I've had about 20 washes out of this thing and it has an error already
@maxon9996 күн бұрын
Where can i put salt inside?
@hermitlux67595 күн бұрын
Hello! The Hermitlux dishwasher does not come with a salt container, so you do not need to add salt to the dishwasher. And we recommend purchasing a 3-in-1 dishwasher cleaner that contains both cleaning and descaling. At the same time, we recommend using a pill-type detergent since liquid detergents produce a lot of foam, which can remain on the dishes. If you don't use 3 in 1 detergent, how to remove limescale from the dishwasher? Follow these steps: 1. Take 10 g of citric acid and 100 g of edible vinegar. 2. Mix 10 g of citric acid and 100 g of edible vinegar. 3. Add the citric acid and food-grade vinegar mixture to the dishwasher. 4. Press the ECO program. Note: Do not add citric acid and edible vinegar inside the water tank.
@maxon9995 күн бұрын
@@hermitlux6759 ok, thank you so much
@jackiebee56416 күн бұрын
This worked great for me! Thanks!
@hermitlux67595 күн бұрын
Hi! We are pleased to hear that this video-assisted with your issue.
@Ricky070709099 күн бұрын
Anyone know about how to fix the E6 error?
@Ricky070709099 күн бұрын
Anyone know about the E6 error?
@hermitlux67595 күн бұрын
Hello! The E6 error signifies that the heater is malfunctioning and requires professional repair. If your dishwasher displays an E6 error, please reach out to Hermitlux customer service for assistance with after-sales support. Americas customer service email: [email protected] European customer service email: [email protected]
@Ricky070709099 күн бұрын
Does anyone know how to fix the E6 error?? I can't find any information on it.. Already unplug, wait, plugged back. It runs and after a few min, the E6 appears.
@hermitlux67595 күн бұрын
Hello! The E6 error signifies that the heater is malfunctioning and requires professional repair. If your dishwasher displays an E6 error, please reach out to Hermitlux customer service for assistance with after-sales support. Americas customer service email: [email protected] European customer service email: [email protected]
@sabrinagonzalez060814 күн бұрын
Hello people whoa re here for the E3 Error !! Please reference the E7 Error Video! Check the water Pump and see if it's securely on and clean the inside of it. Mine wasn't fully latched so the water was leaking right out of it onto the bottom of the Dishwasher. So that is the water you'll have to tip and empty but if the Pump isn't secure that will keep happening You're welcome if you understand it <3
@hermitlux675911 күн бұрын
Hi! Your feedback could be beneficial for other users of Hermitlux dishwashers. Thank you for sharing your experience!😃
@christiangutierrez4314 күн бұрын
I did what the video says and still not working. It keep showing E7, I guess I'll have to buy a new pump. Do some of you know where can I buy it on line??? Thank you.
@hermitlux675911 күн бұрын
Hi! For your safety, the replacement of a water pump necessitates the expertise of a professional technician. If the dishwasher continues to display the same error after following the video, please reach out to our customer service team at our email. Please rest assured that during the warranty period, we will provide a replacement service. Americas customer service contact email: [email protected] European customer service contact email: [email protected]
@snds-sj8tb18 күн бұрын
Mine just arrived, connected directly to faucet but it does not fill the tank, it does not take the water, i had to fill it manually,
@hermitlux675911 күн бұрын
Hi! In tap mode, please connect the tap to the water inlet hose and activate the tap. The dishwasher will automatically wash and operate according to the selected program. Please note that tap mode does not automatically fill the tank.
@___helpimamoc21 күн бұрын
Hi there. Does this model fit 10.25" plates or 11" plates? I'm finding different measurements on Amazon and on the hermitlux website 😕
@hermitlux675921 күн бұрын
Hi! 10.25" is the maximum size that can be put in the dishwasher. Thank you for your feedback on this issue!
@SimplyChelle0821 күн бұрын
Very helpful video. My dishwasher wont start, checked the buoy and all fixed
@Doorass-uu8nv24 күн бұрын
Hey thanks for the great review. Its been a year, do you still highly recommend it? Can we use extra hot water if we want?
@hermitlux675921 күн бұрын
Hello! The dishwasher is designed to automatically heat the water to the appropriate temperature, no need to add extra hot water. If you choose to add hot water, please ensure that the water temperature does not exceed 40°C (104°F).
@KadyFugere27 күн бұрын
Can you drain into a bucket instead of a sink?
@frannymcb_25 күн бұрын
You can put the end of the drain hose anywhere, of course. It's your hose
@hermitlux675921 күн бұрын
Certainly. Dishwasher drains are designed to be soft and flexible, allowing you to position the drain either lower or parallel to the bottom of the unit. However, it is advisable not to place the drain hose higher than the bottom of the dishwasher, as this may negatively impact its drainage efficiency and potentially cause damage to the appliance.
@KarimsattaАй бұрын
How long is the draining hose?
@hermitlux6759Ай бұрын
Hi! The length of the Hermitlux dishwasher drain hose as well as the power cable is 1.5m.
@harryboy38402 ай бұрын
U r great sir, many thanks :)
@hermitlux67592 ай бұрын
Hi! We are pleased to hear that the Hermitlux video was helpful to you.☺
@Kayyyzer2 ай бұрын
My countertop dishwater is leaking from the bottom when running, what should I do ? 🥺
@hermitlux67592 ай бұрын
Hi! Thanks for your feedback. Please confirm whether the leak is occurring from the bottom front or back of the dishwasher. Additionally, what type of detergent are you currently using? If it is a standard liquid detergent that is designed for cutting grease, it may generate excessive foam during washing, which could lead to water leaking in front of the dishwasher. And we recommend purchasing a 3-in-1 dishwasher cleaner that contains both cleaning and descaling. If possible please send a video of the leak to our customer service email, so we can follow-up repair services for you. Thank!<[email protected]> for support in the US or <[email protected]> for EU customers.
@GreenlifeFin2 ай бұрын
Very good videos, thank you. Do you sell all these spare parts?
@hermitlux67592 ай бұрын
Hi! Thanks for your interest in the Hermitlux dishwasher. If you are located in the Americas, please follow this link to explore the accessories: <hermitlux.us/collections/dishwasher>. For customers in Europe, please visit the following link: <www.hermitlux.co.uk/de/collections/hermitlux-countertop-dishwasher>. Should you require specific accessories, please reach out to our customer service team. <[email protected]> for support in the US or <[email protected]> for EU customers.
@GreenlifeFin2 ай бұрын
@@hermitlux6759 Hi, I am in Europe. The Europe link is not working.
@hermitlux67592 ай бұрын
@@GreenlifeFin Currently available for purchase in Europe are dishwasher filters, tableware baskets, and cutlery baskets. Which dishwasher part do you require?
@GreenlifeFin2 ай бұрын
@@hermitlux6759 I am doing presales inquiries for the spareparts you show in the error videos. To be sure I can fix possible errors myself too. How long is your warranty time in EU? Do you sent the dishing machines from EU to EU? So no customs fee? In warranty cases, do I have to pay the postage for warranty shipping?
@hermitlux67592 ай бұрын
@@GreenlifeFin Due to varying shipping and other costs associated with different areas, Due to varying shipping and other costs associated with different areas, please reach out to our email, and we will respond to you regarding the specific details.
@jamiegray89923 ай бұрын
Thank you!! Thank you!! Thank you!! Thank you so much. It worked!!
@hermitlux67593 ай бұрын
Hi! Thanks for choosing the Hermitlux countertop dishwasher. If you need any assistance, please don’t hesitate to get in touch with our customer service team. You can reach [email protected] for US support or [email protected] for EU customers. We're here to help and can't wait to assist you!😄
@Cocojazz60023 ай бұрын
Going the ductless route do you still need the duct attached?
@hermitlux67593 ай бұрын
Hello! Thanks for your interest in the hermitlux. If going the recirculation mode, there is not necessary to install a silver exhaust. Instead, ducted mode requires the installation of a silver exhaust pipe.
@Cocojazz60023 ай бұрын
Thank you for replying
@hermitlux67593 ай бұрын
@@Cocojazz6002 If you have any further questions or concerns, please reach out to our US customer service team ([email protected]). Our dedicated team will be more than happy to assist you with a solution!
@RaspberryRockOffGridCabin3 ай бұрын
On mine it takes a minute before the top spray arm starts spinning.
@hermitlux67593 ай бұрын
Hello! Yes, the spray arms remain stationary during the dishwasher start-up of the water feed.
@nikitamorozov54073 ай бұрын
Anyone fixed this issue? I have a flowmeter light but no issues with the moisture inside the connector
@hermitlux67593 ай бұрын
Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution.
@kimberlybrooks78853 ай бұрын
I tried this and it still won’t run
@hermitlux67593 ай бұрын
Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution.
@ChrisClark19994 ай бұрын
Fixed my Karlxtom which was not starting a cycle after delivery. Was about to return it but then found this. Thanks
@hermitlux67593 ай бұрын
We appreciate your support of hermitlux repair videos and are pleased to assist you!
@katec84254 ай бұрын
Gracias.
@samiraatt81994 ай бұрын
Vielen Dank hat geklappt
@hermitlux67594 ай бұрын
Hallo! Vielen Dank für Ihre Unterstützung und Ihr Interesse an der hermitlux-Geschirrspülmaschine.😄
@samiraatt81994 ай бұрын
Ich probiere es jetzt 😮
@BWT5995 ай бұрын
My unit keeps indicating that the door is open. How do i get it to run?
@hermitlux67594 ай бұрын
Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you to reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution.
@GreenlifeFin2 ай бұрын
@@hermitlux6759Why can’t you answer any questions here? Really annoying giving the copypasted answer… even to simple questions.
@hermitlux67592 ай бұрын
@@GreenlifeFin Hi! What specific issues are you experiencing with the dishwasher? We are glad to resolve your issue. If possible, please send an issue video to our email, it will help our technicians better identify the cause of the problem. Please reach out to our customer service team at <[email protected]> for support in the US or <[email protected]> for EU customers. Thank you!
@Bikerprince0015 ай бұрын
Hermitlux dishwasher reset button
@Mael-Bernard5 ай бұрын
Thank you so much for the little videos it helps so much and no need to send the product back for such a minor issue. Very good support and great value 👍
@hermitlux67595 ай бұрын
Hello, thank you for your support of the Hermitlux dishwasher. We genuinely hope that Hermitlux can enhance the convenience in your life!😃
@KatyKakes166 ай бұрын
I’m having an e6 error code come up
@hermitlux67595 ай бұрын
Hello! Thank you for choosing hermitlux dishwasher. Regarding the E6 error you’ve encountered, we kindly request you reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Thanks!
@monicamacina6 ай бұрын
Does not show how to connect
@hermitlux67596 ай бұрын
Dear Customer, Thank you for purchasing the hermitlux dishwasher. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to help you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team
@shannylee79726 ай бұрын
Thanks for explanation. By the way,, do you pour 5L hot water or just cold water?
@hermitlux67596 ай бұрын
Dear Customer, Thank you for purchasing the hermitlux dishwasher. Please pour cold water into the tank. If you have any further questions or concerns, reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to help you with a solution. Best Regards, hermitlux team
@earlenebrown23976 ай бұрын
She completely skipped over the most important part. How to install the 2nd hose.🙄
@hermitlux67596 ай бұрын
Dear Customer, Thank you for interesting in the hermitlux dishwasher. If you have any questions about the installation process, please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@lortzo5737 ай бұрын
How to Deal with E6 water not getting warm. And machine instantly stop Washing.
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We regret to hear that your shopping experience did not meet your expectations. Regarding the E6 error you’ve encountered, we kindly request you to reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team
@lortzo5737 ай бұрын
Im having E6 cant use the machine
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We regret to hear that your shopping experience did not meet your expectations. Regarding the E6 error you’ve encountered, we kindly request you reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team
@johnciulla25817 ай бұрын
On my new ChuMaste water pours out of the middle of the spray bar. It still comes out of little holes. Is this normal, or do I have to fix it?
@hermitlux67596 ай бұрын
Dear Customer, Thank you for your interest in hermitlux. If you have any problems, please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@Kivivideos7 ай бұрын
I found a solution! No more error E3, first use the steps in the video, these steps were fine to remove the error, but it kept re-appearing. Turns out the culprit was the soap powder. Don't pour it in the intended recipient in the door, because the wet powder may cristallyze and clog the draining system. Spread the powder along all the door's length to prevent big chunks of crystal powder to form. Voilà!
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher and sharing. We regret to hear that your shopping experience did not meet your expectations. If you have any problems, please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team
@nancek6648 ай бұрын
I thought you only used one jug of water. It looked like they used three. 🤷🏻♀️
@hermitlux67596 ай бұрын
Hi, thanks for your support of the hermitlux dishwasher. Yes, it takes about 3 jugs (1.8L water pitcher) of water to fill the tank.
@cilookba008 ай бұрын
What if the water doesn’t flow at all? What shall we do?
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@YarpYarpy8 ай бұрын
On mine if I hit the Extra Dry button and the power button for 3 seconds it drains.
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. The hermitlux dishwasher is without a separate button for the drying function. If you don't want to leave the drying mode on continuously, you can switch the dishwasher off by long-pressing the ON/OFF switch and the drying mode will switch off as well. If you have any further questions or concerns, please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@FraudologistFiles8 ай бұрын
Good luck getting any support or parts. These units should be $49 specials.
@hermitlux67596 ай бұрын
Dear Customer, Thank you for supporting the hermitlux dishwasher. If you have any further questions or concerns, reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@tfazendin19 ай бұрын
What should you do if no water is flowing to the upper sprayer?
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. If you follow the video, the dishwasher still doesn't work. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@Kivivideos9 ай бұрын
E3 error wont clear...
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. If you follow the video, the dishwasher still doesn't work. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@becomingfr339 ай бұрын
Good video but bear in mind there is also a little hole spraying downward under the sprayer that also needs unclogging. Lucky I spotted it as I was disappointed at first that this didn’t work and the video doesn’t show that hole. Anyway so glad it’s fixed!
@hermitlux67596 ай бұрын
Hi, thanks for choosing the hermitlux dishwasher and sharing!
@alexischoo31942 ай бұрын
@@hermitlux6759 i checked mine but it's still not spinning and spraying water
@hermitlux67592 ай бұрын
@@alexischoo3194 Hi! Thanks for choosing the Hermitlux countertop dishwasher. Please send the faulty video to our customer service team. You can reach <[email protected]> for US support or <[email protected]> for EU customers. We're here to help and can't wait to assist you!
@carolkelso686910 ай бұрын
my capsul just falls on the bottem , not sure if that should happen.
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux dishwasher. Please reach out to our customer service team at [email protected]. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team
@Kivivideos10 ай бұрын
E3 Keeps reoccuring each other cycle, very annoying
@gigiamharic46810 ай бұрын
why weren’t the fukking installation instructions in the box that I received today! whyyyyyyyy?????
@hermitlux67596 ай бұрын
Dear Customer, Thank you for choosing the hermitlux range hood. We regret to hear that your shopping experience did not meet your expectations. Please reach out to our customer service team at [email protected]. Our dedicated team will send you the instructions manual via email. We appreciate your understanding and patience! Best Regards, hermitlux team
@luvinkinkiecoilymi10 ай бұрын
😮This worked!!!!
@isabelcnaters206410 ай бұрын
Could yoi please do a video about how to set the extra dry cycle for 73 hours, I dont get it. Thank youuu
@hermitlux67596 ай бұрын
Hello, thanks for choosing the hermitlux dishwasher. The dishwasher automatically switches to dry storage mode after washing the dishes, which lasts for 73 hours. If you don't want to leave the drying mode on continuously, you can switch the dishwasher off by long-pressing the ON/OFF switch and the drying mode will switch off as well.
@isabelcnaters20646 ай бұрын
@hermitlux6759 oh brilliant now I get the noise hehe hubby forgot to switch it off last night and this morning was on. I love this machine so well made! And cleans so well! We are a family of 5 and use it everyday, can't recommend it enough
@isabelcnaters20646 ай бұрын
@hermitlux6759 also, does it desinfect at all? When in a longer cycle? I couldn't find the information about the temperature it reaches on each cycle
@hermitlux67596 ай бұрын
@@isabelcnaters2064 Hello, thank you for your love as well as support for the hermitlux dishwasher! Except for the fruit mode, the dishwasher's four remaining wash modes automatically dry after washing. It will be drying for 60 min, and storage modes will last for 73 hours. The temperature of the drying mode is about 60°C.
@poodledoodlequilter647910 ай бұрын
Why do you need a portable dish washer when you have a full size one by your sink?
@michaelcook316810 ай бұрын
That was the first thought that came to my mind too, but it could be a gift. There could be some valid explanations.
@MynamesnotLisaitsJudy8 ай бұрын
Probably broken? I'm looking into these because it's cheaper than re-doing the plumbing for us. It's more affordable with this economy.