2021 - 2022 Ford Escape Rear Shock Issue - Leaking 24k Miles - More and More this is Happening

[@THEMOWERMEDIC1]

1/3 allowable wetness? Wow just wow. Im a ford owner and that really steams my broccoli!

[@1957mrbill]

Shocks should not leak, period. To use a measurement of how far the oil has traveled down the shock is just an attempt to have the failure pushed beyond it's warranty.

[@bendino9016]

lots of garbage parts being put on new cars

[@donparks4300]

We bought a 2017 Ford Escape new. It's been a great car and now with 61,000 it's needs new shocks. We've been very happy with our car.

[@normanleon]

Thank you for this informative video, Ford Boss Me. At 77,000 miles, my 2020 Ford Escape Titanium Hybrid has now leaking Rear Shock Absorbers verified a Ford dealership and independently by Firestone (Trust, But Verify). Your comment at the end that this is happening to a number of Ford products makes me theorize Ford has a poor-quality auto supplier for Shock Absorbers. And we, their Customers, are stuck with the repair bill. No bueno.

[@gregs6403]

THANK YOU. My Escape has been handling strangely and the dealership kept saying tHeReS nOtHiNg wRoNg. Turns out the rear shocks are shot, and have been for a long time.

[@Feniks6011]

I have 2021 phev escape with 102k km on the clock. Rear shocks with front struts was replaced twice under warranty. Recently front left strut failed again and was replaced as well as sway bar links at the back and front. Luckily I have extended warranty only pay deductible. I thought that’s happening only with hybrids and phev due to additional weight.

[@TheCorpsehatch]

If Rich never said anything about 24k miles I'd be convinced this Escape had 75k miles on it with those shocks leaking.

[@carlsirles2839]

mine are leaking and cupped the tires by 21k

[@IDiggPattyMayonnaise]

Unfortunately Ford isnt covering this on my 2020 with my extended warranty

[@billskrobe4389]

Thanks for posting this video. My 2018 Ford Taurus sho with almost 50,000 miles has been riding rough for the last year or so I figured the shocks and struts need replacing. After seeing this video I checked my rear shocks and they are leaking like the ones in this video. I didn't know to check for leakage. Thanks again

[@patmullen9978]

2021 Explorer same issue at 40k miles. I thought that was early- no other car I’ve owned needed shocks replaced at that low of mileage. But I can’t find any other shocks than OEM so I’m still riding on the bad ones because I don’t want to put another set for $800 just to replace again in 40k miles.

[@Chieftain357]

Back in the day my 2011 Taurus shocks they wanted to replace because they are leaking around 60k. I didn't change then till 125k, never could tell the difference.

[@troublemakingpups5787]

We need to bring manufacturing back and put pride and quality back in everything. 😊🐶🐕

[@tom535]

Wow that is so sad,, they are probably having problems getting good parts as well.. parts are parts if not made right they are not going to work no matter who makes them..

[@bobimbordino3024]

It’s sad seeing all manufacturers lacking in quality control

[@JDMSwervo2001]

^american manufacturers

[@bobimbordino3024]

@@JDMSwervo2001 it’s all! Look at the low quality of the turbo 6 from Toyota for there tundra

[@bozerbrett7867]

Thanks for letting us know about this, I'll be keeping an eye on my Bronco Sport shocks.

[@rprice7670]

I bought escape 2016 new for the wife and with less than 10,000 miles the left shock was dripping and had them replaced. Another problem was the positive side of the battery post. I own a shop so I do all my services. But when I brought this up about the battery I was told if it past testing they would not warranty it. I told service manager if they couldn't replace it under warranty just put a new battery that I would just pay for it cause it was eating the pos cable. I had put grease around the post an told him about that so what the guy did was clean it an give us back the car. Well I had to put a new battery cable an battery cause they lied when they said they would replace it under warranty but anyway it only has 62,000. I hope it makes 100,000. The escape is not a very bad suv for being mass produced and my son in law has over 350,000 on 2004 I believe. Rich thank you for sharing everything you do. I wish you lived here in fla cause I would have no problem giving you a job an pay you very well. I would probably just turn the business over to you as I'm getting older and want to retire in the next 5yrs. Anyway be safe bud

[@VickyMoran-v5u]

My 2019 Ford Edge has 11K miles on it now 07/13/23, I purchased it from the dealer in 06/02/20 with 5K miles on it. It was used at the dealership as a demo model. Today I will have the Motorcraft rear shocks replaced because I was told they were both leaking and wouldn't pass inspection. You can bet they won't be replaced with Motorcraft brand. I've had cars for many years before ever needing the shocks replaced, so sad the consumers are cash cows for these companies with their mediocre products. I'm very disappointed in Ford quality at this point.

[@seagullsbtn]

This kind of stuff is so unnecessary to have to replace. Should be lasting 75-100k. For other customers it's part of the reason it now takes weeks to get an appointment for service.

[@andrewwhite745]

We have non-hybrid Escapes for our fleet vehicles. My 2020 just had a major transmission problem at 50k miles, and some of my co-workers with 2022’s have RIDICULOUS brake dust on their front wheels since they picked them up last spring. I have a 2023 on order and I’m usually excited for a new company car… not really anymore.

[@kylestenger15]

Great video boss. Been seeing lots of transit from cover leaks at my dealer on the 3.5 and 3.7

[@HypocriticYT]

Shocks leaking is it a material failure or a design failure? Who made these?

[@FordBossMe]

I dont have answers to questions like this I don't understand or know why people asking me these LOL? I'm not going to pull the shocks off of the vehicle and look and see who made them and I'm not going to be able to tell you if it's the material failure I would have to take the shock apart to do so? I don't understand how I'm supposed to know this LOL I don't know guys

[@HypocriticYT]

@@FordBossMe I didn't know if Ford literature had it or not. Must be a contract for millions from one of the known manufacturers. I bet Ford didn't buy from that manufacturer again though it's always a price thing so you never know unless you're a Ford bean counter or pencil pusher:)

[@OrasSelection]

2021 Ford Escape SE rear Shocks gone bad. Car bounces worse than any car I have every driven. Bouncing rough ride started at about 25k miles. At 43 k miles (yes I drive a lot) the ride is terrible. I am bounced all over. Must be bad for my back. My mechanic told me today new Ford shocks won't be available until Feb. He said Ford has changed the # to order shock's 3 times. Grrrr So disappointed in my Escape. No wonder Ford offered 0% interest rate to entice me and other's. Hard to bail out.

[@jmcgliss]

Our 2005 Subaru Legacy GT shocks are still tight after 196000 and 165000 miles. How hard is it to build parts that will last?

[@JMSynthetics]

Prices on vehicles higher then ever and Ford sourcing parts from whoever they can get them from the cheapest.

[@davidfleishman2275]

The truck shop(OEM dealer)I worked at when a leaking shock did not fit in the warranty spec would add some oil to make it fit in.Take photos and do the replacement.When the warranty manager put the claim in with the photos claim accepted.

[@Sayitlikeitis1234]

Thank you for the update on the back order.

[@garygarafano8341]

I wonder who is manufacturing those shocks for Ford.

[@s0berlin]

Rear shocks are fully leaked down on mine at 65000km. I want to find a replacement that’s not the same crap out back on. Any suggestions?

[@FordBossMe]

Monroe

[@s0berlin]

It doesn't appear that Monroe has any components for this model escape. So far I haven't found anything other than the original from ford.@@FordBossMe

[@mirajiji3803]

​@@FordBossMedo you have a Code for Monroe replacement for Escape 2020 ?

[@tija99g.23]

GREAT INFO Do you have a video on 2020 FORD ESCAPE STRUT REPLACMENT AT 100K MILES ?

[@Mountainbaseddweller]

Thanks for the heads up! Does this affect just the AWD versions, or are the FWD versions affected as well?

[@FordBossMe]

All

[@Mountainbaseddweller]

@@FordBossMe thanks I will have mine checked out

[@jeffreynowak1294]

I have a 22 Escape with 5,200 miles on it, and I wonder if my rear shocks are going bad to, as every time I place my hand on the rear seat and lean in, the Vehicle makes a lot of squeaky sounds.

[@timkis64]

ford allways did use the cheapest OEM shocks & struts they could get away with.i never knew how much till i replaced several & compared them to kyb's on MN12 tbirds & S197 mustangs. HUGE difference.

[@alouisschafer7212]

That is just unacceptable I think. I would buy a new car based on who has the best build quality and best quality parts. Who would that be in your option? I'm saying Lexus, Toyota, Honda, Suzuki and Volvo would be up there. Maybe BMW too since their new generation of engines are rock solid if you maintain them well, they use ZF Automatics and those are the best in the industry and generally they dont fall apart in the first 100k miles, they DO develop issues over time though and you cant neglect those. VW is much worse just everywhere they use cheaper parts, cheaper in house transmissions and goofy Haldex AWD systems which are known to crap out, and trust me their engines are not as good as BMW and Mercedes for that matter. Compare a basic 2.0 i4 gasoline engine from BMW, VW and Mercedes and the VW will the worst overall in terms of just how they are build and how they can fail.

[@dangleebols]

Hi Rich on a different subject, could we get an update on how the Hybrid Solutions plastic treatment is lasting

[@FordBossMe]

I have a kit I have to use

[@jamram9924]

Didn’t know Auto Zone supplied Duralast shocks to Ford….😮

[@jacktanner4286]

my 2016 ford escape rear shocks lasted 138,500 miles before the started to leak, the newer they get the crappier they make them lol😆

[@d.b.1008]

VW the same issue! May the shock absorber Company produce this stuff in China..🥴 If I buy Bosch Wiper Blades, it's printed on the carton "Made in China" 🙃

[@jtomtl]

Ford should fire their Parts Manager, bad QC

[@vais3]

Mine did not blow externally but they certainly did not last. Just swapped the rear two last night. Massive difference already.

[@garyslentzii2796]

May have to to aftermarket when warranty is done

[@nicholascarioti6623]

Hey Rich, I have a question for you. I have a 2014 Ford Escape, and I am replacing the Stock Fog lights with more brighter ones. What method do you use to remove them because I know u can go through removing them from the Wheelliner, but I am having a problem with the Driver side the factory bulb will not come out at all.

[@FordBossMe]

Wheeliner as well

[@tija99g.23]

Whewre did you get your schoks did you go with Monroe ... Have you doen the front Struts?

[@alouisschafer7212]

180 something thousand miles here. Everything is original underneath except for the lower control arms in the front, sway bar links and some rubber mounts. Struts all around are original but think its time to replace them based on just how the cars suspension feels and how it handles bumps. The car still passes inspection and they really get in there with a flashlight and check for visual signs of wear aswell as checking for play so I trust them. Pretty sad to see blown shocks on a car that is still brand new it must hurt you and your dealership to see this all the time.

[@devinkenyon553]

is it happening to just Escapes, F-Series and Explorers? or what other models are impacted?

[@FordBossMe]

I mentioned in the video more than those

[@devinkenyon553]

@@FordBossMe i apologize. are EcoSports impacted by this?

[@Fleetwoodjohn]

Since it’s covered in dust/dirt they would claim it’s not wet-warranty claim denied 😂

[@sevenvishera]

Was wondering if this was getting common. Just had a used escape yesterday, ~20k miles. Rear shocks looked just like this. And of course they’re back ordered.

[@OrasSelection]

I was told by my mechanic today. Back ordered until Feb. I would say yes it's becoming common. Especially here in St. Petersburg FL. The roads are terrible.

[@Sayitlikeitis1234]

Does the dealership stock these knowing the issues with these? I’m getting due for a oil change and would want you to inspect mine for me

[@FordBossMe]

No not really because we don't know when they're going to roll in and we're having a problem getting parts

[@Sayitlikeitis1234]

And that should be the reason for the dealerships to order some of these and keep them in stock. Just my opinion

[@jeffreynowak1294]

Interesting... I did not know about this.

[@fox_5oh203]

Hey rich, I was wondering if i could switch oil weights on my 2014 mustang Gt with the track package. Ford recommends running 5W-50 on the track package but every time i go to change the oil I have to special order the oil because its hard to find in my area and expensive. Would it hurt my motor on 5w-20 like on the non track pack 5.0’s

[@FordBossMe]

I'd do 5w30 but when going to the track change it

[@fox_5oh203]

@@FordBossMe Alright, thank you sir!

[@MrFledge]

Do you have a replacement video?

[@FordBossMe]

No I don't but it's pretty easy to do just nuts and bolts Literally you just have two bolts that go through the top of it that go into the body of the vehicle you can see them from the wheel well area and then there's one bolt and not to go through the bottom control arm. So you take the tire off of the vehicle put a jack underneath the lower control arm and jack it up just a little bit pull the bottom bolt out of the control arm, and then there's two bolts that go through the upper part of the shock pull those out and install your new one

[@MrFledge]

@@FordBossMe Thanks for that info. Parts are on the way, but, wow. They are hard to find.

[@milesmier317]

@fordbossme A dealer quoted me $716 for rear shocks replacement plus alignment. Is that reasonable

[@MrFledge]

@@milesmier317 My dealer wanted about $600. I don't remember what the shocks cost but it took me about half and hour to do the replacement. I'm good with tools but by no means a mechanic.

[@Stzer118]

Sti shocks to that too 🤣 she got teins. I don’t even wanna mess with my Tdi torsion bar bs

[@pl5624]

No way I'm spending 40k and getting less than even parts store quality parts...my last new car was Jan 1993.never again.

[@Quis85]

Well if they have the cash. I would get after market shocks. Thankfully on my h3 the Original shocks finally gave out and i put Bilstein 5100s and the ride is so much better. If I had a regular vehicle i would have purchased the regular Bilsteins. Nevertheless yeah if the warranty pays then great! If not go for the best for set vehicle. If I'm that customer.

[@alouisschafer7212]

yeah im about to put their OEM replacements on the front axle of my car They are ~250$ a pair for my 2007 Volvo V70 with standard suspension.

[@Quis85]

@@alouisschafer7212 might as well get rear as well. Even more better comfortable ride. But i feel you. I got mine when parts were hard to find. They only had front shocks OEM. So they asked if i wanted to go ahead and put the upgraded version on. I said why not sure. Lol. If it wasn't for that. I would have put regular OEM Bilstein shocks on as well.

[@Astrand1]

Dude what’s going on with Ford and their shocks? Arod has been showing lots of this too. 🤔

[@pelotas56]

Seems like escapes have had rear shock issues snice the 1st generation body styles.

[@Chieftain357]

Seems all Fords have had leaky shocks.

[@isaacchevez7983]

That’s exactly what happened to my Escape 2021 SE. Rear shocks leaking at 8500 miles, still waiting replacement for 2 months now, they are on back order from Ford until end of this month.

[@Motorsportsgeek]

Manufactures for sure rushed to meet demand and went to the cheapest bidders for parts. I would stay away from anything made 2020+ lets just hope they don't get use to it and things only get worse. Robots assemble these things but robots also need a human that cares to keep them calibrated.

[@OrasSelection]

Seems to me that Ford is focused on Safety Feature, Bells, & Pings over quality parts. Throw them out cheaply made at a high cost. The Safety Features will be sure to impress those who can't drive.

[@patrickdiehl6813]

If the customer only could see what goes on behind the scenes of overseas outsourcing they would think twice about their purchasing decisions. I've been to Canada, Mexico and China working in the machine tool industry at major automotive manufacturing suppliers plants and have seen some of the insanely lax quality standards in practice. Corporate greed and union overkill got us here. Growing up in the suburbs of Detroit and working in this industry over 20 years solidifies my assessment. Your not buying American made anymore. Thanks UAW and political driven NAFTA you have systematically destroyed our automotive manufacturing industry. End Rant. Thanks Rich for sharing this inside view of warranty restrictions 👍

[@allhoursmaintenance3022]

Have to love job security.

[@frankkeel8410]

My RX Lexus leaked at 150 thousand

[@jamessowards3822]

Poor supplier quality.

[@deansapp4635]

Curious weather Tokico is still supplying shocks for Ford. They use to be great 20 years ago. My 2001 Bullitt Mustang had factory installed Tokico s

[@kendavis1198]

I can't say much else but Poor Build Quality! No other way to Put It.... Jeeze, Are the aftermarket FOX Shock's this Bad???

[@FordBossMe]

The Raptor fox shocks have been intermittently an issue on the new 21 and 22s

[@garycarpenter2932]

made in china just curious.

[@knnbevin5209]

Made in 🇲🇽 Mexico! Fords better 💡!

[@jackiewest5352]

Built Ford Tuff . LoL

[@JDMSwervo2001]

Jesus already😂😂😂buy Japanese (Toyota,Honda)

[@FordBossMe]

They are having issues to

[@JDMSwervo2001]

@@FordBossMe few and far between

[@alouisschafer7212]

@@JDMSwervo2001 Honda seems more solid, Toyota has issues too sadly check out the car care nut channel

[@Mountainbaseddweller]

@@JDMSwervo2001 Disagree there....the new Tundras are having engine failure issues, the Highlanders are having issues. All manufacturers are having severe problems. This ain't the 80's and 90's anymore.

[@JDMSwervo2001]

@@Mountainbaseddweller what issues are the highlanders having

[@robertborchert4208]

Thanks Rich for another excellent video. Working in any new car 🚗 dealership as a technician allows all those working on new cars to see what the majority of people never get to see or hear about. What needs to be said is all mass produced products do pass quality control inspections and some wind up in the dealership shop,with problems. I can sit here and name brand name products that we have had problems with and other products that we own with zero problems Working properly as the manufacturer designed them too. My 2014 Ford Taurus Limited with a 3.5 naturally aspirated engine purchased brand new with 6 miles on the clock has had zero problems .bodymanbob from Alabama.

[@joefratianni8693]

Sorry but the quality of anything, whether it be cars or stoves or pc components has gone to shit. For Ford to say this needs to be more than 1/3 wet is absurd. Shocks are sealed, that is the entire point of it or it can't do its job. We know all brands go through quality checks but cmon man, even just here on Rich's channel the amount of new stuff that is fubar is way too high to give brands a pass like you just did. I expect meh quality on aftermarket parts, but for new oem parts to be failing at high rates is just not acceptable, especially when the owners have to pay the prices they are for new cars.