5| Sales and Retail Management, Negotiation and discussion process, Ethics in Sales, Bargaining

Emerging Technologies in Global Business Environment : • Emerging Technologies ...
Sales and Retail Management : • Sales and Retail Manag...
B2B and Service Marketing : • B2B & Service Marketin...
Social Media and Web Analytics : • Social Media and Web A...
Performance and Reward Management (All Unit Revision ) : • Performance and Reward...
HR Analytics : • HR Analytics (Dwivedi ...
International Human Resource Management : • International Human Re...
Financial Derivatives : • Financial Derivatives ...
negotiation and discussion stages,
Listening skills,
Controlling emotions,
Art of persuasion and emotions,
ethics in sales,
Influencing and assertiveness skills,
Spotting the signs,
non-verbal communication and voice clues
The Bargaining and Closing Stage,
Making concessions,
Concession techniques,
Closing techniques,
Confirming agreement,
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