i had the camera working and i deleted the app and now when i try to reinstall even after resetting the camera the TUT network wont show up any ideas??
@SpysiteКүн бұрын
Likely your camera did not actually reset. Try again. Be sure to click that reset button for at leat 20-30 seconds while powered on.
@igottoomanypets7 күн бұрын
What are the T and lightbulb buttons for and why does it keep reverting from 4K or 1080p back to 720p when I exit the app?
@RichardGriffin-q9e11 күн бұрын
Using an android phone and cant find any vids i have downloaded/saved to phone.
@Spysite11 күн бұрын
It depends on your phone settings and permissions. Androids are full of choices and that can make things hard. Start with the expected place: on the live view menu> bottom icons named pictures and record.
@espenh488524 күн бұрын
Is there a way to skip/search in the video while watching the playback? It's timeconsuming having to watch trough a long video if all there was, happened the very first 10sec. Every time I try to do this, it just jumps back and starts over.
@Tonny0909Ай бұрын
I use this for my truck security at night time and normal clock when I sleep in my truck. Clock display vanishes sometimes and comes back afterwards. Is there any setting to prevent that? Camera is off when I sleep in truck.
@SpysiteАй бұрын
We are not quite sure which camera you are using. Please note that many manufacturers use this APP to develop custom cameras. If you have purchased the clock from us, contact support during business hours (have your order/Support# handy). If you purchased the camera from a another supplier give them a call for additional after sales support. Thanks for reaching out!
@1337svjАй бұрын
Lookcam won't connect to guest wifi networks right? I tried it keeps asking for password, when it doesnt have one.
@SpysiteАй бұрын
The wifi network needs to have acompliant password. If your wifi network has no password you will not be able to complete the process. If you are not able to access a properly encrypted network we would recommend using a hotspot box with its own network. Handy if you travel or dont have regular wifi service at home.You can reach out to our sales team for more information at +1 845-371-0000 or via our website chat.
@FrancoisDesfossesАй бұрын
question for you, are you the one developing the lookcampro app ?
@SpysiteАй бұрын
No. We are not the APP developper. We are a camera manufacturer that use this platform on some of our builds.
@100DOLLARCAMERA2 ай бұрын
Thank you the product works very well and I am quite pleased with it, however how do I download the film from HDlivecam by my Samsung Galaxy S2 one phone. I plug it in via USB and I cannot find HDlivecam or the files there?
@SpysiteАй бұрын
You can access videos using the SDCard tab on the APP or simply use a card reader to view files directly from the memory card using your phone's OTG function or computer.
@geoffreymenge85092 ай бұрын
Just got a pinhole nanny spy cam that uses lookCam app but I cant get to watch live coverage when am off the same wi-fi thats configured with the camera.But I can watch live coverage when I connect back with the same wi-fi.How do i get to watch when I am away?Please help
@MsraGunduz3 ай бұрын
If you want help on the subject, write to: buse.9969
@kat17223 ай бұрын
Can I connect the camera to more than one phone?
@Spysite3 ай бұрын
@@kat1722 yes. You can. Just download the app and add the camera to every device you want.
@tourflorida35593 ай бұрын
It don't stores Videos on SD Card!! Only pictures. So, better try other products
@Spysite3 ай бұрын
@@tourflorida3559 it does record unto the card. Just go to settings and make sure your MicroSD Card settings are configured and obviously that your camera has a card installed. If after doing so you still cannot get recordings there, it maybe that the camera manufacturer has blocked the feature. Just check with your supplier for help if you get stuck.
@rsj59503 ай бұрын
My device used to work fine, but recently for a long time, when I connect to wifi, it prompts that Invalid Device ID. I have reset the device many times but the situation remains the same.
@Spysite3 ай бұрын
@@rsj5950 delete the device from your app and reset it. Then add it again as if were new.
@erikjohansen91543 ай бұрын
no mention of what settings for movement sensor recordings lengths....
@Spysite3 ай бұрын
@@erikjohansen9154 alarm recording will Manage all motion recording options. When in motion the camera records when there is activity within the view and idles when it does not detect changes. You can only control the clipping length of a recording file.
@Sam-fq4hj3 ай бұрын
Does the camera go into sleep mode when you do Alarm video???
@Spysite3 ай бұрын
@@Sam-fq4hj the camera power mode will vary based on the specific model and manufacturer. As it pertains to recording, when in alarm mode, your camera will only record when there is motion in front of it.
@bigdreamz27215 ай бұрын
Does it automatically re connect to the wifi if the wifi cuts out for a minute or two sometimes?
@GosoAme-ph8fc5 ай бұрын
como puedo ver la ip de la camara o la dicecion mac en el programa no hay manera de hacerlo alguien puede ayudarme no veo la ip por ningun lado
@Spysite5 ай бұрын
No creo que se pueda ver el IP ya que estas cameras son P2P y no hay desktop software. Solo se pueden configurar el el app. Idea: haz tratado connectar al network usando el app y despues ver el mapa y detalles del network?
@sdixiem5 ай бұрын
I can't find the camera wifi. It's like the camera isn't turned on. Please help me.
@Spysite5 ай бұрын
Check that your camera is powered and on. If you still cannot find the camera’s wifi you may need to reset it while powered on.
@samuelzachary5 ай бұрын
no wifi connection
@Spysite5 ай бұрын
Assuming you set up your wifi settings as shown, Check your wifi service to make sure your wifi is working and within range. If no luck reset your camera and try again.
@tbg_thebestgamer56876 ай бұрын
Yo I added my WiFi and it’s still not connecting I keep resetting nothing working and I only can watch the camera if I was connected to the camera
@Spysite5 ай бұрын
Seems either your camera doesn’t support streaming outside the local network or you may have a missed step on your wifi setup. Try the steps in this video closely. If you do and still cannot successfully connect to your wifi reach out to the seller for additional support on your existing camera or browse our site for a new one 😉
@이문화-m6s6 ай бұрын
I am using in AP mode. I tried, clicking on the "user" tab in the camera settings and changing the password to I can't see the camera after that. The camera just says invalid user or password. I've tried uninstalling the app and resetting it. I've also hit the reset button, but still no luck. Is there a solution?
@Spysite5 ай бұрын
Make sure you are not changing the user. The user must always be the camera UID.
@이문화-m6s6 ай бұрын
I am using in AP mode. I tried, clicking on the "user" tab in the camera settings and changing the password to I can't see the camera after that. The camera just says invalid user or password. I've tried uninstalling the app and resetting it. I've also hit the reset button, but still no luck. Is there a solution?
@Snders6 ай бұрын
Things never work for me, lol... I can see the wifi name I select it - go back to the app and .........Nothing!! Just stuck on same screen with only one option thats been selected to connect to the devices wifi.. Please assist.. Thanks
@Spysite5 ай бұрын
Try adding the camera. If you cannot add the camera once connected to it reach out to the seller for additional assistance or possible replacement if your camera turns out to be faulty.
@FabioDozzadeMiranda6 ай бұрын
I changed my cell phone and now it no longer shows the cam when I search for wifi networks. How to reset?
@Spysite5 ай бұрын
Press and hold the reset button for about 30 seconds while the camera is on. Check your manual for help identifying where the reset button is on your camera.
@mikelaw6286 ай бұрын
I tried to access the video in the sd card but there was no mp4 nor avi video files. How can I locate the videos ?
@Spysite5 ай бұрын
If you have no videos you may need to set microSD card settings. Review the video on how to.
@FabioDozzadeMiranda7 ай бұрын
How do a reset? What are the steps?
@Spysite6 ай бұрын
Reset varies per device. You will have to refer to the original instruction manual that came with your device for steps on how to perform a proper reset for your device. If you purchased your device from our stores or website, just contact support and have your order number available for FREE support.
@TrevorLloyd-mn3rc7 ай бұрын
How do I unbind this camera. I had to re set it up for some reason and now it says I need to unbind before it can reconnect to my WiFi
@Spysite7 ай бұрын
Just reset the camera as per your device instructions.
@alexfernandez96597 ай бұрын
Is there a way to view theses cameras on a browser?
@Spysite7 ай бұрын
This platform does NOT have a browser option, however you can set it up on a MAC by downloading the app to your MAC. You may also be able to use it with a few android based portable computers that allow you to download googleplay apps. While not exactly browser based, it would allow you to view the cameras from your computer.
@100DOLLARCAMERA7 ай бұрын
How do you set the correct time and date for the coffee cup?
@Spysite7 ай бұрын
For that you will need to know the manufacturing format. Different iterations will use different formats of date and time. Usually a time file is written onto the SD card. Just open it and edit with current time and date. Then make a recording to check. Best to consult your manual if you dont see the file. Do keep to enter the date in 24 hour military format.
@minhngocnguyen65537 ай бұрын
Can you help me to listen and talk
@Spysite7 ай бұрын
to listen, go the live view and turn on the speaker. To talk, assuming your device has a two way talk funtion, just turn on the microphone in live view mode.
@aramraniaa8 ай бұрын
THNX
@brianbutler39178 ай бұрын
When the SD card is full can you wipe it using the app, or do you have to put it into you computer? Can you just format it using the app to clear it?
@Spysite7 ай бұрын
You can wipe the SD card from the app by going to settings, then MicroSD Card. You can also turn off the camera and remove the memory card to review and manage using a computer. It is not recommended to use a MAC for file management as the iOS system places unexpected files in the memory card.
@ssmith4248 ай бұрын
What if we’re not able to access the camera or the Wi-Fi? Is there another way to reconnect?
@Spysite8 ай бұрын
You will need to reset the camera manually.
@ssmith4248 ай бұрын
@@Spysite after 24 hours of both cameras saying ‘device offline’ after refresh, finally one of the cameras worked and was online for about 30min. But it’s been 12 hours now and both cameras are offline.. while it said online, i went into the app settings and ‘reboot device’ hoping that would help keep it online.. it didn’t. Is there anything I can do to fix this if it comes online again?
@ridzky32544 ай бұрын
@@Spysitehow to do that My cam wifi didn’t appear on my phone
@KingRatGames9 ай бұрын
Hello, I recently set up my Wi-Fi Camera using LookCamPro software (Version 5.1) and everything appears to be working fine. However, after failing to find the relevant information online, I have some follow-up questions about the LookCamPro software: a) After selecting the “live” Camera feed mode, a screen appears with 6 buttons on top. I would be most grateful if the purpose of the 4 of the buttons could be explained. The first two buttons (starting from the left) are to flip and invert the video feed, but I am confused about the following four (Lightbulb, Moon, T & finally 1080p [which I guess has to do with video resolution]). What do these options do? Furthermore, do these options affect how the camera operates outside the “live” Camera feed mode? b) Can the video recording resolution be changed within LookCamPro when the Camera is set up only to record movement? I appreciate any help you can provide.
@Spysite8 ай бұрын
the lightbulb usually turns on/off the visual monitoring LED, the moon usally controls the night vision, not sure what T is for, maybe a place holder for a future feature or for a specialty camera with more commands, 1080P is the live view resolution. Changes to any of these camera settings WILL affect your recordings except for the 1080 (or whatever yours is set to), as this only affects the live view resolution. To learn more about motion activated recording, you can watch this other video: kzbin.info/aero/PLjPZ1ToZYzfKsKeAcXA8stOQ1t-bbuzNc&si=D4KWLmaY8vTa0CL9 Hope it helps you understand your camera a little better. thanks for reaching out.
@KingRatGames9 ай бұрын
Hello, I recently set up my Wi-Fi Camera using LookCamPro software (Version 5.1) and everything appears to be working fine. However, after failing to find the relevant information online, I have some follow-up questions about the LookCamPro software: a) After selecting the “live” Camera feed mode, a screen appears with 6 buttons on top. I would be most grateful if the purpose of the 4 of the buttons could be explained. The first two buttons (starting from the left) are to flip and invert the video feed, but I am confused about the following four (Lightbulb, Moon, T & finally 1080p [which I guess has to do with video resolution]). What do these options do? Furthermore, do these options affect how the camera operates outside the “live” Camera feed mode? b) Can the video recording resolution be changed within LookCamPro when the Camera is set up only to record movement? I appreciate any help you can provide.
@Spysite5 ай бұрын
Here is a guide left to right: brightness/ contrast/ IR on or off/ network light on or off/ streaming video quality. If you adjust these it will affect your recordings. All except for streaming video quality. You can change this and record at your choice quality in the MicroSD Card.
@vishnunair3210 ай бұрын
whats the use of setting password in Lookcampro? when it will ask for password?
@Spysite9 ай бұрын
The password prevents others from adding the camera to their device. It helps protect you from hackers and if your camera has been linked by someone else it will make sure they dont get access to the feed when connected to the internet without your knowledge.
@vishnunair329 ай бұрын
@@Spysite Thank you.. I understand
@morganbergeron914811 ай бұрын
Thanks for the video! Do you guys know if this app supports adding multiple cameras?
@Spysite9 ай бұрын
Yes, you can add many cameras. They will all need their individual set up, but once added you can view up to 4 at the same time or simply select any camera of your choosing. Keep in mind that to see more than one camera you should connect them all to the local wifi or you will only be able to see the one you are currently connected to.
@alfredwong120711 ай бұрын
Can we store the real-time streaming video to computer? Many thanks.
@Spysite9 ай бұрын
There is a desktop software for this platform. You can download it here: www.spysite.com/pages/spy-equipment-tutorials Just keep in mind that is unsupported, meaning there is no tech support offered for desktop users.
@Imsainulelecriction Жыл бұрын
Fully bad and non used app
@Spysite9 ай бұрын
Maybe is the device you are using. Many different manufactuerers use this APP and for most it works well.
@markrio95 Жыл бұрын
I did everything in the video and it records every 30 seconds nonstop regardless if there’s motion. Wtf man…
@Spysite9 ай бұрын
You may be looking at alerts not footage. Also make sure your recording is set to Alarm and you have the Alarm set up complete. If that doesnt work, likely your device has manufacturer settings that over-ride. Check with your camera provider.
@jamesbell3904 Жыл бұрын
You have to "SUBSCRIBE" to download your footage. You can't even take the card out and put it on your computer to view it. Classic bait and switch. Their are others out there that are HD and you domt need to buy anything to see YOUR footage. Edit: Only way to view it without subscribing is to take the SD card out and finding a converter to make the .dat file into a mp4. Who wants to do that every week or two? What if I'm in another state and someone breaks into my house? How can I show the police my footage? Lookcam, WIWA Cam, Yi EYE or Tiny cam pro are better options.
@Spysite9 ай бұрын
No, you dont have to subscribe to any cloud service to download the footage, unless you have originally signed up for cloud and then want to dowload footage that is stored on the cloud. If you never subscribe you can simply download to your device or access the memory card with your computer or mobile device via OTG. If you are finding that is not true for your set up, it maybe that your camera manufaturer has coded the cloud requirement. In that case, we encourage you to check these no cloud need options: www.spysite.com/search?type=product&q=lookcam*
@tisue Жыл бұрын
Hi! Great video. I was wondering if this app can record motion only. All time records motion and sound.
@Spysite9 ай бұрын
Thanks! Yes, you can record with motion only. Do keep in mind that it is digital motion, so it is much more sensitive than when a motion sensor is used. Just be sure to set up the alarm config part and the MicroSD card recording to Alarm.
@zunaiedmufcparent Жыл бұрын
hi my iphone is connected to the cam but lookcam is not detecting
@Spysite9 ай бұрын
Chedck your original connection. Keep in mind that you must first connect to the camera via your phone's wifi network options, then go to the app and complete set up. If you simply change networks from your phone settings you will just disconnect.
@arthurchan7934 Жыл бұрын
Hi there, I could setup my first unit without any problem. However, I am having trouble for setting up my 2nd unit, name shows up in my phone app 'Camera' function name list but it indicates Offline. Opened Setting page for this camera but nothing I could select except Delete. I have reset couple times and performed setup processes. Still got stuck in this step. Your advice would be appreciated. Thanks
@Spysite9 ай бұрын
Make sure you follow the same set up as the first. Each camera needs to be programmed individually, that means you have to repeat ALL steps with every camera. Once they are both set up and connected to your local wifi, you will see both of them online at the same time.
@mikerohde6005 Жыл бұрын
I can't figure out how to record video to the SD card, I can just record it locally on the phone and when the app it shut the video stops
@Spysite Жыл бұрын
Make sure your camera has a memory card in it and then go to settings and make sure you have a recording mode turned on.
@rabiabegum-haleem8637 Жыл бұрын
Can i view the footage remotely? I tried today but it said camera is offline so i dont know what to do. Any ideas?
@Spysite Жыл бұрын
Your camera needs to be connected to the internet via wifi in order to view live remotely. To download previous recordings this app requires cloud subscription, but you can do a screen recording if needed.
@unlowyer Жыл бұрын
is it possible to learn device's rtsp url ?
@Spysite9 ай бұрын
dont belive so
@nicklion Жыл бұрын
My wifi connects to the camera but LookCam won't detect the camera. Had no issues with my previous phone
@Spysite Жыл бұрын
Hi! If you are simply changing your phone and the camera or your wifi settings have not changed, do this while connected to the same WIFI network you have the camera connected to: download the app, grant permissions, then tap add device>search LAN>tap on the shown option. If you purchased the camera from us you can call our support team for more assistance, just have your order number handy. You can also chat here: www.spysite.com/
@georgemassora6373 Жыл бұрын
Hy i wanna ask, if i record with lookcam, and i swith to another app, it will cancel the recording. Can lookcam still recording without stay on the recording screen?
@scarletmarcela8683 Жыл бұрын
If you are recording live using lookcam and while recording you switch apps or windows for that matter, then recording will stop. To avoid this make sure your MicroSD card settings are in place and that you have a microSD card inserted. This way is you cannot keep the window open it will at least record to the memory card.