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Ural Airlines paid 255 thousand rubles for removing a family from a flight.
In an interview after the trial, the participants talked about their experience.
The story lasted a year and a half and the family won the trial, but various difficulties and conflicts arose in the process.
The interview provides tips and advice for passengers who may find themselves in similar situations, including gathering all the necessary documents and detailing what happened for the subsequent court case.
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Timecodes:
00:00 Snippets of moments from the interview
00:40 Background to this interview
01:59 Yuri talks about the conflict with Ildar Latypov on boarding, the standard story with the calibrator on boarding at Domodedovo.
05:42 Can the calibrator and staff be videotaped?
08:47 How does it feel to be taken off a flight while transferring in a foreign city?
09:56 Asking Domodedovo Airport Police for help
10:52 How did you decide to go to court against Ural Airlines?
11:57 Details about writing a claim to the airline
13:54 Instruction Part 1: First steps, what to do if you are removed from the flight
14:24 Important: Act of being removed from a Ural Airlines flight
16:14 Instruction Part 2: Making a claim to the airline, waiting for a response
16:45 How were the courts with Ural Airlines?
19:17 What motivated me to continue to sue?
21:02 About the amount of moral compensation from 40 to 400 thousand rubles
22:54 Was it worth suing?
24:56 Is Ildar Latypov an employee of Ural Airlines or Domodedovo Airport?
28:01 "Scheme" with calibrators and turnstiles at the boarding gate
29:43 Appeal to subscribers - who has successful trials or police calls when luggage did not "enter" the calibrator?
31:04 Yuri's closing words