Guide to Account Recovery & Recover Ineligible Accounts - Identity V Account Recover Guide 2024

Account Recovery Guide 2024
How to recover your account even if it's ineligible
Timestamp:
0:00 - Intro
1:07 - Account Recovery Part 1
4:38 - Payment Receipts (IOS)
5:05 - Payment Receipts (Android)
5:34 - Payment Receipts (Identity V Top Up Website)
6:11 - Account Recovery Part 2
7:43 - Recover Ineligible Accounts
10:52 - Why Can't I recover my account
11:39 - Why I can't help you recover your account
14:15 - Please BIND YOUR ACCOUNT WHEN YOU RECOVER
14:41 - Outro
Helpful SBuns:
‪@SgushenkaStudio‬
‪@SomeoneHeree‬
Wolf (Cant get their YT for some reason-)
Channel Perks: / @kuroshirogaming
IG: / kiriayuu_kuroshiro_killer
Email: [e-mail]

[@SomeoneHeree]

Also another thing to mention. be respecful to whoever is handeling your suport ticket! they are pretty much trying to help you as much as they can, so please dont be disrespecful to someone doing their job. Good luck recovering your acc!

[@aasupe]

I thought it was a bot

[@SomeoneHeree]

@aasupe some messages are automatic (bot) but other are messages written after a script by a human based on your answears

[@nayeontism]

Maybe now I’ll have a chance to recover my account that was stolen last year….

[@kasheviad]

Too bad this won't help me with my account that was stolen in the late 2023 recovery thing ( I haven't made payments since 2021 but hacker made em one week before I realized my account was gone and support requested I provide the hacker's receipts despite giving everything else even screenshot and stuff 💀☠) but I hope this helps someone more fortunate than me, good guide.

[@KuroshiroGaming]

Pat pats :((

[@pix1943]

same lol my last purchase was last year and they’re all gone now 😮‍💨😮‍💨

[@KuroshiroGaming]

@pix1943 any bank statement you can grab? You can also use that since it should state it’s from Apple appstore

[@pix1943]

@@KuroshiroGaming Oh does that work? It only says Apple Store on my statements since I don’t use PayPal so I’m not sure which one actually belongs to idv 😭 but I’m willing to send as many statements that I have too 😮‍💨

[@KuroshiroGaming]

@@pix1943 when you go into purchase history, there should be a blue text stating “Showing: Last 90 days” or sth You click on that and then click custom. Then it shows all the years. Tap whichever year you want and it should show that year all payments! I just saw it

[@peppapig3404]

trying to recover my 2020 acc that was automatically deactivated after a year or so 😭the self recovery system doesnt load for me tho

[@peppapig3404]

okay apparently the last login record was too long ago? it cannot be recovered

[@peppapig3404]

have the same issue with an account where i played a year ago

[@sailorsheriff]

ill follow this and hopefully i can recover my account! Edit: my recovery for the account was unsuccessful because my last payments were in April of 2023 and the payments they wanted were required to be from 2024… I’m killing my self 👍…….

[@toya8101]

I feel you😭..I had this sick og account which I got hacked and I don’t even know how it happened n i tried getting it back but my receipts aren’t valid anymore

[@rockstarniki]

tried to recover my account but couldn't because the activity on it was long ago but it's only been a year 5 months and 20 something days 💔

[@sunnybee3342]

What do i do if it says that according to the account recovery process the account i would like to recover does not have a login record for a long time??

[@imprisonedghost]

same...

[@_chocomint]

Ok I have a question I have a 2020 account which I try to recover (currently in the process) but in the video it states with some kind of payment they want to see,but I have a actualy never paid in the game .Will I still be able to recover my account eventhough I have never used some kind of payment in the game ?

[@Joel._.k27]

i lost my phone and i get a new one and i want to get back my acc and i dont know how i remembre just my name

[@MrLikaWhatsTheirName]

Can we go to the IDV support and state that it was a traded account? Or will they immediately remove the account or my access to it because it's been traded/bought? I bought an account and binded it to my facebook, but my facebook was suspended so now I don't have access to the account. I've already made a purchase for echoes on it, and I have provided the recipt, but I don't know if they'll ask for recipts of earlier this year or late last year because another person had it before me and I dont have their recipts Can I say that it was bought or no?

[@josee9525]

How many days yall receive a reply? I contacted them via mail 5days ago and they haven't responded, then I contacted them via ingame service 3days ago, they haven't responded either. I lost my identity v acc that I've been playing since 2021, and I have all the top up invoices. Edit: I got my account back! Tysm for the tutorial^^

[@Aerunlt]

Did you get a reply? I’ve been waiting 4-5 days already 😭

[@Avcurr]

@@Aerunltit took me around that long to get a reply

[@Aerunlt]

@@Avcurr damn they’re so slow…

[@Aerunlt]

@@josee9525 i got my Account back! I hope you can get yours one day :(

[@janeii2896]

I lost my account last January, they've asked for a receipt made on January and August this year, but the last purchase I've made was last August 2023. Now I've lost hope for recovering my account from the hacker. Does anyone have a similar problem? Or can anyone help me? 😭😭😭

[@papaqonqeso]

hi just a quick question, anyone know if i have the option of getting the stuff on my old account onto my new account?? i didn’t know that i can change my android account into ios till just 2 days ago and i have i lot of things on my old account.

[@lusiphy]

Following this tutorial - will update results contacted support: DONE asked for help because I do not have an android device: DONE They asked for receipts and I sent them and I’m waiting for response! EDIT 1: they said the receipts were good and they asked me to say confirm in the chat for them to give me the account back but they closed the conversation after (2nd time they closed it for some odd reason but it’s fine) sent the confirm message just waiting for them to read it and give me the account!! :D EDIT 2: forgot to update but I’ve got the account back yippie!!

[@user-oo5tq3nm1l]

hii im trying to recover my acc! How long did it take for them to message you?

[@lusiphy]

@@user-oo5tq3nm1l hii! it took around a day! I noticed they usually responded around 1:00AM british time.. it’s a bit tedious because you have to wait a day for a reply after each response it took about 3-4 days in total for me? I just checked if they responded whenever I woke up

[@RAYYes-u2c]

Hi! for the receipts, did you send a screenshot to them?

[@lusiphy]

@@RAYYes-u2c yep!

[@JellyfiZhX]

Chat, I got a new phone and I binded my account to Twitter but uhm the login didn’t work and I just realized that there was a way to transport my IDV account to this one so I’m worried that I lost it 💔💔

[@sethdeathh]

I really need help, my account is in the ios system and how can I get it back to my Android system?

[@voes104]

@@sethdeathh account migration

[@antivirusez]

i've put in every payment receipt and it's still telling me that my submissions dont meet the requirements.

[@meiiyo_]

Hii i have a question, i'm in the process of recovery my acc and they wanted the receipts, one of them i got from the Googleplay, ok, but the last ones they wanted i recharged echoes from SEAGM, what i can do now??

[@owoidv5]

no recharge via SEAGM [ because its no official site and all problems via this be your] You can try ask receipt for site where u buy it [ SEAGM ] and see if they give it u [ but probably nope ? ] . Anyway its u choice where recharge and u problem [ idv no Support recharge via others sites ]

[@meiiyo_]

@@owoidv5 but Seagm is a verified site ? Lol , why they asked for the payments receipts then

[@KuroshiroGaming]

this now depends, ik a lotta people do the currency change to buy echoes at cheaper price and it seems like thats what SEAGM does. It might be a verified website, but for NE maybe they would see it as 1/ You bought echoes at different currency (if you arent able to provide the receipt they wont recover it for you bc it potentially shows that you traded your account and thats against rules and regulation) 2/ They probably dont know you bough echoes from SEAGM and once they see the receipt they may need further verifcation or just deny you completely. It might be verified globally but that doesnt mean NE has verified it or is in partnership with it

[@RAYYes-u2c]

Did as told, my account got hacked somehow today, no clue on what happened. Hopefully this works. Will update on results UPDATE: I got it back literally the next day, I didn't get any messages on anything! Probably a weird bug on my part

[@amystars8388]

"as the payment receipts you provided do not meet requirements , this account cannot be recovered ." I entered the correct month and year..what should i do?

[@ewguro]

you’re supposed to go through your apple store payment history and use the code on the month/year they ask for

[@amystars8388]

@@ewguro i did but they said its wrong

[@succubus2245]

I have an account i’ve had since 2020, i’ve spent thousands on the account and stopped playing for a bit but a friend i used to have stole it from me, i contacted about account recovery but since its been months since i last recharged they said they couldn’t help since they didn’t know if it was a shared account, I can’t lose this account it means the world to me someone please help me i don’t know what else to do

[@bellamcg.4215]

Question, if the hacker spends money on the account, can they refund it, would that make the account go into debt?

[@brainlessforreal]

what if you haven’t ever bought anything?

[@TheRealMakotoYuki5]

So yesterday I was rerolling and I got Ren :D. Unfortunately when I went to the main menu of the game, since I’ve been rerolling so much, my natural instincts made me make a new guest account before binding. I remember the name and everything else of the account but not the ID. Is there any way I could possibly recover the guest account? Btw I had to reroll 116 accounts for Ren :’)

[@TheRealMakotoYuki5]

I got a reply saying that I passed the verification test but they didn’t give me a test? I don’t know if I’m logging into the right account anymore :/

[@KuroshiroGaming]

That’s probably bc you didn’t pay any money for it xD so it should be fine. Just wait 3-6 hrs for them to give it back to you

[@TheRealMakotoYuki5]

Turns out they logged me into someone else’s account I don’t even know how that happened:’) anyway I kept sending emails and I actually got a test this time and got my real account back :D Ngl the other account is better than mine lol

[@Pollypoppys]

So i got my acct stolen last year, used the acct recovery and apparently it worked. My issue is, can the person who stole it from me get the acct back using this same method? ☠️

[@roderickelbert8988]

If they don’t have the payment information then no. But I suggest linking your account to your mobile device or link it to a gmail that no one knows but you

[@zorojuro6946]

I don'r understand my account was linked with Facebook and yesterday I lose my account /: I hope netease help me to recover my account

[@KuroshiroGaming]

it'll take 3-7 days but it will work as long as you follow the video! I recovered mine yesterday!

[@zorojuro6946]

@@KuroshiroGaming thanks you Im waiting for a netease answer and I hope I will recover my account asap

[@LorenzManuelOchoa]

Hello I need help on this issue. "According to the account recovery process, the account you would like to recover does not have a login record for a long time, we are sorry that it cannot be recovered" Thank you guys!!

[@urlonely7082]

@@LorenzManuelOchoa i have this issue too im so devastated 😭

[@bonky5914]

@@LorenzManuelOchoa same is happening to me I’m so sad 😔

[@Joestar_6]

@@LorenzManuelOchoa same😭😭 idk what to do

[@imprisonedghost]

we all got the same problem dang

[@Akaneinyobed]

hey I hope u reply to me but it says : “as the payment receipt you provided do not meet the requirements this account cannot be recovered.”

[@Tsubaaur]

@@Akaneinyobed I have the same problem 😞😞

[@Akaneinyobed]

@@Tsubaaur ughhh it’s so sad but it’s better if we both buy acc from ppl who are selling ..

[@Tsubaaur]

@@Akaneinyobed true true..

[@Akaneinyobed]

@@Tsubaaur I hope we don’t get scammed fr

[@lapatradarordtuk4650]

How to binded ?

[@Blueberry-1st]

The mail said service evaluated successfully and I keep checking on my account and still the same. Will my old acc come back tomorrow?

[@KuroshiroGaming]

Wait around 12-24 hrs!

[@Blueberry-1st]

@@KuroshiroGaming is it okay that I opened it earlier and still nothing? It won't affect the progress right?

[@KuroshiroGaming]

@@Blueberry-1st should be fine

[@Blueberry-1st]

TYSM! ​@@KuroshiroGamingI got my unbinded account backk. You helped me a lot❤️.

[@TheRealMakotoYuki5]

@@Blueberry-1stI’m in the same situation I accidentally logged out of a guest account. Can you tell me what information you needed to get the guest account back?

[@Ave-xk3ow]

Glad we got an updated guide, It’s helpful since things has been changed Good work Kuro! you’re the best🫡

[@Ay78OT]

bro how did u get back ur account its says i wasn't login for long time