#1

[@ankitamehta857]

Can we modify oob workflow? To update change grp approval

[@sandeepnikam8816]

good explanation....could you please make videos on workflow

[@puneetgoel5340]

I have two policy decisions with the same condition but with orders 100 & 200. My expectation is first order 100 should be called once that is approved than order 200 should be called but it is calling both of them together. What changes should be done so that they are called in sequential order and not parallel

[@galaktoza]

You need two Change Approval Policies, each with separate decisions. Order is kind of irrelevant in the policy and for your case. Then, copy flow "Change - Normal - Assess" and add a step after step 5 (after the If logic for Skipped approvals) a "Wait for condition" action. Here you will check if the change request is approved. Then reset the approval to Requested with "Update record" flow action. Then you can apply your own Change Approval Policy with your second approval and only then the flow can proceed to Evaluate Change Model which will transition the state of the change to Authorize. This way, your two approvals are kept in the Assess state of the Change Request and proceed to the Authorize state only when both are approved. Remember to activate your own flow but deactivate baseline one.