Thank you for these tips!

This is all very true

Fantastic advice

Thank you for your wonderful tips and I would say that I made IT!!!!!!!! I was recognized as one of the best panelist speaker.More power to you..

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I have a boss. Everytime she wake up in the Morning she starts Yacking ang Yelling Yak Yak Yak that's What I called. As soon as she wake up Yak Yak Yak

I will be participating in a panel discussion in a couple days. This is really helpful, as this is my 1st experience in panel discussion. Thank you Irvine!

I visualized myself giving a talk once. At the end when the speech was over everyone was clapping. Then I noticed the face of the speaker. It was not me.

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Ur vid is very informative but i just couldn't really get anything in his eyes... Plz suggest some more

TUELY VERY INTERESTIN AND VERY GOOD! YET I NEW A VERY LONG TIME AGO. YES, I FORGOTTEN SOME OF THESE, WHAT WAS TOLD. THANK YOU.

Hi there, I had experienced a woman who had hellish eyes without pupils and seemed to blowing cold air from the eyes and gleefully laughing. What is that? I really appreciated if you can answer my question. Thanks Suki

I guess this video is assuming that the person who is angry is not narcisstic and chronically angry, but a secure person who is wiling to reasonably and rationally cooperate in a relationship dynamic instead of taking advantage of someones' kindness?

Thank you! Amen.

Very interesting and thoughtful discussion. 👌

Golf club analogy works

These videos are funny, they explain the understanding behind the method. We all if we think about know these tips by our personal experience of what works and doesn't work

Irvine, Very thoughtful discussion. Certainly an issue that we all must deal with in an increasingly complex and ambiguous world. Thank you very much. Looking forward to your podcast on workplace politics. 👍

Very informative and educational. Thank you very much

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I'm in situations right now. Everything you are saying I'm saying thank you for this. I'm sharing❤ love it all way around

This is actually dangerous advice. It is very simplistic to suggest that anger is only induced when someone is “prevented from reaching their destination”. That is simply justifying, entertaining and condoning anger. It is absolving the angry person of all responsibilty and making culpable the person being angrily abused. If this is what always triggers someone to lose their temper, they really need to self-interrogate. Anger is most often a fallback for someone who is socially, emotionally and intellectually inept, to bully and intimidate others to get their way. This guide will only (possibly) help in a very narrow band of likely experiences of anger between two people who are “equal” on a social, position, status and age level, as examples. Many instances of anger are crass demonstrations of power just because people can. If the angry person is of a higher social, position, status or age level, it makes it impossible for the other to engage them like this. For example parent/child, teacher/pupil, employer/employee, famous/unknown, rich/poor etc etc. Instead of encouraging and teaching people to humor and enable narcissistic behavior, you should A) try and teach them to extricate themselves and get safely away from angry people B) teach people that anger is not acceptable and how to control their anger. Anger is the social weapon of the emotionally unintelligent - end of.

Well, my hubby is narcissistic 😮😢

Irvine, Very informative and educational. Thank you very much.

Thank you for this video, Irvine. Some great points here.

Great video.

Very good discussion 👌

Very informative and educational. Thank you very much.

Very informative and educational. Lieutenant Colonel Thomas Francis Xavier Nugent, US Army Retired Reserve , New Jersey Licensed Clinical Social Worker

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I work as a bouncer at a couple of night clubs. 4:03 "listen to the words that are leaving their mouth" I totally agree with, but letting them vent only works with rational thinking people, that is, I find, about 12% of the population. Distracting them or moving them from their environment, and then engaging with them, showing interest and respect for their views helps me 90% of the time. I may deal with 40 drunk or angry customers a night.

Don't assume things to an angry person but give them positive feedback

1. Tickle their nuts 2. Ask them to describe their favourite armpit. 3. Wink at them suggestively. 4. Say the phrase "Seven rhesus monkeys went to Blackpool." 5. Make a sound like an ambivalent cat. 6. Ask them if they'd like to accept baby cheeses as their lord and saviour.

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Doesn't the term 'angry people' already defines the person as inherently angry, rather than a temporary emotion that should go away?

This can actually be broken down in 3 steps: regulate-relate-reason (Dr. Bruce Perry)

Ok that one helped 🫡

Some people are emotionally limited and it’s either anger or happy for them. Some people unknowingly dump unresolved emotions on others.

My real respect for you, yet intermittent explosive disorder and a lifelong violent repeat offender status of the big guy I live with-- convinces me that no one on earth can " keep" a man calm as this. Corrections officers are well trained yet die or are attacked because some men chose a lifelong pattern of behavior. You're an optimist, positive thinker and will do well on other goals.

Good podcast. I liked the way you compared and contrasted leaders and managers.

Great content! Thank you for sharing!

Helpful thanks!!

awesome video thanks!

Do you have real life experience about being defensive at work ie working at a job?

This was great!

Right👍

I’m going to be a panelist in a couple days and this is very helpful!

great video, thank you

Thank you so much you made me happy and made my day with this video! Thank you so much for making this video