3CX WebAPI and Webhooks multi-vendor speech recognition

Recognize conversations using popular services and integrate the data into CRM via Webhooks. 3CX Speech to text cases
Total conversation control and keyword search. Just search among the text and not among the gigabytes of conversation recordings
AI can detect emotions in caller’s voices and provide empathetic support. Filter positive and negative conversations
Look for keywords in conversations. For example, you are very expensive. Look for inappropriate communication from of your employees as quickly as ever
Are employees hiding negativity? It won't work anymore. Searching for negative emotions has never been so easy
See also creomate.com/3...