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@FawkesB1989 6 күн бұрын
Do, I just tip it? Or do I open any sort of valve or release on the back first?
@valerie6374 9 күн бұрын
The grey filter on ours will NOT turn. It's stuck and we can't get it off.
@annesummers09 11 күн бұрын
Thanks
@juliegold9607 16 күн бұрын
Thank you!
@rachelolson8348 Ай бұрын
Mine all of a sudden after working perfectly just started leaking all the water out from the front bottom by the door. Any idea on this??
@hermitlux6759 29 күн бұрын
Hi! The issue of dishwasher leaks can be related to the type of detergent used. If you are currently using liquid detergents, it may be beneficial to switch to powdered or tablet forms. Additionally, water leaks may arise from the damage to the dishwasher door seal. Please check whether the dishwasher door seal is worn out. Thank you!
@Capriboy1972 Ай бұрын
I've had about 20 washes out of this thing and it has an error already
@hermitlux6759 29 күн бұрын
Hello! Thank you for choosing Hermitlux. Was the repair video useful to you?
@Capriboy1972 29 күн бұрын
@hermitlux6759 no it didn't fix the problem, the dishwasher won't operate from the tank. But does from the pipe connection.
@hermitlux6759 22 күн бұрын
@@Capriboy1972 Thank you for your feedback. If you are following the repair video and have not yet resolved the issue, please reach out to our after-sales service email. We will be happy to assist you with the necessary support. America after-sales email: [email protected] Europe after-sales email: [email protected]
@maxon999 Ай бұрын
Where can i put salt inside?
@hermitlux6759 Ай бұрын
Hello! The Hermitlux dishwasher does not come with a salt container, so you do not need to add salt to the dishwasher. And we recommend purchasing a 3-in-1 dishwasher cleaner that contains both cleaning and descaling. At the same time, we recommend using a pill-type detergent since liquid detergents produce a lot of foam, which can remain on the dishes. If you don't use 3 in 1 detergent, how to remove limescale from the dishwasher? Follow these steps: 1. Take 10 g of citric acid and 100 g of edible vinegar. 2. Mix 10 g of citric acid and 100 g of edible vinegar. 3. Add the citric acid and food-grade vinegar mixture to the dishwasher. 4. Press the ECO program. Note: Do not add citric acid and edible vinegar inside the water tank.
@maxon999 Ай бұрын
@@hermitlux6759 ok, thank you so much
@jackiebee5641 Ай бұрын
This worked great for me! Thanks!
@hermitlux6759 Ай бұрын
Hi! We are pleased to hear that this video-assisted with your issue.
@Ricky07070909 Ай бұрын
Anyone know about how to fix the E6 error?
@Ricky07070909 Ай бұрын
Anyone know about the E6 error?
@hermitlux6759 Ай бұрын
Hello! The E6 error signifies that the heater is malfunctioning and requires professional repair. If your dishwasher displays an E6 error, please reach out to Hermitlux customer service for assistance with after-sales support. Americas customer service email: [email protected] European customer service email: [email protected]
@Ricky07070909 Ай бұрын
Does anyone know how to fix the E6 error?? I can't find any information on it.. Already unplug, wait, plugged back. It runs and after a few min, the E6 appears.
@hermitlux6759 Ай бұрын
Hello! The E6 error signifies that the heater is malfunctioning and requires professional repair. If your dishwasher displays an E6 error, please reach out to Hermitlux customer service for assistance with after-sales support. Americas customer service email: [email protected] European customer service email: [email protected]
@sabrinagonzalez0608 Ай бұрын
Hello people whoa re here for the E3 Error !! Please reference the E7 Error Video! Check the water Pump and see if it's securely on and clean the inside of it. Mine wasn't fully latched so the water was leaking right out of it onto the bottom of the Dishwasher. So that is the water you'll have to tip and empty but if the Pump isn't secure that will keep happening You're welcome if you understand it <3
@hermitlux6759 Ай бұрын
Hi! Your feedback could be beneficial for other users of Hermitlux dishwashers. Thank you for sharing your experience!😃
@christiangutierrez43 Ай бұрын
I did what the video says and still not working. It keep showing E7, I guess I'll have to buy a new pump. Do some of you know where can I buy it on line??? Thank you.
@hermitlux6759 Ай бұрын
Hi! For your safety, the replacement of a water pump necessitates the expertise of a professional technician. If the dishwasher continues to display the same error after following the video, please reach out to our customer service team at our email. Please rest assured that during the warranty period, we will provide a replacement service. Americas customer service contact email: [email protected] European customer service contact email: [email protected]
@snds-sj8tb Ай бұрын
Mine just arrived, connected directly to faucet but it does not fill the tank, it does not take the water, i had to fill it manually,
@hermitlux6759 Ай бұрын
Hi! In tap mode, please connect the tap to the water inlet hose and activate the tap. The dishwasher will automatically wash and operate according to the selected program. Please note that tap mode does not automatically fill the tank.
@___helpimamoc 2 ай бұрын
Hi there. Does this model fit 10.25" plates or 11" plates? I'm finding different measurements on Amazon and on the hermitlux website 😕
@hermitlux6759 2 ай бұрын
Hi! 10.25" is the maximum size that can be put in the dishwasher. Thank you for your feedback on this issue!
@SimplyChelle08 2 ай бұрын
Very helpful video. My dishwasher wont start, checked the buoy and all fixed
@Doorass-uu8nv 2 ай бұрын
Hey thanks for the great review. Its been a year, do you still highly recommend it? Can we use extra hot water if we want?
@hermitlux6759 2 ай бұрын
Hello! The dishwasher is designed to automatically heat the water to the appropriate temperature, no need to add extra hot water. If you choose to add hot water, please ensure that the water temperature does not exceed 40°C (104°F).
@KadyFugere 2 ай бұрын
Can you drain into a bucket instead of a sink?
@frannymcb_ 2 ай бұрын
You can put the end of the drain hose anywhere, of course. It's your hose
@hermitlux6759 2 ай бұрын
Certainly. Dishwasher drains are designed to be soft and flexible, allowing you to position the drain either lower or parallel to the bottom of the unit. However, it is advisable not to place the drain hose higher than the bottom of the dishwasher, as this may negatively impact its drainage efficiency and potentially cause damage to the appliance.
@Karimsatta 2 ай бұрын
How long is the draining hose?
@hermitlux6759 2 ай бұрын
Hi! The length of the Hermitlux dishwasher drain hose as well as the power cable is 1.5m.
@harryboy3840 3 ай бұрын
U r great sir, many thanks :)
@hermitlux6759 3 ай бұрын
Hi! We are pleased to hear that the Hermitlux video was helpful to you.☺
@Kayyyzer 3 ай бұрын
My countertop dishwater is leaking from the bottom when running, what should I do ? 🥺
@hermitlux6759 3 ай бұрын
Hi! Thanks for your feedback. Please confirm whether the leak is occurring from the bottom front or back of the dishwasher. Additionally, what type of detergent are you currently using? If it is a standard liquid detergent that is designed for cutting grease, it may generate excessive foam during washing, which could lead to water leaking in front of the dishwasher. And we recommend purchasing a 3-in-1 dishwasher cleaner that contains both cleaning and descaling. If possible please send a video of the leak to our customer service email, so we can follow-up repair services for you. Thank!<[email protected]> for support in the US or <[email protected]> for EU customers.
@GreenlifeFin 3 ай бұрын
Very good videos, thank you. Do you sell all these spare parts?
@hermitlux6759 3 ай бұрын
Hi! Thanks for your interest in the Hermitlux dishwasher. If you are located in the Americas, please follow this link to explore the accessories: <hermitlux.us/collections/dishwasher>. For customers in Europe, please visit the following link: <www.hermitlux.co.uk/de/collections/hermitlux-countertop-dishwasher>. Should you require specific accessories, please reach out to our customer service team. <[email protected]> for support in the US or <[email protected]> for EU customers.
@GreenlifeFin 3 ай бұрын
@@hermitlux6759 Hi, I am in Europe. The Europe link is not working.
@hermitlux6759 3 ай бұрын
@@GreenlifeFin Currently available for purchase in Europe are dishwasher filters, tableware baskets, and cutlery baskets. Which dishwasher part do you require?
@GreenlifeFin 3 ай бұрын
@@hermitlux6759 I am doing presales inquiries for the spareparts you show in the error videos. To be sure I can fix possible errors myself too. How long is your warranty time in EU? Do you sent the dishing machines from EU to EU? So no customs fee? In warranty cases, do I have to pay the postage for warranty shipping?
@hermitlux6759 3 ай бұрын
@@GreenlifeFin Due to varying shipping and other costs associated with different areas, Due to varying shipping and other costs associated with different areas, please reach out to our email, and we will respond to you regarding the specific details.
@jamiegray8992 4 ай бұрын
Thank you!! Thank you!! Thank you!! Thank you so much. It worked!!
@hermitlux6759 4 ай бұрын
Hi! Thanks for choosing the Hermitlux countertop dishwasher. If you need any assistance, please don’t hesitate to get in touch with our customer service team. You can reach [email protected] for US support or [email protected] for EU customers. We're here to help and can't wait to assist you!😄
@Cocojazz6002 4 ай бұрын
Going the ductless route do you still need the duct attached?
@hermitlux6759 4 ай бұрын
Hello! Thanks for your interest in the hermitlux. If going the recirculation mode, there is not necessary to install a silver exhaust. Instead, ducted mode requires the installation of a silver exhaust pipe.
@Cocojazz6002 4 ай бұрын
Thank you for replying
@hermitlux6759 4 ай бұрын
@@Cocojazz6002 If you have any further questions or concerns, please reach out to our US customer service team ([email protected]). Our dedicated team will be more than happy to assist you with a solution!
@RaspberryRockOffGridCabin 5 ай бұрын
On mine it takes a minute before the top spray arm starts spinning.
@hermitlux6759 5 ай бұрын
Hello! Yes, the spray arms remain stationary during the dishwasher start-up of the water feed.
@nikitamorozov5407 5 ай бұрын
Anyone fixed this issue? I have a flowmeter light but no issues with the moisture inside the connector
@hermitlux6759 5 ай бұрын
Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution.
@kimberlybrooks7885 5 ай бұрын
I tried this and it still won’t run
@hermitlux6759 5 ай бұрын
Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution.
@ChrisClark1999 5 ай бұрын
Fixed my Karlxtom which was not starting a cycle after delivery. Was about to return it but then found this. Thanks
@hermitlux6759 5 ай бұрын
We appreciate your support of hermitlux repair videos and are pleased to assist you!
@katec8425 5 ай бұрын
Gracias.
@samiraatt8199 6 ай бұрын
Vielen Dank hat geklappt
@hermitlux6759 6 ай бұрын
Hallo! Vielen Dank für Ihre Unterstützung und Ihr Interesse an der hermitlux-Geschirrspülmaschine.😄
@samiraatt8199 6 ай бұрын
Ich probiere es jetzt 😮
@BWT599 6 ай бұрын
My unit keeps indicating that the door is open. How do i get it to run?
@hermitlux6759 6 ай бұрын
Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you to reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution.
@GreenlifeFin 3 ай бұрын
@@hermitlux6759Why can’t you answer any questions here? Really annoying giving the copypasted answer… even to simple questions.
@hermitlux6759 3 ай бұрын
@@GreenlifeFin Hi! What specific issues are you experiencing with the dishwasher? We are glad to resolve your issue. If possible, please send an issue video to our email, it will help our technicians better identify the cause of the problem. Please reach out to our customer service team at <[email protected]> for support in the US or <[email protected]> for EU customers. Thank you!
@Bikerprince001 6 ай бұрын
Hermitlux dishwasher reset button
@Mael-Bernard 6 ай бұрын
Thank you so much for the little videos it helps so much and no need to send the product back for such a minor issue. Very good support and great value 👍
@hermitlux6759 6 ай бұрын
Hello, thank you for your support of the Hermitlux dishwasher. We genuinely hope that Hermitlux can enhance the convenience in your life！😃
@KatyKakes16 7 ай бұрын
I’m having an e6 error code come up
@hermitlux6759 7 ай бұрын
Hello! Thank you for choosing hermitlux dishwasher. Regarding the E6 error you’ve encountered, we kindly request you reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Thanks!
@monicamacina 7 ай бұрын
Does not show how to connect
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for purchasing the hermitlux dishwasher. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to help you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team
@shannylee7972 7 ай бұрын
Thanks for explanation. By the way,, do you pour 5L hot water or just cold water?
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for purchasing the hermitlux dishwasher. Please pour cold water into the tank. If you have any further questions or concerns, reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to help you with a solution. Best Regards, hermitlux team
@earlenebrown2397 8 ай бұрын
She completely skipped over the most important part. How to install the 2nd hose.🙄
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for interesting in the hermitlux dishwasher. If you have any questions about the installation process, please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@lortzo573 8 ай бұрын
How to Deal with E6 water not getting warm. And machine instantly stop Washing.
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We regret to hear that your shopping experience did not meet your expectations. Regarding the E6 error you’ve encountered, we kindly request you to reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team
@lortzo573 8 ай бұрын
Im having E6 cant use the machine
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We regret to hear that your shopping experience did not meet your expectations. Regarding the E6 error you’ve encountered, we kindly request you reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team
@johnciulla2581 9 ай бұрын
On my new ChuMaste water pours out of the middle of the spray bar. It still comes out of little holes. Is this normal, or do I have to fix it?
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for your interest in hermitlux. If you have any problems, please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@Kivivideos 9 ай бұрын
I found a solution! No more error E3, first use the steps in the video, these steps were fine to remove the error, but it kept re-appearing. Turns out the culprit was the soap powder. Don't pour it in the intended recipient in the door, because the wet powder may cristallyze and clog the draining system. Spread the powder along all the door's length to prevent big chunks of crystal powder to form. Voilà!
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher and sharing. We regret to hear that your shopping experience did not meet your expectations. If you have any problems, please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team
@nancek664 9 ай бұрын
I thought you only used one jug of water. It looked like they used three. 🤷🏻♀️
@hermitlux6759 7 ай бұрын
Hi, thanks for your support of the hermitlux dishwasher. Yes, it takes about 3 jugs (1.8L water pitcher) of water to fill the tank.
@cilookba00 9 ай бұрын
What if the water doesn’t flow at all? What shall we do?
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@YarpYarpy 9 ай бұрын
On mine if I hit the Extra Dry button and the power button for 3 seconds it drains.
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. The hermitlux dishwasher is without a separate button for the drying function. If you don't want to leave the drying mode on continuously, you can switch the dishwasher off by long-pressing the ON/OFF switch and the drying mode will switch off as well. If you have any further questions or concerns, please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@FraudologistFiles 9 ай бұрын
Good luck getting any support or parts. These units should be $49 specials.
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for supporting the hermitlux dishwasher. If you have any further questions or concerns, reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@tfazendin1 10 ай бұрын
What should you do if no water is flowing to the upper sprayer?
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. If you follow the video, the dishwasher still doesn't work. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@Kivivideos 11 ай бұрын
E3 error wont clear...
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. If you follow the video, the dishwasher still doesn't work. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@becomingfr33 11 ай бұрын
Good video but bear in mind there is also a little hole spraying downward under the sprayer that also needs unclogging. Lucky I spotted it as I was disappointed at first that this didn’t work and the video doesn’t show that hole. Anyway so glad it’s fixed!
@hermitlux6759 7 ай бұрын
Hi, thanks for choosing the hermitlux dishwasher and sharing!
@alexischoo3194 4 ай бұрын
@@hermitlux6759 i checked mine but it's still not spinning and spraying water
@hermitlux6759 4 ай бұрын
@@alexischoo3194 Hi! Thanks for choosing the Hermitlux countertop dishwasher. Please send the faulty video to our customer service team. You can reach <[email protected]> for US support or <[email protected]> for EU customers. We're here to help and can't wait to assist you!
@carolkelso6869 11 ай бұрын
my capsul just falls on the bottem , not sure if that should happen.
@hermitlux6759 7 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team