25-Filling in the Gaps

In this insightful video, Mark shares his perspective on the critical role of a CEO. He recounts an encounter with a young entrepreneur who asked about the most important job of a CEO. Mark's response? "Filling in the gaps." He elaborates on his journey from a founder managing everything from client services to bookkeeping, to leading a growing company with a team to handle emerging gaps. As the company expands, the complexity of identifying and prioritizing gaps increases, and it's up to the CEO to set priorities and allocate resources. Mark emphasizes that continuous hard work and filling the right gaps drive a company's success.