The majority ethical? That has not been my experience. Have lots of stories to tell.

AUDRA is a f***** HOT 🔥 WOMEN.❤❤❤❤XXO

What measures can consumers take to protect themselves from repair shop scams like those revealed in this investigation? #ConsumerProtection #RepairShop

All you need to verify is if the mechanics/technicians are salaried or work on commission. If they work on commission they're motivated to rip you off.

So what was the accountability

No shops are honest

The first one speaking is a complete fraud yet people want to be deceived…!

That's Firestone/Bridgestone. Over sell the customer then do substandard work.

Scum bag

All is true. I work at a auto dealership, most techs, do the upsell, some don't. The female tech Audrey is hot and gorgeous 😍

Monty monty monty hahahaha

I noticed a Ford Focus owners manual. Good luck with that car. Fking nightmare. 11 codes in 24 hours. Dead battery. Oil in spark plug tube. Take valve cover off to find camshaft bolt broken that holds the sprocket on the end of the camshaft. No markings to set the timing. Have to put a screw driver in #1 cylinder to get to TDC, align protuberant knobs on ends of both camshafts parallel, and put the timing chain on. What the codes were for I have no idea. Why the battery went dead when the camshaft bolt broke I have no idea either. I fixed it, but never again a Ford Focus.

Thats odd because the highest oercentage of mechanics checked were crooked.

The moment I see a dude rocking a chain and Bluetooth earpiece in the open I dip. The signature look of being untrustworthy

😂😂😂

At. 2:50, I’ve never heard the check engine referred anything else, other than the "money light"….

As for the hour and a half charge for break job, that’s completely fair. You don’t get better at your job and then get paid less being a mechanic.

They hated we they get got.

Pathetic and egregiously wrong to over charge a customer, those crooked mechanics are the ones who screw the honesty ones. I finally of my own research on what's wrong withy vehicle, and I tell them what needs to be done, or I fix it myself. Can't trust those crooked folks.

In America its all to common they are all theifs,at least 95 % they should all be closed down fined and jailed.America is the leader of corruption.

I can tell them storys twice dealers tried to lie and rip me off i caught them both hell of a story,they always do it never trust them.

I recently got screwed out 1400. Then i discovered they damaged parts 🤦

This "news report" is full of bs and fake drama. Btw, "id1ot light" is a nickname for ALL dash lights....m0r0ns!!!

Way too exaggerated

A usual suspect tried the con game and lost.

Gold Medal is the best! Where can we find that one technician??? Thanks for the recommendation, Inside Edition! 🤣🤣🤣

The prices in this video are so cheap compared to today. $200 will get you barely anything or any part.

Damn, these mechanics are as crooked as the Law Dogs.

Mechanic tried charging me for new brakes and rotors. I said why cant you just turn the rotors i dont need new ones.... "we dont do that anymore"

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Being a former ASE master tech rip off shops piss me off and give the trade a bad name. To that I don't recommend anyone go into that trade. The stuff needed today is not paid for by the shop and it will take years to pay them off. And yes there is difference between recommend and needs.

Had a local shop quote me $320 to change a rear wheel bearing on a basic model 2005 Dodge neon. The wheel bearing is $54.00. it's got to be the easiest wheel bearing to change on any car on earth. Take 5 lug nuts off the tire, remove the drum and use a 30 mm socket on a impact for the wheel bearing nut and it literally falls right off. I literally did this job in 7 minutes that was from the time it took to jack the car up and put it back down in my driveway . Funny thing is they claim $96.00 an hour shop rate

In the Army I was a 52E (prime power production) and when I would do training or testing I would always pull about 20 pins slightly out…to where it wouldn’t make contact or intermittent contact. There were sometimes 100’s of cannon plugs and it was a font to watch hair pulling stressor. That is what I would have done here…see if they can troubleshoot. Although with everything computerized now, the test equipment would tell you. Like not learning the slide rule because you have a calculator.

It’s called the upsell. The more miles, the more they’ll try to sell you. Stay woke out there! Unfortunately it’s done more to women,

this guy is a turd, he's basically saying you should get paid by the hour and not by the job. all mechanics would have zero incentive to work harder. almost no shops pay by the hour anymore for real mechanical work. in essence you could make 100% on easier jobs, while always losing on the harder ones that you can't make time on. there would virtually never be a way to ever make 100% of your pay. times are hard enough for techs, this guy is trying to make them even harder. i wasn't getting brake jobs all day, or flushes. this stuff mostly applies to those hole in the wall drive up oil change places.

I got finessed at hauffmen tires…went to get a alignment left on bankruptcy

Majority ethical..lol. flip that. Majority arent, some.. are.

Buy used parts from LKQ. They deliver

Every job has a min of 1hr even if ya done in 40mins, but yeah fake works is a crime

She's delusional. Nicer way to say she's LYING. Shops in my area here in California don't even have hooker ethics . At least a hooker wants you to come back

Hey, it's slippin' Jimmy :D

I need a job so, I cheat.

There is a thing called standard repair times that all shops are supposed to follow to maintain consistency across the world. Doesn't matter if the job takes you 15 minutes or 4 hours to complete, the standard repair time is 2 hours for the job the shop gets 2 hours labor. I have been in situations where I'm on a job that quotes an hour but 1 sized bolt makes it take 3 hours, and guess what as a mechanic I just worked for free for 2 hours, customer only gets charged 1 hour and the mechanic loses 2 hours of pay from the shop. That's ok though because the customer and shop don't loose out, just the guy doing the work and feeding his family get screwed. You want a good mechanic find one that has a journeyperson certificate, someone who has 4 years of on the job and in school training rather than an ASE technician with his 1 month of training diploma and can't even diagnose a blown fuse.

What’s there to investigate when it’s all caught on camera? 🤦‍♂️

Only Democrat states will you find dishonesty

Not sure I would say a majority are honest. Some, yes. A majority, I don't think so.

Pretty sure like 8/10 mechanics and auto body techs are scammers

Diagnostic ain’t free still..

It is called what you call flat rate our work they give you an estimate of 3 hours and it takes an hour and 45 minutes to do the job you're still being charged 3 hours

I have over 40 years professional auto technician experience and there are a few crooked shops out there. Another thing is sometimes you get an idiot who doesn’t know what they’re doing and they make poor guesses about what is wrong. They start throwing the kitchen sink at it and eventually after replacing a bunch of parts the vehicle gets fixed. This is just stupidity and they are indirectly charging you for all the parts and labor you didn’t need. I worked with plenty of these dummies. Some owners are pretty crooked too, talking you into work that isn’t needed and/or getting done. The only thing I want to stress is if you do find a place that seems trustworthy…keep going there. A frequent customer is less likely to get screwed.