Hi, it's been about 5 years since we owned this model, so my memory is a little vague. I recall the bike rack being a 'Fiamma - CarryBike', because we did order some new trays at some point to be able to carry extra bikes, but I can't remember a specific model number. Sorry! If you give Don Amotts a call (based in Hilton near Derby 01283 732193) they're usually really helpful. Also of course you could contact Autosleeper themselves, who also have been very helpful to us several times. They're in Worcestershire, we actually drove there once to collect a replacement window. Their workshop is so impressive, and the sales counter staff extremely knowledgeable. auto-sleepers.com/ Good luck 🙂 Best regards, Jane at DMH

How much fluid do they hold I mean as I want to purchase the right size ones

@@jamesbaldwin7018 Hello again. The housing is for a 'travel size' bottle of toilet blue, which contains 400ml. At the recommended 25ml per cassette recharge, this would provide 16 changes, so an average of 32 days use. There is also space for a 400ml bottle of toilet pink, which isn't used in the cassette, instead it is added to the water flush tank - we do not use toilet pink though, because it can clog internal pipes which are difficult to reach. Instead one can drop the occasional sterilising Milton tablet into the water flush tank. This of course means that you can store two bottles of toilet blue underneath the cassette, meaning you could travel for at least 64 days without needing to buy or store more blue. Hope that helps 🙂 Best wishes, Jane at DMH

@@dmhmotorhomehire7110 yes this all helps really appreciate it thanks

Thank you Arthur, it's good to know they're still useful for people. We are still in the motorhome hire game, for now at least, so if there is anything not covered inour videos you want help with don't hesitate to ask. Freephone 0800 6444 199. Cheers, Peter and Jane

Hi Chris, I was just looking through our videos because I'm sure it's on one of them, but can't seem to find it. There is usually a tap for emptying the grey water on the off side of the vehicle, just in front of the rear wheel. Take care though not to confuse it with a similar tap you might see that is for draining down the fresh water tank when winterising. Tip: because grey water is free of chemicals and not actually dirty we tend to leave the tap open all the time, unless on site on a hard standing when they usually don't allow it. The reason being when it is closed for long periods of time, stagnant water smells sometimes find their way into the motorhome. Hope that helps, regards, Jane at DMH

Hola, gracias por tu observación. La cama está bien para la mayoría de la gente, sólo que el hombre muy guapo que la muestra mide 190 centímetros de alto. ;-)

Hi, glad it helped. Best wishes DMH

You're welcome Martin, always happy to help. Happy motorhoming and best wishes from Jane at Derbyshire Motorhome Hire.

Hi David. This would usually indicate that there is an iterruption to the gas supply. The gas may have run out and you didn't realise (we've all done it), it may be switched off at the bottle, it may be switched off at the main inlet tap, or the fridge could have it's own isolator tap, they are sometimes quite concealed. There could be a kink in the pipe that leads to the bottle or the connection to the bottle might not be tight enough. A good way to identify this is to pour some diluted washing up liquid around the seal, if you see tiny bubbles, there is a leak. If all of those things check out ok, you would be safest to contact an expert. Best wishes, Jane at DMH

@@dmhmotorhomehire7110 thanks, think I need someone to look into it..the gas is on as the cooker burners were on. Possibly fridge has own isolator tap, previous owner only used on electric 12v / 240v hookup.

@@davidkobayashi9344 One of ours had its own isolator tap, it was concealed underneath the fridge you could only see it if you removed the piece of wood that covers the ventilation gap. Worth one last look before you pay someone.

Hi, best to make double sure the 12v is switched on / or you're hooked up. If so, then it could be an internal fuse. Hope that helps :)

Would u have idea where it would be?

@@nataliewhelan5891 I don't recall sorry I haven't owned that sort for some time. A quick Google might help. 🙂

Glad you liked our video, thanks for letting us know. Regards Jane at DMH :)

Hi, we haven't owned this one for a few years but to my recollection it's a temperature control and the higher the number the colder the inside of the fridge. Setting at 4 is usually satisfactory to keep food and beer chilled.

Hi Betty, if you mean it's not working on battery whilst the engine is on / you're driving, that is usually down to a fuse. But if you mean you're trying to operate it on battery while parked with the engine off, it won't work then, it's designed not to or it would drain your vehicle battery in no time. Battery mode is purely to safely keep your food chilled whilst in transit. Hope that helps! 😃

Hi, we don't own this model any more but from memory I would estimate it to be 5' x 6'. Also to note it is designed for children or small adults, not because of size but more to do with weight. If a small adult is planning on sleeping up there they need to be aware that the distance from the bed to the roof is about 3 feet max, ie you cannot sit up in bed. Hope that helps! 🙂

You'll probably find one quite easily in a couple of years. We anticipate the market being flooded by then, because a lot of people who purchased them because of Covid will realise they're sitting on the drive and not being used will want to sell. Happy travelling! :)

@@dmhmotorhomehire7110 🤞😊🖐

Hi, after removing to change the battery they are very tricky to put back together. The botton will return to its correct place with a lot of perseverence and a little luck, when we do ours we have to keep trying and eventually it just pops into place. Good luck.

It would be ok for half an hour or so, as long as you don't open the fridge door, but no longer and not if you're storing meat etc.

It usually lights up yellow, when driving. If it does not, it doesn't necessarily mean the fridge isn't cooking on 12v, it could just be that the bulb in the switch has gone. Best way to check is to go for a drive for half an hour or more then feel inside the ice box.

Hi, sorry for the late reply we have just returned from holidays. Dimensions are as follows: Height 11 feet, Length 22 feet (including unextended bike rack approx 2 feet), Width 9 feet (with wing mirrors out). These are generous dimensions because we provide them for hirers and do not want them taking chances with low bridges / narrow roads etc as they are not usually used to driving a motorhome. Anything else just ask, Jane at DMH 🚛 🙂

Hi Fergus, it should light yes, but if it isn't lighting up it doesn't necessarily mean the fridge isn't working, it could just be the bulb. The best way to test the 12v really is to drive it for half an hour or more then feel inside the ice box.

If you open the door and look into the bottom left corner there is a small clear disc that you can see through. Move your head around a little and you should see the flame.

Hahaa I've never 'dared' myself, some people though are very brave!!

Oh sorry about that, we haven't got this one any more so can't re-film, sorry.

Hi, we didn't have this one reupholstered. Fortunately the fabric was all in tact and we cleaned it with a carpet extraction machine and some very clever gentle chemicals. In the past we have reupholstered motorhomes ourselves, it takes time and patience but saves hundreds. Minimum quote we've ever had is £2,000.

Hi, do you mean you don't like the idea of making a bed up in a motorhome / campervan, or do you mean he's doing it wrong?

Hi Lynette, it's hard to say without seeing it of course, but first don't overlook the obvious things like is there some gas in the bottle, is the bottle fully opened, and is the fridge's isolation tap swithed on? They are sometimes in a cupboard under or near the fridge and sometimes have another one as well sitting alongside all the other isolation taps. Failing that, if the ignitor has stopped ticking, you may find that the fridge has in fact come on, but they are so quiet you wouldn't know. They sometimes take some time to cool down to, so leave it for a few hours then come back to it and have a feel inside the ice box. If none of that works it will be time to call an engineer. Local engineers with Google recommendations will usually be fair with price, and may even advise you over the phone. Good luck with it :)

Hi Peter yes indeed the orange light will go out when the pilot light is lit. The only time the light will come on again is when the pilot goes out for some reason, ie wind has blown it out through the vent and it can't re ignite in the 40 seconds before the auto gas shut of is deployed, or you simply run out of gas.

@@Mr-Tibbs thank you

Hi Amber, than you for your comment, we hope you enjoy your new Symbol! :)

Hi, he is 6'2" tall and kept legs bent so as to keep shoes off the upholstery. Bed dimesions are available to view and download in PDF format on our website derbyshire-motorhome-hire.co.uk

Ours was a 2 berth, so you'd have to ask someone with a 4 berth for this information.

Hi There are significant differences between the Duetto and Symbol, and those differences don’t just relate to the base vehicle (eg. Duetto is rear-wheel drive, Symbol is front-wheel drive) but also to the interior volume and layout. Try the Autosleepers forum for more details.

@@dmhmotorhomehire7110 thank you

Lol that's about right my friend. I only use it as a double and that's great plenty of space.

Hi the Green is for 240v when you hook up a power cable on a campsite. The Red one is 12v but it will only work when the engine is turned on because it works off the alternator. The orange one is for Gas if you dont have an orange one you will have a push button lighter to light it. Hope this helps.

Hi sorry we have sold this van now and the instruction book went with it. I can tell you i am 6ft 2in and i can only just lay on the single bed, its really not comfy at all.

@@derbyshiremotorhomehire350 Appreciate the reply, thank you. Good fortune and stay safe

Hi, my very efficient business and life partner found the actual measurements in a handbook she put together when we owned the vehicle, still saved electronically ..... Single beds (each) are 6 feet long by 2 feet and 2 inches wide Double bed measures 6 feet long by 5 feet and 4 inches wide

@@dmhmotorhomehire7110 That's exceptionally kind of you and your good Lady to search out this information for me, I am extremely grateful, thank you. Good fortune to you both and stay safe .