2.2. Measure - Data, VOC & VOP I Anna Grabowska-Grabiec, LSS MBB

Find out how to present your data and understand the problem (Y) from the process and Customer perspective
Anna Grabowska-Grabiec
Lean Six Sigma Master Black Belt
[e-mail]
www.go4sixsigma.com

[@iandmontecarlo8170]

Thanks Anna, it was very interesting the relation between "Voice of the Process" and "Voice of the Customer"

[@ahmat6977]

Thanks Anna , its very interesting

[@Hiwaradan]

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