I have several books on this topic: www.amazon.com/s?k=bill+Cates&i=stripbooks&crid=3166O0Q6UYWY2&sprefix=bill+cates%2Cstripbooks%2C86&ref=nb_sb_noss_2

1. Offer to exchange business cards (if they brought any). 2. Offer to email them something they would perceive as helpful / valuable.

Glad you enjoyed it. Thanks for commenting! ~ BILL

When how you handle referrals/introductions is an unknown, it can be a perceived risk. Remove the risk by letting folks know your primary goal is to make the process comfortable.

Thank you!!!! If you like the book, I'd be grateful for a review on Amazon. And let me know your questions and successes. ~ BILL

@@BillCatesReferralCoach I'll be happy to.

Thank you!!! @@claudes.whitacre1241

Thank you!!!

Thanks, Doug. What industry/profession are you in?

You're very welcome! ~ BILL

#1 - If a client provides you with an unsolicited referrals, give them a hand-written thank-you card with maybe a gift card to an appropriate store nearby or something modest that is tailored to their interests. #2 - If you are being more proactive and asking your clients to tell others, you can offer a discount on the first massage for the new client and the same discount for the referring client. It could be something other than a discount; perhaps something related to massage, wellness, etc. Make sense? ~ BILL

@@BillCatesReferralCoach Yes, just what I needed to hear. I can implement both right away. Thank you!

I’ve done both in the past, but Willy Nilly. This confirms that what I was doing was correct. Now I have confidence to do those things consistently

Bill, just bought Radical Relevance and signed up for Toolkit. Where in your offerings would I find out more about the Onboarding Process? Thanks!

@@robertsherman6296 The only extensive content I have on this topic is geared toward financial professionals. With that said, I think you can still glean the principles and some ideas you can translate to your world. To this end, I recommend you visit my podcast (it's free) and listen to Episodes 5 and 16. www.TopAdvisorPodcast.com

You bet, Claude. Thanks for the nice comment. ~ BILL

Thanks, Claude. If you haven't already visited our resources page, we have a bunch of free tools, guides, checklists, etc. Go to: www.ReferralCoach.com/resources Free but VALUABLE! 😀

I suppose that might be true in some countries. Personally, I like to get introduced with an email handshake - and in-person is always great if you can make it happen.

Thank you! I just replied to your other message with some book ideas. ALSO - Free resources here: www.ReferralCoach.com/resources

My books "Get More Referrals Now" and "Beyond Referrals." Also, "Story Telling for Financial Advisors" and "Questions Great Financial Advisors Ask."

@@BillCatesReferralCoach Thank you Bill. Thank you for the support.

You're very welcome!

I do not have a script for this, because asking for referrals in a letter rarely works. In person is the absolute best way. Zoom is second. Phone would be third. You can ask in an email IF you know the person well and you have a very specific person to whom you'd like to be introduced. Of course, there are always outliers to this, but they are rare.

Thank you, Santos. Glad you found it helpful.

What business are you in?

I work from home but I need referrals help me out please or tell me what I must do to earn them

@@adriandietz5936 What business are you in?

I’m with absa bank and you bill

@@adriandietz5936 Lots of free resources here: www.ReferralCoach.com/resources. Start there, plus my KZbin Channel.

You're very welcome, Santos. Thanks for leaving your comment.

So glad that this message resonates with you. Stay in touch with your questions and successes. Also, lots of free resoureces here: www.ReferralCoach.com/resources

@@BillCatesReferralCoach Sure will. Many thanks again.

Thanks, Nancy. If you subscribe to my channel, you'll be notified when I add more videos. BILL

Thanks, Brenda. Much appreciated! BILL

The most important strategy in our system is the Value Discussion - checking in for value received and expectations being met and/or exeeded. We have a lot of free resources for you here: www.ReferralCoach.com/resources. Stay in touch with me on LinkedIn. BILL

Gary - That's the sort of question that we could address during a coaching session. There is no specific video for this in the program, but I'm sure we could bet you some "relief" by talking it through.

Peter - the more you work through really effective introductions, the less important the other things you mentioned become, but even if you run a 100% referrals business (which many people do), having a credible website and LinkedIn profile are important. For example, I coach folks how to make sure their messaging is congruent and impactful across all those platforms. Depending on the business, however, much of the social media that people engage in isn't necessary.

@@BillCatesReferralCoach Thanks. And presumably radio ads and other cold call outreaches are 'referral avoidance behaviours', in your thinking?

@@peterfraser2401 Probably. The first thing to think about is: How do your ideal clients want to meet you? What is their preferred method? Then that should be your main focus. You can use other ways to promote your business, but don't spend much money or effort without testing the viability. Proof of concept!

Meh? You didn't like it? Tell me more. BILL

Karen - Glad you found this helpful. BILL

Wonderful. Much appreciated! BILL

You're very welcome, Rick! Stay in touch!

You're welcome, Hugh!

You are WAY too kind. Glad you're finding this helpful. BILL

You're welcome!

I'm not sure what you mean. Do you not believe in asking high-value questions?

Thanks, Steven! Good to hear from you.

Travis - Sometimes your buyers may not know anyone to introduce you to at the moment of their purchase. Make sure you stay in touch with them in small ways over time so they remember your name and keep you in mind.

That’s very achievable, thank you.

Yes - it is! Great to hear from you.