我们的地址： North Outlet: 11 Woodlands Cl, Singapore 737853, #04-35 (Closed on every WED & PH) Woodlands: Call us on 6980 7756 East Outlet: 139 Tampines St 11, S521139, #01-14 (Closed on every TUES & PH) Tampines: Call us on 8032 5800

Not sure if all bike shops would offer unlimited free servicing for lifetime and similar riding experience like our Cruise, but yeah, if any of the bike you're looking offers all the above, please do get it, don't have to be our brand/model. Start cycling! :)

How many folds…just the 1 or 2 i’m guessing ?

@@stephenwest673 It's a bi-fold bicycle. Actual fold is two; one for the stem and one for the frame.

WHAT? Low gear is 32 gear inches with the 406 wheel. Anyone can climb with that gear.

Hi Michael, thank you for the feedback, we will try to find a way to get our videos uploaded with subtitles to cater to English viewers.

Hi Alicia, we have uploaded the latest folding tutorial here: kzbin.info/www/bejne/fWameKKbptOcjdk

Hi, you can find the latest pricing at www.thebikeatrium.com :)

Hi Samuel, unfortunately this is pre-recorded Facebook live video, hence it's abit long. We will try our best to make some shorter version of unboxing video for you guys :)

Yes, G20 has a max load of 140kg. You can be assured that this model will be able to take your weight with zero issue.

Our Ethereal G20 is still under pre-order as all stocks were sold out. You may view the pre-order price here: shopee.sg/product/161992880/23336126048/

Hi there! You may test ride both models at any of our outlet during our operating hours: We have two locations: 1) 11 Woodlands Close, S(737853), #04-35 [11AM-8PM] (Closed on every WED & PH). 2) 139 Tampines St 11, S(521139), #01-14 [11AM-8PM] (Closed on every TUES & PH).

Unfortunately we do not offer any hydraulic brakes for our Trifolds at this moment as there are too little variants in the market that is compatible with trifold. It may lead to aftersales issue as parts would be very difficult and expensive to get.

Hi, currently we do not have any distributors/dealers in Indonesia, but we do not rule out the possibility to have them in the near future :) If you happen to come Singapore for holidays, feel free to drop by and feel the ride firsthand! :)

Yes, generally a bigger diameter wheel is more stable and take humps and bumps better, offering a more comfortable ride :)

Standard version is 10 speed tiagra?

There can be many reasons: 1) Check if the pump connectors are well connected to your valve head. Sometimes when it's not inserted correctly, you will not be able to pump any air to your tube. 2) Check if your tube has leaks; when you pump, try to observe and hear if there's any leakage from your tyres.

Hi there. 1) Full deposit is required, that's how we managed to shave off so much from the retail price for you guys. 2) Next coming batch is around December period (Last batch for this limited edition series) 3) Approximately 12.5KG. Please do not hesitate to reach out to us on our whatsapp @ 8767 8798 should you have any further questions ;)

Thank you William for the feedback. We are anticipating the rack from our production, and aim to bring it to our shore ASAP. For unfolding of trifold, we will be creating a guide and post it on our youtube and facebook group when it's ready.

Hi, we have replied you on another of our Trifold M9 video, I quote: "Hi, we are happy to take pointers to help us improve further. If you're referring to the tensioner at the chainring, the default position is always at 3 o'clock direction when unfolded, this position allows you to fold at any gear for the bike, if the tensioner at the chainring goes way beyond that position pointing downwards, you will be restricted to fold at higher gears with smaller cogs because at lower gear with bigger cogs, the chain tension will be too high, resulting the bike being unable to fold due to chain's limited length to withstand that extreme tension due to the tensioner's angle. Till today, we are happy that at this default position, nobody had any issue folding their bikes at any gear they want, and there are some who tilted it slightly lower at about 4-5 o'clock, that is totally fine as the angle is still within chain's length to fold at any gear, but it's really up to their preference because afterall at default angle, it will not give the user any problem :) Of course if you're not referring to the chainring tensioner, we are happy to take pointers from you. =) We are also happy that your friend bought their bikes from us and we are always happy to assist them anytime should they required any assistance, as we do provide lifetime general servicing for all Ethereal bicycles :)" We are always happy to take constructive feedbacks and improve our products further, these are necessary steps to keep customers happy and be at where we are today. Thank you again and we look forward to your pointers. 🙏

Hi, we are happy to take pointers to help us improve further. If you're referring to the tensioner at the chainring, the default position is always at 3 o'clock direction when unfolded, this position allows you to fold at any gear for the bike, if the tensioner at the chainring goes way beyond that position pointing downwards, you will be restricted to fold at higher gears with smaller cogs because at lower gear with bigger cogs, the chain tension will be too high, resulting the bike being unable to fold due to chain's limited length to withstand that extreme tension due to the tensioner's angle. Till today, we are happy that at this default position, nobody had any issue folding their bikes at any gear they want, and there are some who tilted it slightly lower at about 4-5 o'clock, that is totally fine as the angle is still within chain's length to fold at any gear, but it's really up to their preference because afterall at default angle, it will not give the user any problem :) Of course if you're not referring to the chainring tensioner, we are happy to take pointers from you. =) We are also happy that your friend bought their bikes from us and we are always happy to assist them anytime should they required any assistance, as we do provide lifetime general servicing for all Ethereal bicycles :)

@@THEBIKEATRIUM Your chain is actually "loose" when fold, which defeats the purpose of having a tensioner, and will cause the chain to drop off . . The tensioner at the chainring has to be further down, probably 4pm or lower but that's actually minor. But the main problem is actually your tensioner at the RD. IIt's NOT suppose to pressdown on the chain when unfold but in a number of the videos, they are touching or pressing down on the chain, the angle is wrong. The chain should be "tight" or have "tension" when fold. Look at this kzbin.info/www/bejne/bImyhoKBprJ8fJY at 06:28 , the rear tensioner is pressing on the chain and you are not even using the largest gear yet.

@@MyVideoHome2012 Thank you for the highlights! We like your constructive pointers like the above. Loose chain tension was what we discovered on that prototype piece shown in the video, and earlier batches of our other trifold models. The immediate solution was to extend the derailleur tensioner so it 'catches' the chain when folded at any gear. Unfortunately the spares wasn't here to allow us to change on our display unit. Hence the piece you saw on our video was still the very first prototype piece we had. All the latest batch of G20 and trifolds comes with extended tensioner to build more tension when folded at any gear. And thank you for the suggested solution, we had play around with the angle and regrettably, if we tilt the tensioner just right above the chain at highest gear (this ensures tensioner will not hit the chain at any gears), when folded at highest gear, the angle of the tensioner will be exceeded and points too low to the left to create tension and chain loses it's tension. We had put on bearings on the tensioner to reduce resistance just to keep the tension of the chain optimized when folded. However, we will not stop here, like we mentioned earlier, all feedbacks are invaluable to us, and we take it onto the table with our manufacturer to keep improving. While the current setup is the best balanced configuration without comprimising any of the feature, we will continue to seek alternative, better solution. Thank you once again for the constructive suggestion, we appreciate it. :)

G20 is currently sold out, next pre-order we have the 8 speed variant at only $749 after pre-order special discount :) It weighs approx 12kg.

We have Tiagra 10 speed upgrade option available, or even Shimano 105 if you're keen to :) We have worked on our rack for some time and happy to inform you guys that it will be reaching our shore very soon! As it's not off the shelf design, we took the longer route of customizing the dimension and hence the slight delay. But our effort had paid off, it fits perfectly for our G20 and also compatible with mudguard! :D Cheers!

Thank you Samson for your kind comment, appreciate it!