CloudRadial

Пікірлер

@BruceSeal 2 ай бұрын

Nice presentation! In the MSP world, partnering with the right vendors is essential. For VoIP solutions, I recommend Thirdlane Multi Tenant PBX

@naughtynat82 2 ай бұрын

Is this required? I am not sure.

@Alcedess 3 ай бұрын

Is it possible to restrict character input? For example, can I prevent an apostrophe from being used as part of a username on a user onboarding form?

@CloudRadial 3 ай бұрын

Unfortunately, there is no way to restrict character input.

@1984-q4s 4 ай бұрын

We need API connectivity into an ERP ticketing system and not a PSA. Would like to use chat. But you have rightly pointed out that the ROI really needs to be driven by the time savings and automations that come from the ticketing integration.

@1984-q4s 4 ай бұрын

One of the things I wanted to find out is if the authentication could be used to segment between the data set that was used. For example, I would not want sales contacts to be able to interact with our private knowledgebase. If they are not an authenticated user who would already have access to the KB, then our KB content should not be accessed for interactions with an unauthenticated sales lead.

@sukoonloading 5 ай бұрын

Beautiful and insightful session. Thank you!

@digitaldynamics6540 5 ай бұрын

hahaha pretty funny gags... perhaps they didn't quite land as well as they could have....

@digitaldynamics6540 5 ай бұрын

The early 2000s gag was on point...

@JasonATSeaToSky 6 ай бұрын

Glad to see that the planner has been updated for multi-year :)

@erickgrau6788 8 ай бұрын

Very informative - these new features can be very useful

@CloudRadial 8 ай бұрын

Glad it was helpful!

@williamgillett1756 8 ай бұрын

Great Webinar and very relevant use-cases - I can see lots of utility for this for MSPs. Question regarding the workflow logic you are planning to support. I see you kicking off the Datto RMM Quickjobs in these workflows and reporting on the initiation of these jobs, but what if the job fails? Can this outcome be tracked and integrated into the workflow/automation logic?

@CloudRadial 8 ай бұрын

Yes, it will be tracked. We ping Datto every 15 seconds for confirmation of job completion (or failure). Those job completions are reported in our audit log which track the failure and relay the message to the Partner-level admin within CloudRadial under Partner > Account > Advisories (tab). We don't have branching to determine what should happen if the job fails, so currently, the Partner would need to fix the error and have the user try again.

@WME460 Жыл бұрын

Great presentation

@ohadkaufman1049 Жыл бұрын

Hi - great video. Thank you very much. In my view we need to distinguish between product and services. In other words if the MSP provide services only without the product how do we tell this story successfully.

@angelabirchfield7094 Жыл бұрын

Excellent!

@wjptechnologyconsultants7230 Жыл бұрын

Amazing 😂

@jordo81234 Жыл бұрын

some great tips thanks!

@Paul-qo6wu Жыл бұрын

😎 "promo sm"

@BrianJWeiss Жыл бұрын

API's have become the solution for tech debt related to lack of roadmap development. Please focus on having a robust API moving forward!

@cd092121 Жыл бұрын

Thank you! 👍

@Dirteejack Жыл бұрын

Good info, thanks!!!

@ericapatterson5788 2 жыл бұрын

Great , great video. Thank you

@AnHebrewChild 2 жыл бұрын

This was phenomenal.

@insidetheportal1177 2 жыл бұрын

Thank you for making this video. Just landed a client to use Portal.

@insidetheportal1177 2 жыл бұрын

Thank you. Great video

@quoter 2 жыл бұрын

Very informative, thanks all 💙

@insidetheportal1177 2 жыл бұрын

thank you for the video. great stuff

@0315n 2 жыл бұрын

Great video. Very informative. Thank you!

@CaryWagner 3 жыл бұрын

We've been using this since it was released and love the integration. With what CloudRadial and Augmentt do alone, I can't wait to see added integration between these two great tools!

@drlogicvideos 3 жыл бұрын

Thanks for starting these Office Hours Sessions. Very informative.

@TheNinjasm0ke 3 жыл бұрын

Is there a way to Import specific user licenses(E5, F3, Business premium) from M365 through CR to Syncro?

@jeff-farris 3 жыл бұрын

We sync 365 users over to Syncro but we don't pull the licenses over. All we can point out is if the user came from Office 365.

@zog382 3 жыл бұрын

I wish our Syncro was this fast.

@lance9749 3 жыл бұрын

So they do RMM and PSA and BDR. Is that a bit much for one platform?

@kmortensen 3 жыл бұрын

Haven't tested the BDR yet but the RMM and PSA is fantastic.

@lance9749 3 жыл бұрын

@@kmortensen I suppose if you are a new MSP it’s worth a look but honestly when you look at the competition that has been battle tested and integrates with everything plus the fact that you would have to retrain your staff a new PSA and RMM is a tough sell.

@zog382 3 жыл бұрын

Syncro rmm and psa has been fantastic for us, the backup though is not even in a beta stage in my opinion. I would not trust our clients data with it.

@kmortensen 3 жыл бұрын

@@lance9749 should you be on spiceworks?

@lance9749 3 жыл бұрын

@@kmortensen I'm Solarwinds Orion... april fools

@jeff-farris 3 жыл бұрын

It shows in the web app or you can use the desktop app (tray icon) to delivery.

@lukemurraynz 3 жыл бұрын

Does this push to the users desktops directly, or does it need Cloudradial to be opened?

@robertneal3670 4 жыл бұрын

Great stuff guys! Well done.

@bigh1708 4 жыл бұрын

The thing I don't like about the planner, is it's not QBR or anything like vcio/strategy. It's a nice to have tool, but something like Strategy Overview needs to be implemented.

@jeff-farris 4 жыл бұрын

Be sure to watch your inbox, great things coming...