60 Second Review | Monos Carry On Pro Plus Review

60 seconds of why the Mono Carry On Pro Plus is the best carry on bag for traveling. Purchase it here fave.co/3kkN9M6

[@Khanh.Nguyen369]

I don’t understand why there’s a protection case for when not in use when the most abuse it’ll see is when it travels? How much damage will occur when not in use sitting in a closet?

[@ThatLadyNinaShay]

I just purchased a carry on plus and a large check in. The handles are jiggly. Is this normal? I have had a much cheaper Samsonite luggage set where the handles did not jiggle or feel slightly loose. I want to send it back but the shipping back fee is crazy! I’m thinking of taking it back to the post office and doing a return to sender type deal. Again I ask is the jiggly handles normal? Also I don’t like the handle adjuster is right under the handle. I’m afraid I’m going to press it while running though the airport and I don’t want that to happen. Lastly my carry on will not roll good. The big one does but the carry on is a struggle. I find myself frustrated trying to roll it. And not only does it not roll good but even full it lifts up into the air as I’m walking with it. I don’t know if this is a defect or what but I’m contacting monos about this. And if I can’t get them shipped back I’ll do better to sell them online myself.

[@Nightwatch1986]

I experienced the same with the handle. It feels cheap. For a bag around $350, Mono should address this.

[@davidp3473]

Would you this bag or the away luggage carry on?

[@Julie-ys2tk]

Absolutely terrible customer service!! They sent the wrong color bag…I’ve emailed and chatted maybe 10 times, provided the information they asked for…then nothing. There are a lot of pros to the bag, but they aren’t worth anything without even minimal customer service. SKIP Monos.

[@pma23]

I disagree, I've had excellent customer service and own two Carry on Pro bags.

[@thiphan1099]

Excellent customer service.... Sent me the wrong size and responded and sent my correct size right away....

[@IbooRockbell]

They sent me another bag after 4 emails because one of my bag broke. Great customer service if you ask me.

[@yailynhaworth3395]

@@pma23how did you contact them?

[@gabrielleashley8939]

Damn can we get a coupon code?

[@themeparkcenterdotcom]

Yes you can! Save money by using our link! fave.co/3kkN9M6

[@NinaShay]

@@themeparkcenterdotcom the link isn’t working for the discount. My cart is the same amount as it was last week

[@IbooRockbell]

I thought the bag was a dirty laundry bag 😂😂 I’ve been using deadly wrong

[@Amiiiiiiiiiiiiiiiiiiiiiiiii]

BTS as background music❤

[@laurab6418]

I thought I was the only one who noticed 😂😂😂

[@jlehm]

Mono’s luggage is garbage, they have nonexistent customer service, no phone number, and they ship damaged/defective products. I emailed them right after my order over 3 weeks ago and still haven’t heard a single reply, let alone from my inquiries about returning their defective product. Stay away from this garbage, Chinese made brand.