18 WooCommerce Subscriptions Tips You Probably Didn't Know!

[@simongondeck]

👉 Get the WooCommerce Subscriptions plugin: sgwp.dev/y0x Let me know if you have any questions or comments 👇

[@michellemccaleb4458]

Hi! For the toolbox, I looked at documentation and all and see that you can add to your subscription but if you have a subscription of multiple things or products like for example several types of coffee, can you add AND remove? I don't see this info anywhere.

[@vanceglobal7362]

This is by far the most informative video I've seen, these pointers will help a ton with setup of our subscription program, you also solved many of the functionality roadblocks I was running into with the base subscriptions app

[@simongondeck]

@@vanceglobal7362 thank you Vance for the kind words!

[@MatheusAlves-cq6pj]

I'm Brazilian and I'm a big fan of yours, thank you for all your videos, and soon I will learn English and work for the USA, a big hug and thanks for your videos that are great

[@simongondeck]

thank you for the kind words Matheus!

[@kaiser-qu5gr]

Brilliant! I learned so much thank you :) Sad to see you no longer upload videos though

[@overthrownewyork]

Wow wish I had all this info 4-5 years ago. lol Now im a pro running subscriptions automate woo, synced with square. And yes Go premium hosting. I have a dedicated server with wordkeeper. and make sure to have staging to test all the plugin updates!

[@simongondeck]

For sure!!

[@caseykittel]

for this video, you have earned my subscription. good one! thanks. I may have some questions too.

[@simongondeck]

sounds good Casey! And thanks!

[@huseyinkocatepe]

Thanks a lot, my friend. I think you will improve my work incredibly thanks to all the features you have shown. thanks and good luck.

[@simongondeck]

happy to hear that!

[@shannanoel2970]

Thank you so much for your videos! They are AMAZINGLY helpful! I have a question for you! In the example of the soap company you've shared let's say they have the subscription for the soap but one month they want to add in the natural brush or dryer balls to their order. Are they able to do that? Or do they need to place a whole separate order and pay additional shipping? Or is there a way to combine them once they have placed that new ordeR? THank you again!! Have a lovely day!

[@zeusgrageda5279]

Hi Simon! Great video! Thank you for doing this. I just have a question. Can stripe process multiple subscription products in a single cart? Will it be able to renew the subscriptions even it has different dates?

[@simongondeck]

Hey Zeus! Yes you are correct. Stripe can process multiple subscription products in a single cart using WooCommerce Subscriptions. Subscriptions will renew even if it has different dates.

[@fabiennewintle6726]

Thanks for the video Simon. At 22.08 I see your install mentions 'Allow switching between subscription plans". Is this extra functionality from a plugin or custom code perhaps? I am trying to find out what the process would be to allow customers to change from one subscription product to another subscription product and if that is possible or if it is a new checkout and I need to manually work the pro-rata. Was hoping that this "allow switching between subscription plans" is what this could be. Many tahnks

[@sunprotoo]

Simon, thanks for all the helpful insight that you provide through your videos. I'm attempting to put together an mlm using subscriptions and your videos are valuable tools.

[@simongondeck]

Great to hear it was helpful terry!

[@andrewkarim3451]

This was useful information. Thank you. Stay blessed.

[@simongondeck]

Glad you got value out of the video!

[@ThrowDots]

Pro Question: If you have a Subscriptions for some kind of BookClub, and you want to ship different products (Issue Nr) on recurring Orders is there any way to do this ? Example: The Customer orders to a Superman Book Series Starting by Issue Nr1 The first order obviously will send the Nr. 1 (wich is the Prodcut that is the Default Prodcut associated with the Subscription) When the Subscription is doing the next Recurring Order, the Order Item should be Issue Nr 2 Pro Question Advance (if there is a Solution to above Question) Since Variations are kind of their own unique Subscritpions, i think Automate Woo can Trigger from specific Subscription Variations ? A Guess for the solution would be something like to create kind of rules with AutomateWoo (for every possible Issue) e.g. : - Triggered after "Subscription Renewal Payment Complete" - Subscription Prodcut "Superman" - Subscription Payment Count is X (i think i have to start with 2 here, when 1 would be the initial order) - Remove Superman - Add Superman Issue X

[@simongondeck]

Hey Andy! Great questions. How you explained this is how I would do this with AutomateWoo. You could use 1 variable subscription product with a bunch of variations or many simple subscription products (i.e. Book Issue 1, Book Issue 2, and so on). In regards to setting this up with AutomateWoo I would create 2 workflows. The 1st workflow would be on Subscription Created and then trigger to add Series 2 product to subscription and remove Series 1. Then, create the second workflow for Subscription Renewal Payment Complete and remove Series 2 from subscription and add Series 3. You could also find a way to just do this with 1 workflow but could make the most sense to create 2 main workflows. You may have to duplicate each of these workflows depending on the starting point.

[@simongondeck]

I go over how to remove product/add product on a subscription in this video. Could be helpful: kzbin.info/www/bejne/o4jdo6mHetyio9U

[@martaquiross]

Hello Simon, thanks for your video! It's possible to pause a subscription during 2 months and then charge again the client without action from their part?

[@talons2112]

Hi great info. Question I have 4 different plans, let’s say the starter plan. How do I add a radio or checkbox option to include a hosting subscription then click the button to go to checkout? Or would it be better to add the hosting subscription option at checkout and how to do that? This is my bottleneck.

[@Capie024]

I can't find out how to make te subscription lengt custom. For my webshop it is important that the customer can choose there own renewall dates. Example: Customer 1 needs the products every 2 weeks and customer 2 needs the product every monht, customer 3 needs it every 2 months. What are the options for this? Thanks in regards!

[@simongondeck]

Hey Casper! You would need to add multiple options to your product. Do you also offer your product to be purchased one-time ? I would use All Products add-on with subscriptions: simongondeck.com/apwcs. If you did not want to use the All Products add-on you could setup a variable subscription product. See more here: simongondeck.com/woocommerce-subscriptions-variable-product/

[@bang-bangtv6091]

One thing is fuzzy in my mind. If you're building a membership website and you want monthly payments, you have to use both Subscription for woocommerce and Membership for woocommerce ? or can you manage level of visibility with another plugin like dynamic contents for elementor and roles ? Can we dedicate a role per subscription type ? I'd like to avoid too many plugins but I need this to be robust and evolutive.

[@AndreFauth]

Great video! I'm still confused on how to manage subscriptions. I have payments on-hold for a long time and their subscriptions don´t expire. How do you manage expired subscriptions? There's no video or content about that.

[@simongondeck]

Hey Andre! Do you have “retry failed payments” enabled in your WooCommerce Subscriptions settings? I mention it at 7:16. Also, if you have Orders that are the “Failed” status and the Subscription has the “On Hold” status, you can manually retry those failed payments. See more at 18:10. Overall, if a subscription renewal order fails you need to enable email to send to your customers to update their payment info so their renewal order will update from Failed to Processing. Once this happens the Subscription updates from “On Hold” to “Active”. Does this make sense? I realize this may be confusing but if you have a lot of subscriptions that have the status “On Hold”, click into the renewal order of that subscription that has the “Failed” status and manually retry those failed pa yments. If that does not work you need to reach out to customers to update their payment information.

[@Christiandbist]

Hi, thanks for the informational videos. How can I set a product so that the customer commits to a 12 month subscription that is paid monthly (its a subscription box), and can only cancel it after the 12 months he committed to?

[@simongondeck]

Hi Christian! I recommend using the Custom Cancelation Rules plugin. See more here: sgwp.dev/cancel-rules

[@camonmusicyt3555]

Carry on to make videos & more unique tips for learn to new for us.

[@ThomasMoralez]

How would you suggest implementing a cancellation fee for subscriptions?

[@simongondeck]

Hey good question. I would use the Cancellation Notice for WooCommerce Subscriptions plugin: sgwp.dev/am6 Yes the plugin costs $49 but probably going to save a lot of time and headaches than trying to custom code this functionality.

[@ThomasMoralez]

@@simongondeck Thanks for your response! So, I checked out this plugin, but it seems like it only provides a UI for giving me a cancellation notice from a customer. What I'm looking to do is actually charge a cancellation fee to a customer that cancels a subscription before it's subscription terms ends. It would be nice if when a customer chooses to cancel their subscription prior to its end date, they would automatically get charge a fee. Is that possible?

[@simongondeck]

@@ThomasMoralez Ahh understood! Sadly I cannot find any plugin that does this. This could be custom coded but could get complicated as when the customer cancels you would have to create another order for the amount of the cancellation fee and automatically process that order. Definitely possible just going to require custom coding.

[@Aditya-i7n4c]

in admin panel product page the subscription is fixed so instead of fixed subscription rate can we add a functionality where admin can set max and min price for product subscription and on front-end users can subscribe a product at any amount of money betwwen the min and max amount that admin has set

[@buildmystartup]

What a legend - helpful video - Henk from SA

[@simongondeck]

thanks for watching!

[@thyharmony8]

Hi Simon what plugin do you advice to manage the installment payments. Lets say I have a product 1000$ and I want to make it possible for the customer to pay it within 3 months. (so I want to split this in 3 times/ ). Thank you in advance, appriciate it

[@CBD-Natural-Wellness-Boston]

Simon, thank you for a great video. What’s the best way to reach out directly to see if you can help me

[@LuisAmeglioDiaz]

I enable the prorate option, but on the checkout page the prorate amount is added together with the signup fee, is there a way to show the prorated amount of the product and the signup fee separately?

[@AlAA-jc5ve]

If I want to add a subscription option for monthly or yearly, is that possible? You didn't give an example.

[@julefobert2725]

Hiya Simon! I have one variable digital download product. The variables are billing frequencies (monthly and yearly). It is a digital magazine. I just add a new digital file each month and my subscribers have access to them. Easy. However, I cannot figure out how to set things up to where when a new subscriber comes onboard, their access begins with that month's magazine download. Right now, they seem to have access to every single digital download file attached to my digital product. How can I fix this? Thanks!

[@simongondeck]

Hey Jule! Have you tried enabling "Drip Downloadable Content" in the WooCommerce settings? For example, go to WooCommerce > Settings > Subscriptions tab > scroll down to Drip Downloadable Content and check the box for " Enable dripping for downloadable content on subscription products."

[@terrillchristians]

Can i use woocommerce subscriptions and Paypal? Please explain

[@intesoco9111]

What if we have multiple subscription products the customer wants to group and ship at the same time can that be accommodated by WooCommerce Subscriptions?

[@soundtribe9123]

Is Paypal working with automatic recurring payments? The subscription cancellation works automatically with paypal? Thank you so much!

[@MatheusAlves-cq6pj]

Nice video

[@simongondeck]

thanks for watching!

[@norbertdsouza1117]

How can I change the start date of a woocommerce subscription?

[@simongondeck]

Hey Norbert, you would have to use the custom start date plugin: sgwp.dev/csd

[@alanglasgowseriouswebdesig2663]

Are customers able to skip payments with the free version? If not, can they do it with the pro version?

[@simongondeck]

To allow customers to be able to skip a payment you would need WooCommerce Subscriptions and the Toolbox for WooCommerce Subscriptions plugins: simongondeck.com/toolbox

[@CBD-Natural-Wellness-Boston]

Hello Simon, I so appreciate your information Marian I’ve been trying to find a freelancer who can do what you are describing I spent a couple of months bailing in this process. I am a small business bootstrapping my way along. I have a unique product and a very excellent market. I just need to get each machines operating properly. Is this something you could help me with.

[@TruthSeekah]

Have you had problem with the failed scheduled actions? Its not recharging my subscribers.

[@CommunityShowcaseBanners]

Simon, Is there any way to hide the Cancel button?

[@simongondeck]

Hi Matt, you could use the Custom Cancelation Rules plugin: sgwp.dev/cancel-rules. Another option would be to use the snippet in this post but uncomment line 28: isotropic.co/how-to-remove-buttons-from-woocommerce-subscription-subscriber-view/

[@steffiedacosta]

I have a question and I can't figure out how to fix it. My subscriptions are handled automatically and I use Stripe SEPA incasso. Now everytime the renewal payment process starts, the account of my customer is put "on hold". That means they no longer have access to my website until payment is fully processed. I don't know what to do.

[@simongondeck]

Hey there! If you go to WooCommerce > Settings > Subscriptions > scroll down to Retry failed payments, do you have that checked and enabled?

[@steffiedacosta]

@@simongondeck I have now haha :) Does that do the trick? :)

[@simongondeck]

@@steffiedacosta yes it does! I would then go to Orders > click the “Failed” tab and if a subscription renewal order go to a Order Actions in top right hand corner and select drop down to ‘Retry Renewal Payment’ and after doing that the order should go through. If the order does not go through the customer needs to update their payment method.

[@simongondeck]

@@steffiedacosta yes it should! Has it been working for you?

[@steffiedacosta]

@@simongondeck Well, since we are using sepa payments, the payment processing can take up to 4 days, that's why woocommerce subs automatically puts orders on hold. So for now I have to manually activate people's accounts again. We don't have many customers yet, so it's not yet a problem

[@camonmusicyt3555]

Thank u Man...

[@simongondeck]

You're welcome!

[@jennyfallon19]

Please can you show to style and customise the subscription options on the product page, it looks kind of ugly

[@Theflipmarketplace]

how do ii get in touch with you for service?

[@simongondeck]

Hey there, unfortunately I don’t work on sites due to time constraints for my current projects :(

[@SebastianPerezG]

So, you will have at least 1k on plugins .... how much are you gonna charge for the website ? another 1K ?

[@simongondeck]

These are all just tips on things I’ve used as grown with subscriptions. If you’re just starting out you do not need to use every plug-in mentioned

[@brunosilva6673]

Hello you are from europe ?

[@simongondeck]

US

[@thailandliving183]