1) How to make a collection call

[@natsufullbuster4196]

Comment section was more helpful haha..ty guys😁 P.s i liked the video too

[@deedevs]

The only thing i learned from this video was how not to make a collection call

[@jaycarambas2076]

Darryl Devs I totally agree!

[@msyusuf3359]

Haha exactly

[@umairfarooq1965]

Exactly 🤣 The video should have been titled "The wrong way to make a collection call".

[@sanjaysahoo104]

Same here

[@steffiborges9392]

😂😂😂😂😂😂😂True

[@goldtimer1770]

Nobody pay shit when you sound like a caring angel. Best way after the person identified him/herself tell straight to point on legal consequences for payment default.Propose solving these matters out of court which ultimately saves cost and time, besides lower interest for repayment and discount for lum sum settlement which can also be considered in some cases.State out a deadline for payment then set a near date for them to pay and for your follow up,set about month later. Before you hang-up,always ensure remind them importance of your call and if they not committed, the offer considered expired with immediate effect other course of action including legal options will be taken. Always keep yrself well informed of basics like discount/settlement guidelines from company policy, and most importantly is task management, as you don't want to stay in a circle of mess calling the same bugger in yr system.Other than nosy supervisor and extreme competitive colleagues in a challenging work environment, it's commonly perceive companies heads actually don't care how many calls you giving as long you are deadly effective in collecting. Dont rush merely to get your target per day calls and loose yrself between 2 worlds.Try stay more calm at most times. Act like doing prank calls if you have to and stay positive and disconnect emotions from your calls. Lastly,Dont ever join one of those gossipy colleagues, as they are out of touch with reality under stress. Need more advice on any subjects like these,can follow on my Twitter account @TokK78Only . TQ.

[@yashmadhyan2034]

Please let me know your twitter account

[@kadiatoudiallo2203]

Thank you for this

[@prodig1389]

In search of video we found a meme material 😂

[@Saneserif]

At the beginning of a collection call, you should not say that you are from collections, you need to make sure that you are speaking with the debtor first

[@ranjeetbundela8376]

Yea it's against fdcpa

[@bookingdaydeoghar6008]

Yes, mini miranda disclosure is needed.

[@furnicaticaloasa]

Fuck the GDPR and the horse it rode in on

[@jackmaan756]

Yes true

[@SonuKumar-oi7xt]

i ma start last 3 month digital markting..and done supervisor level..monthy eraning 26 k... 👆👆👆👆👆👆👆 💐💐YOUTH CONTACT ME👈👈👈 Sabse phele Kam Ke bare me thora Sa bata tu...Apko pata hi hai CoVid-19 ke karn Jada Bhar nhi ja sakte to Hamari Organisation Ne Ek Online Work Start liya hai..Jo sirf un logo ke liye hai...Jo life Me Kuch Kash Karna chate hai...jineke kush dream hai .I hope aapp bhi unme se Ho... WORK FROM HOME🏘 Work from online your phone/laptop 📲 International opportunity India 19+state always open office 🏬 Background 40 year old message fast & Start and earn Msg me on WhatsApp hello or join surveyheart.com/form/5f5356da65b7f20a91ce90af contact 7986104375 i ma start last 3 month digital markting..and done supervisor level..monthy eraning 26 k... 👆👆👆👆👆👆👆 💐💐YOUTH CONTACT ME👈👈👈 Sabse phele Kam Ke bare me thora Sa bata tu...Apko pata hi hai CoVid-19 ke karn Jada Bhar nhi ja sakte to Hamari Organisation Ne Ek Online Work Start liya hai..Jo sirf un logo ke liye hai...Jo life Me Kuch Kash Karna chate hai...jineke kush dream hai .I hope aapp bhi unme se Ho... WORK FROM HOME🏘 Work from online your phone/laptop 📲 International opportunity India 19+state always open office 🏬 Background 40 year old message fast & Start and earn i ma start last 3 month digital markting..and done supervisor level..monthy eraning 26 k... 👆👆👆👆👆👆👆 💐💐YOUTH CONTACT ME👈👈👈 Sabse phele Kam Ke bare me thora Sa bata tu...Apko pata hi hai CoVid-19 ke karn Jada Bhar nhi ja sakte to Hamari Organisation Ne Ek Online Work Start liya hai..Jo sirf un logo ke liye hai...Jo life Me Kuch Kash Karna chate hai...jineke kush dream hai .I hope aapp bhi unme se Ho... WORK FROM HOME🏘 Work from online your phone/laptop 📲 International opportunity India 19+state always open office 🏬 Background 40 year old message fast & Start and earn Msg me on WhatsApp hello or join contact 7986104375........

[@xStephieboox]

You don't ask them if they have time to talk to you because they'll always say no. Assume because they answered the phone that it means they can speak... this was bad, lol

[@SarfrazKhan-lf7hy]

yes you are right dear😂

[@rahulhroykaruturi6401]

Na it depends on person .I usually lift every single call even if I don't know number no matter how busy i am.

[@chandraprakash1241]

very true Ms. Ann...if you got a chance to speak to the other person just say it...its the LAST CHANCE....they will atomatically let us know if they are not in a situation to speak...and then asking for time will be better.

[@waelamir3494]

P

[@SonuKumar-oi7xt]

i ma start last 3 month digital markting..and done supervisor level..monthy eraning 26 k... 👆👆👆👆👆👆👆 💐💐YOUTH CONTACT ME👈👈👈 Sabse phele Kam Ke bare me thora Sa bata tu...Apko pata hi hai CoVid-19 ke karn Jada Bhar nhi ja sakte to Hamari Organisation Ne Ek Online Work Start liya hai..Jo sirf un logo ke liye hai...Jo life Me Kuch Kash Karna chate hai...jineke kush dream hai .I hope aapp bhi unme se Ho... WORK FROM HOME🏘 Work from online your phone/laptop 📲 International opportunity India 19+state always open office 🏬 Background 40 year old message fast & Start and earn Msg me on WhatsApp hello or join surveyheart.com/form/5f5356da65b7f20a91ce90af contact 7986104375 i ma start last 3 month digital markting..and done supervisor level..monthy eraning 26 k... 👆👆👆👆👆👆👆 💐💐YOUTH CONTACT ME👈👈👈 Sabse phele Kam Ke bare me thora Sa bata tu...Apko pata hi hai CoVid-19 ke karn Jada Bhar nhi ja sakte to Hamari Organisation Ne Ek Online Work Start liya hai..Jo sirf un logo ke liye hai...Jo life Me Kuch Kash Karna chate hai...jineke kush dream hai .I hope aapp bhi unme se Ho... WORK FROM HOME🏘 Work from online your phone/laptop 📲 International opportunity India 19+state always open office 🏬 Background 40 year old message fast & Start and earn i ma start last 3 month digital markting..and done supervisor level..monthy eraning 26 k... 👆👆👆👆👆👆👆 💐💐YOUTH CONTACT ME👈👈👈 Sabse phele Kam Ke bare me thora Sa bata tu...Apko pata hi hai CoVid-19 ke karn Jada Bhar nhi ja sakte to Hamari Organisation Ne Ek Online Work Start liya hai..Jo sirf un logo ke liye hai...Jo life Me Kuch Kash Karna chate hai...jineke kush dream hai .I hope aapp bhi unme se Ho... WORK FROM HOME🏘 Work from online your phone/laptop 📲 International opportunity India 19+state always open office 🏬 Background 40 year old message fast & Start and earn Msg me on WhatsApp hello or join contact 7986104375.......

[@matthewclabaugh777]

Never ask for time...never identify you are calling about a debt if you have not identified the debtor... rookies

[@janderewo1]

You don't ask if it's OK to talk, they would just say no to you. In this case you should be the one who's aggressive because you are the one who's calling.

[@josepsankhill48]

Never ask for Time, they're always busy sometimes they don't want to pay so come to the point directly.

[@malikfaisal7687]

It’s my Personal experience when I was calling in this manner no one ever payed. You have to be authoritative while calling a debtor, or else he/she will treat you like a fool

[@funnyworld2302]

sach bolu to video de zayda to comment se knowledge mil gaya

[@rohanrathod7091]

If I am calling for collection atleast I won’t use Bunty as my name 🤣

[@jithu7980]

🤣🤣🤣🤣

[@prodig1389]

😂

[@debasiskayal9918]

Bunty Sharma 😵

[@arbazjroy]

Bunty chodo laal

[@naveedkhan737]

What about "Gabbar"😂

[@rockstarrrize]

This is very counter productive , Top 5 Worst collection calls of this decade

[@MohitSharma-xg5qm]

This is not customer care call This is collection call Dude 😂

[@sunilchoudhary946]

Right bro

[@sphezuma3926]

I'm new into collections still struggling to make or probe correctly hopefully videos will be helpful

[@Ajindo76]

It really depends on the type of collections you are working. The first rule is smile and dial. Don’t waste your efforts on someone that doesn’t want to pay. Don’t ever ask if they have time to talk.

[@kadenajohnson7948]

Lol... This is completely wrong, 10 minutes?? Dang... They don't have even a minute on debt collector's. And when consumer says i don't have time, you should atleast say we do not want to bother you again but since we are talking right now, just allow me few moment so that i can let you know what it is about.

[@michaelsotomayor5001]

thank you for this tip.. have an interview tomorrow for collections job.

[@formula1982]

That would be rude of a CRO

[@asifzohaib9753]

APPREICIATE THAT

[@mikaelachavez1600]

If you make a call like this you not collecting shit. Never ask IF they can pay a collection, ask them HOW are they going to be able to solve this issue TODAY. Otherwise you’re leaving too much room for them to wiggle out of it. Lead the call and the customer will follow.

[@davebunda2434]

Some people take full resposibilities paying the dept on time bcoz of their career stabilities for them to wont having any issues that can affect their profession

[@alisikandar1998]

Guys... I'm not A collection specialist but As a bottom level executive when you call client's Remember you have to call them in Early working Hours which means before LUNCH .....first Introduce your self. .. like A best professional then just say in A polite way please can i take A few minutes with you immediately start your saying BLA BLA BLA then believe He/ she they can't just HANG your phone until EXCUSE for EMI then it's up to you .... about the Deadline of pending DUE'S. .... My dear try once believe me you will never disappointed with clients response. ... Love u All jaiiiiiiiiiiiiiiiiiii HIND

[@williamchintu2804]

In collection recovery process if you go on giving the time to the user as per their convenience then you won't be getting any collections

[@mohammedsameer238]

hello admin i'm really thankful of yours because of your videos only i got the job in collection & i need a small favor could you please upload a video of showing how to make data sheet by using excel sheet because from tomorrow i have joining & i dont know how to do excel so please kindly upload

[@saraswathichappidi8959]

Hiii

[@saraswathichappidi8959]

Present u are working in that collection dpmt

[@manpreetsingla4769]

Whwre u get job sir

[@gvndrwt]

Customer has no intention to pay 😂

[@GautamKumar-mn9jp]

😂😂

[@md.hafijurrahmanfcgavatadv4886]

Nice to meet you! I'm happy to see the conversation!

[@mohammedali111]

NEVER WORK AT A CALL CENTER. ITS EMOTIONALLY, PHYSICALLY, AND MENTALLY HARMFUL. YOU DESERVE SO MUCH BETTER. WORK IN A SHOP IF YOU HAVE TO AND CONTINUE WITH YOUR DREAM. BUT DO NOT SELL YOURSELF TO ONE OF THESE SLAVE CENTERS WHERE EVERY SINGLE BLOODY MINUITE IS A CALL AND YOU ARE PROBABLY TOO STRESSED AND DREADING THE NEXT DAY TO WORK ON YOUR DREAMS.

[@ShahzadKhan-jx9be]

bitter truth bro.

[@lover1984ful]

What a non sense script...first thing if u ask them is this a good time they will never say yes... you need to be very assertive and get it right point.

[@kadenajohnson7948]

And i don't think it's a good idea to open the call asking for 10 minutes, dang... You'll end up just hearing "hello" the whole time.

[@benjrave9622]

You have to pay your debts so that you will not disturb by your own mistake, its your responaibility that face yourself!

[@MaryMargaretteWhite-ek5tn]

🤣😅experienced in that. They know what's when I call.

[@abhishekghosh7518]

May I talk to you regarding your car's extended warranty?

[@anupamgupta8923]

If was that bunty I would've opened up the chatri ☂️ in right place.

[@jasintaselvi1557]

wow they can speak fluent english very confidentially.. some people want job as a telecollector but their english speaking is very very poor ,,they won't have the confidence when talking to someone on the phone..

[@blakeallen3429]

Want the calls to stop? Pay your bills!

[@sarahjanerolona7102]

Exactly😉

[@msrr1303]

“Good morning, ma’am. I’m trying to get ahold of accounts payable. (Receptionist offers to transfer the call). Thank you.” (Person picks up) “Good morning, sir/ma’am. My name is (insert name), from the credit department of (insert company name).” “I noticed your account has an open balance. (Provide supporting info such as date and/or invoice number). If you’d like, I could email the invoice.” That’s pretty much it, really. Most businesses are generally compliant and happy to help.

[@alicehateu3686]

Just a word of advice don't say the words "ma'am" it makes them irrate and just simply say "don't worry this will be quick just give me two minutes of your time, okay?" It always work and plus always use their first name like miss Charlie or Stacy it's more endearing that way.

[@amalnoor8328]

Can u give more tips dear.. As I recently join a call centre and facing difficulties while talking to international clints

[@rakeshaggarwal1934]

No body pays like this... This is collection not loan sales

[@ncr004]

idk why all Indian tech supports speak soooo fast

[@allrounderpanda22]

TL nahi maanega itna time dena😂

[@cullenmccurrach5381]

Can I use this video for a project? Please reply!

[@SLGKK]

Already i am working banking collection team leader any job opening

[@jutube3493]

Some American customers hang up the phone when the one assisting them have accent

[@jacesorragnain]

e didn't even verify the person yet. He is not compliant. 😒 He is not an effective collector. He can't even control the call.

[@paltangreenworld2333]

Very Sweety speaking

[@merryplat5730]

I think it's better if you'd only make them ring back

[@tesslargosa5503]

Mom? Call them by name.

[@javed4503]

where was ur headset connected .. the white phone on the desk had no black wire connected any where ..

[@Sulfen]

You can connect the headset to the computer and the phone is wired through a telephone or Ethernet cord to the local network or to the computer.

[@Sujit_j183]

Is there pressure or Target in this job?

[@itsarun7365]

Pressure and pay both will be high

[@parikshitholmeroy4861]

aise bolega toh kab emi nahi milega 😁

[@AnythingEverything03]

Indian reps use their sudo name, no one says I am bunty

[@jaspreetsingh-pf4mc]

The only thing in the call center is bull shit

[@anduin1]

Dont ever admit to collection companies you owe them anything. At that point some company bought your debt, definitely don't give them a dime.

[@kajalpowale8143]

I have learned this video was how to handle this type customers.

[@dancewithyall904]

you forgot I'm sorry if I caught you at a wrong time

[@defneagle.779]

Toilet paper??

[@prakashdevarajan5929]

This type of video is not correct Technic to make customer pay emi. First of all collection staff must visit customer's place and make a friendly move. Then ask about emi. This must be the essential movement to getting emi amount from customers. By the way, I'm also a collection officer from hdb financial services.

[@---kt5xz]

Careful 😂

[@Tharan-td8jw]

Brader, why are you doing customer service at debt collection ??? 😂😂😂

[@vickyodera5722]

She is out shopping 🤣🤣🤣

[@dangerousmachenism4943]

Im running a call centre of debt collection in Malaysia

[@hugomendez2301]

Dangerous Machenism so?

[@dangerousmachenism4943]

Hugo Mendez So? What is so? Any fucking problem for you?

[@rumi2245]

So?

[@Vermaji8299]

So ?

[@luisvillavana7855]

Pronunciation must be improved

[@sanjaysree9382]

Super sir

[@shishirdnath]

Was she reading times of india

[@princeranju6098]

Mean while in india collection department u should pay emi now other wise we will take action against you after non paymet of 20 days without any rulse

[@sunilchoudhary946]

Ye to aese bat kr rha he jaise us lady ko inse paise lena he

[@madansaini8906]

What a name bunty Have a name like Hector Gilbert Greco Greco Short form of your name May be Otherwise they will understand u indians nd in outbound calls u have to give the client that name by which they are familiar with

[@DBR00]

The guy didnt change his shirt.

[@CristineAsis]

Hahaha

[@lovelyrania1902]

Here in Saudi Arabia if you call STC OR MOBILY landline then u will got an Indian operator agent who talks fast and rude.... plus u don't understand cos accent.. some Indian has a good accent by the way😘

[@imranhatim.3264]

I'm an indian, try talking to me, u are what palestinian jordanian what?

[@nahidofficialqa]

good

[@apamningshen2261]

What kind of collection agency ...no quality disclosure ...no recording is there ....oooo what the heck is this

[@ukhouseRJ]

he just failed the call for not saying this call will be monitor or recorded hahahahhaa

[@himanshubaliyan2613]

Bhai customer service de ra hai kya.. collection karna hai agr tere jaise betha diye na collection me toh loan ka paisa koi ne Dene wala....bhai service nahi dera tu ..usse paise lene hai

[@meghakumari7241]

Kya ye video sahi hai ya nhi.. Fake video hai kya???

[@kenpaul895]

Hahahahahhahahahah is this a joke? Hahaha

[@learneasyenglish7916]

Its not tge way a collection call goes 😂you will never collect otherwise

[@rajannav4057]

this is helpful great..

[@Anzish_Zeeshan]

Yes

[@BholaSingh-zb9sn]

ਬੜੀ ਦੇਰ

[@joeyracs7469]

I'm calling from Indiaaaaaa. Vould you care to buy any of our prrroducts?

[@markeugenelee2083]

Ma'am,,,,,fawks to u maam

[@TerryJulianLive]

lmaoo

[@Sam-270]

Collection call not a customer support 😁😁😁

[@Unknown_ghost30]

She not gonna trust you cuz

[@avinashavi4194]

Looks like his communication is worst.... And the way he approaches the customers is really panthic

[@bazsinhgavlog1166]

they will always say no..always have their stupid excuses!tsss

[@lmd499]

People who do these jobs are the scum of the earth

[@eddechinnappareddy6022]

It's not good for collection

[@singhkhan6580]

Ma'am ma'am??

[@aestheticstatus3755]

better to get a job of sweeper .... than this hell

[@mhshop4137]

you mean how not to

[@seenuthakur7675]

Its not that easy 😉... Comment section is more helpful

[@kirankumarchauhan2242]

Hindi video

[@rush6968]

That accent just pisses me off so much. I never talk to these people funny the names they come up with like Mathew, David, Edward But they can’t speak English. Lol

[@ferwasborn4this]

The fact that you get pissed for an accent is pretty ridiculous.

[@iamawsom11]

sounds about racist

[@rajabawalling4169]

Mam mam

[@CuriousChronicles82275]

Wow not to be a racist but the accent is so indian.

[@TRV9806]

Is it customer care or collections . What a joke😴

[@v.prestorpnrcrtlcrt2096]

How did such a IMO horrible vid get saved to a playlist of music. It's like Telemarketing 1980. Some solid advice: IMO (not all but); a telemarketer, with an Indian accent. Hang Up Fast. Not racist, factual.

[@seergore8637]

Peter Gore Seer, Fake Video Why Bother?.

[@srmanimation1089]

Banty 😂

[@amitdheeryan]

अबे तुम ने अंग्रेज को लोन दिया कैसे पहले तो ये बता साला हमारा रिजेक्ट करते हो और अंग्रेजो को मुफ्त की राबड़ी बाट रहे हो बे ।लेले EMI देगी तुझे घण्टा

[@karikare2054]

Accent

[@nishi8149]

10 min.. 😂😂😂

[@the7.3powerstrokeguy98]

Horrible collection call. FDCPA violation and "possible 3rd party disclosure". Never verified he was speaking to the correct person. You already have the customer on the phone. Make your move and advise of past due and demand payment!

[@ninacarranza5189]

Lol

[@Pavindran-sw8rd]

Bunty??? 🤣🤣🤣🤣🤣🤣