00 ITIL4 Value stream mapping
14:24
00 ITIL4 Value stream mapping
Ай бұрын
04 ITIL4 Service Request Management
27:02
04 ITIL4 Service Request Management
3 ай бұрын
00 ITIL4 Monitor support and fulfil Automation across the practices
3:19
00 ITIL4 Monitor support and fulfil Automation across the practices
3 ай бұрын
03 ITIL4 Problem Management
30:55
03 ITIL4 Problem Management
3 ай бұрын
02 ITIL4 Service Desk
29:01
02 ITIL4 Service Desk
3 ай бұрын
01 ITIL4 Incident Management
35:41
01 ITIL4 Incident Management
3 ай бұрын
07 ITIL 4 Foundation Practices
48:54
07 ITIL 4 Foundation Practices
4 ай бұрын
06 ITIL 4 Foundation The Service Value System and service value chain
15:26
06 ITIL 4 Foundation The Service Value System and service value chain
4 ай бұрын
05 ITIL 4 Foundation Continual Improvement
18:36
05 ITIL 4 Foundation Continual Improvement
4 ай бұрын
04 ITIL 4 Foundation The four dimensions of Service management
16:59
04 ITIL 4 Foundation The four dimensions of Service management
4 ай бұрын
03 ITIL 4 Foundation The guiding principles of service management
18:18
03 ITIL 4 Foundation The guiding principles of service management
5 ай бұрын
02 ITIL 4 Foundation Key concepts of service management
17:55
02 ITIL 4 Foundation Key concepts of service management
5 ай бұрын
01 ITIL 4 Foundation Introduction
6:52
01 ITIL 4 Foundation Introduction
5 ай бұрын
A General understanding of ITIL
21:14
A General understanding of ITIL
5 ай бұрын
Пікірлер
@kikecal2006
@kikecal2006 Ай бұрын
Thanks a lot, Wieger...excellent summary and very well structured and communicated.
@HusseinBaniahmad
@HusseinBaniahmad 5 ай бұрын
thanks for the knowledge share, Wieger!
@soumyadasgupta5278
@soumyadasgupta5278 5 ай бұрын
Excellent Wieger. Inspiring.
@basdeg
@basdeg 5 ай бұрын
Very clear and informative Wieger! looking forward to the next chapter!
@sourabhtiwari2950
@sourabhtiwari2950 5 ай бұрын
congratulations on first video. good one ..