19 Minutes of Brutally Honest Reselling Advice

You can check out Flipwise here: flipwise.app
Jump around:
How do you decide when to remove stuff from inventory? 0:10
How can I get people to pay for auctions after they win? 1:34
What's your biggest sale ever? And most memorable sale? 3:28
Why list more when you already have a ton of listings? 5:39
Do incorrect weights and measures impact international sales? 6:29
How long after a yard sale starts are you willing to shop? 8:16
Sell something on eBay just to get the discounted shipping rate? 9:35
How long do shipping discounts last? 10:24
Do you end and relist when an item already has watchers? 11:30
Why do my listings get new views/sales? 12:28
How much of your profit do you set aside for new inventory? 13:49
How much time does customer support take? 15:42
How important is it for the algorithm to fill out all item details? 17:13
My favorite reselling tools that I use:
- Label printer: amzn.to/3ymkvAE
- Tape King packing tape: amzn.to/3wywCdq
- Postage scale: amzn.to/3Usvgce
- Tape gun: amzn.to/3QBI5Qd
- Photography lights: amzn.to/4bRgVOj
- Barkeeper's friend: amzn.to/3JP9ZVn
- Scotty peelers: amzn.to/3yfrprK
- Heat gun amzn.to/3wCMNq6
- Shop towels: amzn.to/4b67ERZ
- Magic eraser: amzn.to/3UOZWG4
You can also find me on Instagram here: / justinresells.yt
Some of the links above contain affiliate codes, which means I may get a cut if you decide to make a purchase. And Flipwise is an app that I co-founded. Thank you for your support!

[@Artsells980]

Watchers could be people with the same item, seeing if yours sells.

[@whysoblutube]

Yep, they’re just doing recon.

[@TravisInDallas]

But honestly how many of the "watchers" are other sellers? Probably less than 1%. It's easier to just check comps than watch a fairly common item to see when it sells and what for. Do you watch items for the reason you gave? I never have.

[@Chicago48]

The first "view" is the Ebay robot. I run auctions with BIN. No offers. And if the person really really wants the item, they will BIN and not wait 10 days for the auction. Ebay is a lot of work vs. other platforms....a lot of work. More item specifics to fill in. They need to streamline.

[@TurdFerguson92]

I would never watch an item for that reason, I already hate when I look at an item similar to what I want to sell and then get multiple offers sent to me

[@LannieLord]

Which SUCKS !!!!!!

[@hobson]

I go to garage sales all the way up to 2-3pm and normally have luck finding profitable items at a lot of them.... As long as your knowledge is better then everyone else's you can find all the stuff they know nothing about.

[@dudeky385]

Agree about watchers! If I have an item with a lot of watchers but no buyers, I will send a discounted offer to all of the watchers, and if no buyers, I will definitely end and relist the item regardless of watchers. To me, if you've sent a competitive offer to all watchers and still no buyers, the watchers were no longer interested or serious about buying the item. Purge the old watchers, and subsequent watchers may have a more legitimate or serious interest in your item. Rinse and repeat.

[@Self-HelpReseller]

When I stopped assuming that all the good stuff is gone by 10:00 a.m. at garage sales, I started benefitting from amazing finds, even in the early afternoon. My best late-arrival find was a big box full of sterling silver flatware. It was 2:30 p.m. and I had to knock on the front door to alert the seller, who was watching a football game, that I wanted to make a purchase. He sold the whole box to me for $3. That said, I am an assertive early bird and I do try to get to as many sales as early as possible.

[@johnjeffreys6440]

early birds are selfish for over 10 minutes early

[@an1_uk]

I think sometimes people ask questions to be friendly and try to engage, and they feel that if you respond, that sends a positive reassuring signal to them. Totally understand what you mean about people asking questions, then coming back asking for partial refund, etc, though.

[@LannieLord]

Just discovered you ! WOW ! A TOTALLY HONEST reseller !! Rare and you don't BRAG like others do.

[@storagewarriorpodcast]

I went to the 4th and final day of an estate sale in California and picked up a hunk of cast iron for $2 that turned out to be a 5 cent payphone base from the early 1900s, which I auctioned (there's your low supply, high demand, hard to price scenario) and sold for $655. There's ALWAYS treasures to be had, no matter when you get to a sale.

[@AnnapolisGirly]

Justin, I’ve been thinking about donating a bunch of old stock. Then I will reorganize into an inventory system on Flipwise. Great video. I’m downsizing to better quality items after learning over the last year. You are my absolute favorite reseller on KZbin.

[@goofydumbgoofyhobtch2765]

Have you tried reducing price over time on these items first? eBay reacts better to sales than ending listings

[@chandlersreloved8751]

So funny you saying when buyers start asking questions about an item are usually a problem buyer. I've always thought that also. If they end up buying something then they start compiaining!!

[@xokayb7l2]

Truth. Especially when they ask questions that are already in the listing. They just want to mix you up for a discount to say you said this but listing said that.

[@lindaAA3101]

.... I have seen both sides of the coin. There are people that "ask questions" for their own strange agendas. But then there are people that ask legitimate questions too....And those have ended up being my very good buyers.

[@wwz1011]

I got sick and tired of deadbeat slow pay/no pay buyers. I went to buy it now only about four years ago, immediate payment required. Problem solved. Even if I am not sure with market value, I do know what I paid for the item. So if I make money and the buyer gets a deal, I am OK with that. On garage sales, you can't be first to all of them. I shop until they close which is typically noon to 1PM. Some of my very best finds ever were bought at the closing time of the garage sale.

[@Chicago48]

I do both. Auction + BIN. If they want it desperately they will BIN. And I also do BIN + Offer low floor.

[@lindaAA3101]

.....I have been doing less and less amount of "auctions". And more and more 'Buy It Nows'. Auctions, however, are great for RARE items. I totally agree.

[@ArkonArchive]

I personally block all buyers that get silly with questions like Justin mentioned. It's like he said, if they are already unsure and asking silly questions then they are likely a fickle person and will return the item on a whim. It's not personal I just like to run a good business, with quality items and well made listings. If you can't trust me that is okay but neither can I. As an aside: I still answer many questions and communicate. Like when someone asks about the certain texture of a piece of clothing, what specific measurements are, or even how functional a piece of technology is. I'm friendly and polite but if the question is "how many miles has this shoe been worn" I have no idea how to satisfy you with an answer and may block you.😂

[@nancystockwell7829]

Same. I made the mistake early in my reselling career (12 years as of May) of answering all questions, and selling to the person, who always wanted a steep discount on top. Always regretted it, and learned the hard way!

[@deborahveryking6441]

Love the Q and A session video. Thanks again Justin!

[@anydeadlyfriend]

100% people who ask the most questions turn out to be the problem buyers. Also if they come at you with a long story about why they need a special discount, those ones usually try to play the game of attempting a partial refund after delivery

[@dwightrenfield2241]

This is true, in my experience. The old rule is: the more trouble a buyer is before the sale, you can almost count on them being trouble afterward. Numerous questions about condition, questions about why you are charging so much for shipping, will you accept a lower offer, questions about shipping to alternate addresses, etc. These by themselves may not be an issue, but if there is a combination of two or more, I simply block them from being able to purchase.

[@marcsmirnoff936]

Wonderfully clear & direct video, thanks. I personally wouldn't block somebody for asking a silly or annoying question. I am myself sometimes silly or annoying so it'd be hypocritical for me to do that. I save blocking for more troubling behavior. In any case, when people ask questions that are already directly-& clearly-addressed in the listing, I will respond with phrasing like this: "Thanks for the question. As mentioned in the listing: 'AND THEN I'LL QUOTE FROM MY LISTING.' " That's a way, I hope, of being both polite & firm. I've learned that calm, polite attention can sometimes win over people who at first glance sounded cranky or annoying. It's not always easy (I can be very testy), but politeness & patience sometimes results in sales-at least in my experience-& I'm grateful for those sales.

[@ginadavis2434]

Just found your channel. New subscriber. Love how respectful you are -answering all questions thoroughly and patiently. Good "customer" service on your channel as well as in your eBay business. Thanks for great content!

[@MC-gn7on]

WOW! Thanks brother..I needed to hear this!

[@Rudeyrudey]

So jealous of that Game of thrones score. I’m a book collector that has thrifted first printings of all my favorite series, but the first printing GoT is my white whale. Loved this video!

[@bijoubug6535]

Thank you for answering my question! You're awesome

[@TheVintageFoxyLady]

Thanks Justin from a UK watcher. Really enjoy your videos.

[@HLB512]

My most surprising sale was one of my first, it was a Red Cross WWI pin. A collector bought it for 180.00. I had to list it as an auction because I had no idea what the value was.

[@wayshegoesgaming296]

Thank you for answering my question! Makes sense. Have a great day today!

[@keithbuschman2732]

Great content. Appreciate the tips and helps for part time seller.

[@user-de3mg1hg5l]

Me and my wife go all day long, we find good stuff even if it's late in the day. You can get a better deal later in the day. They just want to get rid of stuff.

[@Matthewspann]

Good tips and insight. Thanks

[@whysoblutube]

No wonder my Quigley Down Under DVD isn’t selling! The market is flooded! 😂

[@valeriesantos8178]

Yeah, I just bought a bunch of CD’s from a garage sale. But I’m not laughing. Lesson learned.

[@whysoblutube]

@@valeriesantos8178 my comment was more of an inside joke. The one way to get around buying stuff like that is to get the items for free or at extremely low cost. And to make sure you have enough storage space for those bulk items. IMO

[@valeriesantos8178]

@whysoblutube OH!😊 Thanks :)

[@jamesni4498]

I've had some of my best finds later in the day and in the afternoon. Lot's of the time people don't have everything out at start time and are still gradually putting stuff out. Also, people will get a high off selling that they want to keep the ball rolling and will put out the "not sure if they want to sell it" stuff later in the day.

[@mac-be2me]

had a request from a buyer that said she was completely blind and wanted to know every little detail. Supposedly the Mother described it to her from the listing but she wanted more than what her Mother could describe. The pics of the item are very detailed showing every angle and measurement including the written description. Like you , i feel this would only lead to problems , as i grew up with a blind relative and she had an incredible sense of touch for instance, reading brail and could tell who you where with one touch. I dont think i could accurately describe this item on the same level as what her memory holds ,its something she used to have with a memory of every little detail

[@BOBSCOTTONLINE]

The shipping difference from time of listing to time of sale is quite possibly from the buyer's location. When you list the displayed shipping cost is reflective of your profile zip code which will be the cheapest since ship origin to destination is within 1 shipping zone regardless of carrier. You can view costs to different zip codes by clicking the "shipping, returns, ..." tab at the bottom of your listing and inputting a different zip code. Handy tool too if trying to get estimated costs when building in cost of free shipping on you time.

[@justinresells]

makes sense!

[@legalcarol2230]

I saw when you were answering one of the questions that you have a category on Flipwise for "goods donated" when you pull a listing. How do you treat that tax-wise?

[@Head2ToeTheatrical]

We try to answer customer questions within 24 hours. There has been a few times that we were starting to thing that the person was wasting our time, and then surprisingly we had a large order, a good referral customer, and often they become our repeat customer.

[@garrettwalker6939]

Cool video. Justin. thank. you. and just. subscribed

[@NewYorksurplus]

Great video

[@belen6603]

Great info thanks much new to your channel

[@raybar121]

Thanks for sharing

[@uncleronny6748]

Those Lecoltre Atmos clocks are pretty trick. They self wind through fluctuations in temperature acting on a gas ( don't quote me on that). Some of my junker friends have found them but not me. I seem to find the world time clocks mostly. Atmos started in 1928 so they are coming up on a big anniversary. Congrats on you finding one.

[@Self-HelpReseller]

I recently used a different strategy for a low supply, high demand item that I was having a hard time knowing the value. Normally, I would use an auction, but there was only one comp from an auction 7 months ago at $158 that I thought was low based on similar items from the same maker. Rather than using the auction feature, I experimented with doubling the comp price to $300 on a buy-it-now. The item sold within 2 hours, which lead me to wonder if I could have gotten even more.

[@johnminor8304]

Thanks

[@HeyMsVal]

I posted a black backbrace. Very detailed info with photos and listed it as open box. Someone asked if it had been worn after the box was opened. Since I listed it as open box. She also wanted to know if it was black like in the photos. I did not use stock photos. I low key hope she doesn't buy it. I can smell a return.

[@nathangrah3430]

I like the pizza slide in remark. You pineapple hater 😂

[@dhsugarblade]

Usually when some one sends questions before purchase they are looking for a problem and will usually find one!

[@la6136]

Sad but true. It is a red flag that they are going to be unhappy and have buyers remorse. Now i straight up tell those people that if you are unsure please do not purchase.

[@learningkeys21]

I’ve just found you and really appreciate your info and channel. I don’t know if you have answered this before but my eBay journey started in 2013 when my mother passed away and I inherited ALL the Knick knacks. Some were valuable unique vintage collectibles and clothing and that’s what I sold. Since then, a close friend, cousin and another family member passed away. A lot of my inventory cost me nothing, and I wonder if there’s a different way to approach selling in this situation ? Sometimes I do the loss leader thing with some items and I’m making net about $300/month when I actually do the work!

[@dhsugarblade]

I’m guilty of buying junk! Massive death pile but my best find was a signed book by Phillip Pullman for £1 and I got £1000

[@HLB512]

I relisted 20 items recently and 3 of the items sold right away. I also fill in item info as much as I can but for stuff that doesnt apply I just mark it as "NA" I buy a lot of clothing which is competitive so I do try to list many keywords of the style

[@thomascabral8443]

my most memorable was a hand painted wallace thick tan coffee mug paid $3.00 sold for $3,000.00 turns out it was a john wayne mug he gave to all his cast and crew for his movies,,,

[@ColbyBumington]

Nice!

[@DrewM86]

Some of my best garage sale finds were random stops usually late morning, and afternoon. So even if you don't plan your day around going to garage sales, and you happen to see one. Just stop.....if you have the time. Can't hurt....my last garage sale was last summer around 1pm I picked up a sega saturn with 10+ games for $15. Never know....with me I tend to find less the harder I look lol I wouldn't recommend this strategy to anyone 😅

[@jenaton5767]

People also continue to grab stuff out of the house for the garage sale after it has started….not every garage sale guy is ready at 7 am some still put stuff out throughout the day

[@toxichazmat5785]

Yup, ebay definitely seems to put the breaks on your account if you were just doing well. I remember after my first $400+ day I was rewarded with a day where only one item sold. I thought it was weird and noticed that after a big sale day my sales drop precipitously and then slowly climb back up to another high point.

[@woodsmokiring3361]

Love your channel do you know what upcoming eBay ad Campaigns mean still let me promote regularly but now it’s justa selection of an upcoming campaign

[@taylor3342]

I’m curious how you determine a starting price and auction length for those instances when you do run an eBay auction.

[@Driftless-Region-Flippers]

Hey Justin love your content, thank you . I have a question for flipwise I’ve had it for a little while now and I’m wondering do you have an app for it? Thanks Much!!

[@justinresells]

no app for it currently, but we may introduce one in the future! more info on that here: help.flipwise.app/article/10-does-flipwise-have-a-native-ios-or-android-app

[@moofygirl72]

Great advice as always! Also, this is totally off topic but is that an EPCOT Spaceship Earth retro t-shirt you are wearing?

[@justinresells]

yep!

[@moofygirl72]

@@justinresells Nice! I used to have poster of the image pictured on your shirt.

[@billgraham339]

I have been given offers on 2 items but I only see the offer amount and shipping does not show on that offer. Does this mean they are trying to get free shipping and hoping I don't notice. Has this happened to others. I know you offer free so it won't affect you. Flipwise is such a great program! I am loving it!

[@OpenedValve]

Thanks for your continued insight! Wondering if there is a way to have Ebay remove pending shipping charges before paying me out? I've tried different payout schedules but still end up getting overpaid on sales close to the payout date when the shipping label has yet to be processed. Seems silly to pay me, then charge my account a couple days later, when they could just do the math and simplify to one transaction.

[@user-ej5yw6st5z]

I am just about start do you have any tips Love your vids😊

[@justinresells]

Starter Kit for New eBay Resellers (tools, software, strategies) kzbin.info/www/bejne/fZ2Wc4FqmL1oodU

[@PaulineHolman-wr6wd]

Hey Justin, do you know anything about new setup/algorithm? For listing on ebay. I find it a real pita! I used to be able to do a listing pretty quickly now it's all changed?? Like the last couple weeks..any way to go back to other fornat?

[@trevordoster]

Do you think that it is still essential to list every day even when in vacation mode? Say that my draft bank is built up enough to where I can list 5 a day while on vacation. Will that affect anything or would it be wiser to wait and pick up listing when I get back?

[@DylanTheWizard92]

Hey, do you account shipping supplies as a base expense of running the business, or do you add a little bit of cost to each item you ship out? Thanks.

[@atomicgeisha]

I do auctions to get rid of old inventory. I block people who ask me questions about does the item defects.

[@lorettacaputo6997]

Is that really your home in the background of your videos? As a reseller I would expect your home to have inventory stacked on all available surfaces......LOL! Your home is too neat.

[@ColbyBumington]

Reseller KZbin intro: Hey guys I’m back in my storage (actually the KZbinrs kitchen)

[@joannasevs]

Justin what are your views on having best offer on .

[@pamprier4710]

@jiannasevs I think he covered that in a recent video.

[@goofydumbgoofyhobtch2765]

On the shipping rate question it is likely the price was different based on the location of the buyer

[@WaitingToShineAgain]

Justin. I’m in the drive-thru now. I have settled in on the No. 1 with cheese and a Dr. Pepper. Now that want to know if I want to SuperSize it. What should I do here?

[@JadeAngelina]

16:16 agreed

[@foenix8094]

Hello! i just started watching your videos! great work! I was wondering if you'd consider talking a bit about paying taxes for ebay sales. how much do you have to sell before you need to start paying taxes? if i see a few of my own items do i need to pay income tax on them? or is there a thresh hold. do you need to pay income tax from selling personal items or is it if you're buying items just to resell? sorry if you already covered this in another video. I wanted to try out selling on ebay but i don't want to get hit with some income tax charge out of the blue. thanks.

[@LannieLord]

Ebay will send you a 1099 form.

[@LannieLord]

Over $600.00 in sales, and you get a 1099.

[@foenix8094]

@@LannieLord Ah. okay, thank you for the information.

[@AMBELLINA77]

I find if you go touch an old listed item it sells finally. Lol. Just kidding. But has happened.

[@RetiredCheryl2021]

Why would eBay neglect to adjust the shipping charge for a buyer when they have combined five items? The weight was 3 lbs. and they were charged $35 to ship. The buyer lives in my state. My discount label from eBay was less than $7. In good conscience I refunded them some of that over charge.

[@thriftdaddy1828]

you are wrong about Garage sale video games. You can score them all day long. You just need to know where the sales are that arent advertised online.

[@beatsarebroken]

Agreed, I use YSTM only to set an initial destination and deviate as soon as I see another sign.

[@FoldingChairJonson]

The video game hunting market is way saturated. I see just as many game hunters as clothing and Record people. Last time I had a garage sale I got 5 emails asking for video games. Posted on Craigslist and Marketplace

[@LannieLord]

@@FoldingChairJonson Record collectors are the most obnoxious bastards on the planet! And the Video Game people are vicious too ! THANK THE LORD I do not buy or sell either ! Let them eat each other !

[@LannieLord]

No you cannot!

[@LannieLord]

@@FoldingChairJonson When I do estate sales ; I state "NO VINYL RECORDS , NO VIDEO GAMES, NO GOLD, NO SILVER". Those are the most O B N O X I O U S people to have at your sale . And when you tell them NO - they show up like you're lying !

[@DustyBoxTreasures]

Have you ever done live selling? Through eBay or another platform?

[@stephenkohley2637]

Hi, I've just started selling things on ebay. I have lots of stock but don't know if I should split the listings up or label quantity as one and then repost when sold? Is there any specific way I should be listing items when I have a surplus of stock?

[@dstarokin5]

Hey Justin, great stuff keep it up. 3 of my last sold items, the buyer gets eBay’s shipping discount and is only charged $6 for calculated shipping, for some reason eBay is now charging me $8.49 to buy that same label. Is this some error? Why would me as the seller randomly now not be receiving that same discount? Am I getting punk’d? Ashton Kutcher please come out?

[@adamvassar8663]

Hey Justin, I sincerely appreciate the content. I'm considering subscribing to flip wise but I was wondering if there's a cross listing aspect to the app. I currently only sell on eBay but am highly considering branching out in the next couple of months. Also was wondering if there's some sort of a title builder on there to sell similar off of older items sold. Appreciate the help. Keep up the great work. Sincerely Adam with C&A 2nd Chances

[@justinresells]

We do not offer cross listing currently. Sorry!

When you DO run an auction, do you start with a low or a high min bid?

[@stephensmith4539]

Hey Justin, I always look at sell-through and I will not buy an item if it's sell-through is less than 50% (e.g. 6 available with 3 sold in last 90 days). I follow other reseller's stores on ebay to see what they are selling. When I look at the items they have sold, the sell-through looks low (21 available with 5 sold or 1100+ available with 376 sold) and I would have passed on buying that item for resell. What am I missing? Am I passing on good items?

[@thomascabral8443]

during the day I put out more items as room comes available for my sales so time does not matter for me

[@lenny2939]

How do we block buyers? Can we do this if we do not have a store?

[@Subachacko]

I'm interested in flipwise...is there a good end of year accounting report that shows how much inventory I had left over at the end of the year, buy costs, ebay fees, etc? If so, this is an ebay dream

[@galacticmilk6956]

I wonder if @dankpods bought that mac monitor lol

[@doloresmiller6956]

❤❤❤

[@msjumbojet]

When selling an item out of our house, what should I put for the cost in flip wise? I know for taxes it’s better to have it as a loss, but it makes my numbers not look as good when trying to gauge how successful I am at picking items.

[@justinresells]

help.flipwise.app/article/34-what-should-i-put-for-the-cost-of-personal-items-i-am-selling

[@BillS-h6j]

Justin, I just watched your recent video 6/27, you were talking about international shipping. I sold a transistor radio to a buyer in Australia. I sold fixed price. All good. About a week+ after the sale, I was charged $70 additional for shipping. Maybe I’m doing international wrong. Just curious if you can explain that additional cost? Thanks

[@pamprier4710]

@BillS-h6j 😮

[@General_reader]

Can you relist items on your days off and have it count towards eBay algorithm? if I wanted to take time off, wanted to post consistently.

[@mac-be2me]

Looking for some answers with regards to Local pick up only...there is no instruction and very little information out there. eBay fees ? Also having an issue with eBays managed payments trying to use Local pick up...I use policies and have all my listings set to immediate payment yet I get an error for " immediate payment " attempting to use Local pick up only?

[@LannieLord]

Local Pick Up Only must have all the correct boxes checked. I know what you mean- I got snagged because local pick up means NO TRACKING NUMBERS . so check that . I THINK local pick up does not do "immediate payments" ????? I cannot remember . BUT the main issue is : you can't put a tracking number- you can ONLY mark the item paid / picked up.

[@jeffputerbaugh9616]

Question: I recently sold a golf swing trainer and the box was 44”. I paid the applicable UPS postage rate for the exact weight and dimensions, and later received a shipping adjustment charge through eBay. I looked into this, and it was a $12.95 charge for “Additional Handling” - itemized separately from Postage. Ever heard of this? What could it be for?

[@LannieLord]

Length ! Over 30 inches gets a "surcharge" . I know -it's so unfair !

[@patriciamckenzie9995]

I don't get the pizza thing. Pizza is good with the pineapple, good without. Sometimes with buyers that ask a lot of questions it is good to keep in touch with that. I had one customer that asked around 10 questions on an item and I was concerned, but he did buy it, and gave me a good comment as well.

[@jays379]

Love your videos. Fellow St. Louisan here. QQ. What do you do if an item you self gets stuff in the USPS void and the buyer requests a refund? I did initiate a Missing Mail request with the USPS but the buyer wants a refund. I did reach out to the buyer about the missing mail. I understand their frustration but if I give a refund and USPS magically finds it and sends it on its way to the buyer, I am out the money and the item

[@liveandletlive9333]

This sucks but you have to give a refund or ebay will do it for you. I try to delay refunding and file missing mail but USPS this past winter lost 2 separate coats I sold and those buyers waited a bit but wanted their $ back. You have to file a claim then with USPS insurance lost packageto get your $ but be careful regarding the amount of time you have to do it. I wanted to add also there are still some honest people out there and if you refund and the package shows up many will send you payment. It is part of selling though to lose $ at some point and it's so unfair.

[@jifferbvintageglee6834]

@@liveandletlive9333 Do you invoice them through paypal in order to get payment? I did not know what to do in this scenario. Fortunately it was not a lot of money. Nice customer but I didn't know how to keep it all within EBAY for rebilling them. Didn't even have time to file a claim. Got the message from USPS saying the item was lost. Refunded the buyer. Got the message from USPS saying the item was on the way to the customer. I was probably too quick to refund.

[@jays379]

​@@liveandletlive9333 thanks for the insight. I was a little lucky. My package is in Boise now where it should be. It magically showed up after I put a missing mail request into USPS. I messaged the buyer and he is going to accept the item and cancel the refund request. So in this case I think things are going to work out

[@michaelagibbs9695]

I have noticed that when a buyer sends you a question Ebay has a "send an offer" section. Maybe the buyer is trying to get an offer.

[@leehamilton4459]

I had one admit to me that when he asked me questions on an item he was hoping to get a lower offer, hahaha then he didn't end up even taking my offer

[@brianhilliard6616]

Yes, i absolutely believe this to be the case at times.

[@anthonypape6328]

Ouch on my pizza question brother 😢😂

[@justinresells]

hope you know I am just joking :)

[@anthonypape6328]

@@justinresells of course I laughed way too hard when I heard that 🤣🤣🤣

[@shannongreenlaw321]

does flipwise track all the info you need for taxes?

[@justinresells]

yes it does!

[@LannieLord]

When people ask MANY questions about the condition: I say "If you want this to be in perfect condition: DO NOT BUY THIS "

[@maxdawson2948]

That’s what I put for sneakers.

[@susanriller4319]

What is your store name? Thank you.

[@justinresells]

it’s linked in my youtube about page

[@repurposedart9897]

Do the banks/lenders pay taxes on the money they make?

[@modandpopthrift1230]

Why would you choose to sell an item for $60 plus $14.99 ship instead of $75 free shipping I’m not sure I am sold on the benefit of flat rate shipping when the money is all the same

[@One-Eyed-Willys-Rich-Stuff]

Because if the buyer decides to return it you have to refund the whole $75 instead of $60.

[@LanifReven]

Heya Justin. Just getting into the reselling game. Mainly been selling off my own personal items but have been stopping and thrifting a bit and grabbing stuff from several marketplaces. Im doing okay. Been debating grabbing Flipwise. Just wondering if its worth the cost this early. I have about 150ish items listed on ebay consistently. One thing i was wondering is how do you calculate profit on selling a personal item you've had for a long time. What is the cost in your system flipwise? Just zero? Does that inflate things come tax season?

[@pinkpigletparker8703]

I have the same questions.

[@justinresells]

Up to you to decide whether it is worth the cost or not. Your store size doesn't really matter; you need to be keeping good records no matter what and whether you want to do that manually in a spreadsheet versus in an automated way is up to you. We have people using it with stores of all sizes, from a few active listings to tens of thousands, but the average is around 250 so you're not far from the average Flipwise member. As for selling personal items, this might help: help.flipwise.app/article/34-what-should-i-put-for-the-cost-of-personal-items-i-am-selling

[@pinkpigletparker8703]

Thanks for answering. I'm going to join as soon as I get a computer. I'm going to watch video now and take notes about selling stuff I own. There's so much to learn in the beginning.

[@LannieLord]

17:23 Answer ; This is why you need to list more UNIQUE ITEMS that nobody else sells.

[@BeachBarnThrifts]

The pizza comment😂

[@sharonbruno7873]

Why do people, want someone elses junk?

[@mikebeireis3990]

If you having sourcin problems i feel bad for you son// i got 99 problems but Ebay sales aint one!!

[@ColbyBumington]

Damn you humbled me, I needed this

[@Havaseet2]

There's way too many people reselling. eBay is saturated.

[@marmarg1968]

who cares

[@Nataliya0907]

block buyer who didn't do nothing wrong - it's passive agressive...he just missed some info in your describtion. You just said that this business it's all about Customer Service and in 30 sec you telling you are blocking people who just made "wrong" question... they could be bad or good buyers, but to be blocked just because u think they are problematic.....

[@la6136]

When you have had enough experience you can sense very quickly who is going to be a problem. Also if someone is shopping online from a stranger and can not even bother to read the description and look at all photos they deserve to be blocked. I can’t tell you how many times I have had a buyer look at only the first photo, the title and then force a return because they missed important info in the description. It’s honestly just lazy and ignorant

[@LannieLord]

@@la6136 I so agree with ya! And let me add: I am an "older guy" and thank GOD; most of my stuff goes to "adults" not 21 year old lazy Uber Eats texting morons. LOL. Older people = LESS returns / Less problems.