5 Generative AI Capabilities for Call Center Dashboards

[@leannyounger5625]

Is it possible to share a use case with video of the agent call flow. Ie let’s see all of these things described in action? Also, can you recommend the best free online training to get Generative AI certified on these general uses for a contact center solution architect? I need a high level understanding of successful generative AI solutions that are in use currently, and the time and cost to deploy. What are the top 5 Generative AI applications used across verticals?

[@samsonv9332]

Great job Sharath and Sai, thank you for this educational video! Keep up the great work!

[@niranjan_7891]

First Comment Happy to see diversity and Indians doing the program.🙌

[@MrSANS]

both of them write in reverse amazing!

[@mrezasyed]

Did you guys just drop a project idea!!?? 👀

[@dadoll1660]

Great insights! more of generative AI.😍

[@wernerrenrew2390]

So telling that they leave out text-to-speech and speech-to-text. Whisper: Also you know the other thing.

[@gauravsharma8220]

THen what is the use of Agent?

[@milksliced]

10/10 acting.