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Do you need a solution to handle e-mail addresses like support@company.com in IFS Applications? With Addovation’s solution ‘E-mail to case’, users of IFS Applications can fully automate e-mail handling and case flow in IFS Call Center. Our server solution, Automation Integration Server, keeps an eye on your support e-mail account and automatically detects the customer and creates a case in IFS Call Center.
Go to www.addovation... to read more about the solution.