There bank there rules. Are you trying to just start trouble. You are a fraud lady. Just go away

Forcing you to speak your address is a violation of HIPPA laws.. they are obligated to keep your privacy.. private

U are stupid she is my fuck sister

Who wants your address?

How can this girl be racist. She's a minority. You black people are just looking for a chance to throw in the race card. Now you're going to a Dr. you're funny Nonsense

I doubt shes even racist at all, shes probably just annoyed by this particular black individual thats all.

She's refusing to give this black woman her money. That bank teller is a karen. Racial profiling with a capital RP. Sounds like that bank teller is a right wing racist and fascist. This is totally disgusting. She needs to be fired.

Banking while black.

You won't comply with the policies that EVERYONE ELSE complies with, and you have the nerve to cop an attitude? LOL.

I don’t consider the situation as a racial problem, the teller looks Mexican as a taco 😂

Ashley is a little cow, and that bank/building society is a piece of garbage and should be boycotted. The illegal pettiness of forcing someone to verbalise an address when they have just written it down is beyond appalling.

This happens when you’re broke af and go to a shitty bank

No you fools this not the 50 and 60s it's 20023

I work at a bank. Maybe they ask for the address verbally as a security measure to prevent fraud. Let me explain. If an impersonator is there with a fake ID, they might not have the address memorized. So you verbally ask for information that a real client would know to trick the impersonator. Anyway, neither the teller nor manager handled this well. They let the customer escalate and did not explain the why behind their policies. That being said, I see no indication that this was racial.

Girl needs a bigger cup size

You have to do it to get a prescription. What’s the big deal ?!

Right wing racism and fascism in action.

black people will continue to suffer these kind of mistreatment until they find and manage their own institutions, they have proven time and time again that they tolerate black people rather than take them as equal customers, it is futile and a waist of time protesting for acceptance when the country itself was not designed with them in mind, would be wise to remember the past and why they got the.

Well she asked how much you want withdrawn, you should have said every bit of it. But if you still banking with these people, this video is null and void!

Bank Piglets

This is wrong for bank employees to treat people like they are nothing ashame on all the banks who do this to their customers to any anybody

To the bank clerk in this video: If you just checked your bank client's driver's license, you would've found out what her address was instead of continuously asking her to tell you her address in the first place. In fact, you racially discriminating against her.

It's a shame that this woman can't articulate herself well because shes barely making her point. She could have gotten this woman in trouble if she were able to express herself better

Look how they act when they are caught being wrong.

What is so hard in verbally confirming your address you drama queen.

just write it down? simple as that, you're trying to make a scene

Everyone is racist. Everything is racist. Except black people.

How was she being racist ?

In any financial Institution I don't know about you verbally stating your social security or address out loud. This could of been handled differently however banks have their own Policies. I don't know why the teller was being somewhat rude I guess she wasn't she kept her composure and being calmed I give her that. But as I mentioned before different banks have different policies. If the customer is not OK with saying her information out loud she doesn't have too, its confidential information. She could of just told her I need a manager or supervisor better yet how the customer would have handled it besides recording and being at the same location is go to a different location and report them. Either way the teller was WRONG

Send them back to their land LoL

Banks always do idiotic things like this, no matter your race. It has happened to me and pissed me off, too, and I'm white. This woman is not being singled out. Cooperate or leave. You taped everyone else? Lol yea, right? I understand your frustration, but banks are just like that. They told me they couldn't give me the money, but I could walk 10 feet over to the ATM and get it there lol. It happens to all of us.

You are not supposed to verbal say out your address and your info they had her lic with her address that’s all they need to verify her address !

The bank teller could have used some basic customer service skills to defuse the situation. The customer was difficult, but she could have handled it better. Having her repeat the address on her license was unnecessary, and fueled the fire. The customer was definitely difficult though.

The camera is kryptonite to white supremacists. They get some act right when the camera is facing them.

If you just feel as though you are not communicating go to an ATM.

Lmao its not racial profiling omg lmaoo. Im Hispanic by the way💯🤣🤣

Omgeeee lady learn how to properly communicate and pronounce words before you try be politically correct

🤔wonder why nobody ever mentions when white ppl get discriminated against Oh yeah it's because we are white I get discriminated against everyday because the color of my skin smh

I'm so sorry that this happened to you! I hope that there was an amicable resolution to this situation!

Oh look someone doesn’t know how to bank correctly. It must be racism because reasons!

If you are giving them a hard time to resolve the bank verification when they are suspicious, then they can deny the withdrawal, and you have to go to another branch.

Started my first bank Account in 1975 I was 18 years old,… 47 years ago.. I have never been treated like that..I have never had a problem cashing a check anywhere.. but I have seen several problems with other folks. Now For anyone who has a problem with their own banking institution:. My advice would be take all your money out and go Where you will receive ✊🏿 Respect

Just let her see your driver license if its accurate should be no issue

The body language and passive aggression of Ashley tells me everything I need to know about this bank. Smdh .

People talk about asians being discriminated, but no one talks about how asians discriminate. Smh.

Wow. The ID is on the counter. You don't have to verbalize your address . Are you serious? Wowwwwwwwww

Close your account.

Definitely I agree ☝️ mast be something wrong wet this bank

There are other banks anyone can close a acount on same day .chill and leave bank

Quit harassing the teller lady ! You are so freaking rude