, fucking bozos at Neptunian.
@alfltduk12 күн бұрын
Thank you for your comment! We do not force anyone to use filter socks. The Neptunian sumps are fully adaptable. You can use just socks if you wish as many people do. The socks can also be removed and changed for Neptunian filter rollers supplied to slot straight into the system as a direct replacement for the socks. This saves space massively and allows the main sump chambers to be free for other equipment. You could of course also pop in filtration cups, cups hold phos media or carbon etc whilst running aftermarket filter rollers. These are the most unique feature packed aquariums in the market and we try to cater for all types of hobbyists.
@smeshfactory39922 ай бұрын
In 2024 why are you forcing people to use filter socks in your sump? Do explain that one.
@alfltduk12 күн бұрын
Thank you for your comment! We do not force anyone to use filter socks. The Neptunian sumps are fully adaptable. You can use just socks if you wish as many people do. The socks can also be removed and changed for Neptunian filter rollers supplied to slot straight into the system as a direct replacement for the socks. This saves space massively and allows the main sump chambers to be free for other equipment. You could of course also pop in filtration cups, cups hold phos media or carbon etc whilst running aftermarket filter rollers. These are the most unique feature packed aquariums in the market and we try to cater for all types of hobbyists.
@ironman101812 ай бұрын
Thanks for this video, the instructions are very unclear so I thought I needed both the spong and the other filter as well
@alfltduk16 күн бұрын
Great to hear!
@Hannahxreader2 ай бұрын
The slowmotion screwing screwdriver things was one of the coolest things ive seen lmao😭
@christiandutton24073 ай бұрын
No instructions for the m60 cube any where..
@carolannbenton45003 ай бұрын
I have been working on my tank all morning purchase a long bubble wall Do not see my bubbles across the whole bar. Used A needle to puncture more holes still bubbles very few. Donot want to damage the item someone anyone please HELP lol
@alfltduk3 ай бұрын
Hiya, what size bubble wall did you purchase and what air pump are you running?
@jamesthornber69914 ай бұрын
Hi what an amazing video.well done and keep up the great work 👍
@ALFFanInfinite4 ай бұрын
I don't see ALF.
@alfltduk3 ай бұрын
wrong ALF!
@aquaticmania95564 ай бұрын
Happy 1st of April
@bojohannesen43524 ай бұрын
You're a bubblewall
@alfltduk4 ай бұрын
what a compliment!
@user-ze6kg1ti6t4 ай бұрын
Well done Albert, you are doing a great job.
@alfltduk4 ай бұрын
we will be passing this on, he deserves all of his fan mail :)
@mohanmo28835 ай бұрын
Sir how can i contact you ?
@alfltduk3 ай бұрын
is there anything we can help with?
@paulsmith7445 ай бұрын
I agree with one comment nice tank but a sump designed for socks is not for me.
@alfltduk5 ай бұрын
its a lovely aquarium even if we do say so ourselves! We do have roller mats coming to the UK market soon. keep an eye out for a release date on these.
@MicrobiusBlue5 ай бұрын
Great Fun 😎
@alfltduk3 ай бұрын
fishkeeping is always fun!
@csebastian715 ай бұрын
Would this pellet work on a Duncan?
@alfltduk12 күн бұрын
Yes they would! Vitalis do specifically manufacture the LPS pellets though that are designed for LPS coral like the Duncanosammia axifuga.
@fionamuirhowie72235 ай бұрын
You are an excellent writer and story teller that has to be a hidden talent!
@87modaz6 ай бұрын
Where do i buy replacement lights?
@alfltduk5 ай бұрын
Contact your favourite Hugo Kamishi stockist and im sure they will be able to help
@marcuswong17976 ай бұрын
We are in 2024 not sure why companies still making sumps that only uses filter socks. Red Sea gets it, and Waterbox is 'slowly' getting it, but so many companies still havent design sumps for dual purpose. This was an awesome tank until it comes to the sump. Almost everyone with this kind of money would not go without a filter roller.
@alfltduk5 ай бұрын
Thank you for the interest, i can confirm that roller mats are something that will be launching this year!
@billcarlson44086 ай бұрын
Could do without the background music. Pretty lame...
@alfltduk5 ай бұрын
Not everything is to everyone's taste but hopefully some of our other videos appeal?
@DoYouEvenFishTank6 ай бұрын
how do you clean the "gap" between back and bottom?
@alfltduk12 күн бұрын
I imagine you are referring to the rear weir ? If so the water flow dynamics running throughout the rear glass is sufficient to keep detritus suspended and cascade down into the sump. If you are concerned and wish to clean maybe on a breakdown or tank move etc you can get long slender flexible brushes to go in from the top, or insert via the substrate grill near the base which is removable. Personally this type of cleaning is not common and not to worry about.
@Dojez6 ай бұрын
Really unique videos 😁
@alfltduk6 ай бұрын
Glad you like them! Please let us know what you'd like to see next!!
@Dojez6 ай бұрын
Keep it up
@alfltduk3 ай бұрын
thank you!
@gillo58316 ай бұрын
Hi, I use Seachem Phos Guard in a fresh aquarium with plants. I ask you, does this product raise the pH and kh? Thank you.
@water_feind91526 ай бұрын
Your snakes would like rats more
@alfltduk5 ай бұрын
Surely that depends on the species right?
@user-iv8pl3pp3e6 ай бұрын
How far does the tank over hang at the front please?
@alfltduk3 ай бұрын
The front of the aquarium sits flush with the doors when closed
@romualdosanchezhuete27387 ай бұрын
En tu pais nada mas y el resto del mundo que tambien tenemos el derecho que llegue a venderse lo queremos 😁
@alfltduk6 ай бұрын
Thank you for watching, we are the exclusive distributors for the UK market but this is available in other countries so please contact your local Aquael Stockist. Best Fishies!
@Aqua_games7 ай бұрын
Hello. Is it possible to restore seagel seachem? Thank you.
@alfltduk6 ай бұрын
Thank you for watching! Seagel is a non rechargeable product but still a great product of course :)
@Aqua_games6 ай бұрын
@@alfltduk Thanks for the answer. How long can PhosGuard be used?
@pondguru8 ай бұрын
Damn - If I'd seen this video before I made my video on the Hypermax 4500 I could have given viewers the release date but it still worked out OK as I directed viewers to Urmston after speaking to Chris. I hope that this filter and other Aquael products get a strong foothold in the UK. All the best for 2024.
@phoenix1310788 ай бұрын
Hi I purchased two of them from my local dealer few months ago for my 5 gal betta tanks and set them to the minimal flow level. Everything was perfect : filtration, noise level, flow, size, BUT there is a major flaw : the filters keep constantly sliping from their original place and sometimes they even get detached from the glass. Re-setting them each time was such a harassment so I ended up getting rid of them and replacing them with sponge filter / air pump combos. Now everything is well in place but the noise level (air pump) is too high for my bed room... I'm already missing the quietness of the sicce filters. I think the flaw come from the suction cups : they are not strong enough to hold the filter in place. I hope sicce will adress this issue. N.B.: I'm apparently not the only customer who has experienced this problem.
@alfltduk6 ай бұрын
Thank you for watching! when you had this issue did you contact Sicce directly? These little filters have a 2 Year guarantee so any issues can be troubleshooted directly through them.
@nydiacanas6038 ай бұрын
That's cute!❤
@Achi25678 ай бұрын
Can the product from Seachem Seagel kill bacteria in the water column when I add bacteria weekly?
@alfltduk6 ай бұрын
Thank you for watching! Seagel should not have any affect on the bacteria in your Aquarium system especially when dosed correctly.
@Skullmonkeylikesbanana9 ай бұрын
Wow this is the best quality of a review I’ve seen😇😇
@alfltduk8 ай бұрын
Glad you think so!
@user-pwfus9 ай бұрын
Amazon and Ebay have same thing just different brands.
@alfltduk6 ай бұрын
Thank you for watching, Hugo Kamishi is banned from all 3rd party selling sites to support our brick and mortar shops. Best Fishies!
@victoraquatics9 ай бұрын
Kim said is that Laura 🤣🤣🤦♂️
@alfltduk6 ай бұрын
If only i had the same physique and sense of style lol!
@NTLabsOfficialSite10 ай бұрын
See you then 😃
@Bricksnbikes10 ай бұрын
Hi i got mine today but cant figure out how to release the wire holding the lights as i need to lower it a bit 😅 any advice cheers :)
@alfltduk8 ай бұрын
How can we help you? Please email us at [email protected] or give us a call as we'd be happy to help!
@Frank-sr1dz10 ай бұрын
💯💯💯🐬🐬🐬🐬♥️
@marjildeprins888910 ай бұрын
how do I remove the backplate to slip it over the ground pin