2010 - 2015 Cadillac SRX DETAILED Liftgate Actuator & Hydraulic Fluid Replacement

[@AOCSNN]

Awesome job with great explanations, unfortunately I can’t do it by myself, do you guys know anyone do it for me $$ at Southern California ( OC) ? Please let me know.

[@elibaier]

I pinned this comment so hopefully someone in that area will be able to see it and help you out!

[@davidwashington7995]

Thanks for a great wonderful video. I just purchased a 2016 SRX August 1, 2024 you don’t know how much that will help someone keep doing the videos. I pray I never have that problem.

[@elibaier]

Congrats on the car! You're going to love it. I'm getting ready to roll out lots more videos on the SRX. Got any video requests?

[@SKRILLA4DBD]

It's like they intentionally make it difficult. I have a full front headlight assembly replacement coming my way as soon as the parts arrive. The lift gate is next. Already it nearly gave my gf a trip to the hospital and stitches. But I'm glad I found this video again because it is going to be useful for me in the near future.

[@elibaier]

It's true! You'll have to let me know how it goes! Many people have found this video to be very helpful, so I hope it works out for you too!

[@paulresell7363]

Thank you so much for this video, as well as all of the ordering and install info in the link! So so helpful!!! ❤❤❤

[@elibaier]

Glad you found it so useful! Any tops for the next person not in the video?

[@TheTexican05]

If you ever come to central TX, I will buy you some good beer and BBQ. Thank you for putting this video together! Extremely helpful and informative. Doing this on a friend's Caddy next month.

[@elibaier]

Yippie! Glad to hear you found it useful!!

[@jerrymorten3881]

Fantastic video, one of the most informative videos I've seen to date. Very thorough.. Thanks for posting this. I've struggled with mine since i purchased my srx. Once again thank you.

[@elibaier]

Glad you found it so helpful!!! Thanks for the support! Let me know if you run into any issues along the way

[@Thunderbyrd.]

Good job and great explanation. As a 2x SRX owner (2005 and a 2012, still have both) this is major surgery and very invasive. The video shows the exact process and is a wealth of info. Kudo's for the video, bro. It shows how to do it right and he doesn't leave anything out. Follow his instructions and you can save yourself hundreds of dollars. One of the best DIY SRX videos I've seen. I know it's an older video but it is really good at explaining and showing the exact process for a major repair. All hales Eli's garage!

[@elibaier]

Thanks man! I appreciate the love

[@SKRILLA4DBD]

I like how you describe it as invasive. Is it because you have to rip apart the REAR end? 😅

[@elibaier]

Haha@@SKRILLA4DBD

[@TheDroppedAnchor]

Clark Kent becomes Superman. I love this. I wish all youtubers would watch this non-professional mechanic tackle a process like this and will ambition, patience and a casual manner be successful. Well done sir!!!

[@elibaier]

Wow, thank you very much for those kind words!

[@markthompson8044]

Video was awesome. It's exactly what I needed! Parts list was also very helpful! Thanks for sharing!!!

[@elibaier]

So glad you were able to follow it! Good luck with your repair!! Please let me know how it went👍

[@markthompson8044]

Hey Eli, How full did you fill the bottle that hols the fluid?@@elibaier

[@elibaier]

There is a marker on the side of the bottle

[@coreypso]

Just did this on a vehicle. Your instructions were great and I only managed to break 1 clip for the panels. For those of you doing this, take extra care while removing the left side panel on the hydraulic side. The fastener holder that's glued to the panel on the inside actually broke off entirely. Not the cheap clip but the part that holds the clip. Anyhow, thank you for the video.

[@elibaier]

Thanks Corey! I'm glad you found it helpful. Hopefully people will read this comment and be able to not break their clips

[@everlas1]

What an awesome video, just completed this job in about 2.5hrs after watching this, would have been a bit quicker but I rushed and put bars back before replacing the 2 upper bracket screws...lol, thanks again for saving me tons of $$$ not having to go to the stealership!!!!

[@elibaier]

Glad you found it useful!!!

[@DD-sw5qd]

This is such a common problem, there needs to be more videos like this so thank you for sharing!

[@elibaier]

You're so welcome! Thanks for your support!

[@reginaldpatterson1443]

really appreciated the video it was informative and easy to understand to

[@elibaier]

@@reginaldpatterson1443 Thanks!

[@kevykev388]

From what I'm reading, it sure is. Gonna fix my mother's myself. The dealer wanted over $700 to fix it. Their part being $430 of that.

[@elibaier]

Not bad...@@kevykev388

[@901nameez]

Hey I wanted to Thank you for a very detailed video you made. It helped me tremendously.. It took me 4 hrs but I accomplished it. The only problem I ran into was I mistakenly reversed the pressure line after I tried to work it and nothing happened I realized what I did.. and reversed the line and everything worked great. So I just wanted to give you a big shout out..please keep making more videos they are so helpful..Thank you!!

[@901nameez]

Paul Z 10mins ago

[@elibaier]

Thank you so much for the comment and I'm glad it worked for you! More videos coming out soon!

[@danielboone7101]

Good detailed step by step replacement of hydraulic pump / motor. This is a very common problem on SRX’s. First try replacing liftgate control module. Many times that is a quick inexpensive fix. It gets corroded from water dumped in cargo area from sun roof drains and rear window washer. Secondly you may have to replace only the hydraulic lift motor which does all the work of lifting and closing. There are two hex bolts holding motor to pump. Several videos to show simple replacement. This should resolve issue with liftgate not operating. Lastly, disconnect battery for a few minutes after part replacements. Kudos on your video.....well done!

[@elibaier]

Great info! Thanks!

[@snap-off5383]

Do you have to program the liftgate control module? If so what's the cheapest way to get it done?

[@danielboone7101]

@@snap-off5383 Yes, it has to be programmed by any GM dealer using a tech II scanner that can read and also program. Usually a half hour labor only charge.

[@elibaier]

No I did not have to reprogram the control module

[@elibaier]

Interesting that you had to do this… I wonder why?

[@zacharyleeswanger]

I'll be doing this next weekend. Got all parts and oil needed thanks to this video.

[@elibaier]

Good luck! Let me know if you have any other questions!

[@alangeorge7711]

Great video you saved me hours to do my wife’s Cadillac thanks for taking the time.

[@elibaier]

That's awesome to hear!! Thanks!

[@larryarenstein5683]

Excellent video I'm glad I watched it from beginning to end I'm very informative thank you for taking out the time to make this video and posting it

[@elibaier]

Glad you found it so useful!! Hope you are able to fix your vehicle!!

[@SamanthaStevens-n6r]

Life saver! I will be attempting this job this weekend as my liftgate is doing the same thing. Thank you so much for this video made me feel more confident about doing the work myself.

[@elibaier]

You’ve got it! Please let me know how it goes or if you run into any issues 👍

[@allanpaul90210]

Thanks for a great informative video, Just replaces the power stut with your help it only took 1.5 hrs

[@elibaier]

Nice work! Any issues along the way?

[@paulnasiatka2388]

I needed to just replace the liftgate motor which was water logged (thanks to clogged rain drainage tubes) and found this video helpful, and you mentioning the T-30 TORX socket is what I needed to hear to run to Home Depot and get one.. Thanks.

[@elibaier]

Glad you found it helpful! Thanks for subscribing!!

[@richardcraig541]

Hey Paul,what are you referring to when say drainage tubes and where are they?

[@elibaier]

There are drainage tubes that run through the car to remove any water around the sunroof

[@elibaier]

www.cadillacforums.com/threads/sunroof-drain-lines.1092318/

[@royalvarezjr.8522]

Thanks for posting this video. I had the same problem and I ordered the parts and oil from Amazon. I took laptop outside and did a step by step while pausing as needed. It was pretty simple due to your video. Thanks again for saving me $$$$.

[@elibaier]

That's exactly why I made it! I'm glad you found it so useful!!!

[@PollAssociates1]

Cadillac dealership wants ~$600.00 to do this replacement!! That's crazy!! The part is only $185.00 and a can of hydraulic is around $25. And if you don't have it, a Trim Removal kit ~$8, a set of "T" screw bits $8, fluid syringe $13 (optional). This was a great video. Thanks for posting it.

[@elibaier]

Glad you found it so useful!!!

[@felipelonestar9588]

U want them to not charge labor?

[@PollAssociates1]

@@felipelonestar9588 Not that much for a relatively simple repair.

[@dolanedubbs4775]

thank you for the awesome video...you saved me hundreds of dollars. I have a 2013 SRX that had this problem when I bought her, and it was much easier than I thought...It did take me hours but thats ok. I had fun and I showed my kids that chicks can work on cars too. :)

[@elibaier]

I'm glad you found it helpful!! Thanks for the view!

[@christineberges9617]

OK! Awesome video! I've never done anything like this before but I am a good instruction follower ha! I will be gathering all my tools and will get back to you with my results. Wish me luck!!! THANKS AGAIN!!!!

[@elibaier]

You can do it!! Yes, please share the results!! Thanks for the support!!

[@joker6374]

Beautifully detailed video

[@elibaier]

Glad you found it helpful!

[@richardzicarelli3193]

Thank you…. Mine is leaking but currently still working so once it gets to the point that it won’t work, I’ll swap it out. Great job on the video.

[@elibaier]

Thanks!! It is a huge improvement!!

[@alejandroroal990]

Great video, thank you. It is so good that you used a tripod, so the camera is not moving all around...

[@elibaier]

Yeah it makes a huge difference! Glad you found this video helpful!

[@danielboone7101]

After replacing the lift gate control module it does have to be programmed or re-learned. This does require a visit to a GM dealership where they can do with a tech II scanner. Cost is about half hour labor charge....$60. to $75. Replacing the module yourself saves several hundred dollars a dealership would charge for parts and labor. Anyone who has a tech II scanner like the one used by GM ($200.+) could do their own programming following guidance from other you tube videos or web searches. Many commonly used OBD scanners are readers and can clear codes, but have no programming capabilities.

[@elibaier]

Thanks for the tip! It's good knowledge for anyone who needs to replace the control module! That's a great way to save on the repair! Fortunately, in my case, I did not have to change the control module!

[@bobware1087]

Thanks for posting this informative video; I'll be replacing my 2012 actuator as soon as I find one online at a reasonable price. As a suggestion, perhaps a bit more lighting on your next video. Again, thanks for taking your time to make this video.

[@elibaier]

Glad you looked it!!

[@lancecatlin9144]

Excellent video and guidance! Thanks

[@elibaier]

Thanks!!

[@alvertosb.p.9424]

Yikes that is tedious work, great video!

[@elibaier]

You can do it!

[@ronlamm2]

Great job. I'm ready to start my change out! Easy pezy.....thx...,,Ron L

[@elibaier]

You can do it! Please let us know how it went!

[@ronweber7943]

great job young man! well presented.

[@elibaier]

Thanks! Glad you found it useful!!

[@marylouwick884]

Thanks for great video. BTW - my maiden name is Baier!

[@elibaier]

Great! I'm glad you found it useful Ms. Baier :)

[@rayp.4375]

Good job now can you come over and do mine lol what kind of hydrochloric fluid did you use? Very helpful video

[@elibaier]

Haha I wish! It was actually very do-able! Let me know when yours is workinng! Here is a link to the hydraulic fluid I used: amzn.to/2PDCnk8

[@rayp.4375]

Thanks bro will do

[@steves4200]

Great detailed video, very helpful. Did you have to prime the new cylinder or does it self prime and release air in the system?

[@elibaier]

Thanks for the comment! I’m glad you found it useful! No, I did not need to prime mine.

[@BeardCandy]

Nice instructional video! Question, don’t you need to bleed air from those hydraulic hoses?

[@elibaier]

Great question! I did not have too because the hoses were already full of fluid

[@BeardCandy]

@@elibaier just a follow up. So, apparently you don’t need to bleed the lines themselves. Mine were completely empty of fluid. I filled the pump reservoir and actuated the lift. Took several refills of the reservoir before the fluid filled the lines and it started working again. In short, no need to bleed.

[@elibaier]

Thanks for the clarification! How’s it been working since?

[@karlshuh6612]

Nice job. Is it possible to disconnect the hydraulic lines at the strut itself so you don’t have to tear the trunk apart? I assume the pump does not need to be reprogrammed by the dealer. Also I appreciate the fact that you spray a little lubricant before bolting it back together.

[@elibaier]

Karl, unfortunately not... That would be too easy haha I was surprised by how easily the panels came apart with the trim tools though. No dealer required. Lubricant makes it much easier!!

[@carlbernngl]

yes, theres a clip that you have to disconnect. Saw some guy do it on youtube. Didn't see him disconnect it but he installed it just at the top

[@randypatel260]

Great step by step video. I had liftgate unlocking an opening problem on my 2012 SRX. I did found water in trunk after unlocking and manually opening. So I took to Cadillac dealer he suggested to replace the lift gate module and liftgate pump . Quoted was $1600. I replaced liftgate control module by myself. Now pushing button on trunk and remote it unlock but it didn't rise. I can push open but it get jerk on half way opening as shown on your video. then I have to apply little more push then it rise all the way. So I got module programmed by Chevrolet dealer. Still it unlocks by remote but doesn't rise. tgate actuator I don't have any leak on fluid . Few years ago same Cadillac dealer replaced the lift gate actuator. I do not have any leaky fluid I am confused which part should I replace.either liftgate pump or actuator . I appreciate your advice

[@elibaier]

Did it work when the Cadillac dealer first replaced the liftgate actuator a few years ago? You may have a fluid leak somewhere closer to the actual pump itself or the reservoir may have low fluid in it. It sounds like a low fluid issue or that the liftgate is not getting enough electricity...

[@randypatel260]

@@elibaier Elias, Thanks for a quick reply. My problem is liftgate doesn't rise by pressing the button on remote or pressing button on liftgate. It only unlocks only . Does control module controls signal of rising the lift gate? Does hydraulic pump have any control card that can damage by water in trunk?Having a water in trunk does the hydraulic pump can get damage?

[@elibaier]

@@randypatel260 I see... Hmm... great question. If you look at the video around 8:40, you can see me removing the electrical connections and the liftgate control module that are under the trunk. If those got water on them, that could definitely be your problem. You could use a multimeter to check if it is sending any voltage to the pump? Best of luck!

[@stevenbaldy3221]

Great video! Thanks for posting. I started to only replace the arm/support, but decided to check the pump while i had everything torn apart. Glad i did, as i found the motor or actuator had been leaking (although there appears to be sufficient fluid in the reservoir). Anyway, i'm waiting on the new motor/pump, but wanted to close the liftgate to use the vehicle. I hooked the newly installed arm support cables to the old motor pump and it has to go through a couple of cycles to fully close the door, and it apparently doesn't have the strength to open. I'm hoping it's a motor/pump problem, although it was working before i replaced the arm (the door had started to slowly drop when open). Any ideas as to why it wouldn't immediately work? Can air get in the lines? Thanks.

[@stevenbaldy3221]

Does anyone know how to bleed the liftgate hydraulic pump?

[@Tminsquero1975]

Great video, thanks for taking the time to make and explain this. I'm having the issue where when my hatch got to the top, it would jitter, then close automatically. Now my drivers strut is spewing fluid. Can I just put stronger struts and not use the lift?

[@elibaier]

That's a great question... I thought about doing the same thing, but i would recommend going through and adding the hydraulic actuator

[@WandaBerry-jj3wn]

Thank you for this video. Before I put the module in I cleaned the corrosion off and when doing so got a spark. Now I hear it trying to run but does not do anything. Any ideas? Thanks again.

[@elibaier]

Did you figure anything out? I'm not sure what that could be... My guess is something wrong with the actual hydraulics.

[@loiscarpenter6795]

Great video! You didn't have to bleed the lines?

[@elibaier]

Not at all

[@wesleysmith6990]

Great job thank you so much

[@elibaier]

Thank you!

[@andyangelicwolf3444]

Dude thank you so much! Is exactly the video I'm looking for! By chance could you do one about the rear vents not working? (Or direct me to a source if yours is already working] Mine isn't blowing any air and I haven't found anything on the internet yet 😭

[@elibaier]

I'm glad you found this so helpful!! Thanks for letting me know! My vents are working but I'll see if I can make a video about it!

[@andyangelicwolf3444]

@@elibaier I'll have my notifications turned on :)

[@smdhptr]

Thanks for this informative video Eli! How many miles does your SRX have now these days?

[@elibaier]

My RRX now has 139k miles on it! How about yours?

[@G3A89]

I've done this replacement to my SRX but the liftgate won't open automatically. Any ideas on what else I can try? Module looks good and there doesn't appear to be any water damage. You can hear the motor running and unlocking but won't open or close.

[@elibaier]

That's frustrating... Hmm... If you can hear the motor running than it must be an issue with the hydraulic connections or the actual hinge not unlocking... Any luck?

[@dannyniblett6174]

could you do a video on the rear hatch lift gate control modual? Mine got flooded when the drain tubes from the sunroof got clogged. I can order them on evil bay but need some advice. some say I need to pay a dealer for this but then some say it's easy to swap out .

[@elibaier]

If you have to replace the module, it has to be programmed by any GM dealer using a tech II scanner that can read and also program. Usually a half hour labor only charge. Any luck?

[@dannyniblett6174]

​@elibaier thanks they want $700.for replacement programing. Seems a little much .

[@elibaier]

I agree

[@marthalopez3797]

Hi. I have a problem with my liftgate as well. Just not sure exactly what parts need to be replaced. I purchased it as a used vehicle and trunk didn’t open when I purchased it.. the previous owner did say he replaced the latch but didn’t work for him.. looks like the module was also replaced but not so sure. When I press the trunk button on the fob it blinks and makes a sound but nothing else happens. When i try to open with the tailgate button same thing it blinks makes a sound but that’s it. Does it need to be programmed? I definitely know the hydraulic pump needs to be replaced as well it has a lot of corrosion, just don’t think this is the cause of the tail not unlocking? Any input will help. Thanks

[@elibaier]

Yeah, it is tough to say for sure what it could be. I would start by changing the pump and actuator and adding fresh hydraulic fluid. That way you are essentially eliminating any mechanical issues on the latch opening. Is your liftgate staying locked? If that is the case, it sounds like an electrical issue around the latch. It could be that you have one bad wire that is not sending the correct signal, so you could check that.

[@DD-sw5qd]

I was hoping you would replace the pump motor also, because my srx needs that motor replaced. Do you know if it is an easy replacement? DO you have a video on how you clean out the sunroof drain tubes?

[@elibaier]

I would recommend just replacing the whole pump/reservoir unit. amzn.to/2JLDmw3 I don't have a video yet on cleaning the drain tubes, but that would be a great one to make!

[@joeymartin3260]

Did you replace both sides or just the one side to fix this issue?

[@elibaier]

I just replaced the one side. Only the driver side is hydraulic (controls), the passenger side is just a damper (supports).

[@jayankumar6915]

Thanks, usefull

[@elibaier]

Glad it was helpful!

[@makosharkcnc7730]

good job

[@elibaier]

Thanks! Were you able to make the repair?

[@Choco-Kat]

My liftgate is not working too. That and clogged sunroof drainage hoses appear to be a common problem with this Cadillac..

[@elibaier]

Did you get your lift gate fixed?

[@toddjordan4345]

Getting ready to tackle my 2010 SRX. What type hyd oil did you use and where did you get it? Great video by the way.

[@elibaier]

You've got this! Here is the fluid I used Hydraulic fluid: amzn.to/3fP47vz but I had a lot extra.

[@taimurray04]

Would you have any idea why mine will not open with my key fob? It opens fine with the button inside & the button on the rear, but when I press the button on my key fob, the lights blink….and that’s it. There’s not even a sound coming from the lift gate. It basically just does noting. I’m afraid to take it to the dealer because I know it will be an arm and a leg just to get it diagnosed. (It’s a 2016 Cadillac SRX Performance if that makes any difference) Thanks in advance.

[@elibaier]

Aside from making sure the battery in your remote is fully charged I'm not sure what other advice to give. If the remote is working for everything else, you probably have a wiring issue going back to the liftgate, but I'm not too sure.... Best of luck!!

[@taimurray04]

@@elibaier gotcha. Thanks for the advice!!

[@stephenperry2029]

Thanks for the video. I needed that. Can you show us how to replace the pano roof electric sunshade on 2012 SRX? I want to tackle both projects at the same time

[@elibaier]

Are you trying to replace the sunshade? Did you have a rip in yours or something?

[@stephenperry2029]

@@elibaier it's getting stuck on the way back and bunching up

[@stephenperry2029]

It's been desentigrating over time. Detaching from the sides. I'm assuming some material is jammed in the winding mechanism. Lots of srx owners are searching for the same video according to the forums. There are a few written descriptions on how to do it though.

[@elibaier]

@@stephenperry2029 It sounds like you may have some dirty fluid or water in the lines. Have you made any progress on this?

[@stephenperry2029]

@@elibaier not yet. It's the retractable sunshade that needs replaced. I already replaced the struts the same way you did on the video. But I have the instructions to replace my sunshade as soon as I get the opportunity

[@fouad305]

Hi ,I have a Cadillac SRX 2011 motor 3L , parking brake light on , electric switch can’t reset it , can you help please ? Do you know where is the motor or actuator situated?? Thanks

[@elibaier]

www.fixya.com/cars/t11736747-service_parking_brake_cadillac_srx_2011 I would start here and see if this solves your problem!

[@bredenis5]

Great video. Quick question. My girlfriends 2014 SRX had the common feeling of collecting water in the back and the rear liftgate quit working. On her SRX, when you hit the button it doesn’t make any sound and the hatch stays completely locked. I replaced the liftgate module but still absolutely nothing. I’m wondering if there’s something else going on because if she is in the car and hitting the button to open the rear tailgate, nothing happens and it stays locked even when I am outside pulling on it trying to open it. Would you happen to have any ideas? Thanks so much.

[@elibaier]

It sounds like an electrical short...

[@bredenis5]

@@elibaier Thank you for the reply. Also, it never occurred to me to check the fuses. I guess I could start there.

[@MrFrank13]

dumb question but can this complete piston and pump be eliminated and just use a regular shock like on the right side?

[@elibaier]

that's not a dumb question. I think you probably could do it, but I think it would be pretty difficult to raise the liftgate

[@TheDroppedAnchor]

Not dumb. As long as your rear hatch unlocks remotely you should be good.

[@elibaier]

Exactly. You would lose the functionality of an automated lift gate, but two shocks would probably work just fine

[@forzaworld]

Eli, before i take my car apart, how can you tell if this is an actuator or motor issue? I have the same liftgate symptoms (struggles, but wont open or close), but no leaks to my knowledge. I don't believe the control module will be needed for me, and don't believe ill need more fluid

[@elibaier]

Thanks for the question! It sounds like you have already done some amount of troubleshooting. You could very well have a leak and just not know. I would take apart just the floor of your trunk and take a look at your reservoir and pump. You may find your issue there. It doesn't sound like you have any electrical issues, so keep looking for something mechanical that could be causing it to bind up.

[@anthonyvega1479]

Very helpful 😀👍👍

[@elibaier]

Glad you think so!

[@BusinessSuccessByDesign]

Another reason NEVER to buy a Cadillac. That and the touch screen! Have both these issues - should be easy fixes but nooooooooo let's make sure you have to demolish the car to fix anything! Great explanation on this....

[@elibaier]

Alot of people with little or no experience have been able to perform this work!

[@jingizu24]

Takes less than 10 minutes to fix the touchscreen.

[@elibaier]

Nice! Have you done that?

[@haven0915]

What fuse does the hydraulic pump use?

[@carlbernngl]

I ordered the passenger side strut from your link. I'm having trouble putting it on because I push the liftgate up any highter I will probably damage the hinges. i have about a quarter of an inch to go. Is there anyway to shorten the strut? Thanks

[@elibaier]

You should be able to apply some pressure to the strut and shorten it all the way. It is a bit of a tight fit, but you definitely don't want to break it. Hope that helps!

[@carlbernngl]

Did you do procedure #9 " Install the pump without the trim and inspect for proper operation and fluid level. The fluid level can be checked after cycling the liftgate 3-5 times to ensure proper fluid level. If the fluid is still low repeat the procedure." or did you just skip that. I'm not sure what they mean by install without the "trim". Thanks

[@elibaier]

Install without the trim would be to try out the liftgate without putting the plastic interior pieces back on. Testing it then will prevent you from having to tear it all back apart if you ran into an issue.

[@carlbernngl]

Nice video! How did you know you had to add fluid to the motor? Some people just replaced the actuator/strut. Thanks

[@elibaier]

I knew that my fluid level was going to be low because it was draining out the strut. When I got to the pump, I confirmed that it needed more fluid by the level in the reservoir. Some people may have just a bad strut.

[@carlbernngl]

@@elibaier Thanks for answering. I don't see much fluid. The ends of the struts have something greasy on them. When I open turn the auto open to off and manually lift it , it doesn't stay up. Guess I'll start with struts first. Thanks a lot for all of the links to parts

[@carlbernngl]

actually, looking at the actuator/strut replacement, it looks like I have to remove all of the panels. I can't disconnect the outside mechanism from the lines going inside?

[@richardcraig541]

@@carlbernngl I got a 2014 and my lift would raise fine but wouldn’t stay up, so I ordered new struts for both sides and when I put the passenger side on it fixed the problem without changing the fluid side,so now I’m debating on sending the high dollar one back but I’ll probably go ahead change

[@elibaier]

What did you end up doing?

[@zodiacbeauty]

Is there a way to open the trunk manually on a 2012 so it will stay open?

[@elibaier]

Are you having an issue getting it to open, getting g it to stay open, or both?

[@jeffm26]

ya at least I know that I can do it and not pay the shade tree mech-ka-nic to do it for me. How about a video on how to replace the cam sensors, intake and exhaust both sides.

[@elibaier]

I'll see what I can do about that!

[@jondemetrius]

I just replaced the pump and module. I only get a clicking noise. What can be the issue?

[@elibaier]

Is it a mechanical click or electrical? Is the pump secured well?

[@jondemetrius]

@@elibaier I found the issues it’s was the fuse and my hydraulic pump was rusted from the water. I replace the pump (from) Amazon it’s working now. It’s label lgate on the diagram. It’s easy to replace

[@elibaier]

Awesome to hear!

[@WandaBerry-jj3wn]

@@jondemetrius Can you tell me where the fuse is please? I'm only getting clicking noises

[@jondemetrius]

@@WandaBerry-jj3wnit’s n the back in the cargo (rear compartment) area on the driver side truck. if you google your model of srx fuse box diagram you will see location of the fuse.

[@ralphflores3324]

Great video. Did you replace the "Liftgate control module"?

[@elibaier]

Thanks! I'm glad you found it useful! No, i did not change that module

[@terryjohnson4391]

So i found the part on rock auto but didn’t know about the oil pump and oil… what type of oil do i have to buy?

[@elibaier]

This is the hydraulic fluid I bought

[@elibaier]

Hydraulic fluid: amzn.to/3fP47vz

[@paulresell7363]

Have you seen or dealt with the “Shift to Park” message on the DIC? It’s becoming more frequent when I turn the car off that it is saying shift to park on the dash even though the car is in park. I used to be able to just give the shifter lever a little jiggle or push it forward a bit and now it more frequently happening

[@elibaier]

I have had this issue happen before. There is a little micro switch under the shifter. I have had this happen before when my phone gets caught between the shifter and the dash storage container. Are you seeing this issue get worse?

[@paulresell7363]

@@elibaier yeah it’s happened over the years a bit once in a while, but a lil jiggle on the shifter would sort it out. Now it happens so much. I 100% think it’s the microswitch for the Park Position Switch. I cleaned it up and put a little bend in it to make it a little stronger where it pushes to make a stronger contact. So far so good and it hasn’t had the problem since. I feel like it’s just going to be a temporary fix and that switch will need to be replaced eventually. Fingers crossed. Not sure if you can just replace the switch, or if you need to replace the whole transmission shift control module

[@elibaier]

I’ve really been wanting to explore this. Maybe I’ll pop mine open and see what it all looks like. I have some ideas for temporary fixes…

[@paulresell7363]

Let me know what you come up with. If you pop the cover around the shifter knob you can see the switch in the front right corner.

[@jhangtheman]

I replaced the module and the pump but my lift gate still won’t open. Is there a fuse or relay I missed?

[@elibaier]

It sounds like you need to do more troubleshooting. Use a multimeter to see if you are getting a signal at the rear hatch. Hopefully you'll find the point where the signal is no longer being sent.. Good luck!

[@fahedikbarieh2712]

So my question why didn’t u just replace the shock and use the old lines it will be easier right ? So u don’t have to remove all panels?

[@elibaier]

The hydraulic lines can not easily be removed from the shock. If you have special hydraulic tools you may be able to get it done, but you buy the shock and hydraulic lines as one piece. You have to go all the way back to the hydraulic pump.

[@elibaier]

Thanks for the questions!

[@bigeuknowme]

My back hatch opens and closes and locks but the car recognizes the back hatch as open all the time. Also the back hatch touch sensor does not work to open it. That compartment was once filled with water, do you think the actuator needs to be replaced?

[@elibaier]

It sounds like you have electrical issues. I would try to replace the whole pump maybe. You should test it to see if it works. If it is working then the next thing would be the actuator. Hope that helps!

[@bigeuknowme]

@@elibaier Thanks. I recently found a broken off marble-sized knob inside the “liftgate latch actuator”. It must have broken off when I stuck a screwdriver in there to open it manually from the inside. I ordered a replacement. Ill let you know if it works.

[@elibaier]

@@bigeuknowme I'm glad yuo found what appears to be the broken piece! Thanks for sharing here in the comments and I hope it works!

[@NguyenTran-xp2bw]

My cadillac hatchback wont stay open, it means, when I opened it with automatic mode, it opened but close right after, and when using manual, it is very hard to open. Is that the same problem as your video ? Or another problem, and what should I do. Please let me know 😁

[@elibaier]

It sounds like you are having issues with the control module. I show that in the video

[@elibaier]

Liftgate control module: amzn.to/368zBcu

[@carlbernngl]

Hey Eli, maybe I missed it ......after connecting the new liftgate module did you have to program it? I bought one from your link but nothing happens when I pressed the buttons. Thanks

[@elibaier]

No, you shouldn''t have to do any programming. If you pushed the button and nothing happened then you might have an electrical problem. I would try to use a digital multimeter to see if you are getting power back at the module... Thanks for sharing in case other people run into a similar issue!

[@carlbernngl]

@@elibaier Thanks for the feedback. It seems to be working this morning. I still have the hydraulic motor container open because water filled that entire area because of the notorious SRX sunroof drain problem. I'm waiting for those two spongy cushions that encase the motor to completely dry. I'm having trouble drying out the side next to the hydraulic line. I may disconnect the lines to take it apart to dry properly. So will probably purchase the oil for it. Your link has the best price and delivery time. Your video has made it easy for me to figure out parts and supplies needed. Good job on that. Also, I'm thinking since I did lose some fluid when I changed the actuator a month ago and the motor hydraulic oil reservoir yesterday looked less than full, that may have not allowed it to work properly. I had it sit level all night and it's working now..hopefully. Keep up the good SRX videos if you can so I can keep repairing this piece of shit vehicle, lol. Thanks

[@jestinerobinson18]

@@elibaier Good afternoon Eli, I replaced the liftgate module. It worked the first time. halfway up. The liftgate worked manually afterward. The next day or two it opened and closed manually. Now the liftgate will not open manually

[@jestinerobinson18]

@Eli's Garage Good afternoon Eli, I replaced the liftgate module. It worked the first time. halfway up. The liftgate worked manually afterward. The next day or two it opened and closed manually. Now the liftgate will not open manually.

[@elibaier]

Any updates?

[@carlbernngl]

just making sure, according to the manual the max fluid looks above the plus sign. It looks like you filled yours right below it.

[@elibaier]

Correct. In the manual it shows the minumum being the bottom of the plus sign and the max being the top of the plus sign. In the video it looks like I am below the plus sign because it wasn't level when I broght it up to the camera. When I had it on the bench I was right in the middle of the plus sign.

[@carlbernngl]

thanks

[@elibaier]

You’re welcome

[@bindiny]

Can we use a simple Hydraulic Jack oil? Or any other cheaper type? You used an aircraft quality hydraulic oil.

[@elibaier]

I did use high-quality stuff, but I do think normal hydraulic jack oil would work. This is the OEM version: amzn.to/35UQV4z

[@SupernaturalCafe]

Has anyone been able to find a grille guard for this year??

[@elibaier]

Are you talking about this? amzn.to/3yZpa8I

[@elibaier]

I’m not entirely sure what you mean by grill guard for these vehicles…

[@cristinahernandez4415]

SAME PROBLEM :( 2012 CAD SRX

[@elibaier]

You can do it!

[@zacharyleeswanger]

What type of fluid did you use?

[@elibaier]

Hydraulic fluid: amzn.to/3fP47vz

[@elibaier]

All the parts and tools are in the description

[@zacharyleeswanger]

Thank you!

[@elibaier]

You’re welcome. How it go?

[@zacharyleeswanger]

@@elibaier orderd parts. Waiting for them to show up.

[@tockbounbandit6962]

How do you change the liftgate? My trunk would not stay open.

[@elibaier]

It won't stay open? Which part do you think you will need to change?

[@TheOldTeddyBear]

A great video but the title should be 2010 - 2015 not 2016 the 2016 uses an electric liftgate motor not hydraulic.

[@elibaier]

Thanks for the info! I'll get it changed!

[@sadiebelle1707]

Can I leave my hatch door open without my battery running down

[@elibaier]

Good question. Yes you can leave the hatch open and it won't drain your battery. Just make sure your interior lights are turned off. Thanks!

[@annamckinney5014]

Awesome video, thank you so much. Although I’m a little too old to be doing all this. I don’t have a husband, therefore I’ll have to pay..

[@elibaier]

Thanks for the comment! Good luck!!

[@stevenbaldy3221]

Does anyone know how to bleed the liftgate hydraulic pump?

[@elibaier]

not necessary

[@HomesForSale999]

If fluid is not coming out of your cylinders the problem is not the cylinders. The problem is most likely the modulator. This video doesn’t tell you that.

[@elibaier]

Thanks for adding that detail!

[@HomesForSale999]

My trunk was acting like yours but ended up being the pump. My sunroof drain hoses plugged filling my spare tire area with water causing a shortage in the pump. I replaced the pump today and the it works! However, there is a very loud sound when opening and closing. Do think air possibly got into the lines causing the sound? Your thoughts?

[@HomesForSale999]

I removed the new pump And reinstalled the old pump to see if it was making the same noise and it didn’t so I am assuming the new pump is defective. I am returning it.

[@elibaier]

Thanks for the update

[@candycosmeticnails3195]

Mines won’t lift at all

[@elibaier]

Bummer! What happens when you hit the button?

[@COUPEntertainment]

What a ridiculous design.

[@elibaier]

Haha I know right?

[@SKRILLA4DBD]

It's like they intentionally make it difficult. I have a full front headlight assembly replacement coming my way as soon as the parts arrive. The lift gate is next. Already it nearly gave my gf a trip to the hospital and stitches. But I'm glad I found this video again because it is going to be useful for me in the near future.

[@rosieclark3661]

It’s GM I don’t they could engineer a mayo sandwich correctly

[@elibaier]

Haha that’s great!

[@elibaier]

Hope those repairs went smoothly!!

[@terryjohnson4391]

Well that didn’t work… damn thing is worse than when i started… now it wont do shit,,, pump runs for 2 seconds and quits…

[@elibaier]

Schucks... do you think you have an electrical problem or mechanical? How did your fluid reservoir look? Does it only run for ~2 seconds while trying to open? Does it do the same when trying to close?

[@terryjohnson4391]

@@elibaier its obviously mechanical,,, the arm is brand new and the pump is brand new,, when its locked in place it only pops the lock mechanism , if its popped, it wont even try to lift the gate, it is open, it won’t try to lower the gate,,, I’m not an ASE certified mechanic but i have never had to take a vehicle to a dealer for mechanical issues.. in its simplest form its a pump, lines and a actuator, also in no video that i have found on this issue has anyone had to or even mentioned having to bleed the system in order for it to work, they all replaced the arm, topped off the hyd oil and pushed the button and it worked first time,,

[@elibaier]

Sounds frustrating… the reason you don’t have to bleed the hydraulic system is because the lines are all supposed to come completely filled. It almost sounds like your pump is getting a shut off signal… I wish I could help more..

[@terryjohnson4391]

Ok update… got out my power probe and took the arm off the lift gate.. i could make the arm extend and then it would automatically retract when i disconnected the power probe… got to thinking about the pump position… its horizontal so i turned it and now it will run for an appropriate amount of time to lift or lower the gate but it wont lift or lower it… also changed out the control module so now all three parts of the system are brand new… i guess I’m taking it to a dealer so they can break it off in my wallet….

[@elibaier]

Hope it’s working now!