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Пікірлер
@eihamismaiel4336 Күн бұрын
Super,ich bin selber Installateur auf's Video lang gewartet 🎉danke
@Dezowave Күн бұрын
Where can I find the ip adress of the wifi dongle? I have the 3.0, but 5.8.8.8 does not work.
@SolaxPowerGlobal Күн бұрын
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@gino2465 3 күн бұрын
Buddy I have a mini 1 no battery but since my app updated it does not show me what goes back to grid. Help
@jasonbillington3923 3 күн бұрын
Hi @gino2465. Please uninstall the app and reinstall the app. If this doesn’t work please contact our Technical support. Thank you.
@gino2465 3 күн бұрын
@@jasonbillington3923 cheers
@Typhon219 4 күн бұрын
How do we force timed charge / discharge again? I’m loosing money as your app’s not been doing it for weeks!
@SolaxPowerGlobal 4 күн бұрын
Hello, we sincerely apologize for any inconvenience that has caused. If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@danmurphy7338 4 сағат бұрын
You should never force discharge a battery anyways
@talhahussain8012 4 күн бұрын
How tj connect with hotspot
@SolaxPowerGlobal 4 күн бұрын
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@therileysat2 6 күн бұрын
What is the advantage of a meter over just a CT clamp?
@SolaxPowerGlobal 4 күн бұрын
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@benjaminrobson2359 8 күн бұрын
anyone got issues with the bms plugs ? they just feel like they don’t click in properly
@SolaxPowerGlobal 8 күн бұрын
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@user-tl5ku1pw7c 9 күн бұрын
It'll be helpful if i get a tutorial video or something like that because all of them were used to the old version .
@SolaxPowerGlobal 9 күн бұрын
We are pleased to inform you that, based on feedback like yours, we are planning to release tutorial videos in the near future. These videos will aim to provide clearer instructions and help users get the most out of SolaXCloud
@user-tl5ku1pw7c 7 күн бұрын
@@SolaxPowerGlobal thank you so much it'll be helpful.
@user-tl5ku1pw7c 9 күн бұрын
Im from Sri Lanka and i work for a leading solar company so can i have a explanation video like how to use the app because there are so many customers many of them were older people like in late 50's
@tomassinger7096 10 күн бұрын
How i can download old version (downgrade) ? This is terrible. And new wersion web is catastrofic
@SolaxPowerGlobal 10 күн бұрын
Thank you for your continued support and valuable feedback regarding our products. We genuinely appreciate your input as it helps us to continually improve and better serve you. We wanted to inform you that once our Cloud V6 is updated, it will not be possible to revert to the previous version. We understand that this may be a concern, and we sincerely apologize for any inconvenience this may cause. Please rest assured that our team is working diligently to ensure that the new version is as seamless and beneficial as possible. We are committed to enhancing our features and providing you with the best possible experience.
@FriedrichRiess 10 күн бұрын
Seit ich einen Speicher habe kann ich die Settings nicht mehr bedienen! Was mache ich falsch! Ohne Speicher hat es funktioniert!
@SolaxPowerGlobal 10 күн бұрын
Hallo, wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Würden Sie bitte eine E-Mail an unser After-Sales-Team über [email protected] senden und Ihr Land und Ihr Problem angeben? Das technische Team wird Ihnen weiterhelfen. Danke!
@FriedrichRiess 9 күн бұрын
Danke es wurden Updates hereingestellt und jetzt klappt es wieder!
@KishanPatel-zs8mh 11 күн бұрын
I cant find location in basic information section…very bad
@SolaxPowerGlobal 10 күн бұрын
There are some interface changes that may result in difficulty finding certain features or content. We understand that this might be a bit challenging initially, and we sincerely apologize for any inconvenience this may cause. Should you encounter any issues or have any questions regarding the new interface, our dedicated after-sales support team is here to assist you. You can also reach us at [email protected], where engineers are available 24/7 to help. They can provide guidance and support to help you navigate the new layout and find the information you need.ind your country's hotline or email here: www.solaxpower.com/contact/.
@Viktor_Lucky_01 12 күн бұрын
Hi, can you tell me where to find information on how to connect the generator to such an inverter?
@SolaxPowerGlobal 11 күн бұрын
Hi, if you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
12 күн бұрын
Please bring back landscape mode for the iPad.
@SolaxPowerGlobal 11 күн бұрын
We appreciate your interest in our products and value your feedback. We regret to inform you that our product is currently not compatible with iPad. Please know that our team is aware of this limitation and is actively working towards finding a solution. In the meantime, if you encounter any issues or require further assistance, our dedicated after-sales support team is here to help. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@drsolar 12 күн бұрын
Waiting
@alekseycoder5572 13 күн бұрын
оставьте свои номера телефонов тоже 😊
@SolaxPowerGlobal 10 күн бұрын
Добро пожаловать на наш сайт, чтобы найти местного дистрибьютора: www.solaxpower.com/where-to-buy/
@alekseycoder5572 13 күн бұрын
Number!
@pakmedico20 13 күн бұрын
Waiting for Android
@patelelitonis 14 күн бұрын
Not working mobile contted in india
@SolaxPowerGlobal 11 күн бұрын
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@energyshiftsolarservices 14 күн бұрын
Nice
@rawajfabricsfaisalabadwhol6347 15 күн бұрын
I want buy 400 ah bettery
@SolaxPowerGlobal 15 күн бұрын
Welcome to visit our website to find the local distributor: www.solaxpower.com/where-to-buy/
@leehoughton2593 17 күн бұрын
Solax internet doesn't stay connected. It keeps dropping off in under a minute. The only mobile app i can find needs the site added
@SolaxPowerGlobal 16 күн бұрын
Hello, we take your feedback very seriously. Would you please send an email to our after-sales team via [email protected] adding your inverter's SN or the register number with pocket wifi, also if possible, attach with the problem's picture or video. Thanks!
@leehoughton2593 16 күн бұрын
@@SolaxPowerGlobal hi. I've got it hooked up now. But the battery isn't charging. Excess is going back to the grid
@leehoughton2593 16 күн бұрын
SN is. F706D0CC
@kacurmartin203 22 күн бұрын
On official website nothing about V2H, so have it or not?
@SolaxPowerGlobal 19 күн бұрын
We understand how important the V2H (Vehicle-to-Home) feature is for our valued customers and deeply regret that it is not yet available. Please rest assured that we are prioritizing this feature and will update you as soon as we have more information. Your patience and understanding during this time are greatly appreciated.
@mohammadsalman3257 27 күн бұрын
My app is stuck at first step and it then eventually fails the connection. Any solution plz?
@SolaxPowerGlobal 25 күн бұрын
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@asadiqbalengineeringservic7680 29 күн бұрын
Great job my dear I am Asad iqbal solar installer in Pakistan
@SamYan--7 25 күн бұрын
cool
@MohsenTabrizi Ай бұрын
Good one Emma, you are the best SOLAX instructor ever 😊
@aba-nascu Ай бұрын
Nice, thanks!
@jeansilva5379 Ай бұрын
sa me parait un bon systeme bien que mon instalateur est avare de rensegnements
@futureenergynewzealand9603 Ай бұрын
Fantastic product!!
@bonford Ай бұрын
Hello. Nice new product! Where I can find infos about the V2H (Vehihle to Home) functionality?
@SolaxPowerGlobal Ай бұрын
Feel free to visit official website to discover more: www.solaxpower.com/products/solax-hyper-ev-charger/
@SajjadAliMujtaba Ай бұрын
How to find registration number
@SolaxPowerGlobal Ай бұрын
It is under the QR code, no need to scan, it is the easiest way, also can check from inverter LCD, main menu-About-Registration number, also can get it from solax app, login then click site
@sohailrehman356 Ай бұрын
Hello
@vallierericardp3194 Ай бұрын
good job may i have this manual of the autotransformer in the pdf please
@octaviodemacau Ай бұрын
hello, I need help, I have a Solax X1-boost/Air/Mini, which indicates the fault problem of another device, Power 0W, Meter Fault 5:00Y000D00H.
@SolaxPowerGlobal Ай бұрын
Hello, we take your feedback very seriously. Would you please send an email to our after-sales team via [email protected] adding your inverter's SN or the register number with pocket wifi, also if possible, attach with the problem's picture or video. Thanks!
@YounasKhan-xm6cr Ай бұрын
Thanks for the video
@3DEmpire Ай бұрын
My solax is showing erroe Startup_condition_failed.....how to solve it It is 6kw hybrid solax inverter Plese guide me
@SolaxPowerGlobal Ай бұрын
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@klausdeimel221 Ай бұрын
Meine Lambda WP kann zur PV Überschuss Steuerung einen potentialfreinen 24V Kontakt (2adrig) zur Verfügung stellen. Wie verdrahte ich den zum 5 poligen Anschluss der G2 Adapter Box?
@SolaxPowerGlobal Ай бұрын
Bitte folgen Sie diesem Link: kb.solaxpower.com/solution/detail/2c9fa4148ceddee5018e736972461fe1
@klausdeimel221 Ай бұрын
Leider beantwortet dies meine Frage nicht. Frage: Wie verbinde ich einen zweiadrigen potentialfreien Eingang (24V) an der Wärmepumpe mit dem 5 Pin Anschluss der Adapterbox G2?
@SolaxPowerGlobal Ай бұрын
Hallo, würden Sie bitte eine E-Mail an unser After-Sales-Team über [email protected] senden und dabei die Seriennummer Ihres Wechselrichters oder die Registrierungsnummer mit Pocket-WLAN angeben. Wenn möglich, hängen Sie auch ein Bild oder Video des Problems an. Danke!
@atharrajpoot2952 Ай бұрын
what about parallel mode ?
@KaluwalMittha 2 ай бұрын
Hi Solax team my solax X1-HYB-6-LV Inverter Use electricity on real time sharing even my output load is zero in day time the inverter continually use 0.5A to 1.5A plz Solve this problem and upgrade the solax inverter software to fix this problem Issue No 2 When I on or off the electricity breaker inverter shutdown in day time even my out put load is zero
@SolaxPowerGlobal 2 ай бұрын
Hi, plz feel free to contact our after-sales team. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@KaluwalMittha 2 ай бұрын
My inverter is solax 6 kw hybrid and when meter breaker off inverter off and then restart plz tell me how to fix
@SolaxPowerGlobal 2 ай бұрын
Hi, if you face any issues, just contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at [email protected], where engineers are available 24/7 to help.
@sohailahmad8036 2 ай бұрын
As per described diagram, some of load is running through grid wire and rest of from eps, i have a question that in this scenario when grid is off but our pv producing full power then the load attached with grid wire will run or not by pv support ????
@SolaxPowerGlobal Ай бұрын
Please be advised the load connected to grid will not run during off grid, only eps load will run during off grid period
@mattbrown4833 2 ай бұрын
If you're using a wired dongle connected to a range booster (will usually be setup as yourwifiname_ext) you'll need to reconnect via that device rather than this method. I fixed mine after a power cut by connecting to the ext network, loading up the app for the device (in my case TP Link Tether app) and re-setting up the wifi connection to my main wifi.
@atharrajpoot2952 2 ай бұрын
I am waiting for x1 lite lv in pakistan
@SolaxPowerGlobal 2 ай бұрын
This product is expected to be available in Pakistan around July.
@atharrajpoot2952 Ай бұрын
@@SolaxPowerGlobal can i parallel it with existing x1 hyb lv? i want to setup 18kwh setup at hiome
@hammadkhawaja2967 21 күн бұрын
@@SolaxPowerGlobalwhen is it going to be available in Pakistan? You said July but still no news of its availability here.
@YounasKhan-xm6cr 2 ай бұрын
❤❤❤
@alessiotumminello5302 2 ай бұрын
Can I use Ethernet rj45 cat6 using only cable 4 and 5 to connect ev charger to Solax inverter com port ?
@SolaxPowerGlobal 2 ай бұрын
Hi, would you please send an email to our after-sales team via [email protected] adding your inverter's SN or the register number with pocket wifi, also if possible, attach with the problem's picture or video. Thanks!
@patelelitonis 2 ай бұрын
Not working produt mobile conted, only for controller red 🔴 led
@SolaxPowerGlobal 2 ай бұрын
Hello, we sincerely apologize for any inconvenience that has caused. Would you please send an email to our after-sales team via [email protected] adding your country and problem? The technical team will help you out. Thanks!
@AhsanAli-th3bb 2 ай бұрын
AC charger?
@PSNCinqecento 2 ай бұрын
The big question is can you adjust the output power on these inverters? I own 3 X1-Mini and i have to downgrade the firmware to be able to change the power output from 0 to 100%. And i still must use the cloud service. I want to change all settings local over my own network.
@SolaxPowerGlobal 2 ай бұрын
Hi, you can also adjust this setting via solax app, can not adjust the setting via your network directly
@PSNCinqecento 2 ай бұрын
@@SolaxPowerGlobal You have changed the Firmware of the Wifi-Pocket V1/V2, so customers can´t change the output power settings via the Solax app. I have to to flash the firmware back to version 2.30.20 to make it work again. Try it out for yourself, you have a bug in your newer firmwares of the Wifi-Pocket V1/V2.
@SolaxPowerGlobal 2 ай бұрын
kindly ask provide us your customer dongle number, let us see if we can enter into customer setting remotely, if possible, kindly provide us a short video showing how you did it. You can reach us at [email protected] adding your country and problem. Thanks!
@fakharzamanfakharzaman167 2 ай бұрын
Kia ya grad or battery k bager chalta he? Agar chalta he to sham ko off karengy or subha on karengy?
@SolaxPowerGlobal 2 ай бұрын
हाँ, आप हाइब्रिड इन्वर्टर का उपयोग ऑन ग्रिड इन्वर्टर के रूप में कर सकते हैं, रात के दौरान यह बंद नहीं होगा, लेकिन यह बिजली उत्पन्न नहीं करेगा, क्योंकि रात के दौरान कोई पीवी नहीं है
@stefanblankenburg9430 2 ай бұрын
Ich nutze die Adapter Box G2 mit den Potentialfreien Kontakten um damit 3 separate Relais anzusteuern. In den "Step settings" benötige ich nur "Step 1(33%), 3(66%) und 7(100%)". Ich habe aber keine Möglichkeit gefunden nur diese 3 Schritte zu verwenden. Die Box Schaltet bei jeder von mir gewählten Einstellung immer alle 7 Schritte nacheinander durch. Ist das anders nicht möglich?
@SolaxPowerGlobal 2 ай бұрын
Es tut mir leid, daß unsere aktuelle antter box g2 nicht in der Lage ist, allein Step1, Step3 und Step7 zu bedienen. Aber sie könnten jemanden als 33 prozent wahrnehmen, der wesentlich cooler ist, als stephen's mit 66 prozent und step3 mit 100 prozent. Und wenn ihr aber jemanden in der leitung habt, wird er euch wesentlich cooler sein, als ich euch dachte. Wenn sie noch weitere fragen haben, können sie unseren techniker erreichen mit der e-mail：[email protected]