you can use the USB C 1 from the rodecaster Duo and plug it into the ultra

Hi @georod8890 😊 I suggest you join our Facebook community, YoloLiv User Group, to learn more about our products. There are many YoloLiv members who own Instream, and you might be able to get more valuable information there. Have a nice day.

Hi @georod8890 😊 This is YoloBox Instream, an all-in-one streaming device that combines video switching, live streaming, and monitoring features, specifically designed for vertical live streaming on social media platforms. It supports multiple video inputs, making it easy to switch between different cameras, and comes with a built-in touchscreen for intuitive operation. Instream also supports connections via 4G, WiFi, and Ethernet. (I understand that this description might come across as promotional...) I suggest you join our Facebook community, “YoloLiv User Group”, to learn more about our products. There are many YoloLiv members who own Instream, and you might be able to get more valuable information there. Hope this helps!

Hi @user-3001 😊 I have discussed your issue with my colleague, and she will contact you shortly. If you have any further questions, feel free to reach out to me here at any time.

안녕하세요, YoloLiv Korea 지역 매니저 Veezy입니다. YL 제품을 현지에서 구매하고 싶으신가요? 아니면 이미 소유하고 있나요?

@@ermilabakshin5372 프로와 울트라를 함께 가지고 있습니다

Hi @DreamMediaBH 😊 Please contact us at [email protected] for technical support, and we will assist you in optimizing your device settings. I have already informed my colleagues about your situation. To improve efficiency, please include the following details in your email: your device's Serial Number (you can find this number under Settings -- About Device -- Serial Number), the updated version, the problematic HDMI input, and camera information. This will help us assist you more quickly. Additionally, we will have a 7-day holiday starting the day after tomorrow. During this time, we will still provide support, but the response time may be slower than usual. Thank you for supporting YoloBox!

Hi @Calvarydima 😊 Please contact us at [email protected], and we will assist you in optimizing your device settings. You can also message Josh and Hazel on FB for quicker help (our email responses may be slower than before, as the colleague responsible for replies is new to this area and is gradually familiarizing themselves). Hope this helps!

Hi @HORISBOX 😊 We previously researched how to implement the feature you need, but our findings indicate that this functionality heavily relies on the architecture of the live streaming platform. The architecture of Ultra cannot integrate with that of the platform, so we regret to inform you that we are unable to fulfill this request. Perhaps you could explore alternative solutions. Many users have similar needs, so you might consider asking in the FB Group for their suggestions. And if I come across a viable solution, I will be sure to tag you here right away. Hope this helps!

Yes, it can.

Hi @hellyeahsup 😊 No. This is robot Frank haha. The latest VFA Tutorial video features a real-life version of Frank. we tried to use AI portraits because we had a lot of feedback from our users about the lack of clarity of expression. Frank is improving himself, and we are now slowly adjusting the ratio of AI portraits to real-life appearances in the video as much as we can.

Hi @Jhonsyfit 😊 Any number will work, as long as the port input on both OBS and YoloBox is set to the same number.

Hi @odarrien 😊 I just tried it, and it works.

Hi @hitme92024 😊 I apologize for the wrong explanation. Currently, YoloCast's Media Center feature allows up to 5GB of media uploads for free. That was my mistake; thank you for your help in pointing it out!

Hi @Izuzetno 😊 Please contact us at [email protected] for further technical support. I have already forwarded your issue to our team responsible for the email inquiries. To improve efficiency, please include the following details in your email: your device's Serial Number (how to find this number: Settings -- About Device -- Serial Number), the updated version (v2.6.0), the problematic video overlays, camera information, and connection type (HDMI/NDI/...). This will help us assist you more quickly. Thank you for supporting YoloBox!

Each camera has to have its own microphone for it to work. If you use a mixer, the Yolobox Ultra cannot separate the channels.

Hi @fa4m_net 😊 We apologize that VFA cannot be used if only one audio source is input into the YoloBox Ultra. Your feedback is very important to us, and we will continue to put more effort into improving the audio features. Thank you for your understanding and support of YoloBox.

Got it. Thank you!

I was wondering the same thing

Hi @AdrianoMaxPhotography 😊 I apologize for the limited information you provided, which makes it difficult for me to fully understand your situation. Please check your recording settings; the Ultra's 4K recording settings are found in the recording console, not in the quality selection on the upper left corner of the screen (where the 4K refers to live streaming). Additionally, you can set the FPS to 30fps, as 4K 30fps is the highest quality setting. Also, if you are using ISO recording, you'll need to set parameters for each recorded video source. Due to CPU limitations, 4K 30fps cannot cover the individual recording of all video sources, so you could choose different resolution and frame rate combinations for ISO recording. Furthermore, please check your camera's quality settings. If the video quality is still not satisfactory after checking all these, please contact us at [email protected] for further technical support. To improve efficiency, please include the following details in your email: your device's Serial Number (how to find this number: Settings -- About Device -- Serial Number), the updated version, camera information, and connection type (HDMI/NDI/...); this will help us assist you more quickly. Thank you for supporting YoloBox!

Hi @harcharansingh3151 Please contact us at [email protected], and we will assist you in optimizing your device settings. To improve efficiency, please include the following details in your email: your device's Serial Number (you can find this number under Settings -- About Device -- Serial Number), the updated version, camera information, and connection type (HDMI/NDI/etc.). You can also message Josh and Hazel on FB for quicker help (our email responses may be slower than before, as the colleague responsible for replies is new to this area and is gradually familiarizing themselves).

Hi @guillermotapia4801😊 Could you please provide me with more information about your audio mixer? All audio mixers work with the Pro. You just need to connect the audio mixer’s output to the Pro's Line In interface (it can also be other types of interfaces, depending on your audio mixer). Here is a tutorial video on using an audio mixer with the Pro, although the KZbinr only used one specific audio mixer: kzbin.info/www/bejne/n3iZpaKEfN6NmNksi=X1DAxnfmZbL3SN_M. Hope this helps!