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In January 2022, Airbnb CEO Brian Chesky received 4,000 responses from Twitter followers after asking for suggestions on what the travel company could launch that year. No. 1 on the list: crypto payments. Flash forward a year and a half, and Airbnb does not accept cryptocurrency from customers or use crypto to pay hosts. At least not yet.
In a video clip from a forthcoming Strategic Finance Lab podcast interview, Airbnb treasurer Brian Moore explains how the treasury team evaluated the idea by looking at both the need and, therefore, the potential benefit of accepting crypto as well as the requirements for managing it and the risks it would pose.