This fixed my problem as well.

Have the same issue but unfortunately my floor is already plain. I don’t have carpet. I can’t find the solution it’s annoying

Thank you thank you thank you! Cutting the straw and thinning the soap made all the difference. I'm using the blue straw, with the largest hole, for those who were asking about straw colours.

Thank you

This fixed my problem! Thank you for the tip.

Yessssssss thank you so much!!! Cutting the little straw worked for me!

I'm just wondering what you do with the blue or yellow or clear tiny tubing once you cut it off a bit?? Do they connect to anything??? I probably sound really stupid. But the instructions that came with the dispenser were ridiculous.

Thank you for taking your time and showed us how to repair my dispenser I was having the same issue but thankful for you it’s work perfectly. 😊

I just set it to charge and what color should it be when it is fully charged? Mine keeps glowing off and on in a green color... TY SO MUCH

ty- just bought mine at TJMAXX for $20. I love these but I have had 3 that quit working- I decided to try it again. The directions that came with it were awful

Can you do an update on redness and marks please?

Thank you !!! Her suggestions work. After 2 years my dispenser finally works correctly, an adequate amount of foam is dispensed. I cut ¼ inch off the straw and added ½ inch of water to the container.

I was about to send mine back until I tried this. Thank you so much! This worked for me 🎉

Just got mine today! I got the Omnilux Clear. Your video has given me hope, I suffer from super bad cystic acne. Thanks so much for sharing, your skin looks great!

Thank you so much for sharing this ❤❤❤ ... I've been dealing with issues myself and I just ordered my mask .. also got the clear mask version have you seen that one ? Crazy thing is I'm an esthetician so I know red light works .. just not all area created equal ...you made me feel so good about this purchase ! I wish you all the best on your skin journey ✨🫶🏼

I’m so glad you shared your journey. I see the difference. I also understand the frustration. You look beautiful. I’m definitely trying it.

Thank you for being so authentic! I can totally relate with the acne frustration. Curious if you compared Onmlux with Currentbody LED light mask? I'm debating which one to go for. Thanks!

When you started to cry I dit it too!!!! Cause I feel the exact same feeling and pain that you felt, I have a big problem with acne, I have been taking tretinoin but it doesn’t work😢 so this video is amazing 😊