To all: There is now a service campaign in place for getting this door latch replaced at no cost. My driver's side door went first back in 2014 and thankfully it was still covered under warranty. Now 2 years later my front passenger door went. I called the dealership to ask had there been a recall yet as I know this is a common problem with Kia. That's when I was told it wasn't a recall, but a "service campaign" which is entirely voluntary and Kia is not required to notify the owners that this campaign even exists. I just came from picking my car up from the service department. If any of them give you any push back on this, the code used on my service invoice is CS1603B. Oh! There is also a campaign to replace the door handles because the silver coating is starting to peel and can give you a nasty cut. I've already been a victim of that. So they replaced the door handle at no charge as well. Hopes this helps!
@desmondsullivan16517 жыл бұрын
Thanks for this!
@AventuraPorElMundo7 жыл бұрын
I have the same problem , so is covered by a service campaign? . how can I find out more information about it . I called the dealer they do not know anything about it. thanks in advance for your help
@respondingtoit6 жыл бұрын
They replaced my handles, but now, my rear door handle on the driver (L) side no longer works. The child safety latch was on so, I can't open if from the inside or outside. I am scared to take it to the dealer as they ALWAYS overcharge me for everything. A few times, work charged wasn't even done.
@dougtaylor14396 жыл бұрын
@Santiago Cardona In case you're still looking, I found "TSB-BOD150R1", and like Chaos said, "CS1603". Have the dealer search for those.
@sergioflores79756 жыл бұрын
Organized Chaosdo they have a number onthat ?
@paulnelson18075 жыл бұрын
I can't watch this lighting is bad no voice over and its movements are making me dizzy but thank you for trying to share your knowledge
@joshuahubrig24792 жыл бұрын
Wow! I had been getting very frustrated with this issue, and was actually just looking for a video on how to get the interior of the door apart. For whatever reason the video did not have sound for me, but I knew pretty quickly that you were fixing the same issue that I was having and through a little bit of scrubbing and pausing was able to locate the same problem on mine! THANK YOU!!!!!!!!!
@jamienorthey41858 жыл бұрын
Wow thank you, you're a genius...saved me $500. Fixed my driver side door, same procedure. Also, I had to take the exterior key latch off to get the actuator out...took about 2 hours, but I'm a novice! Also forgot to put the rubber window screw covers, oh well!!
@georgeshamer71786 жыл бұрын
Merci Charlie, j'ai le même problème en France sur mon Sorento de 2009 ! Comme il est trop vieux le concessionnaire ne veut pas le changer, je vais essayer ta méthode, merci encore ! Thank you Charlie, I have the same problem in France on my 2009 Sorento! Since he is too old the dealer does not want to change it, I will try your method, thanks again!
@nelsonsantos7704 жыл бұрын
Well, thanks for the video. I decided to do it coz the dealer wants $400 to fix it. I bought the replacement part for $50. I actually replaced the latch assembly completely by myself! It takes a lot of patience, and tiny hands but it can be done! I had to use impact wrench to remove two bolts holding the window before you can even remove the entire metal cover. And with the actuator, I actually have to fish out the little ball at the end.
@donavanbradley90572 жыл бұрын
So when that happens you need a door latch ???
@latashavalles97205 жыл бұрын
This videos really did help me it works but the door wont lock so i did it for a temporary fix i just tossed it up and ordered a new lock set up off ebay for $55.69 and did this same process plus a few other steps and wah lah problem fixed permanently (hopefully) thanks for the video
@jennineschabb282 жыл бұрын
I am having the same issue. I'm finding it very hard to follow this. I wish he talked and explained what he was doing.
@amoletical95563 жыл бұрын
Just fixed my door with the same issue, saved alot of time with this video, thank you
@d72fish3 жыл бұрын
Was your issue for door not opening from inside? If so what do I need to buy?
@thugfourlife7138 жыл бұрын
I have a 2011 kia sorento with the same problem dealer wants 485 to fix thanks for your help Charlie
@georgeshamer71786 жыл бұрын
Thanks Charlie, I had the same problem at both doors! I followed your method and I repaired !! thank you very much !!!
@kevink2398 жыл бұрын
keep the foam on the front part of the rotating tumbler to keep the plastic piece from falling worked so far...pain it the ass to get to it as doors always are the video was beneficial to see how it comes apart ....thanks charles
@priscillaharrell83175 жыл бұрын
Took us about 2hrs to do. Glad we could fix it without spending a dime!
@MatanuskaHIGH4 жыл бұрын
Priscilla Ann the dealership charges 4 hours labor...
@d72fish3 жыл бұрын
Was it for the door not opening from inside and if so what part do I need? Thank you
@martingregorioprimitiva54726 жыл бұрын
Muchísimas gracias su enseñanza me dejó reparar la puerta de mi Kia Sorento y me ahorro tener que ir al cerrajero.gracias
@kristyhuckaby25858 жыл бұрын
ok i have done this entire process even though there is no sound y? who knows? since this is literally the only video i have found to solve this particular problem which again has no sound, no, step to step process is stupid hands down. my door now will not shut,lock,or stay closed some insight/ problem solving would b great .
@aquaflowgutters8 жыл бұрын
Holy crap this just worked. Charlie I owe you a beer!!!
@Melisa31818 жыл бұрын
The foam pushes up the locking mechanism allowing you to open the door from the outside. My 2011 drivers broke and I drilled out the side of the door exactly where this white clip is, rather than taking apart the door. After manipulating white clip upward, I was able to open the door from the outside. However from what I saw is that if you insert the foam, you will no longer be able to keep the outside handle from being locked, it will always be unlocked. When you push up the white piece, it unlocks the latch on the inside of the door. Bummer.
@z71josh418 жыл бұрын
So this doesn't work?
@dekestancil6338 жыл бұрын
It works only if you don't lock your door. Still a helpful video on how to get to the actuator.
@nid4spid114 жыл бұрын
followed this instruction and same thing. If you lodge a foam in there, it won't lock and will always be open. Again, if you do this video, you will be able to open the door from the outside BUT YOU WON'T BE ABLE TO LOCK IT! just buy an actuator from amazon or something if you're going to open it.
@GailNixon-ex9yr2 жыл бұрын
My Kia passenger door latch has gone 4 times in the past 2 years and now the car is going too, will never have a kia again
@privatename36212 жыл бұрын
What is wrong with the sound on this video?!? I've tried watching in multiple browsers an on my phone. Almost pointless to post it.
@mchaves76632 жыл бұрын
Man, I am not gay but I swear I would give you a kiss with tongue for this solution😂. It works perfectly., Folks don't fool yourselves thinking this is a permanent solution, it will fail again eventually as the foam looses its elasticity inside.. I ordered the new actuator from korea for $90 shipped. I have a sorento 2010. God bless you. Thank you so much
@mchaves76632 жыл бұрын
Hi Folks, just an update here. I have received and installed the new actuator since this solution didnt last long for me. The actuator came with the wires inverted (common issue) so after installing, when I lock the car, the door with the new actuator unlocked and vice versa. The solution is to take everything apart again and at the connector that goes into the actuator invert the orange and blue and then it works beautifully. Hope this helps somebody out there. cheers
@victortorres6935 ай бұрын
Buenos días un favor cuál es código del actuador y por donde lo compraste muchas gracias
@kristyhuckaby25858 жыл бұрын
im about to make a video of myself doing the exact same thing as this guy only sound,, boom wayyyyy wayyy more hits and satisfaction once i figure this out .watch!
@thersten5 жыл бұрын
You never made the video you punk!
@raftonpounder66964 жыл бұрын
Where’s the video? You obviously didn’t figure it out.
@joshuahubrig24792 жыл бұрын
It took a little bit of work to figure out what it was that he was doing there, but worth every minute invested! Saved myself some straight cash homey
@twitch_scorpi0n5197 жыл бұрын
Hi Charlie, any chance of sound on video, got issue with door not opening
@nelsonsantos7705 жыл бұрын
You haven't completely showed how you remove the panel inside.
@nelsonsantos7705 жыл бұрын
how did you remove the plastic metal cover panel?
@mikecmassachusetts20202 жыл бұрын
I had mine "repaired" at KIA dealership in North Hampton, NH. Now, there isn't one lock that works correctly - key or fob.
@keithcastle8799 ай бұрын
How did you get panel off door?
@probe9005 жыл бұрын
This seems to be a issue with many Kia Models . I had this serviced on Kia Rondo EX 2008 passenger rear for 400 + $ at dealer. Now I have similar problem Driver side rear door.
@etch2507 жыл бұрын
I had one break under warranty, them 2 back to back outside warranty so I called their head office, they paid for a free rental and fixed both for free. they had my dealership send them back for a check, then about a month later that national recall came out. I also have 4 10" woofers in my Sorento so that probably doesn't help either.
@privatename36212 жыл бұрын
Recall? For door issue? What recall?
@etch2502 жыл бұрын
@@privatename3621 door handles stop working to get in, but work to get out. There was a national notice for it, they put a clip in them now to stop them from breaking
@jimlimon29867 жыл бұрын
worked great!! thanks buddy...
@rea87552 жыл бұрын
I have no sound any suggestions?
@coachdright8 жыл бұрын
Our door is missing a bunch of pegs, and they are not keeping the interior held down...Any suggestions for that? How do I take the door off just to put the interior pegs into place? I attempted to do it (The door wasn't totally off) The pegs I bought broke while I was popping it back into place!! Grrrr
@riodabest51203 жыл бұрын
Holy shit! A whole meaningless video with out sound! Fucking great😄
@iambrendac8 жыл бұрын
Since there is no audio is there a way to get a description of what is happening with that foam getting stuffed into the mechanism? How/why does it work?
@charlieturner32678 жыл бұрын
It's to keep that white object from falling back down..
@z71josh418 жыл бұрын
So this doesn't work?
@iambrendac8 жыл бұрын
Did not work for us. Ended up buying the part.
@z71josh418 жыл бұрын
Same. Tried it this last weekend and did not work at all
@djwhalf8 жыл бұрын
Hi, what's the part name?
@bryanesselment23806 жыл бұрын
Our drivers side went, was covered by warranty, but the rear is not. What does the km's have to do with a door latch?..... They want $400 Canadian for a new one!!!
@chadsnyder83577 жыл бұрын
How do I get the plate off, I've removed the window and have all the bolts out, but something seems to be caught
@dongiogio7627 жыл бұрын
did you ever get to fix that? I'm stuck in the same position and can't seem to figure it out. it's my mither in law's truck and I'm afraid I have lost credibility with her for making false promises. I claimed it was too easy a job and It was a shame when I had to put the door panel back on in shame....help!
@chadsnyder83577 жыл бұрын
I never did, however I called KIA and they fixed both sides knowing it was an issue
@dongiogio7627 жыл бұрын
Thank you so much! I really appreciate your quick response
@sebveillette146 жыл бұрын
I did remove the handle from outside, then it went off.
@dawnschutzeus51876 жыл бұрын
How do I get the door panel off if it wont open from inside or outside , its a kia 2011 sorento? Help
@robindarby55272 жыл бұрын
Yes please explain SLOWLY.
@robindarby55272 жыл бұрын
Help!!
@bendogie15 жыл бұрын
use an android camera,add sound,&slow dwn video
@skyelund29824 жыл бұрын
Fuck yeaaaah man!!! It worked, thank you saved me big money
@georgeshamer71786 жыл бұрын
Si tu passes en France, je t'invite !!!
@hdcking41494 жыл бұрын
Goes too fast can't see how to take door panel off. I can remove all the screws but can't get the top of the panel close to the door latch off and sound would really help, but thanks
@icdcash16 жыл бұрын
volume would be nice
@MatanuskaHIGH4 жыл бұрын
My damn door handles stopped working on my 2011 Kia sorrento. Shit pisses me off and should be a factory recall. 1$ part costs $500 for labor to fix.
@bakhteyarbaban77427 ай бұрын
Shav ekons
@MichaelStephenson515 жыл бұрын
Poor. No sound. Camera all over the place. Can't tell what is going on most of the time. I guess if you are just showing off how fast you can do this then OK but it you are trying to help others do the same thing not so much.
@brianthefloridian62548 жыл бұрын
Need sound!!
@dongiogio7627 жыл бұрын
how did you remove the metal frame? mine seems stuck or fixed to the window ...do i just pull it out or what man I'm stuck right where the video seems to miss that part when you pull it out. please share
@jakwright16177 жыл бұрын
I have the same question
@youavang56296 жыл бұрын
Assuming you have followed the video right up to the point where it skips a number of steps, i.e. window glass should be removed at this point: When you get to that part of the disassembly, you need to then remove the external door handle. Under the door handle is another bolt that you need to remove. Then undo the three bolts holding the door latch on the side of the door. Then the metal plate on the door will come off. The door lock assembly is attached to that metal plate so it will take a bit of patient manipulating to get it all out, patience because you also will have to deal with all the wiring harnesses attached that restrict how much you can move the metal plate. There are plenty of other videos that show how to remove the door handle correctly, you don't want to break the door handle.
@clarissastilwell63576 жыл бұрын
Question- HOW did you remove the door module? Your camera moves at that moment.
@sebveillette146 жыл бұрын
You will have to remove the window, to do so, you have to lower or upper the window with the control switch, like he did, until you see the 2 bolts align with the hole covered by a black round seal. Then you unscrew just enough to release the window clamp so you can take it off. Then, the silver panel could be tough to remove, i had to remove the outside handle.
@willtudor08253 жыл бұрын
I removed the door module to lower the windows
@bendogie15 жыл бұрын
wish you would slowe down video & do with an android device
@scottzambrano67304 жыл бұрын
Well you can't open the door then how do you have a video where you fix the door by opening it?
@raftonpounder66964 жыл бұрын
It opens from the inside
@brett027 жыл бұрын
Driver side and yesterday passenger side. Total bs
@georgeshamer71786 жыл бұрын
Me too !!! harggghhh
@ykaij99463 жыл бұрын
My driver door and right side passenger door stop opening one after another unbelievable
@RealWorldGarage8 жыл бұрын
Why is there no sound??
@charlieturner32678 жыл бұрын
Reason why no sound is because its only showing u to take off door pannel and where the problem at of why the door wont open from the outside.. The end of the video is the last part showing u the little white part that needs to be push back up.. Reason why i put foam because thats the soft object i use to hold that up.. And it works ..
@FloydMaxwell8 жыл бұрын
You could add pop-up text windows using KZbin. One at the beginning to explain what you typed in. One later on to talk about how important the white tab is. etc.
@williamjeffery6444 Жыл бұрын
No audio
@kathicharlson237 жыл бұрын
Is there sound to this video?
@franksingel72337 жыл бұрын
Does anyone know how to removed the glass on the rear door in order to get the metal door panel off. I unscrew the screw that is supposed to connect to the door glass holder but it doesn't seem to release the glass. Is there a trick? Also, the screw doesn't want to come the entire way out. I get it out about 1/4 inch and it jams (like it is captive). Should it come all of the way out?
@willtudor08253 жыл бұрын
Should come all the way out
@djarvis8 Жыл бұрын
Where is this screw that holds the glass of the window to the mechanism?
@alexisporras52124 жыл бұрын
My 2011 Kia soronto alarm keeps going everytime I try to open the car and it won’t let me start
@g21oa2233 жыл бұрын
If it is a non chip key, this could be the reason. IF you have a chip key, try that.
@615capone5 жыл бұрын
I'm too high for this one SMH!
@jaylenpatel57114 жыл бұрын
do you have to remove the window?
@willtudor08253 жыл бұрын
Yes
@jaylenpatel57113 жыл бұрын
@@willtudor0825 9 months later someone actually replied🤣. Thanks though the job was finished the day I asked.
@tawnerbug2 жыл бұрын
Why no sound?
@Rio976213 жыл бұрын
Kia Service Bulletin addressing this problem: static.nhtsa.gov/odi/tsbs/2016/SB-10089586-5448.pdf
@joselegaspi25494 жыл бұрын
No sound?????
@torinwilliamson2213 жыл бұрын
Why did you skip half of the important parts dude
@steelguerrero8 жыл бұрын
I don't get any sound from this video
@chinbatmanibazar63285 жыл бұрын
no sound no help! But thx anyway
@ykaij99463 жыл бұрын
Call a mobile mechanic
@djwhalf8 жыл бұрын
Hi, what's the name of this part?
@benvazquez51566 жыл бұрын
theres no audio
@paulconolly78568 жыл бұрын
Don't waste your time. Suck it up and spend the $75 (Ebay) for a new actuator/latch assembly.
@cameronshannon335 Жыл бұрын
Dont have the patience to try and make sense of this. Ill work it out as i go. Waste of timd video really.