Find out how to present your data and understand the problem (Y) from the process and Customer perspective Anna Grabowska-Grabiec Lean Six Sigma Master Black Belt anna@go4sixsigma.com www.go4sixsigma.com
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@iandmontecarlo81707 жыл бұрын
Thanks Anna, it was very interesting the relation between "Voice of the Process" and "Voice of the Customer"