3-Wheel Mobility Scooter - Helpful Tips Before Getting Started

Here's three helpful tips you should know before using your 3-wheel mobility scooter. 1) Make sure the scooter is set to Drive mode and not Manual Free-Wheel mode. 2) Don't forget to unplug the charging cable from the battery. 3) Avoid pushing or pulling the drive lever while inserting the key. If you have further questions, please reference the User Manual for troubleshooting and more detailed information on error codes.
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[@martaescario7628]

Thanks for the tips, I have received mine today is not the same model as the one in the video but quite similar, the problem is it has no instrutions manual, not even in Chinese. I am so looking forward to start using it!

[@ViveHealth]

Glad it helped!

[@rayisdashit]

my scooter is turning on, but it keeps beeping, and wont stop. i've tried to make sure the battery is secure, but it still persists. any reason this might be? my mother is really counting on this scooter. thank you.

[@ViveHealth]

Please contact us so we can further assist you so your mother can enjoy her scooter! www.vivehealth.com/pages/contact-us

[@terrythompson8517]

How do you make your scooter go

[@ViveHealth]

Don’t hesitate to contact our customer service via email or phone call here: www.vivehealth.com/pages/contact-us

[@patriciaburns3202]

Death trap

[@ceceworkman6425]

When I plug in the charger to the electrical outlet, the light turns red, but when I connect to the battery, the light goes off and the battery does not charge. Why?

[@ViveHealth]

Hi Cece! We're sorry you're having trouble. Contact our customer service via email or phone call 👉 vhealth.link/jjy They'd be happy to help!