Here a year later and still appreciate your video

This video on process mapping is very comprehensive and well produced. I really like how you skillfully use Visio and structure a process map to make a complex business process scenario easy to understand. I’ll take a look at the link you showed for your process mapping training module for beginners and glad they come in different languages.

Remove music

Which tool did you use ?

Amazing training! Thank you

Thanks for the tutorial but it's hard to hear with the background music and the screen's a bit small..

Thank you for the amazing example and video!

is it possible to get your visio file?

Thank you for a detailed walkthrough of Process mapping/improvement exercise. Excellent presentation.

Thanks for sharing the structure and guidelines for process mapping and redesigning. I really liked the example presented as a walkthrough in good detail without making it boring and long.

Great video, but while screen sharing, please zoom in a bit more. In mobile device, it's quite hard to see..

The best tutorial ever. Thank you so much

Thanx for opening up the comments for this. I rave about this to all of my associates who deal with complex processes in their organizations. It's amazing how many of them discover (and fix) gaps in their processes when they take the time to do this. Thank you!

Basically you need to people experienced with the process to map the process

Thank you for this!