Helpful👍

Your thoroughness is exceptional …Thank you! 🤍

Thank you for your videos. They have been really helpful! 😊

Thank you Kirsten, what Booking/CRM platform would you recommend that provides productivity metrics that you mentioned?

Helpful! Thank you 🎉

Thank you 🎉

Thank you for your helpful videos 🎉

Thank you for this video.

Thank you

what would your advice be for employees who call in sick quite frequently. i definitely understand that you cant give a 10/10 experience if you aren’t feeling great yourself.

I have couple of those that just wants to do what they want to do

Excellent video, I am thinking to switching to performance based pay. I had commission based pay based on how long the employee been working with us but some old time employees don’t care about retention anymore because they get the same commission anyways

⭐ *promosm*

would you take the role of manager for a team you havent hired ? or you prefer hiring your team ? i was given the role of a supervisor for a team of 2 i dont even know and i want to quit

Thank you for making this very encouraging and informative video. 😊🙏 I did want to ask if you had an example of or a template of the 6x6 content creator you mentioned?

Thank you. This is very helpful.

New subbie here! I look forward to deep-diving into more of your content and services. Thank you for sharing such great information.

gender dynamics is also an important issue that should be addressed , you cant hire a male therapist and expect him to behave like a woman , whats your take on this kirsten ?

hi this a great podcast , thanks for the info! how did you deal with staff that were not following protocols or were not team players ?

I am a new subscriber and I am learning SO MUCH from your channel. I feel like a huge blindfold has just been removed!!!! Thank you so much. I am a 3 year solo esthetician wanting to build out and hire a team and I feel like I’m finding so many answers to questions I’ve had for so long from you.

hey kristen can you send me the value exercise

Thank you so much for your help in accelerating my spa business.

November is all about what business?? I couldn't understand in the first 20 seconds of the video.

Your video is very beautiful. I like it a lot. I have been trying to talk to you for a long time. I am waiting for your response. Please give me a chance to talk to you💚

Would love to learn more about you as a salon professional and business planner, is there a link you can share here for those of us who are interested in learning more about you? Thank you in advance.

This is great information. Thank you 😊

Thanks so much for the wonderful teaching because after my email sequence I was totally lost.

Excellent information thank you

so glad someone thought of making a content about this. this video deserves more attention! thank you for this

Thanks

❤🎉🎉🎉🎉

Thanks for the information you share, it was so helpful. I can relate to you with your digestive issues. I don’t know if you would believe me but I can eat what ever I want with out stomachache or gaining wait which I’ve been struggling with since childhood. Please seek Meta health therapy. The causes behind IBS and the IBD as they describe is the fear of commitments and obligations it is just the same pain that comes to a child who doesn’t want to go to school and want to stay at home and play freely all day. The treatment is very simple and easy if you can just acknowledge that fear and accept it, your body will resolve the pain by it self.

Great info. My partner and I are just starting and want to set things up well. Loving everything

Amazing vid thank you for your honest advice .

I actully just watched her video earlier, and saved it to my phone! I’m a senior in highschool and will go into massage school after I graduate. I’m already starting my prep for my own spa/gym! In my head I’ve got a huge idea and my whole thing is I want to provide luxury experiences without the luxury price tag. (I come from a town with very little middle class. It’s either people with 0 money or people who’s bank accounts I can’t even fathom) my small mountain town probably can’t support it, but I’m super excited.

Good morning ji 🙏🙏🙏

Hello Kirsten ,thanks a lot for your great video. I am an Certificated SPA -Manager and i got an huge Repertoire of Trainings and Massage Cerification.Originally I come from the Film &TV Marketing &Producing Businesses. The Problem is : the "Hotel & Resort Manager & Hiring Manager ,absolutly dont know what we are talking about and what is the value from our work !!!

2:04

Thanks much for the information Kirsten

Thank you so much. Consistency is what I truly need help with.

I am going to say this: I offer some spa services, mostly clinical services, and I have hired a few managers. I agree that the job descriptions and responsibilities are sometimes not clear enough. HOWEVER, I will say that especially post covid, people want a lot more money to do a lot less work. They apply for a job they are not qualified for and they lie about their skills. They all want to "learn to do the job" but sometimes you need to hire an experienced person. That experienced person doesn't want to prove themselves, they want to make a lot of money and not contribute to the bottom line. They want to over delegate, they sometimes fake their way through and cover up mistakes that cost the business owner THOUSANDS of dollars so be mindful that it isn't always that the wage isn't high enough, the skill set is also lacking that matches the desired wage.

Well done thank you!😊

Very useful tips. Followed xx

Super helpful, thank you ❤️

great content thank you

I’m new to your page! Thank you for giving out so much help to us. Do you sell the marketing workbook?

Good value, thank you !!!

Hello what state do you work in? Also contact information. I’m a non provider entrepreneur considering purchasing a Med Spa business and would love to ask you a few questions. Thanks Brad Bird

❤hi Sister Foss nice video, also may I know what kind of content for a massage channel?

Well Explained...