Terrible video quality but I REALLY LOVE your tutorials! Very detailed and easy to follow. Please make more and use better recording app next time. :)
@fueliusАй бұрын
Hi @itsjmmariano! Thank you for your feedback ☺ Since this video, we have actually made leaps and bounds in our content quality. We may revisit this video further down the line, but for now, we believe it does the trick 🤘
@meganmcconnell99332 ай бұрын
Thank you so much for this!
@lobnakhan42332 ай бұрын
How can i change the Display Pic for this particular Whatsapp
@thefinancestack57482 ай бұрын
Echoing thanks for this vid... quick clarification - when you state "...it's important to note that you need a number that's not currently active in WhatsApp Business to start this process..." Does this mean I have recently added a mobile number to WhatsApp Business but there hasn't been any activity of sending or receiving messages in order to integrate into HS? Thanks in advance
@sjaakdendunnen58062 ай бұрын
Nice video Fuelius .. question. When you are working with a team of ( let's say ) 10 salesmen and you have 1 WhatsApp business account. How does each individual comunicate with their own contactpersons in HubSpot ? Do you need only ones a first conversation to log and from there work from HubSpot ?
@fuelius2 ай бұрын
Thank you for your feedback! The team have received this from HubSpot. It looks like you can! "With a single WhatsApp Business number connected multiple users can communicate via this channel/number. Users with access to the team inbox can then collaborate and respond to messages using the WhatsApp Business account within the conversations inbox."
@HubSpotHacks2 ай бұрын
Yes! We love using custom journey reports! Great overview
@justinhumphreys81493 ай бұрын
Very useful video and template, thanks!
@martinvidoevski81603 ай бұрын
Great video, thank you for sharing this! Is there a way to track and verify if the Husbpot plug-in for Wordpress has actually tied up the Hubspot Tracking code?
@HubSpotHacks5 ай бұрын
Nice overview! Cool template, too. Thanks for sharing! 🙂
@pepedlpollo5 ай бұрын
Hello, with this feature I can import or integrate my inventory of products of salesforce into HubSpot?
@saramc21215 ай бұрын
can you receive inbound calls to the hubspot mobile app? if so, how can you do that please?
@benny97945 ай бұрын
thanks!
@lindawang20916 ай бұрын
Hi Man, after HubSpot + WhatsApp integration, I found I can’t receive SMS from WhatsApp again when try to login to WhatsApp business mobile app, do you know how to solve this problem? Thanks.
@nathanielmudiare32366 ай бұрын
thank you so much for this training
@zaghir83516 ай бұрын
Can I hire you to help me set up my process?
@fuelius6 ай бұрын
Hi! Thanks for commenting. We recommend reaching out through our contact link and we can get you in talking with the right people in our team: www.fuelius.com/contact - Fuelius
@ChrisBecher6 ай бұрын
For me, Goals doesn't show up in the settings area. When i try to create a custom goal in the goals menu, it says "talk to sales". Did you have to go through that or is that new?
@alexsanislav7 ай бұрын
thank a lot, man!
@user-rn4lb9rz5t7 ай бұрын
Thank you buddy
@user-uv4pk4zh3z8 ай бұрын
Hey - there have been some updates to this so have you seen less functionality? I cant click the personalise message within the templates tool in Hubspot and also cant sync templates that have images.
@Ritik-sn4do8 ай бұрын
Hi, Can I connect multiple whatsapp numbers to hubspot? As I am owner of a office and I want to monitor all my employees activity on whatsapp business, like I want to audit are they responding timely to the customer, etc.
@nathaniel26038 ай бұрын
🙋 *Promosm*
@Anselm_09 ай бұрын
Do you have a guide or information on how create reports for outbound calls? Currently I have only the total number of calls from a template. I would like analyse the outcomes, success rate etc.
@climaxx8 ай бұрын
We had the same need, so we basically created an app that gets hubspot call data realtime and it classifies the calls based on outcome. Natively, you cannot filter for call outcomes, unless you have a professional license and a reporting addon and this was too costly in the long run, so we created an automation for that. If you want, you can drop me a line and I can briefly tell you how we did it or if you want us to do the same setup. The problem we had was with agents that said they called people, but outcomes were phone is busy, not responded and they didn't actually had conversations.
@user-df7dh9hm1q10 ай бұрын
Hey, great content, thanks! Quick one - is it possible to have group conversations using this integration?
@mikek699810 ай бұрын
Great! How do you implement SMS with hubspot/call forwarding either or both, thanks
@HubSpotHacks Жыл бұрын
Awesome demo! So many opportunities for automation and organization!
@Drew-fu8fc Жыл бұрын
I’m watching this as someone stuck using salesforce marketing cloud… I want these features! Hubspot is so much easier.
@user-ww5qc9dy3d Жыл бұрын
Even Hubspot didn't had such clear instructions. Great Job Fuelius. I really hope you add the part of adding the CNAME record in DNS records as well, cause I keep getting the error message saying there is a conflict.
@fuelius Жыл бұрын
This is the reason why we do what we do! 🥳 CNAME records and DNS records are something we can definitely look into in greater depth in another tutorial
@MarketingTools3Ай бұрын
Hosting with FREE Domain Name, FREE WordPress Platform: bluehost.sjv.io/DV9LEn
@user-sz7hq3vb4j Жыл бұрын
Thank you, can i connect it with a WhatsApp bot?
@fuelius Жыл бұрын
Hi and thank you for commenting. I have spoken to our tech team and it looks like you can't currently use AI or bots with the WhatsApp integration for HubSpot
@therakete9 күн бұрын
@@fuelius it should be possible to trigger via http requests the openai api to receive ai powered answers, shouldn't it?
@_INFINI_ Жыл бұрын
Ur screen is very tiny, makes it difficult to read
@fuelius Жыл бұрын
Hi! Thanks for the feedback. Since this video, we've made changes to our content so it's easier to view. This is on the list of videos to improve with our new setup 😁
@user-gu1qn9mk7h Жыл бұрын
im having this problem please tell me the solution on this "We found 1 error(s) in your DNS records. Copy the required data sets below and paste them into the appropriate record fields at your domain provider's site. Note that it take a little time for name servers to update. Once you verify, you'll see an estimate of your wait time"
@MarketingTools3Ай бұрын
Hosting with FREE Domain Name, FREE WordPress Platform: bluehost.sjv.io/DV9LEn
@ergun-karakus Жыл бұрын
Which version do I have? Is that possible with free version of hubspot?
@fuelius Жыл бұрын
Hi, you need Professional or Enterprise versions of Marketing Hub or Service Hub and a WhatsApp business account and phone number in order to use the integration
@Nipiniponipi Жыл бұрын
Thank you for the tutorial Much appreciated!
@amartilianom Жыл бұрын
Hey man, thanks for the information. So, I already have configured a phone number within a WhatsApp Business Account. Then, when I try to connect the channel to HubSpot it says it is not availble to use. If I understand you well, I cannot do any number configuration outside the HubSpot integration panel otherwise I'd receive the error?
@amartilianom Жыл бұрын
Or what do you mean with a number 'not currently active' in whatsapp business?
@moisacanton9 ай бұрын
I believe he meant that this number cannot be active in any other account... the only way it makes any sense!@@amartilianom
@daisybidault6384 Жыл бұрын
Hi! Thanks for the video. How did you edit the fields that need completing within the add-in to include your own customized categories?
@user-wf8rr8cn1c Жыл бұрын
Thank you for this! Is there a way to route calls to different reps?
@fuelius Жыл бұрын
Currently, this is not supported because each HubSpot assigned number is mapped to an individual in the portal by default. Depending on the number rang, will indicate who the call goes to We hope this information helps!
@emiliapopadyniec1973 Жыл бұрын
That is soo helpful, thank you so much!
@fuelius Жыл бұрын
You're very welcome! 😁 Plenty more of this type of content in the works at Fuelius so if you have any specific requests, be sure to get in touch and we'll try our best to cover it
@HubSpotHacks Жыл бұрын
Great video! So useful to track your outbound calls inside of HubSpot!
@fuelius Жыл бұрын
We are humbled! You guys rock 🤘 Thank you for the love ❤️
@user-xp4bc4bj4x Жыл бұрын
Do i need to open each contact and click on call to perform the calling, cant i select the contacts for cold calling and perform calling directly one after another. Is this possible?
@fuelius Жыл бұрын
Unfortunately, this is not currently supported but is a great suggestion with functionality running similar to Task Queues. I'd definitely recommend posting this on the HubSpot Ideas forum (community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas) so we can upvote!
@inspectormedia Жыл бұрын
great job on this
@fuelius Жыл бұрын
Thank you! We really appreciate this feedback. What did you like about the content? Is there anything you think we could do better? - Danny, Fuelius
@gagandeepsohanpal8567 Жыл бұрын
Many thanks for this video! It worked really well for me and helped me solve a long hanging problem :)
@fuelius Жыл бұрын
Thank you, Gagandeep! This is great feedback. What was the long-hanging problem and how did we solve it for you? - Danny, Fuelius
@carolineasiala5016 Жыл бұрын
thanks for a great video! Any thoughts on EZTexting?
@fuelius Жыл бұрын
EZTexting is a great integration for MMS and mass SMS promotion. If you're looking for both mass SMS and 1:1-based promotion, Sakari may be a better alternative due to enhanced support for both mass SMS and 1:1-based messaging with its directly integrated experience in the HubSpot UI
@dmadking3817 Жыл бұрын
You need to be subscribed to sales CRM to use this?
@fuelius Жыл бұрын
Hi! So you can use the calling feature in the Starter, Professional and Enterprise versions of the sales hub You can also use this feature in HubSpot Service Hub Starter, Professional, Enterprise Hopefully, this clears this question up for you 😁 - Danny, Fuelius
@Divapeez Жыл бұрын
Thanks for your effort but Your videos will be more helpful if you slow down with your explanations, so people can follow up.
@fuelius Жыл бұрын
Hi, and thank you for your feedback! ☺ KZbin includes some handy tools in the video player where you can slow down the video playback speed. You can find this by clicking the cog icon > playback speed. You can then slow down the video based on your preference. We have also included chapters in the video so you can go back to any point in the video at anytime. We hope this helps! - Fuelius
@Divapeez Жыл бұрын
@@fuelius Thank you so much I appreciate your support.
@DanielMoraleda Жыл бұрын
Love it! Very useful demo. Is there any IVR functionality too? That would be fantastic!
@fuelius Жыл бұрын
Hi Daniel Currently, HubSpot does not offer IVR support, however, Aircall can. Aircall is a direct integration for HubSpot so it is worth looking into. Hope that helps!
@PB-vm4bq Жыл бұрын
Hello , so no code is required for the integration?
@fuelius Жыл бұрын
That's correct! The integration handles the majority of the heavy lifting, it just requires the setup featured in this video. If you need any additional help with the setup, reach out to our tech team and they can help guide you through this and more! 💬 Contact us: fuelius.com/contact
@TopTechInnovations Жыл бұрын
Had a question , is it possible to move over actual emails, emails that have beeen bcced to hubspost ( not email addresses) from Hubspot records over to salesforce, I have been told this isn't possible, thanks!
@fuelius Жыл бұрын
Hi guys. We've spoken to our tech team about this and it looks like it isn't currently possible in HubSpot. It's just the details on the activity but not a copy of the actual email sent/received. Details on: Sync activities and tasks between HubSpot and Salesforce can be on the article. Hopefully this helps! If you have any further questions, be sure to contact us and we'll be happy to help 💬 Contact us: fuelius.com/contact
@user-ne4hr3fs5i Жыл бұрын
what if a contact who calls is not in my CRM? Will contact be created automatically or not?
@fuelius Жыл бұрын
The contact wouldn't be created automatically from an inbound call. You would simply need to associate the call activity to an existing CRM contact, or create the contact within the CRM and then associate the call activity with the contact. This will then log the call details and recording to the contact record. Hopefully this helps! 😊
@socialmediaturn-keybusines5835 Жыл бұрын
Thank you!!! That was Awesome! How do we set up the voicemail for the HS number?
@fuelius Жыл бұрын
Hi guys! Sorry for the delay Hopefully this helps community.hubspot.com/t5/HubSpot-Ideas/Manage-voicemails-in-HubSpot/idi-p/625735