Hi there. We are glad to hear that Philips Lumea has caught your attention. We would like to inform you that using your Philips Lumea on lesions, moles, nipples, piercings, and other areas is not recommended. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6053dXoe1.

@@Philips Thank you.

Hi, have you made sure to follow te instructions for ground coffee? The machine only accepts a single scoop. Does the button not work at all?

Salve, se hai bisogno di aiuto per trovare le lame di ricambio più adatte per il tuo rasoio, contattaci tramite una delle nostre pagine ufficiali che puoi trovare facilmente su Facebook, Instagram o X, saremo molto felici di aiutarti.

Hi there, we are sorry to hear about your experience with the Philips OneBlade. This is not the kind of experience we wish you to have with our product. Please share a picture of the product details via private message through Social Media so that we can assist you. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6057dGzy1.

Hi there, thanks for sharing your experience! We're glad to hear that the video was helpful and that you enjoy using the Senseo - maybe you can view this as a test run! ☕😉 Should you have any other questions, feel free to let us know.

We are glad that you are pleased with the performance of the Philips OneBlade.😀Your comment fuels our passion to provide the best product experience to our consumers. Thanks for your love!

Hello, thanks for your comment. While we understand your concern, using grease on the brew group of your espresso machine is completely safe. It is recommended to lubricate this part of the machine regularly to ensure that all the mechanical parts continue to move smoothly. Moreover, the use of this grease on the brew group does not mean that you are ingesting the grease in any way - rest assured, you are not! The grease is meant to stay on the inside of the machine on the surface of the brew group, it does not flow into your coffee. We hope this eases your doubts, but feel free to let us know if you have any other questions!

Hello there. Thank you for reaching out to us. We’re sorry to hear that your baby is having difficulty getting milk from the Natural Response Nipples. We would like to inform you that our new Natural Response Nipple lets your baby use their natural drinking rhythm, similar to when breastfeeding. While age is a guide, we recommend observing your little one’s cues to find the best nipple flow. We designed the nipple range to accommodate all different drinking patterns, from fast and enthusiastic to slow and steady. The Natural Response Nipple is available in Nipple Flows 1 to 5. The flow rate of milk they receive from the nipple is linked to how enthusiastically or steadily they drink as they develop. Slow and steady drinkers are likely to prefer a higher nipple flow (such as nipple 4 or 5) to ensure sufficient milk flow, regardless of age. You can start with the nipple that comes with the bottle and adjust from there. If, after a few feeding attempts, you have no success, consider changing to a different nipple flow. You might need a higher flow if you notice your baby struggling to get milk out or playing with the nipple. If the problem persists, please reach out to us. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6057j7FSx.

Thank you for reaching out and sharing your experience with us. Our Philips Norelco Beard Trimmer is designed with a range of 0.4 mm to 5 mm as an inbuilt feature, which suits many beard styles. However, we'll definitely pass on your suggestion for a shorter length option to our product development team for future improvements. If you have any more questions or feedback, feel free to let us know.

Thank you for your valuable feedback. We will share it with our concerned team. If you have any additional questions or feedbacks, please get in touch via Social Media. We're available on Facebook and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page on our website.

Hello there, thank you for your question regarding the app compatibility of the Philips Sonicare ProtectiveClean 5100 Toothbrush. Unfortunately, it is not compatible with the Philips Sonicare app. If you have any additional questions, please get in touch via Social Media. We're available on Facebook and X . Don’t worry, if you don’t use social media, you can also reach out to us via the contact page on our website.

Hola

Hi, thanks for reaching out with your query about the 1200 series grinder setting. It's important not to apply too much force when adjusting the grinder as this could cause damage. The grinder should indeed turn clockwise for a coarser grind and counterclockwise for a finer grind. If it's not moving in both directions, it may be necessary to check if anything is obstructing its movement or if it's properly engaged. As for the indicator, there should be a marker on the fixed part of the grinder to indicate the current setting; it's usually a line or arrow. If you continue to experience difficulties, please don't hesitate to contact our customer support team for further assistance. We're here to ensure you enjoy the perfect cup of coffee with your machine.

yeah a lot of these tutorials mean celsius. i made the same mistake with meat 😂

Thank you for getting in touch with us with regards to your query related to Philips OneBlade attachment. We would like to request that you please share a picture of the product details imprinted on the back of the OneBlade via Social Media. This way, we will be able to assist you further. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6051jaUNt.

Hi there, thanks for getting in touch with us regarding the Philips Lumea. If the device is not flashing when placed on the skin, it is because the skin tone in the area to be treated is too dark. Try using the device to treat other body areas with lighter skin tones. If you have any additional questions or if the issue still persists, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6059jtEr7.

​@@Philips In the video the device does not show any flash. Does the device not show a flash or rays when used? Because the device I use does not show a strong flash when used. Is this a feature of the device or is there a problem?

Thank you for getting back to us. We would like to assist you further with your concern. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/6059jQHNN.

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