Strange.... when was this video taken? I travelled with same flight a few weeks ago and the plane was really ok, the crew was very professional and everything was working both in economy and business... I flew in business and, of course, it was better, but I also took a good look in other classes and everyone was happy. The only really underwhelming thing was Ita's own lounge, the "Piazza di Spagna"... and I too went to Plaza Premium, which was far better.
@FlightAisleReview2 ай бұрын
I guess they finally repaired the flight then! ;) I hope I will be able to try their business class too soon!
@foysolahmed50182 ай бұрын
Best air
@FlightAisleReview2 ай бұрын
Indeed a very good one! Thank you!
@romanino3 ай бұрын
As an Italian, I'm disappointed in our national airline. The issue stems from years of poor business management, not just with ITA Airways but dating back to Alitalia. Many of the planes are simply rebranded, without any significant internal upgrades, and the crew is often older, unmotivated, and uninspired. This is partly due to Italy’s rigid labor contracts, which make it nearly impossible to dismiss employees. The combination of poor management, both past and present, and an unmotivated workforce has resulted in a subpar service experience. Having worked with Emirates for four years, I know that if we performed like ITA’s crew, we would have been fired immediately. The contrast is stark. Despite this, as an Italian living in Tokyo, I find ITA convenient due to its direct flights to Rome. Currently, they have no competition, but if ANA launches a direct flight to Italy in November, I will likely switch airlines, though with some regret, as ITA represents my home country.
@romanino3 ай бұрын
also....main flight from our country to Japan... and you make passengers embark from a remote stand, SERIOUSLY? nah, for real, I'm speechless
@FlightAisleReview3 ай бұрын
yeah, I am really disappointed with ITA Airways :( I was expecting so much from them when their service started! Hope they improve over the next few years!
@dcvvvvvv2 ай бұрын
aò a sime ma che cazzo de fine hai fatto
@zestd37223 ай бұрын
Same as other comment. Looking at JAL premium economy for Tokyo in April.
@FlightAisleReview3 ай бұрын
thank you!!
@germandarder60433 ай бұрын
I am taking this flight next month. Same kind of seat. Could I know how tall are you? ( I am 2 meters tall...). Was the flight full? Do the passengers tend to recline their seats? Thank you.
@FlightAisleReview3 ай бұрын
@@germandarder6043 I am 180 cm. The flight was full, for the reclining I would say as much as other flights I have taken in Europe and Asia. Thanks!
@Thefinestselection20243 ай бұрын
Damnnn thats so disgusting. I guess ITA is using italians reputation same as Lufthansa is claiming being premium airline which is absolutely not
@FlightAisleReview3 ай бұрын
I just hope they get better over the next few years, I still have hope!
@aviation4053 ай бұрын
Great review mate, I’ve just subscribed
@FlightAisleReview3 ай бұрын
@@aviation405 thank you so much!!!
@mvsneath25213 ай бұрын
May I know when was the video taken?
@FlightAisleReview3 ай бұрын
@@mvsneath2521 It was taken in December!
@nicolasaguilera64953 ай бұрын
Bro thats reversal😅
@FlightAisleReview3 ай бұрын
😂😂
@miguelmonteiro79423 ай бұрын
After watching this video I will not travel on ITA planes.
@FlightAisleReview3 ай бұрын
Yeah it was a disappointing flight, I hope they improve the service and maintenance.