10/10 Darren for refusing to pay the service charge! If you want to leave a tip that should be up to you the customer, not the business.!
@garfieldsmith3326 ай бұрын
Over here few places add a service charge. Seems to be increasing as a trend. Restaurants usually add one for large groups and it is printed on the menu. However the "machines" (debit card machines) come up with several tip amounts on the screens. No tip is fortunately one of them. I tip in cash if I have it on me, else the machine. However I tip what I want. The better the service, the better the tip.
@WaferBrik6 ай бұрын
I didn't even know the service charge was optional.
@horacephistbump6 ай бұрын
The obvious side effect of Brexit. European hospitality staff replaced by Indians. Everywhere service is going downhill.
@fidgetspinner3436 ай бұрын
This was a really good video and very interesting indeed. More of this type of thing please, testing out these chains and high end places for service. Good stuff 👍
@Liam-yr4uf6 ай бұрын
I never pay the service charge, unless the staff do their job really well. But most only do the bare minimum. Stuff em. They screw you for enough money anyway.
@jimprice64866 ай бұрын
At least Dick Turpin had the decency to wear a mask. Criminal.
@rhodaborrocks-dy3fb6 ай бұрын
I can guarantee I will NEVER go to one of these places. Anyone who even thinks about spending that kind of money there is an absolute mug
@KaraokeDave6 ай бұрын
Let's face it, you wouldn't have gone there anyway.
@patrickmcguigan72536 ай бұрын
Jesus, that woman who came round with your bill, looks like she lost a fiver and found a penny.
@WaferBrik6 ай бұрын
Lol
@svlagonda74175 ай бұрын
That waitress should be FIRED. Zero charm, zero engagement, zero personality, she'd put off people/customers from going there or returning.
@nigelharrison40896 ай бұрын
Hate people working in the service industry who clearly dislike serving 😮😮😮
@DJsFoodTravels6 ай бұрын
Agreed
@griswald71566 ай бұрын
Minimum wage dosent make you carefree and happy….youll see happier slaves..
@victorymansions6 ай бұрын
@@griswald7156 agreed, I'm in kitchen work and my hours and wages equate to minimum wage because I'm contracted. It's a good job I never meet the customers face to face because I am not licking arse for my shitty wage. I enjoy serving good food, that's it.
@griswald71566 ай бұрын
@victorymansions I be worked in a kitchen and I know you suffer..the hierarchy in a kitchen is tough to take., but if you’ve no options you do it..I’ve had a manager kick me then laugh..
@richardteale32176 ай бұрын
Pathetic…….all style and no substance ……..but doesn’t that sum up the whole world now anyway. I live in the countryside in Yorkshire and when I go into a town or city now,I take a rucksack with food and drink and sit in a quiet park. I am no skinflint, but these modern day ridiculous prices? NO THANKS . Especially foreign owned,because as someone else remarked, most of them hate us anyway. Racism??? THEY invented it .
@eastlondona.m.w28866 ай бұрын
Look at the face on the waitress with the card machine it was pure contempt
@philharry1396 ай бұрын
Terrible attitude from the server. Unfriendly and arrogant.
@christokaloudis20506 ай бұрын
Look brother I’m Greek born in England I’m 45 years old my mum and dad had a chippy for years all my family had chippys trust me they had bad manners the one thing my dad told me a smile and respect is what brings people back not just good food
@stephenhaywood56726 ай бұрын
The woman server is definitely in the wrong job. Zero personality
@skyterrapin6 ай бұрын
She is in the wrong country
@Aussie32256 ай бұрын
As we say in. Australia, personality of a blowfly.
@vickikay546 ай бұрын
They could have dipped her face in a bucket of water if they ran out of lemon juice.
@WaferBrik6 ай бұрын
I visited a kebab shop tonight and the Indian guy there couldn't have been nicer. Thanked me on arrival for choosing the place and on leaving again thanked me for my custom. In between, he advised which sauces would work best with the kebabs I'd chosen and asked how I handled heat because a couple of the sauces were very spicy. Also told me truthfully he wouldn't recommend falafel for a friend who's gluten intolerant because it was bought in and he couldn't guarantee it wasn't exposed to gluten during the manufacturing process. He liked what he was doing and obviously liked people. I'll be going back.
@signnamesparkle5 ай бұрын
The so called 'service' was absolutely disgraceful. Well done for calling it out 👏
@muppit6666 ай бұрын
The look of contempt she gave. That’s not how to welcome people into your establishment. It’s almost as if she hated you. Most unwelcoming.
@MeadowDay5 ай бұрын
She does…I assure you!
@ANDYMORRIS-dz3dv6 ай бұрын
Darren They advertise open at 7 then mug you off til 8:10 The service was appalling and the coffee dangerously hot But you gave it a fair review The server at the end appears unfazed by you asking for the service charge to be removed Please do more of these and expose the shambolic level of service in this country Well done
@johngibson38376 ай бұрын
Agree
@Mattygrooves6 ай бұрын
The waiter did acknowledge you and he smiled and nodded ,this is a thankyou ,that was obvious ,why are finding faults
@judithmorganjudyteen6 ай бұрын
@@MattygroovesYes, he did
@pussycats4566 ай бұрын
Ah, but the politicians would have you believe the country would crumble without these immigrant service industry workers.
@supergran10005 ай бұрын
Website says 8am.
@janbow51246 ай бұрын
It does not matter whether you are serving a pair of socks or a meal you should be polite and willing to be pleasant to the customer.
@DJsFoodTravels6 ай бұрын
Agreed
@isabelle14ish6 ай бұрын
Shocking customer service.They obviously don't value their customers. So wrong.I wouldn't have paid the service charge too.
@johngibson38376 ай бұрын
Hey up mate there's no reason for rudeness
@jamieround27846 ай бұрын
Everyone should just refuse to pay a service charge full stop.
@bobmegazinc45326 ай бұрын
typical foreigners.....prob on full benefits fiddling and contempt for darren....VOTE FARAGE
@korpiz6 ай бұрын
Why would they value their customers, they just get tourists that come once. So they don’t care, max price minimum service.
@seamus97506 ай бұрын
Microwaved coffee i suspect 😅...I rarely eat out anymore because of the overpriced crap that is served up.
@leeatkin95836 ай бұрын
Get yourself to family/locally run/owed places.....100% better than the shite in this vid.
@shsh-he5qg6 ай бұрын
Because the uk has put up prices and you can’t even afford a humble fish and chips 😂
@shsh-he5qg6 ай бұрын
@@pingu8666 go one then, tell us what are our worries ?
@FattyOn2Wheels6 ай бұрын
@@pingu8666 sheep 🐑🐑🐑🐑
@brumsgrub86336 ай бұрын
Go to decent places then, find where they are, there are amazing places out there
@ThePensta816 ай бұрын
Oh my gosh... that was so bad!! The complete lack of service mixed with the price definitely showed it wasn't worth it. Good on you fir telling her to remove the service charge. The fact she didn't bother to ask about that or apologise for the experience you had spoke volumes really. You are definitely not being finicky, service and hospitality is clearly on the decline or non existent in some cases. I think its brilliant you are shining a light on this. Love your open and honest reviews. Keep them coming!
@DJsFoodTravels6 ай бұрын
Shocking huh
@johngibson38376 ай бұрын
No response to service charge pretty much says it all mate as she didn't even care to know way
@KaraokeDave6 ай бұрын
Removing the service charge only hurts the minimum wage worker, not the company who has inadequately trained them. Brexit has made service quality in this country slip, and we will only get it back by training, or rejoining the the EU.
@jonnamechange68546 ай бұрын
@@KaraokeDave If you like EU so much why don't you move to spain? What's brexit got to do with miserable service? Do you mean European workers over here are much friendlier?
@KaraokeDave6 ай бұрын
@@jonnamechange6854 before Brexit we had more European workers, unsurprisingly. They had to be replaced with Indian and other non-EU workers where standards are different. Not worse necessarily, but different. You can see it with your own eyes if you look. I work in the industry, I've seen it all unfold. This video is a perfect example. Before Brexit these two would have not worked here. Brexit has given them that chance, and I can't blame them for taking it.
@geoffas6 ай бұрын
Burning hot drinks/food is usually a sure sign that it was microwaved.
@EMEL-hr4ut5 ай бұрын
Once you go microwave for hot drinks you can't go back. It does work but you have to know your settings
@MaureenKelly-p8d6 ай бұрын
Clearly rude, unprofessional staff. I wonder where the manager was❓What a waste of money. They do not deserve to be in business‼️
@kelly26b6 ай бұрын
The way she snatched the bill out your hand Darren!!!! No you are not getting too finicky at all mate, glad you told them to take off the service charge!
@Adrian-ek8hu6 ай бұрын
Bloody disgusting service would never go into @CaffeConcerto after watching that.
@michaelaquinn53966 ай бұрын
Might be a good idea to send a copy of this to their head office. Lying about when they open and the shocking service you were given. Keep up the good work Darren. 😊
@65Lynchy6 ай бұрын
They don't care,places are always full later on,tourists n Arabs ,like many places give all the bad reviews you like people still go
@greenman31206 ай бұрын
My wife and I had this revelation about demanding good service recently. It's a disgrace how poor hospitality has become in this country
@KaraokeDave6 ай бұрын
Brexit.
@tangogent5 ай бұрын
@@KaraokeDave THIS!!!
@terencephillips68333 ай бұрын
@@KaraokeDave..It rained today ..Brexit .
@sparkles12606 ай бұрын
I had to laugh when you said to the waitress "I didn't get any" (meaning service charge) and she didn't even catch the shade you were throwing 😂 😂
@garysanders80906 ай бұрын
How rude was she. Disgraceful price. Daylight robbery from a tourist trap. No wonder its empty. Shame you have to pay for this rubbish but it saves the rest of us bothering. Thanks DJ
@cherryred17325 ай бұрын
Hell yes. She had a face on her like a bag of chisels . They most certainly know how to have your pants right down around ankles at that place.
@pjy31416 ай бұрын
Thanks for sharing Darren, the sour faced person who took your payment said it all 🤣
@gregjarvis32886 ай бұрын
She looked a happy soul !!.........not.
@maryconlan13846 ай бұрын
What a surly waitress
@lukebignell78466 ай бұрын
11:39 The look on bin bags face. Looks like she is chewing on a wasp, doesn’t even say anything
@pagent116 ай бұрын
In my day it was always ‘The customer comes first’! That old gesture of professionalism has without doubt gone out of the window!!!!
@MANCHESTERMAN016 ай бұрын
WOW.! That server at the end was horrible, so glad you caught that on camera, it's such a good idea going forward because explaining something like this does not show how bad it actually is.
@warickhunt29406 ай бұрын
Great to see you are calling out the poor service,food and disgraceful prices now mate.
@weaverfamilyadventures6 ай бұрын
Chains seem to be soulless, nothing warranted the value you paid
@TwoWalliesandaFoodReview6 ай бұрын
What a cheek adding a service charge, more front than Brighton
@judithmorganjudyteen6 ай бұрын
They all seem to now in London
@lukebignell78466 ай бұрын
This is a tourist clip joint. No Londoners would eat there.
@fidgetspinner3436 ай бұрын
No, they have branches all across the UK
@juliawilliams34676 ай бұрын
I agree with you really bad service , no your not being finiky ,your doing honest reviews , the good and the bad , not living in london we have no idea of how things are ,this really helps people who pay a visit to your area. Doing a great job ,keep it up x
@ashmur836 ай бұрын
Stumbled across this channel and watched a few and enjoy your honest approach, subscribed
@DJsFoodTravels6 ай бұрын
Thanks and welcome
@tangogent5 ай бұрын
Absolutely agree with you that you had no service. Those three servers gave nothing of their humanity; they might as well have been robots; perhaps the last was the worst. When it comes to hospitality, little thing MEAN A ALOT. Bless!
@lewisclarke52406 ай бұрын
The way she snatched that receipt out of your hand 😂. Worse service ive seen
@kevinhoughton91346 ай бұрын
Loving this new complete review format and with the two cameras DJ, the subscribers are creeping up as well. What ignorant staff, they should not be working in hospitality or anywhere where the general public is concerned.
@fnuppyfnup6 ай бұрын
I think the bigger issue than the manners of the table staff is what goes on in the kitchen in terms of cleanliness...
@martynsamsom82372 ай бұрын
The country needs more reviews like yours. Well done and thank you for educating these rip off establishments.
@DJsFoodTravels2 ай бұрын
KZbin dont agree
@nickbarnes93406 ай бұрын
Some establishments do not care about the customer experience. Great review.
@Liam-yr4uf6 ай бұрын
The worst part is that they don't even know they are being rude and unprofessional. This is the way of the world now. Basic manners and courtesy... nah. Uneducated.
@CiderGuy6 ай бұрын
Appreciating these videos Darren, a far more objective approach to food reviewing and importantly giving us, the potential customer, fair warning of where or .. where NOT to spend our hard earned cash. Noticing the dropping standards in hospitality everywhere sadly, it’s like they can’t be bothered but it’s they who are losing out on their own income. Everyone knows how important tips are to waiting staff … you’d have thought they’d try just a little bit even? 😵💫
@SarahLou-vp6je6 ай бұрын
Just watched this, that woman at the end! Couldn’t even crack her face! I almost cheered when you said take the service charge off 👏👏👏👏👏🥳🥳🥳🥳🥳👏👏👏⭐️👏
@chrisstewart74206 ай бұрын
Flipping Heck Darren, you're last post Fish n chips super good this one Why. You do put yourself through it for us.😂 I think Cafe concerto should loose 5 letters and just be Cafe Con.😂❤
@lewisclarke52406 ай бұрын
Cafe Con uno 😂😂😂😂😂
@heli-crewhgs52856 ай бұрын
Caffé Concerto is not at all ‘posh.’ It’s just another chain, with rip-off prices and third rate service, from indifferent waiting staff.
@jeffjones97926 ай бұрын
Stick to what you know, DJ. Small family run side street outlets. They respect your custom. Thanks for taking us along. Appreciated
@nchawla52976 ай бұрын
Boycott Cafe Concerto everyone
@glenfordburrell10766 ай бұрын
That's why you paid £17.00 for a couple of slices. My motto is this. Always be polite and accommodating!
@AndyLonghorn6 ай бұрын
Darren until we all fight back and refuse to pay for service that was never there, nothing will be done. Until business is hurt financially managers don't care, its basic stuff, but as i say until we change our habits its not going to change. Keep up the good work though fella, hops your tongue is Ok!!
@user-ye2ge4zo5lhennypenny26 күн бұрын
Yay another adventure with our Food Mogul! ❤🎉obviously never judge a book by its cover...good on ya Darren for filming 🎥 the whole thing!! I didn't understand anything the Server said 😅😅😅 Used to be 'Service with a Smile' in my day I am 67...crikey it looks very sweet! Too much sugar for me! But another wonderful review Darren thankyou sincerely Helen in Australia 🇦🇺 ❤🎉
@brianhall98936 ай бұрын
Top bloke DJ getting the service charge taken off 👏. I've worked in the retail service industry for over 47 years and basic manors and going the extra mile is basics. They clearly have the wrong people in the job, extortionate price that like 😮
@ElizabethShaw-h9z6 ай бұрын
Like your honest reviews.No wonder so many places are closing.
@ChrisyC5676 ай бұрын
Oh Darren your so right with all this one.. I loved it when you asked them to remove the service charge, too right the miserable gits.. Nice one mate show what's going on in the trade.. 😉👍🏻
@Redsnapper1236 ай бұрын
Good video! Sorry for your bad experience.
@agffans57256 ай бұрын
People often say that Copenhagen is expensive, but in Denmark the VAT sales tax is always included in the price in advance and there are also no unpleasant service charge surprise, because we do not have such a thing, just like no tip is expected. So the listed price you see, is also the price you end up paying.
@Lily_The_Pink9725 ай бұрын
Sales tax (VAT) is always included in the UK and there is no compulsory requirement to leave a tip. If it's been included on the bill, just deduct it and pay the subtotal. Leave a cash tip if you wish.
@agffans57255 ай бұрын
@@Lily_The_Pink972 .. Yet at around 12: 45 minutes into this vid, you are told that the VAT sales tax was added on top of the listed price in the bill, though he "escaped" paying the service charge.
@Lily_The_Pink9725 ай бұрын
@agffans5725 Yes, he did say that, but he means it's itemised on the bill but not charged on top of the advertised price. So 6.99 for coffee includes Value Added Tax, but not a service charge. It's itemised seperately to help people do their accounts as businesses and the self employed can claim VAT back. He hasn't made that very clear. Any advertised price in the UK always includes VAT. Certain items are exempt from VAT.
@agffans57255 ай бұрын
@@Lily_The_Pink972 .. Actually he clearly stated the price he paid for each item and then said that there is VAT on top of that. I looked it up, and the listed price is now actually £1 lower for each item than the price he mentioned he paid before VAT, so the French toast with Nutella, strawberry and banana is now listed at £15.95 and the Spanish Latte 5.95, so he clearly ended up paying more than the listed price.
@ianwilliamson77036 ай бұрын
That was extremely poor customer service, cold and contempt. I would have no hesitation, in raising a formal complaint to their head office. That waitress, almost treated you like dirt, she showed no respect whatsoever, she’s obviously in the wrong job?
@michaelvoyzey10996 ай бұрын
Darren your content is getting better and better first class I look forward to everyone you upload
@stephenboulter47276 ай бұрын
Yes, I do enjoy the content, that's why I'm now a happy subscriber. That surly face the 'waitress' had when you asked to remove the service charge was priceless, not from having to deal with a dissatisfied customer but the inconvenience to HER of having to press a few more keys on the PDQ machine, shocking! I've been a car salesman for more than 40 years (yes, I'm past retirement age now!) but still working and loving every minute! Last 5 years I'e been working at a (very) large car supermarket based in North London, if I didn't provide enthusiastic, quality service it would result in: #1: wouldn't earn any money, #2: really wouldn't enjoy it, and of course, #3: I would be out on my arse! More power to you DJ!
@LindaRolph-e6g6 ай бұрын
Wow! Shocking service and ridiculous price. One to avoid.
@michaelmccooey55006 ай бұрын
Don’t rely on repeat business so don’t care otherwise they’d be closed down
@CiderGuy6 ай бұрын
Yeah, this is it. Concerto cafe are the Angus Steakhouse of the Cafe world in London. Neither care about repeat business just gullible tourists. 👎
@almira5656 ай бұрын
You can tell the 'type' of people on service showing absolute disdain, so fing obvious, so happy you did not pay their shitty service charge.
@spongey766 ай бұрын
good man darren not paying service charge because truth being told you never got any unbeleaveable like the new format keep it up my friend
@bar10ml445 ай бұрын
Eating out has become ridiculously expensive and unenjoyable. Very bad choice of establishment. All glitz, no substance.
@mingulay295 ай бұрын
In a decent Spanish bar the "camarero" will hold two jugs; one hot milk, one cold and ask how you want it. Caliente (hot) does not mean scalding and the milk does not drown the coffee as in a latte in the UK. Wanting a Spanish type coffee I ask for a flat white which comes with double the coffee and less milk, and the classic "cortado" is now being sold by Cafe Nero and some restaurants where you get just a little milk. In Paris a Cafe au lait will cost heaven and earth because only tourists ask for it but if you ask for a "noisette" you will get a Spanish type cortado and a smile from the waiter and you will pay a fraction of the price of an au lait.
@jonathanbowles25776 ай бұрын
Good Evening DJ. I was watching your video very closely, straight away, I did pick up from the Food and Beverage Server, No engagement, bad Attitude, No rapport with yourself. It does not matter about the Location of the Establishment. You are a Customer and You pay there wages. You are Important to there Business and Hopefully repeat Custom for them. But, from what I could see, just two slices of toast and a little bit of sliced up fruit with chocolate sauce. A very Scalding Hot Glass of milky Coffee. Over Priced Food and Drink, and really Pretentious and No Hospitality what so ever. Customer Service, there was absolutely 0%. Thank you DJ, for Sharing your Honest and showing us what it is like now at certain Restaurants and Cafe's. It really does put off, going out and Treating yourself.
@briancuthbert45085 ай бұрын
You are spot on Darren. Horrible service. And the price is a total rip off!!
@jeanettedemosthenous26856 ай бұрын
Excellent idea DJ to review the whole experience and not just the food. Your wry acceptance of this experience made me giggle - but seriously - what an absolute rip off for a bit of bread and fruit and a beverage that injured you. My mum always said that there is no excuse for bad manners. Do these people even realise that it is the customers who are paying their wages. x
@DJsFoodTravels6 ай бұрын
🙏🏼🙂👍🏼
@rosscol11646 ай бұрын
100% agree with you Darren on these restaurants, if they're AUTO charging for service charge you'd imagine thats because they've been absolutely amazing the whole time, conversation, everything explained in detail, questions answered, manners, a smile etc etc, but NOTHING and they still charge!!! Its almost fraud!!!! you cant legally charge for something you've never received!!!!!
@Jimbo8786 ай бұрын
You can understand why every other table around you is empty, good grief 😮
@mooncakerabbithender72036 ай бұрын
What has happened to customer service!!! that woman wow!!! would not want to be her enemy. and the man was no better,. Disgusting service so glad you removed the service charge. You should have complained about the coffee that's horrendous . Thankyou for informing us of not wasting our money and time going there. Very gloomy!!!
@pammyb19726 ай бұрын
Omg absolutely ridiculous prices! And miserable/terrible staff! And I have to confess I've never heard of that coffee chain, but after that I don't feel like I'm missing out!😂😂😂
@_Why_1236 ай бұрын
🤔hmmm... Just stating the obvious here... There doesn't appear to be any other clients! 😮 Will they just keep on putting up their prices to cover the costs? ... Just carry on treating the occasional client without any attempt at hospitality, until there are no more clients coming, go bankrupt and close up, cry a bit, and then go looking for another job? 🤯🥳
@bobbybennett64896 ай бұрын
One of my pet hates is coffee shops advertising they close at, say, 9pm but stop serving coffee to clean the machines at 8:30! The service should be as advertised
@carolgriffiths16826 ай бұрын
Love the new style reviews and your honesty - there’s one place that won’t be on my list, a smile would have been a lovely gesture - staff need reminding that we deserve to be treated nicely.
@ronmckay5046 ай бұрын
Here in Canada a lot of the restaurants are pricing themselves out of business. Most seniors on fixed income can't afford to go out for a meal anymore. Too many restaurants are advertising fine dining ad charging ridiculous prices with no customers wwhen they could be serving reasonably priced home cooked style food that doesn't leave the customer still hungrywwhen they leave. Prices are too high and the portion sizes are too small at most places. For example chicken wings at most pizza places are about $8/lb but when the same wings are being sold at a restaurant the price soars to $18/lb. A little profit is understandable but that is price gouging at its worst and that doesn't include the tax and tip.
@philipmckeon89446 ай бұрын
Why the heck are you getting such a bad run Darren. Jaysis! I would refuse to pay. I did that abroad once. However. It adds so much to your content which I love. Great idea by the way to have the two cameras and judge the whole experience. Thanks 👍
@Marcel_Audubon5 ай бұрын
I've been a waiter (a good one!) and quickly observed that some people simply don't have the capacity to do that job. This is not something that will improve with time or training, it's just a mismatch of the core person to the requirements of the job. For the sake of both customers and servers, these people should be replaced as soon as this is noticed (which I guarantee you will be shortly after they have started). No shade on these people, they might be delightful and have the ability to succeed at other jobs ... just not this one as it takes a very particular skill set.
@JcWrightyLive6 ай бұрын
Well done mate, a honest review, thank you 👍
@andrewgalt39646 ай бұрын
Agree 100% with you Darren about customer service these days it appears to be the norm !! Good you removed the service charge ❤
@LostWages6 ай бұрын
Shocking service...I will avoid this chain for sure. Good work DJ
@leeemery80996 ай бұрын
The woman that gave you the bill looked happy didn’t she 😄 it must be hard to get out of bed for some people 😞
@WaferBrik6 ай бұрын
For me, it depends on who I'm in bed with. 😉
@CLIVETHE1256 ай бұрын
Your bang on with the service ,or lack of it .Intresting about the coffee temp .My son has just bought a Sage Smart ketle ..and that gives you a few options of buttons to press for the temp to be set to whatever drink you make. Coffee has it,s own buttons at a reduced heat .
@747jono6 ай бұрын
Agree Darren, Unfortunately because I don't get out to eat anymore looking after my Mom, housebound and not in the best of health its nice to see your videos. I am in Manchester and ok I may be speaking out of turn its trying to be London. Bear with me, people think you guys are rolling in cash, do they look at rents, property prices food everything etc. Its crazy. I feel sorry for people down South its tough ok I am not political at all. You have 10 million people Manchester has less than a million 😂. I also feel sorry for foreign visitors who get ripped off etc. Don't get me started. Standards are shot to pieces. Courtesy costs nothing. The head of venues and bars keeps moaning about no support for these types of business bla bla. Ok covid etc. What is the phrase build it and they will come, yes but provide service manners and ffs(sorry) sell your wares with enthusiasm. Cheers Jonathan
@fidgetspinner3436 ай бұрын
Great review, fascinating to see. Amazing how expensive stuff is getting nowadays
@goneyslash6 ай бұрын
Enjoyed this video. Thanks
@firstman92736 ай бұрын
Spot on review, I would never set foot in a place like that, but it was interesting to see that I'm not missing anything. and I am saving myself from all the upset that going there would cause me.
@borusa326 ай бұрын
Ooh that was cold. I would have felt rather unwelcome as a customer. Better off at a down to earth greasy spoon.Thanks for trying all these places out.
@susangrahamcoach6 ай бұрын
Loving the reviews Darren. We had afternoon tea there last year and the service hasn’t improved by the look of it. It was one of the most expensive afternoon teas I’ve had, every cup of tea and coffee was changed extra. Would not recommend it for the cost or service.
@junemccann59816 ай бұрын
At least you smile over it Darren. Good on you! 🥰☀️🥰xxx
@DJsFoodTravels6 ай бұрын
🙂🙏🏼
@Wolfman575 ай бұрын
I think that waitress has had a death in the family, what a happy soul. !!!
@newsmonger775 ай бұрын
Won't go near the place! They really hate us, customer service is terrible! Camera doesn't lie! Not surprised you were the only one in there?
@MsPoppinjay6 ай бұрын
I’ve actually walked out of a restaurant within the first 10 minutes if the server is rude, or not communicative. I understand you reviewed this place, but I’ll admit if I was with you, I’d say ‘come on let’s go’ lol!! New to you channel, love your reviews 😀😀
@DJsFoodTravels6 ай бұрын
Thank you and welcome
@747jono6 ай бұрын
Loved the way she said was everything ok for you sir 😂😂😂
@deborahrouse33306 ай бұрын
Just watched and the service was awful. So rude. Never heard of this company before and won't be going ever. Service charge should not be put on as standard. If we get a good service we leave a tip. Great reviews. Just started watching you.
@MrChivers1236 ай бұрын
What do you expect when this is no longer our country?
@newsmonger775 ай бұрын
I loved the double skinned coffee glass! I like my coffee piping hot!!!
@Grenadier20246 ай бұрын
The service looked diabolical. Service with a miserable face. I’m glad you’re showing their true colours. If you’re spending that money it’s more than just the food. It’s the whole experience. Keep up the good reviews with the new format. 👍