Well said at 13:28. Cannot understate the importance of making your customer feel that you are an extension of their team. Automation of processes is fantastic and superbly efficient, but the moment it bites our customers, if we just shrug and downplay it, they will get a bad taste and feel a growing distance from the human element. I find a best practice (among others) to throttle that is with "virtual MBWA."
@k.m.s.19255 ай бұрын
Steve Aborn from Milton Academy!?
@GTB16 ай бұрын
Maybe start by being respectful of your customers. All your promo rah-rah videos mean ABSOLUTELY NOTHING when you don't show up and don't call. You may think your time is more important than mine, but it's not. You say your father said "my word is my bond" Well, maybe you should take that approach. When you tell a customer you will be at their location between 10-2 and NEVER OW Up and NEVER CALL - that just shows my your word is WORTHLESS!!!! HORRIBLE CUSTOMER SERVICE! Maybe start by being respectful of your customers.
@CamerieriZeppoleMix6 ай бұрын
you spent 2:30 Speaking before you finally had your guest talk, HUGE NONO IN PODCAST WORLD THANK GOD FOR SPEED SETTING AND FAST FORWARD, LET HIM TALK AND ANSWER QUESTIONS
@magdalenacicena81537 ай бұрын
What is API and EDI?
@JoseLuisMartinez-cn7tc7 ай бұрын
How can an LTL set a base rate? I am in the process of starting an LTL business, but need to set my base rates
@hanknyc8 ай бұрын
The global authoritarian lockdowns significantly disrupted global supply chains and normal supply & demand patterns. We're still suffering from residual bullwhip effects.
@rhondaanthony366610 ай бұрын
How does carrier weigh freight from multiple shippers on the same trailer?
@akdigitalmedialive10 ай бұрын
Good detailed information
@davidmaxwell1354 Жыл бұрын
☀️ Promo sm
@jalontf2 Жыл бұрын
Maybe worth asking, is the contract market dead? Seems like it has outlived its usefulness.
@tmaddy183 Жыл бұрын
Where we can find CzarLite base rates?
@TaniaPaese Жыл бұрын
Can i use this system in Australia
@TenTenTalentACS Жыл бұрын
Another good one Jill!! #NewestFan
@TenTenTalentACS Жыл бұрын
Wow! I'm new to Transportation and Logistics, and this video was so informative. Jill you're a great teacher/trainer. Thank you for this. I'm going to look for more of your videos.
@butterchicxn Жыл бұрын
Very informative interview 👏🏽
@MegaBomber1965 Жыл бұрын
You forgot to mention the part where the forklift drivers crush ram and stab your freight like it’s trash being loaded. And the supervisors are right behind them screaming at them to go faster and don’t worry about the damages…..just saying
@oreovegas Жыл бұрын
🎉🎉🎉finally explained in terms a first timer can comprehend...about to make my first schedule pallet pickup and deliver to me....
@jinthezone7629 Жыл бұрын
Good information!
@kimberlypuyear9254 Жыл бұрын
Hi Chris! Great video!!
@ameenjacobs19492 жыл бұрын
Do you perhaps have a template on what to measure with carriers(all transport companies)
@jazzman94692 жыл бұрын
Thank you for this great breakdown. If the shipment is lost in transit and the terms are FOB destination, is the shipper still responsible for the freight cost or can they file a claim with the transportation company? If so, say for example the shipment is $5k, does the transportation company have to pay the shipper? Same question applies for damaged freight? Thank you!
@clarissadelacruz49132 жыл бұрын
You did an amazing content! Thank you so much :)
@raymondjurado92032 жыл бұрын
Nice framework. Thanks for sharing.
@Zizzyyzz2 жыл бұрын
Very informative. Thank you.
@AwesomeElectricity2 жыл бұрын
So my Pixel 6a has been put on a train? That should get here a bit faster then.
@robotfart2 жыл бұрын
Gas is hard off the trains right now?
@BarakaGitari2 жыл бұрын
very helpful
@austinpeelor84082 жыл бұрын
One beauty of edi is integrating Into an erp
@MatthewAlan14845 ай бұрын
Bingo.
@ryanjordan70282 жыл бұрын
Quick question what is TMS?
@Vipassana20162 жыл бұрын
helpful
@AshishSharma-ot4lw2 жыл бұрын
Hey Steve, Had a couple of questions, if you don't mind me answering. A) Which form of transportation mode do you think has more grip over the TMS? i.e., roadways or railways or airways or lastly, maritime? B) Do you think that cloud-based systems are the present and the future in terms of adoption?
@gngerbee2 жыл бұрын
Where did you get that info from???? I couldnt find anything in the USDOT FMCSA info on that?!! It all comes from compliance companies?
@lauranicholson20252 жыл бұрын
I’m doing a dissertation on TM and was wondering what the features of TMS are, I don’t wanna miss anything crucial
@garylens12 жыл бұрын
I couldn't agree with you more.
@dorischoo2 жыл бұрын
As for set up I read somewhere, EDI may take 3 months to set up a new account. They are clunky and rigid. As for API takes less than a week, quick turnaround. Cost of EDI is expensive and API is good value. Which is true? Any input on the highly secured element?
@dorischoo2 жыл бұрын
I think you can set the outgoing message every half hour or for every hour thru out the day?. I thought we can schedule inbound every 6AM; outbound POs every day b4 4PM?
@dnicholstruckingcompany.21752 жыл бұрын
Very very Very good job here mama,
@arthurlazarin86302 жыл бұрын
I love how simple this broke everything down. But a quick question, I cannot find Carmack Amendment 40 1706 but I did find Carmack Amendment 49 1706...is that what I am supposed to review? Otherwise this was great thanks!!
@mostarda99022 жыл бұрын
Am I the only one amazed with his skin complexion? *-*
@neetrab2 жыл бұрын
Love this!! Thank you!!!
@irpannumang2 жыл бұрын
Thanks for the videos, it's so easy to understand.
@neetrab2 жыл бұрын
Thank you for this video!!!!!
@tdude83862 жыл бұрын
Stop BSing yourselves with polls and statistics. Way less than 50% are or will be complying. 120××× miles on the ticker this year. No way for me.