You can send us the case to look at. If the case was purchased three years ago then it definitely has a removable interior unless you somehow got a case that they had in stock for 6-7 years. We started doing removable interiors in 2017 for the Rugged models. You can also send me images or a video and I can help you. You should never need to pull as hard as you say you did. I don't know why you would have pulled that hard once you saw that it wasn't coming out. I have many videos showing how easy it is to remove the interior and I personally would have looked it up or called for help before pulling so much that I damaged the interior. So if you want me to help you please get in touch and we can see what can be done.

I would like to see what you watched. The only reason to use sidespin is to affect the path of the cue ball or throw it into the correct line.

I understand that. But was very interesting seeing with more control with using center high or center low gave interesting results

Yes we helped her get into a JB Case and bought the one you saw us tear up.

I really don't do tutorial videos on how to make cases. Are you asking for that or a video on how to design a case using our designer tool?

We make pockets as long as you need them to be. But if you want to keep it in the body of the case you simply need a spacer. We sell them for $10. They require no tools to insert or remove.

Lol, first if JB Cases are outdated then I guess the thousands of customers getting new ones each year don't agree with you. Secondly, why do you think that top pros use what they use? They get paid to use that equipment. No top pro is going to tell the public that their cues were damaged by a case brand that is paying them. I don't pay any pros for their endorsement. Any pros who use our cases either bought them or I decided to give them one because I like them as a fan. That's why I don't publish a list of "sponsored" players because I don't consider just giving them a case to be a sponsorship. Lastly, if you think that paper thin dividers are better than padded compartments for protecting cues then I have to say that there are no engineers anywhere who agree with you. Whether or not any individual reports damage to their cues due to the cue parts banging against each other is not relevant to the fact that it is clear that having a cushion between sensitive parts is how all-high end gear in every profession and hobby is transported. It's simple physics to understand that force is dissipated with a cushion. Not really sure why you felt the need to criticize me but my foundational principles about cue protection have been the same since 1991 and I have been dissecting and inspecting cases in public for that entire time. If you care to come to my shop and run the cases through some tests with your cues and my cues then we can see how much actual trust you put in the paper-thin cavities versus the padded ones.

Also, if a pro's cue does get damaged they simply get a new cue from the sponsor for the ones that are sponsored by production makers. Didn't know if you knew that. If your cue gets broken or damaged then you are paying to repair or replace it.

Shan’t Pool Vue Case you can have built your way, only person on planet who is doing Custom Cases is JBCases. Buy anything else is stupid.😥