A Basic IVR with UCCX

An expansion on our Hello World IVR application, demonstrating the use of labels, menus, integer variables, IF logic evaluation, Call Redirect steps, and some basic programming structure.

[@peytonbrad]

Can't thank you enough for this video series. You have saved me about 2 weeks worth of reading! Keep up the good work.

[@zafarullah8173]

Hi Josh This is very Use full video I really appreciated your afford of making this.I am waiting for more upcoming video on UCCX Scripting.Once again a good work

[@willin0076]

Thanks for sharing some light on the basics for UCCX, now it seems a bit easier after watching this video...

[@johnishaik4946]

Its really great work.. i was configured unity connection for standard IVR...but UCCX scripting awesome. waiting for more videos.

[@josephs5872]

Thanks for these videos, they are helpful and well explained. Like the Amy Engineer reference, not sure how many get it but classic.

[@ShevaGPL]

Just... enlightening! Very helpful and explained to the maximum. Thanks!

[@manikandaprabhup6009]

Very helpful.. good one for the. beginner. Thanks for the tips...

[@karimeng9313]

I really appreciate your efforts and like to thank you very much and waiting more videos

[@bittuce]

excellent. nicely explained with examples..

[@harlockrecker]

¡¡BRAVO!! ¡¡BRAVO!! --- Thanks a lot for this video. From SCL, CL.

[@iyadmusleh57]

Very useful and easy to follow. Thanks!

[@kingdwight1]

Brilliant!!!!

[@SHZ4201]

Excellent video!!

[@mindfultrucking7433]

Great job thank you

[@munazzahmehdi]

Hi, Thank you very much for sharing this info

[@gregc2479]

What kind of mouse of are you using in this video? I like the sound of the click...

[@chalakan1]

Its really good... Please send me all scripting videos url, You are great trainer...

[@jak27999]

Very Helpful

[@rogernevez5187]

Is it possible to setup a very simple IVR for home office landline? (caller interaction via keypad, pre-recorded messages, calls must be recorded, static menu, Windows OS, no need to forward calls, ...)

[@nderniguy2483]

Hello,I am using UCCX 10.6 and UCCX editor 10.6When I reactive script , start debug mode, the following is shown:"Engine hostname list is emptycheck the ldap for enabled unified ccx engines"Thanks

[@ahmadfirdausi3607]

Thanks Very helpful

[@yinxiaopeng]

very helpful

[@gesusdube]

just wondering... if there is a way of reading a phone number from network drive using UCCX script? Thx

[@treykilobeats]

say, when my script gets to the Menu Step, i get "contact objectTriggerContact is Null". and it goes nowhere... is there any insight you can provide? thx bro.

[@hashmathfun123]

Hey how do we setup holiday script? thanks

[@JTgave10240]

can you please demo a uccx * holiday scripting.