5 Reasons Why You SHOULD NOT Buy This Battery!

[@backhoefred]

I found that the power company sends commands to there connected devices. Through (in California) rule 21 causes in some cases many issues that are miss diagnosed. Just a thought. We had a lot of Arc Fault shutdowns on a Delta Inverter we got from Signature Solar it wasn't the Inverter or Arc Faults. When we removed the power company from it no more problem.

[@boblatkey7160]

"He's got my cell phone number". Story of my life when I specialized in off grid. Started my business out of pure passion and 10 years later all I wanted to do is throw in the white towel and change my phone number and disappear. Now I work for a manufacturer and I hide out and you can't even find me on LinkedIn. 😂

[@DavidPozEnergy]

So much fun to watch your videos

[@KevinGebo]

God I'm so glad I never installed any of these. What a headache. And for how expensive they are!? Great video Ben!

[@vincei4252]

All these shitty companies need to be called out publicly.

[@gphilipc2031]

Several years ago I purchased some new double pane insulating windows with a lifetime warranty. The price was very competitive and the workmanship was good to excellent. Now 15 or so years have passed and the windows are needing a bit of service on the screens and bottom ledge seals. The company no longer exists so what good is a LTW? The windows themselves were well worth the investment and saved me tons on the electric bill.

[@SinKillerJ]

For an installer I can see the convenience of an all in one unit, but man as a self installer I would never touch them. Having the ability to cherry pick your component manufacturers is important.

[@boblatkey7160]

That's all going to go away in a very short period of time.

[@mikebroom1866]

Would like to see more about your setup, AC/DC coupled and zero export. Long term plan for me is a 6kw DC array with a 10kw AC array on an external building with excess charring going to an EV, all with zero export.

[@martinadamczewski3975]

I like to see more on the Snyder installation that was done on the island follow up to how it's working

[@benssolarandbattery]

I'll try to make one next year if I need to go out there for sure.

[@vincei4252]

Garbage software is a blight on all of us and it is just going to get worse, much, much, worse. This doesn't surprise me at all speaking as a software engineer myself. Thanks for the warning.

[@benssolarandbattery]

I'm definitely not a software engineer, but how hard is it to double check an update before you send it out? Or better yet, make a product that doesn't need constant updates? Not going to mention other names here, but it's been a major problem with a number of companies.

[@vincei4252]

@@benssolarandbattery The stories I could tell you but we'd be here for hours. No one cares, no one is responsible, managers have no clue and all they're interested in is propping themselves up and creating "diversity points" that have nothing to do with the quality of the product they create which they attempt to do at the lowest price possible. There is no barrier to calling oneself a software engineer and cranking out shitty code that gets released by even more clueless managers and organisations. Imagine if we built bridges and skyscrapers the way we build software where the prevailing belief is "change is free" and we can agile our way out of any problem with little to no analysis at all.

[@NeverTakeNoShortcuts]

@@benssolarandbattery It’s actually pretty hard. If it wasn’t written well from the beginning, it’s impossible to maintain and debug. Developers who can do this kind of work well are rate, if they leave the firm, usually a junior developer maintains the code and the hole get deeper.

[@yankey4]

WOW. Your a beater man than me. I would have pulled it out. Then shipped it back LOl. God Bless brother.

[@benssolarandbattery]

Oh, it's going to get pulled soon and sent back for sure.

[@jeffmaling9577]

I feel your pain Ben! When a product isn't designed with the user in mind, it becomes frustration for life. I'm curious about your concerns about Smurf Tubing? I assume you would prefer MC instead?

[@captainobvious9188]

I’ve ran into many of these dud products from companies made by pure businessmen whose goal isn’t the good idea in itself, but using it to show enough to turn a profit. It’s unfortunate because otherwise it looks like it’s made from a solid collection of components.

[@benssolarandbattery]

It's really a shame.

[@guiltfreehotwater4354]

sucks when u dont get paid for recalls

[@DaleKlein]

@9:45, AC coupling flickering. I have SMA SI6048US x2 with about 40 Enphase micros AC coupled behind it. When the house loads roughly balance the solar production, in the morning or evening, certain LED lights will flicker. My theory is the main SMA inverters can only switch between charge & discharge so fast, maybe 10-20 times per second? And that's about the flicker rate. I feel like it's a feature, flickery light at that time of day means we're at zero battery current, solar matching the loads.

[@benssolarandbattery]

I've definitely seen it with other inverters, but this was much more pronounced. It was a pretty terrible strobing. I like your theory!

[@SolarTechFL]

Outback doesn't ac couple well

[@neliosamch3195]

I don't have that type of batteries but it's known that when those batteries are not placed in the upright or top up position it will reduce the capacity because the electrolyte won't reach the top plates when it is standing on the side, Also it shorten the life of the battery in that position.

[@rickdiego5]

I have a super clean install with 24 LG panels 7.86 kW and a NeoVolta total 24.4 kW battery backup. The neoVolta main cabinet is 14.4 kilowatts and 7.8 kW inverter it will take DC AC and a generator all into the same panel and I have an additional 10 kilowatts in another enclosure that's wired in all with LFP batteries. It's almost a year old never had a problem it will do 14 circuits in a critical load panel and more circuits if you double up on the breakers. It charges fully by around noon time on a sunny day and it will run almost the entire house except I don't have the 240 volt AC or my Tesla to charge on the battery but I can charge the Tesla with a 20 amp circuit 110 volt on the neovolta if I had to. Of course with that metering and time of use in Southern Cal I just charge it between midnight and 6:00 a.m. if your plan on getting rid of that problem in getting a rock solid system the neovolt is the way to go best price 10 year warranty and the best part is every part in the unit is replaceable so it doesn't need to be taken off the wall and sent in for service like the power wall. If after looking after our website you are serious then let me know were they reply. Maybe I can get you a discount.

[@Songomx]

Hi Ben!!! Nice to see your videos again... But your title to this video is a little bit misleading... this is an All-in-One system, not just a battery or battery bank... Obviously, there are serious communications problems between the elements of this solution... I agree with some of the comments here: I would separate the components and make a whole new system under my specs and convenience... specially, on the battery side... I see that the system uses an OutBack inverter... what batteries is it using? If I could get my hands on it, I would take those batteries and make a battery bank with my own BMS, then take care of its communications with the inverter... That would be way much better... Hope to see more videos from you...!!! See ya...!!!

[@Sanwizard1]

Thanks! Much appreciated!

[@williamjohnston3770]

Ben sorry to hear about your problem. I thought that they had fixed this by now.

[@benssolarandbattery]

Nope. Every time they fix it, they are pleased with themselves for a few weeks until it breaks again.

[@diySolarPowerFunWithRay]

Good to know. Thanks

[@fisherus]

That system has to be a solar system installers nightmare. I can easily tell just from watching your face grimace when you say Sonnen, Ben. In fact, I thought you were going to puke the last time you mentioned their name! Better go take some Pepto Bismuth.

[@benssolarandbattery]

Yeah they've been a nightmare all around.

[@martinadamczewski3975]

Thanks for the warning Ben

[@WiSeNhEiMeR-1369]

HOWdy B-S&B, Thanks for the WARNING COOP the WiSeNhEiMeR from Richmond, INDIANA ...

[@solarforfuture]

still running a bunch of old school. outback fx/ mx.. upgraded to lip0. off grid AC and ice machines! ,

[@adamchavez999]

What battery do you recommend to be totally of grid.

[@rocktech7144]

Take the best board and put it in your box

[@benjones8977]

This is exactly why I chose Victron, I’ve had no problems! 🤙

[@fisherus]

Ben, my neighbor installed one of these systems about 3 years ago and tried talking me into getting one. He preached accolades to me about how great it was and the best system made. Three months ago he replaced it with two Sol-Ark 12K's after two years of similar problems of the one you have there after looking at my Sol-Ark 12K system. Did Solar Edge quit making the SEAUTO-TX-5000 auto transformer?

[@benssolarandbattery]

I've removed a bunch of them. The last one was 2 sonnens paralleled, but they don't parallel, so 2 separate systems feeding separate load centers on the same house. Replaced it with 2 Sol-Ark 12k and a wall full of Simpliphi batteries. I think Solaredge did stop making the autotransformer. It was used in their older Stor-Edge.

[@darrenorange2982]

DC coupled batteries are the only way.

[@benssolarandbattery]

AC coupled systems do make sense for existing grid tie systems, but DC is better for off grid for sure.

[@darrenorange2982]

@@benssolarandbattery The out come is all the same it's just way more efficient to do DC coupled even on grid.

[@offgridwanabe]

If they want to sell cheap I would love one.

[@offgridlivingstlucia8865]

I saw some of used ones on ebay

[@benssolarandbattery]

Nothing is cheap with this system. We will most likely be reimbursed for the unit cost by Sonnen. You don't want to pay that, I guarantee it.

[@offgridwanabe]

@@benssolarandbattery Ya I would just strip out the good parts and manage the batteries manually with bms as far as AC coupling one can buy an external control.

[@tompreiss5010]

That's like buying a Tesla pickup to go get the mail from the mail box at the end of the drive way.😞😞😞😞

[@benssolarandbattery]

Stranger things have happened....

[@leen.3785]

or the pissy PLC breaker tripping for no reason

[@ssoffshore5111]

Looks like they should be out of business in the not to distant future if they can't recode all that crap software. Honestly I'd take a problematic unit if cheap, but strip it all down and use external BMS and controllers!

[@gphilipc2031]

Oh, I'm wondering if the Sonen system was Surge Protected?

[@boblatkey7160]

It doesn't matter, it's still a pile of junk.

[@leen.3785]

how many random self discharges have you gotten? lol im at about 40 out of 16 systems TOTAL blackout to BMS disconnect...

[@benssolarandbattery]

Oh, so this wasn't just a one off issue like they told me. I'd guess this one discharged around 8 times in the last year.

[@USA-GreedyMenOfNoIntegrity]

My Trophy 220 can't be charged above 55.7V without going off on a cell ov! It does not communicate with my two Sol-Arks. Lot's of junk out there!

[@NeverTakeNoShortcuts]

My Trophy 110’s have been flawless so far. They have a great warranty, see if they honor it??

[@randacnam7321]

Sounds like a BMS balancing issue. Can you get the cell potential info out of it?

[@kimberlynndickens9640]

Well what batteries, abunch of jargon, speak to the masses. I could speak on a subject that (you) the masses would never understand, and yet never give you the proper advice to understand. Answer your own question, WHAT BATTERIES, OHHHHH AT THE VERY END SONNON

[@benssolarandbattery]

Thanks for the feedback!

[@ryancaesar5547]

Hey Ben i'll gladly take that off of you guys hands so let me know a price please

[@benssolarandbattery]

Unfortunately, it will be going back to Sonnen at some point soon.

[@ryancaesar5547]

@@benssolarandbattery Oh ok I would of just used it as an off grid system since its giving trouble like that

[@boblatkey7160]

Sonnen: 💩💩💩💩💩

[@darrenorange2982]

This silly way too complicated. It is absolutely hilarious. Someone glued this together, my DIY is so much better than this crap.