Рет қаралды 10
Struggling with churn and forecasting? Learn how top CS leaders tackle the three biggest blockers to customer success forecasting-churn, health scoring mistakes, and team alignment-for more accurate, data-driven results.
In this webinar, three seasoned customer success leaders share their experiences dealing with the everyday challenges of forecasting renewals and expansions. The panelists dive into practical solutions for improving forecasting accuracy, sharing data-backed insights and lessons learned from years in the field. They discuss real-world obstacles that CS teams face, from managing internal alignment to navigating unpredictable customer behaviors.
The panelists:
1. Paul Staelin, Chief Customer Officer at Vercel
2. Greg Daines, CEO of ChurnRX
3. Jeff Saenger, VP of Customer Success at BoostUp