Adobe Had It Coming

[@Reed-Publications]

Adobe ripped me off for $60 after I signed up for a free trial, proceeded to cancel the trial, and then got charged for the product anyway. What a bunch of crooks.

[@brandonhoover2120]

Take screen shots or save emails of canceling in the future, and dispute the charge on your card.

[@Reed-Publications]

@@brandonhoover2120 I spent all day disputing the charges, but the credit card company gave me the run around just like Adobe. They're nothing but scammers.

[@vitalis]

Always use disposable CCs

[@RainbowJesusChavez]

​@@vitalisor a credit card instead of a debit to pay for anything online, they usually are amazing about fraudulent charges depending on the company

[@dirtydan6098]

Like others there’s a spot in your dispute with your credit card titled something similar as, “I cancelled a subscription but was still charged.” CC’s won’t question it since it’s so common

[@carpentb17]

These adobe execs need jail time

[@Nekomosh004]

All of them, yes

[@AiringAustin]

Most companies in big tech deserve jail time

[@TechSid-hn6eg]

Its yhe investors. They hide behind ceo and make all major decisions all the while pushing ceo so he can take the blame... no one ever catches the investors

[@vortraz2054]

All of them. Because they made money on this. Hyuck hyuck theyl fucking do it again.

[@christiancabiles8498]

With the amount of dough they have they would just pay the bail and regain the money lost in no time these "people" are too rich to make a dent on them.

[@shaihulud4515]

If paying isn't owning, pirating isn't stealing. Best regards to you, Adobe.

[@kretieg]

Dear God, I love you. Nothing but pure truth!

[@nonamninom9344]

Of course is not. It is just share.

[@darknebula455]

I actually take it in a different way. By pirating Adobe on massive scale we are just helping Adobe to maintain dominance in the market. If adobe cared so much about piracy they would implement strict restrictions which many video games nowdays do to stop Cracking. Simply Adobe cares & targets small & large farms & allows people to use Adobe cracked so that people get used to adobe products. When U have Adobe literally in every Home computer it helps Adobe to maintain their position.

[@petterrong1590]

Newsflash: You don't own any software. None whatsoever (unless you made it yourself). Everything you "own" is just a license granted to you, either trough a one-time payment, a subscription or for free. Everything is determined by the license. Without licensing, no one would care to make software. Just because at some point the downloads were on a disk in a box, means nothing. Still governed by the license, and they could at any point make your box worthless (with natural legal restrictions). Pirating is stealing, because there is no reality where you can own software as a end user. You are just saying that you don't respect licenses, and any action taking outside of the license is illegal and enforcable. Good luck fighting that in court if anyone ever catches you...

[@diablense]

​​​@@petterrong1590 under "owning" he meant not intellectual property but owning this exact copy of it and have 0 restriction to use it whatever way you want as long as you don't redestribute it. What you're talking about is owning an intellectual property. Let me explain to you, when you buy can of cola you OWN this exact can of cola, nobody can take it away from you, you can do whatever you want with it as long as it's not mass hazard etc. But you do not own concept of can of cola, or cola itself, you own just this can of cola, nothing more or less. He wants it to be the same for programms.

[@emmaturner2558]

I took out a student subscription for my daughter - at the end of the year when I called to cancel the guy told me I had to give notice a month before the end of the current year or we were tied into next year and if wanted to cancel there was a fee. I told him nice try and cancelled anyway. They didn’t take any money from us as I always use a prepaid cards for subscriptions and just load the card when the subscription is due. This stops companies auto renewing.

[@plankera]

That’s actually pretty genius.

[@the_undead]

I would be careful about doing this too many times to the same company because some of these guys are pretty vindictive and would go after you for repeated TOs violations, however, doing it to different companies for the first time is probably fine

[@TurboLoveTrain]

I've had asshats try to do this to me. I canceled the card and reported the payment as fraud making them eat all the costs.

[@Azaism]

​@@the_undead What are they gonna do? Spend literal thousands in legal fees just to collect a couple hundred AT MOST from you?

[@KudukUngol]

Thanks for the tip!

[@BeProductions1000]

I miss perpetual licenses. You don’t own anything any more.

[@gfdia35]

Can't believe I'm saying this but I do to , but back when Photoshop and other tools were new they wanted 3, 4, 6 hundred bucks , and of course anyone just out of school that needed it most couldn't possibly buy it, so most people I knew had to pirate ☹️

[@glswenson]

Exactly. Back in the day you could buy Photoshop or Premiere for $500 or whatever it is. On the surface creative cloud is "cheaper," but if you're a professional paying for it every single month it doesn't take long to become more expensive than the single use licenses. Also having that ongoing subscription prevents you from potentially getting other products or services that could help your business.

[@bigdadbeefsticks]

​@@glswenson$500 dollars for complex useful software that you can use for the rest of your professional life is 100% worth it. Hell, I bought Procreate for $10. Unless they decide to be scummy in the future, I just have access to that software for as long as it exists.

[@mikeyestrada1674]

Affinity thank me later

[@kindlin]

@@glswenson I never thought of your second point. After saving up for and buying some new thing, you can always save up and by something else next. But if everting becomes a service, with fees every single month, each "new thing" stretches your current budget.

[@owencmyk]

GOD I hate Adobe.

[@Lianpe98]

good, keep doing it

[@HeyKai]

I'm in the process of workin myself into the Serif Affinity suite and I think its worth it.

[@mixswist]

God hate Adobe.

[@radoslavtucakov1127]

You are not alone.😂

[@HeyKai]

Adobe is a prime example why monopolies are bad

[@yaughl]

I miss the days of 'buy the license once for perpetual use until you consider upgrading'.

[@Retrohertz]

That's not a good business model for them. Why would they offer that when they can rake in much more money this way. Unregulated profit driven systems generate this behaviour.

[@Shive1337]

@@Retrohertz I also miss those days.

[@Sporting1210]

@@Retrohertz BLASPHEMY!! The market is regulating itself! We just need to have faith in these companies, who c l e a r l y only have the common good in mind. Everything else is communism and anti-freedom. ^^

[@kindlin]

@@Retrohertz While true, doesn't mean we can't hate it. Upgrading to the new version used to be exciting cuz you would get new features and stuff, but now they just want everyone on one version they can bug test and upgrade and everyone has the same thing. It just vastly simplifies their end of the development process. Still sucks for the consumer. I still prefer a nice pirated version.

[@RGBAnarchy]

@schizoposter1499 first release was early 90

[@YellowPandaSomething]

I stopped using Adobe when they changed their T&C's to say "Hey, anything you make with our software is ours now. That wonderful artwork? Mine now."

[@thedave7760]

Did you stop using facebook when they did the same a few years after they got up and running?

[@sidbrun_]

@@thedave7760this isn’t the “gotcha” you think it is lmao

[@hidayatmusroni]

@@thedave7760nobody use fb lol

[@Cuunke]

@@thedave7760 ah damn i guess that canvas and paintbrush owns my painting i finished last week

[@Johnny_Silverhand1]

@@thedave7760adobe shill spotted

[@highvis_supply]

When Adobe CC first launched, they came to my university to present it and promised LIFETIME 20 USD per month for students if they sign up during the event - I did sign up, I even read the terms and conditions which confirmed what they said. 2 years later, Adobe 'forgot' about this special contract and started charging me 10 USD more as was implemented in student contracts a year after I signed up (1 year at 20USD and after 30USD). They even didn't bother hiding it in the online billing system where for 2 years it stated something along the lines of "student lifetime plan" for the first 2 years and then it switched to "student plan" for later billing.

[@mrmotofy]

If only you had evidence of it...then filed a breech of contract suit

[@highvis_supply]

@@mrmotofy This was in Switzerland where the most I would receive from such a suit is the exact monetary value I was overcharged, aka 120 USD - Also it was all registered with my uni email which was promptly deleted after graduation

[@dangumalo6857]

The student plan didn't adhere to the cancellation fee model (at least in my country) when I signed up but it did when I cancelled. There was a lot of back and forth in trying to explain the situation and they cancelled no problem after a call. But here I am half a year later receiving an email saying the customer case has been reopened and they're asking for the money.

[@1queijocas]

@@dangumalo6857what happened? Did you refuse to pay?

[@GeekDetour]

Affinity Designer, Affinity Publisher, Affinity Photo - decent software at decent price. I hope Canva don't jeopardise what Serif grew up to be.

[@digital.olimon]

I love these programs. If Canva have any braincells, they will realise why Affinity in the past few years became so popular and stick to this model.

[@87CVH]

@GeekDetour yes but they are cheaper because they don't have the same level of functionality when you get deep into the details ... affinity publisher is simply not designed for proper production of long documentation vs InDesign, no global layers is a deal breaker plus PDF time is far far too long ... in calculation the extra time needed to reproduce the same document and then PDF it and comparing the extra staff hourly cost vs software price saving... it was a net loss not gain

[@amuseinthecraftroom6257]

That's what I picked too. Couldn't be happier.

[@migillett]

Uninstalled everything Adobe and switched to Davinci Resolve. Adobe's practices are disgusting and incredibly predatory.

[@black_dragon274]

You know what's funny? The fact that from the Windows Control Panel, the "uninstall programs" section I can't find and I can't uninstall Adobe. I used other uninstall programs and I couldn't do it either. The fact that as Adobe trial mode I can see it running non-stop on my computer. You simply have to reinstall Windows to get rid of Adobe. 🙂🙂🙂

[@LV4EVR]

@@black_dragon274 Google third-party Windows uninstallers. There are supposedly some really good ones that will do it.

[@j_shelby_damnwird]

@@black_dragon274Revo Uninstaller & Glady Utilities did the trick in my experience. No CC processes running after that.

[@RV2O]

What do you use for photo/vector editing tho? I don't think there's any alternatives with the same level of community support as Photoshop/illustrator. Resolve has gotten to a level where it is very comparable to ae/premiere in terms of support, but only quite recently (as it is by far the best alternative)

[@migillett]

@@RV2O you're not wrong there. I'm still learning Gimp (Photoshop), Darktable (Lightroom), and Inkscape (Illustrator). Still have a lot to learn. I'm way more comfortable with Resolve at this point since I use it weekly.

[@compupsych3897]

Corporate accountability...what a novel concept!

[@dmitriyrasskazov8858]

Corporations is just abstraction between workforce and state.

[@IsmailofeRegime]

@@dmitriyrasskazov8858 What is that supposed to mean?

[@dmitriyrasskazov8858]

@@IsmailofeRegime i mean for government corporations is just a tool to extract value from workforce without interacting with workforce directly. Someone have to force people to work and manage them and through corporations that duty can be abstracted from the state.

[@TyaColo]

⁠@@dmitriyrasskazov8858 That may come as a result of the corporations existing due to taxes but that is not the main reason why they exist lmao. We live in a capitalist society and corporations ultimately exist to make profit, and a chunk of that profit must go to the government by law. Perhaps I misunderstood but your comment came off as corporations are just government puppets to control the populous which is ironic considering these corporations more often than not control the government more than the gov does them.

[@IsmailofeRegime]

@@dmitriyrasskazov8858 You have things backward. As Adam Smith pointed out, private property requires the existence of a state to protect it. Corporations are able to exert far greater control over the state, and have it protect their narrow interests (via huge campaign contributions, regulatory capture, etc.), than a mom-and-pop store.

[@patryknawrocki2358]

We’ve recently found out that we can no longer activate our Adobe Standard 2017 licenses that we bought as perpetual products. So when a computer breaks we’re loosing license.

[@krezzy5543]

If buying isn't owning. Piracy isn't stealing.

[@shrimptopian3392]

Wow, heavy shit, they really are evil

[@Nate-bd8fg]

That's awesome!!!!!🎉🎉🎉 love that!!!!! Adobe is Soooo cool. The computer itself can break, it's just the hard drive. Make sure that thing's in raid 0, and have copies.

[@MrDelord39]

Just clone the drive.

[@shujinzo]

I stopped with Adobe when they turned into a subscription instead of just a standalone product.

[@jimbowardoable]

When i realised that Adobe wanted a subscription fee to be able to rotate a document my motivation to ever give them money fluttered away like a lonely sparrow

[@a5cent]

I hate Adobe as much as everyone, but that really is a terrible example. That's like getting a monster truck to drive around on the golf course. You can do that for free on a gazillion websites. Much lighter and free tools can do that just as well.

[@willbe3043]

@@a5cent I assume they were doing some other complex things that they can do with the non subscription version, then they went to rotate the document and realised you have to subscribe to do it?

[@a5cent]

@@willbe3043 I don't know. I don't even know if that is how some of their apps work. However, if it is, I would understand that as a way to say "you must license this software to use it". Simar to how some unlicensed software allows you to access all its features, except for the ability to save work. I do think that is reasonable. It should be obvious that the software is NOT free and that we're not merely licensing the ability to save stuff. Same applies to this ability to rotate a document.

[@matboi]

I’ve had to create a new bank account which had no money in it and set it as the payment option on my adobe account so that it would eventually cancel the subscription by itself without any cancellation fees. Great products. Unfortunately awful company ethics.

[@TurboLoveTrain]

It blows my mind how many people only have one checking account. If any of my recurring billing accounts have issues I cancel the card, I'll probably report it as fraud, and move on. Most of credit unions have free checking and many of them have deals for no minimum balance or overdraft blocking. If things get really annoying you can close the account, which I've also done before.

[@monsieurlee]

Great to hear that the lawsuit is naming specific employees / executives. Looking forward to see how these individuals are being held accountable. Imagine if the government is going after Boeing, but instead of just financial penalties for the company and the employees just move on, the individual executives who made the cost cutting decision that undermined safety ended up being charged with criminal negligence or even manslaughter.

[@bubbajones5905]

Unfortunately, the exects at Adobe will be just fine. No one will go to jail, and the corperation will cover all the legal costs. Nothing will change.

[@mikairu2944]

man, god hear ya

[@admiralkaede]

exactly sueing the company does nothing u NEED to go after the leadership

[@FoxiKittyPayday]

Man, if you wanna know more about how awful adobe is, watche Noodle's video. It's called something like "how i made my first animated short film" and in the middle of it, he goes on a rant for about 7 minutes on how AWFUL adobe is, its pretty good.

[@volcanhacks]

fellow noodle fan I see

[@ghosthunter0950]

man I gotta hear that rant lol. I wish the artist community could get together to get more and more competition for adobe like they did with blender.

[@amarachibigelow8178]

Affinity has good alternatives to Photoshop, illustrator, and in design​@@ghosthunter0950

[@FoxiKittyPayday]

@@volcanhacks based

[@Mrhellslayerz]

​@ZaHandleFirealpaca is also really good for being a free software. It doesn't have hundreds of features and tools, but you can get REALLY far with it if you know what you're doing.

[@RamenEnjoyer404]

as a college victim of a 80-100$ cancel fee because I thought I got a single month subscription to I could handle some paperwork, I finally have some hope for there to be some actions taken

[@GiJoe94]

In college it's the best time to pirate. You pirate books, software etc. We had some books that we needed that cost like 300$ I said nah and hooked everyone with a scanned pdf lol

[@Marta1Buck]

​​@@GiJoe94sci hub, the ninja way 😂

[@J_Stronsky]

@@GiJoe94 there's a rumour that it was Adobe's policy to let piracy slide in the early days because it meant college grads would learn Adobe products and go on to work for companies who would then have to pay for the commercial license which is where they make most of their money.

[@garreth9484]

How the adobe licencing works at my college is so horrible that my leacherer recommended pirating the software. You already pay for the software included into the college fee but you can't use your profile on something other that the campus computers. 🤦

[@jasonjenkinson2049]

Please dont pay for an Adobe License unless it is your job

[@dragonfalcon8474]

Jail the ENTIRE C-SUITE and Board. There is no other way companies will even begin to learn. There is zero or meaningless accountability right now.

[@fijaystudio]

It’s about bloody time Adobe’s chickens came home to roost

[@Scott6794]

Oh they're roosting

[@Voltaic_Fire]

The worst part of this Adobe debacle is that any punishment will be so weak that it'll be barely an inconvenience for them, Adobe won't care & will just carry on being evil.

[@danielstellmon5330]

Vote with your wallet, stop giving money to Adobe.

[@aeghohloechu5022]

​@@danielstellmon5330yeah but what the fuck do you use then? Adobe has hundreds of patents on the tools they provide, there literally will not be a competition until like 2030 or something

[@kajamatousek247]

@@aeghohloechu5022 yarr matey

[@Meyr3356]

@@aeghohloechu5022 There's several competitors (and a lot of them for free) for every individual service Adobe offers, and Affinity offers a pretty comprehensive package for a one-time fee (Their services directly compete with Photoshop, Acrobat, and Illustrator).

[@Ooga658]

@@aeghohloechu5022 DaVinci Resolve and Krita have been enough for what I do 🤷‍♂️ But I don't speak for professionals

[@csykoe]

I’ve been giving adobe way too much for how glitchy it is on top of all the antics they play. I’m done.

[@l.s.11]

The fact that it's been 5+ years, and I still can't use hardware acceleration in Lightroom without it glitching out... disgraceful. Like actually revolting and disgusting.

[@Butterscotch_96]

@kevalyarathore223I was trying out premiere pro for the first time yesterday and I got a crash within the first few minutes

[@LV4EVR]

@kevalyarathore223 Exact reason I switched to DaVinci Resolve. Very worth the time to learn.

[@Henrique-wy6cv]

Finally, took you long enough, support open source software.

[@I-the-red]

@kevalyarathore223 So it's the Visual arts' version of Avid Sibelius?

[@smzubek]

I am a hobbyist that learned some photoshop in high school. I use it occasionally. I couldn't afford it through college, so I got it through other means. When I finally started making enough to get myself a copy, I discovered that they switched over to a subscription only service that makes no sense for someone that isn't using it to make money. Needless to say, I am still using it with other means.

[@memovilmx6239]

Aye aye captain

[@maggiem6209]

Needless to say, even if you use it to make money, it's still too expensive. Commissions don't even cover the cost of a month. Clip is MUCH better.

[@evilbleezard]

Same here, it's too expensive to get our data stolen

[@yurimodin7333]

If buying isn't owning then piracy isn't stealing.

[@Tn5421Me]

7:55 They specifically don't go after people using pirated Photoshop because they know that you building Photoshop skills will eventually lead to you paying for seats.

[@Nedemai]

Adobe had it coming ever since they switch to the subscription model.

[@PenFriends]

Because you were sailing the 7 seas with the Jolly Roger? The software actually became cheaper for most users!

[@emulationemperor8924]

Giving corporations personhood rights was one of the worst things we have done. It opened the door for lobbying and made it nigh impossible to properly hold anyone at a company truly responsible.

[@SofaEaterLovesYou]

That was kinda the point

[@Sasha.Sanguine]

Yep. Corporations not only get individual rights, but have to carry none of the responsibilities. They have more rights than people do.

[@savagemaelstrom9645]

Its a mixed bag with more bad outcomes than good, but its a nice shower thought to picture a company being subject to the consequences of that individual entity status. Imagine if a company could be found guilty of a crime and be 'jailed' which would force them to halt all production and business for the term of sentence. Problem, is most corporation heads would simply fold, and open a new near identical one harvesting the assets of the 'jailed' brand, and fire all employees and trade up to better ones for more profits. But its nice to picture a world where something like that could be effectively administered.

[@FutureNaught]

Corporations are people until Walmart does something illegal and then we realize you can't throw a corporation in jail.

[@sunbleachedangel]

Not just giving them personhood, but only giving them the benefits and no drawbacks

[@Figureight]

The irony is, if Adobe was far more reasonable with their costs and their terms of service, i guarantee a large amount of people who pirate their software would stop. Myself included. They have set themselves up in a way that highly encourages the average person to pirate their software, so they cannot begin to act surprised when people actually do it. They deserve absolutely every single penny lost from someone choosing not to subscribe to their services. It's a shame as they make good software (when they work), and I've lived and breathed Adobe's software for so long that they are like extensions of me at this point and so no matter how hard I try I cannot shift to alternate software. But I refuse to pay with their current plan costs and terms of service. Make it accessible for all and I guarantee people will come.

[@johanmetreus1268]

Bill Gates stated back in the days that the reason Windows became the de facto standard OS was due to piracy. If most files are in Adobe format, and most users are used to Adobe products, it doesn't matter if there are some pirates as the market is cornered. The solution isn't piracy, but that people stop using products of bad companies all together.

[@katnoto8993]

Asking for a friend, but how do you avoid spyware/malware when getting a seaworthy copy of the adobees?

[@dawieventer7513]

​@@katnoto8993you look for a certain seaworthy megathread and read it

[@Figureight]

@@katnoto8993 r/GenP

[@Shakenbake-in9ux]

I mean you were never their target audience. They couldnt care less what people like you do. Their main target is and always will be large corporate licenses.

[@RustyNotesTV]

Quick tip for any person or business to prevent this from happening again. Copy the ToS from the site or the product, paste it to ChatGPT or other AI and start asking questions like "Can I cancel whenever I want?". Things like that have saved me a bunch of money.

[@social_anthrax]

Yes, let’s trust the hallucination box important legal and financial questions, I’m sure this will have no repercussions

[@RustyNotesTV]

@@social_anthrax for such things as a sub to Adobe, its fine. You can always double check, or ask it "where in this agreement can i find info about how long i sign up for?" And read it yourself.

[@BlackSun404]

@@social_anthrax While these AIs ARE built for doing that exact task, and usually pretty good at it, they do have a limit of maximum tokens they can keep in memory when processing input. And an entire ToS is probably gonna blow past that, leading to more unreliable outputs than for shorter texts where you've verified it summarizing correctly.

[@TurboLoveTrain]

@@social_anthrax I guarantee you IBM's Watson AI will win more court cases than your jewish law firm if bribery and coercion is removed from the process.

[@trippy9865]

I try to avoid hate reading, but seeing Adobe face backlash is cathartic. I seriously want to see its empire toppled one day, and if stuff like this keeps happening, then it will, even if that takes a decade.

[@fyrestorme]

2:20 Adobe: PAY US MONEY IN ORDER TO STOP PAYING US MONEY What even is reality anymore

[@haxstax]

Underrated comment💀. I couldn't have said it better myself lol

[@xXx_Regulus_xXx]

I can't think of a good reason why cancellation fees should be legal. there shouldn't be a penalty if I want to stop consooming something.

[@raulojeda8567]

This is why people pirate sofware or make one similar for free

[@jwalker7567]

Adobe has so many annoying processes and programs running it’s just easier to pirate. Running subscription of normal version of PS, Id, AI, and acrobat pro requires login every time if you share a seat. Acrobat then forgets every time you open a PDF in acrobat reader and screen fills with pop-ups. They all need updates which never seem to change anything in the past 10 years. Also has programs using CPU for no reason even when all adobe stuff it closed. Pirate version you can delete all the background things and never have any trouble

[@talkingtakotaco8611]

Something something a service problem

[@GHOULRUL]

Pero el problema persiste ya que sigue siendo lo único que saben usar, lo que realmente le dolería sería que utilizarás otras herramientas y ya no dependieras de ellos

[@johanmetreus1268]

@@jwalker7567 with open source software, you won't even have to pirate stuff to get rid of the crap.

[@Eratas1]

I remember at work we bought Adobe software. As IT guy i pirated it because it was easier than activating that licence.

[@zytr0x108]

1:05 Adding seeds to the cloud, I understand

[@SLPBXL66]

Adobe’s business practices are downright exploitative. Imagine you subscribe to their services, spend five years creating projects using their apps, and then decide you’re done paying their exorbitant fees. What happens next? You lose access to every single project you’ve poured your time and creativity into. It’s a total scam. You’ve forked over money for five long years, but the second you stop, Adobe slams the door shut on all your work. They hold your projects hostage, forcing you to keep paying just to access your own creations. It’s like Adobe’s got you by the throat, and they’re not letting go. The cancellation of your subscription isn’t just inconvenient; it’s a retroactive punishment.

[@CraigRodmellMusic]

I personally think of Subscription Only software as being Thinly Disguised Ransomware.

[@sengokunadekochan]

Yup, I got shafted by adobe's cancellation fee. I wanted to cancel my CC subscription because I hadn't used it at all for over a year and after arguing with customer retention for a while and getting thoroughly annoyed by them, they told me I would have to pay £150 to cancel.

[@WhatWillYouFind]

The benefit of paying yearly in this case would be dispute the charge at your bank, and close the card, and charge it back because you tried to cancel but they wouldn't let you so adobe can eat your A.

[@combatwombat594]

That's so fucking dumb... You shouldn't have to pay them a dime for them to stop taking your money. That should be illegal as fuck.... Why do I have to pay you for you to stop billing me and taking my money? That literally makes no sense

[@TalesGrimm]

I was bitten in a similar way and would love to download my customer support files and testify in court. I trained on the Adobe suite for 8 years in school only to be forced into Pro Tools and DaVinci in the end.

[@jay-effmichaud]

These cancellation fees are when you cancelled before the 1st year is done. Once you go past the 1st year the subscription goes monthly. curious how you got charge 150euro for it.

[@NorthernMonkeeUK]

@@jay-effmichaud I guess that depends on the subscription you're on? Ours roll over to a new 12 month agreement if you don't cancel within a 2 week period at the and of the 12 months.

[@cobralyoner]

remember y'all, Affinity is still running a 50% sale right now (:

[@yxmichaelxyyxmichaelxy3074]

I own Affinity Draw and Affinity Photo. I also own the Corel suite. 😎

[@ghostradiodelete]

Yeah but...why? Gimp does everything and it's free. Or if you're drawing/painting there's Krita. I bought Affinity Photo and it couldn't even handle fonts properly. Gimp managed what they couldn't, and again, totally free. There's good free software out there for basically everything now.

[@LongPeter]

Were they bought by Canva?

[@samuelllakaj5439]

That sounds like a guitar lineup 😂.

[@39zack]

@@LongPeteryup and many think they will go subscription on v3

[@MeccanSamarraie]

i got a 7 day trial for acrobat, and they signed me up for a YEAR LONG 45 dollar sub for stock photos, and i had to fight them on the phone to cancel that contract I NEVER SIGNED it was not mentioned to me in any of the emails, no where on my consent check boxes, i READ the fine prints. they lied to me to take 45 CAD a month from me.

[@MrWaruldoWide652]

This is why I don't even pirate Adobe anymore

[@jorgem50]

lol same here

[@SwedishYouthHumanist]

They tricked me into a 12-month subscription (when I was going to cancel my month-by-month one). I'm never ever buying anything they're selling, ever again.

[@lextacy2008]

They really need to force services to display a "nutrition facts" label that MUST display all the terms. And any penalties, costs, rates, time periods, must be in bold and red fonts. Additionally, a "How This Effects You" must be in the ingredients section. Credit card offers do something similar since the 2008 truth in lending act

[@xerido]

Carefull they will do that and put it on an red background so it's nearly invisible

[@ts757arse]

Should be tattooed clearly on an exec's arse and a photo distributed with all sign ups / copies. The colour should allow adequate contrast for reading and The cheek should be waxed for clarity. This is to ensure they don't change the terms unless they *really* have to.

[@jordananderson2728]

FCC mandated that be offered for Internet and Mobile providers, I can assure you that nobody reads them. How do I know? Because I am required by law to offer it, and they _always_ decline.

[@mursefaneca]

Im a libertarian and I find a basic compromise that could probably reach the threashold of legislation.

[@Tufhhuyy]

​@@xelusprimemaybe not, but it'd make it feasible to read. As it is, you physically could not read all of the TOSs (and similar contracts) for services you use. If it's actually reasonable, it'd be on you if you don't read it.

[@Kartanaunfolded]

I called adobe to cancel my subscription and had to say “yes I am SURE I DO want to cancel” at least 5 times. My god they will make the process as excruciating as possible if you want to leave.

[@SpaceMan101South]

Why I sail the high seas with the jolly roger when I deal with Adobe. Not paying for that. Ever.

[@whiteroach3]

I'd argue that's not even worth it anymore. 9 times out of 10 the free options are just better now.

[@imfpredicts]

Yes. Occasionally it detects and tries to lock it but one control alt delete later and only using it offline for a couple of days normal use is restored. I have no conscience about this as I tried to do it properly and just kept getting stuffed by them.

[@SpaceMan101South]

@@whiteroach3 as much as Gino might be cool. Literally everyone uses photoshop for professional uses and it connects with everything. It's also what I'm used to using. So I will continue to use it whether they want me to or not.

[@SpaceMan101South]

@@imfpredicts you can just block connections outgoing or incoming to the application in your firewall. Then it can never talk.

[@crazyjoeshorts5256]

Yo Ho All Hands Raise the Colors High

[@chrisowens6028]

Adobe ad playing during this video...chef's kiss.

[@ekvinox]

If I remember correctly there was a federal judge who said a EULA is not equal to a contract and is too weak if they sue you over it...

[@InfernosReaper]

It still bugs me that companies can just alter the contracts on a whim and you're stuck with whatever *they* decide on. It bugs me even more that there are people who think that said contract somehow trumps *the law* just because someone agreed to it.

[@samuelllakaj5439]

If I recall when I oprned my first bank account the conditions said that the bank could change parts of the contract at will, but the user would be notified beforehand and had the opportunity to opt out risk-free or sth. So it seems like common practice, but it doesn't seem like that's what Adobe's doing.

[@johngaltline9933]

Far as I can tell, on this fee schedule it hasn't changed in years, possibly since they started the subscription model. Adobe didn't alter the contract, people just signed up to pay for a year at a lower rate than if they wanted a month-to-moth plan, then got mad that Adobe said, hey, since YOU want to break the contract you signed up for, how about you only pay us half of what you still owe and promised to pay? As far as contracts to buy things go this is the most fair one I've ever seen. Maybe people are just stupid and can't see the two options next to each other, one saying by the month, and the other saying by the year? You get a price break because you are promising to buy a whole year.

[@InfernosReaper]

@@samuelllakaj5439 Don't most year rate options may you pay in advance though?

[@Buddyboyjlg]

@@johngaltline9933 Are you seriously simping for Adobe right now? And really EVERYONE other then yourself is sooo stupid that they choose the wrong plan? Yeah, sure fanboy.

[@johngaltline9933]

@@Buddyboyjlg I guess someone has to when everyone is going nuts about standard business practices that everyone has dealt with whenever they buy a product on an installment plan. From cell phones to car leases to TV commercial products, when you buy the thing you are committing to pay for the whole thing, right there, up front. Then that up front cost is split in to monthly payments. Adobe has, and has had since they started the subscription model, the option for month to month or yearly contract right next to each other on there site. If people don’t know that a discount for a year long commitment with monthly payments and a month to month plan at a higher price are not the same thing, then yes, they are stupid. The end game here is everyone starts having to pay the higher price because of idiots, so as to not be treating people unfairly. Adobe has tons of issues, the subscription model it’s self being one of the most annoying. I’d rather just pay the $600 up front like I did for CS6. Also annoying that they EOLed cs6 on osx rather than rewriting the authentication to support 64 but only oses. Then there’s the recent issues with the EUA and ai training. With all the real, actually problematic things Adobe does I do not understand why people are wasting time on folks that don’t know how an installment plan works.

[@macbitz]

Nord had a little gem saying they take your annual subscription 2 weeks before the renewal date. I cancelled 2 weeks before the date yet they charged me for another year and refused to refund me quoting this condition that was hidden on their website.

[@AngryApple]

just cancel right away or remove the paypal payment in your paypal account. Never keep a subscription running that isnt cancelabe every month

[@nonikita]

Hmm, I cancelled my Nord subscription few years ago after my 3 years subscription expired, and a yearly subscribtion renewed because I forgot to cancel it. After I contacted them to refund me that renewal they offered me a discount if I wanted to stay for another 2 years. I asked for the refund and was refunded right away.

[@marcianoacuerda]

Nice coding horror pfp!!

[@versacepapi350]

For anyone wondering, you’d need to devote between 1,991 and 3,344 hours each year to just get through the privacy policies you encounter - and that number doesn’t count the hours required to get through actual terms-of-service agreements, which include the contractual terms you’re bound by. And they’re encountered so frequently and for such minor services that they rarely trigger any kind of serious risk/reward assessment. So not even Supreme Court justices read them. I’m just not going to spend 6 hours reading the terms of service so I can order food online

[@n123896]

I signed up for Adobe and didn’t read the entire user agreement. The signup made it seem to be a month to month but turns out it was a full year contract charged monthly. When I tried cancel after 3 months of use I was surprised to find I either had to downgrade packages or pay an expensive early termination fee for what I thought was a month to month expense. Frustrating and I will never pay for Adobe service again.

[@SnoobDude]

Pirating Adobe is always, Morally CORRECT

[@The_Slavstralian]

I still have a "cracked " CS6 zip file

[@Devastator0]

Master Suite CS6 FTW

[@ariaroflcakes]

Me either, even old ones from CS3 to 5

[@ucVu-di6cx]

Good for you! I still have the same for Ai and Ps CS6.

[@ZonkedCompanion]

Dont you just edit your hosts file? I dont remember needing any cracks

[@mynameisjeff9174]

still using cracked CS4

[@SamuraiG]

Adobe used to be a good company (20 years ago) that gave a sheet. Now like most corporations it's all about increasing profits no matter what.

[@ogre706]

This seems to be the trajectory of all corporations. No exceptions. If a company becomes incorporated, it's number one goal becomes to maximize profit, and they will do this at the expense of literally anything and everything. This is the result.

[@TurboLoveTrain]

It was never a good company. Artists used it for image manipulation and corporations used it for Contract processing over email and neither of those users were competent enough in computing to recognize how shit the program was from the outset. The product was so garbage they had to do constant updates and made the user base beta-test for them. The user base was so ignorant of what quality programs looked like they just assumed the "auto updates" were a benefit and didn't realize they were there as a workaround for shitty programming and pushing off product testing onto the user base. Adobe helped normalize autoupdates which are absolute cancer and an anathema to quality programming.

[@modellking]

I finally started getting away from the problems: cancel netflix and prime, buy nebula instead. Cancel adobe use affinity (did that on Win10 though). Replace windows with fedora. Replace Chrome with ungoogled chromium. Went with a framework Laptop (first party fedora support) I'm so happy! I get all my creative stuff done; i can game even "windows exclusives"; I can do my job and develop. Let's change the standard!

[@grizfan93]

How's running Affinity products on Fedora Linux? Considering it only works on Windows, MacOS, or iOS, you must have some secret sauce.

[@ThePlayerOfGames]

​​@@grizfan93 Wine or VM. Really you end up tweaking a Wine instance (I use GNOME Bottles to manage via GUI) by adding the right files and registry entries to make it work

[@modellking]

@@grizfan93 order was relevant: I have to admit I have in fact not had Affinity running since the OS switch. I compounded a process of over a year in this comment, which, to be fair, was not conveyed clearly to keep its editorial style. ... I will annotate that until I can do both

[@grizfan93]

@@modellking but you do know that you won't be running Affinity products natively on Fedora. Sure, Adobe is awful, but your plan seems like an over-reaction?

[@WyvernDotRed]

@@grizfan93 not at all, this is the only way. If it does not hurt the finances of the company bad enough, they will keep getting worse. Boycotting is not that effective unless at a massive scale. But opposingly, the switch to alternatives keeps them alive as they have a much bigger benefit from even smaller growth in paying customers. So it should be standard to consciously support that which you want to see grow with your money.

[@chadmwest]

I haven't purchased an Adobe product since the Creative Cloud started. I held onto CS6 for years, then I jumped all over Affinity when that became a thing.

[@Reyfox1]

A Vegas Pro user for the last 6 years.... The software is still called VEGAS Creative Software, Magix is the parent company.... glad you like it though!

[@KnowArt]

i won't touch adobe products with a 10 feet pole

[@JasonKaler]

That's good, because if you do, they get full rights to that pole

[@officialopv]

Just block all inbound and outbound calls. If you want, can even just run it in VM (if your PC strong enough). I run it on a secondary pc build because I'm paranoid. that PC has no internet connection, but can access a shared hard drive to my main PC (which is already a backed up hard drive). This will be the same setup i use when i get a new PC with an NPU. NPUs will spy on you worse than adobe and they are adding it to all new CPUs. Going to be hard to avoid it. You also have to figure out how to control your routers or even invest in your own router and not one provided by ISPs. at least run some interference. Stay Safe out there.

[@canadianbacon9396]

To this day, I have never met a Polish person with ten feet. But I'm waiting for that day.

[@JasonKaler]

@@canadianbacon9396 Consider yourself lucky. The ones with 10 feet are ill tempered and kick really hard.

[@new-bp6ix]

start supporting open source programs and give the money to creators and artists because they deserve this money more than Adobe.

[@anonymoushoopla3694]

open source programs are not meant to make money

[@SlavTiger]

@@anonymoushoopla3694 but sweetening the deal helps keep things marching forward that much better when someone makes a good fork of something and posts the source code.

[@anonymoushoopla3694]

@@SlavTiger Unless you go out of your way to find their email and offer them money which most times theyll just disregard as a scam. People make opensource projects and contributions out of the goodness of their heart and because it looks good on their resume. If they wanted your money, they wouldve monetised their app or ask you for it when you open it.

[@neonlost]

unfortunately most open source software is terrible, if you have creative work to do you get paid for you can’t spend 5x the time cause gimp has no layers. plenty of alternatives that you get that have perpetual licenses for the cost of a couple months of adobe though.

[@MatthewDeveloper]

​@@anonymoushoopla3694 Support if you can, want, and they do accept it, it's that simple. It's true that not most open source projects have some kind of "support financially", but there's also a lot that do. Yes, most are doing it just for their resumes or they just like contributing to the open space world, but that shouldn't be something that prevents you from helping!

[@jakeybaby]

adobe straight up refused my cancellation and i had to call my bank and cancel my card so they couldnt charge me anymore. i only signed up for a trial. ridiculous. adobe can burn LMAO

[@JonnyBoy021]

I remember years ago trying to get my card removed from their billing system. It's not possible on their website. I had to spend hours talking to their support reps to get it done. I will NEVER pay them again or use their products.

[@kinoromantic]

Adobe ripped me off when I was in college and had couple hundred bucks to my name. I cancelled my subscription and was charged 90$, and have never used Adobe products since, - I have been seeking out alternatives ever since

[@Stop4MotionMakr]

There is a special place in hell for war criminals, and then there is a special basement for adobe.

[@mechman7008]

I almost got sucked into the same thing - purchased Adobe to prepare documents for my partner's Visa - Thank God we only used what we needed within the 14day period in order to get a refund, otherwise I wouldn't have known I'd have to pay a whole damn year! I remember when I signed up, there was a very brief mention on the 14day - no where did I get the impression I was signing up for an annual deal paid monthly. And I'm glad I paid attention to the 14day trial cause it's easily missed once you move past that confirmation page - never to tell you again unless you dig into their refund policies. Plus! Why the frick did Adobe install McAfee on my system when I never recieved a tick box to opt out of it! Thankfully I have Revo Uninstaller... But that is corrupt - I don't want that malware on my system! Adobe have such a monopoly on the PDF space... It's sad most of their features can't be done on Firefox or Edge... I wonder why? I'd legit pay Firefox or Edge for those same features if I could!

[@PrograError]

I think some of the more advanced features are available on some free site... It's on one of the picture telling all the alternatives for Adobe CC.

[@Suddhadeep]

Pdfsam and pdftk

[@XxXDarkxKiraXxX]

Libreoffice Edit: Libreoffice Draw can edit PDFs

[@nathanjaffrey]

Just went through this. Tried to cancel my CC and they wanted $50 to cancel. I had to contact customer retention and say I'm cancelling due to a change in Adobe's terms of service. Absolutely absurd problem.

[@mariolibya]

Adobe ripped me off for $400 jut TODAY after I signed up for a free trial, proceeded to cancel the trial, and then got charged for the product anyway.

[@omartaj7010]

I feel for you 😢 Was almost going to go for a trial myself but dodged a bullet at the last moment when the fine print hit the absolute corner of my eye.

[@dythanpace]

File a chargeback

[@mariolibya]

I called them every day for 5 days to get a refund, and it was such a hassle talking to 5 different customer service reps from India. Each one tried a new way to stop me from canceling, and one even hung up on me. I even threatened to take my case to the DOJ. Finally, I got my refund. I don’t think I would've gotten it if there wasn’t an active case against them.

[@koppy82]

After 5 years, I've ditched Adobe entirely. Affinity, DaVinci here I come!

[@anatmoolmuang7965]

The subscription idea is wrong since its first thought. The pay rate is criminal. Simply giant bloodsucker to creative people.

[@abavariannormiepleb9470]

If you ever want/have to use Adobe software legally, always get prepaid codes from third-party sellers instead of giving Adobe your actual payment information. Around Black Friday 50 % off deals are relatively common.

[@Boroda4Gaming]

YAS. Thank You for bringing up Vegas Pro (what its called now) cause for 99% of actual KZbinrs it would be more than enough to do all the work and actually enjoyable to edit. When its not running at like a 0.5 frame a sec

[@Villager_U]

The thing i don't like about vegas is that it can crash for no reason It's pretty rare but when it happens......it made me want to cry

[@Ballissle]

​@Villager_U I used to use it and it did but I have had premiere pro and davinci resolve crash a lot more frequently for less intense edits.

[@elladesigns9609]

@@Ballissle Which one do you prefer. I can use Premiere but I'm considering switching to Davinci.

[@HinaTan250]

I personally did all the YTPs on my channel in Vegas. But, Davinci Resolve is so much better. I would never go back. With Premiere I never liked it, even if it was capable. Always found it super annoying to do basic things. I do all my editing for videos in Resolve and always suggest it to everyone interested in video editing.

[@mstreurman]

​@@elladesigns9609 OpenShot... end of story... Not good enough? Learn how to code or hire some coders to make the stuff happen that you want and either use it internally or share it to github. Everybody wins!

[@Bbinkee]

I got got by the ridiculous early termination fees years ago. I stopped using it after college and missed the due date twice. The second time I was so frustrated that I decided to just pay up, as it was eiter half of the cost or full cost for something I didn't use anyway. I'm never seeing that money again but I'm so glad someone is finally doing something about this joke of a company!👏👏

[@KeithHeinrich]

I dropped Adobe in 2017 when they moved to the subscription model. Good tools, predatory business practices and not the sort of thing that works for me. They should be about working for their customers, not ripping them off.

[@doemijmaarfriet]

TOS standarization has been advocated for years. Once we all know what is in a standard TOS, none of us all would ever again waste our live on it.

[@ians7184]

I just went through trying to cancel some company acrobat pro licenses. There wasn't a way. I contacted customer service through website chat and was told I would have to pay a cencellation fee. Thankfully they let me "downgrade" to acrobat standard licenses since we were replacing those pros with standard, so no fee. I got transferred 4 times during this process and it took 2.5 hours.

[@hazold8541]

I did that with a personal pro license and used an empty bank account, they cancelled with no fee haha

[@Djfmdotcom]

Probably 2 years ago I fought with Adobe over the cancellation policy. Spent two days arguing, referred them to the Better Business Bureau, and they refunded my $200 "cancellation fee* and paid for a couple of months of my new subscription. I'm SO glad that DOJ is going after them.

[@ecash00]

They didnt Place the MAIN info and pricing ON THE FRONT PAGE, the 2nd page, and probably the 3rd page. And then they wonder WHY we dont read the TOS on 99% of the stuff we buy.

[@johngaltline9933]

I can't say it didn't change, but it was right there like 10 years ago when I looked, and again 5 years ago, and is there today. you can sign up for a yearly plan at a discount, with the exception that you are paying for a whole year, with 12 monthly payments. Or you can purchase a month-to-month plan with a higher monthly fee. It's the same deal as any other purchase where you make monthly payments. You bought the whole thing up front. Adobe is just nice enough to say, if you want to cancel, we'll let you just pay half the money you still owe us. They could try just charging you the month-to-month rate instead, maybe? Good deal if you've used less than 3 or 4 months, far worse deal if you've used more than that.

[@sherazade82]

Yessssss. We need to start imposing consequences on these crooked executives/management. Without consequences, these toxic corporate practices will continue to grow.

[@jarydf]

Adobe has spent the last decade damaging their brand.

[@Bandittofficial]

It's crazy this is coming up now, especially after I just, within the last week, cancelled my creative cloud subscription I needed for ONE semester and I was forced to pay for a yearly student subscription which had insane cancellation fees that I couldn't go and pay right then and there. Absolutely criminal.

[@mcbean1]

They have month to month options for non students, why didn't you just do that if you only wanted it for 1 semester?

[@admiralkaede]

forcing to pay by year is really dumb they should offer monthly and just offer a discount to the yearly

[@mcbean1]

@@admiralkaede they do...?

[@Bandittofficial]

@@admiralkaede from what I’ve seen, that’s the “idea” as to why there is cancellation fees, but as they go over, that isn’t mentioned when actually subscribing to the service.

[@Bandittofficial]

@@mcbean1 because it was cheaper. $20 vs $60 for what I needed. Additionally, I'm checking the page rn, and there is no mention that it is a yearly plan and there is a very small and unclear "mention" of cancellation fees.

[@yassinekhadar852]

"Jokes on u adobe we use the second sign in " laughs in jack Sparrow .

[@Laminar-Flow]

I discovered I had been paying for a subscription on a credit card I don’t use anymore for like 2 years at like their second to highest tier or something… All I remember signing up for was a university student discount subscription. I might have yelled at their customer service

[@s0meRand0m129]

this is why everyone cracked their Adobe software

[@TdawgGames]

There is literally an Adobe ad right below this video for me. How ironic.

[@maxresdefault_]

Sony Vegas? Now that's a name I've not heard in a long time.

[@papasalvo]

If u make a justifiable idiot shirt I will most certainly purchase one expedisiously.

[@monkeyprojects129]

Funny big word

[@PrograError]

"I'm with a justifiable idiot"

[@igocamping3545]

No word of a lie, straight after Linus said "stab stab, stab stab", an Adobe ad came on for me. Oh, the ironing

[@CRXfr]

There's a trick to cancel without any fees : change your plan for another subscription, it cancels your old subscription and reset the 30 day cancelation without fee

[@MightyMe001]

Adobe's first mistake: Going full subscribtion instead of licenses

[@SpecialAgentBillMaxwell]

Adobe is a licensing specialization company. The software that goes with the license is incidental. It seems that all of their energy is dedicated to extracting fees and there's no time left to make sure the software installs/uninstalls/operates cleanly.

[@portersblackboard]

And they do that to students. They give them a "generous" student discount disguised as an annual contract. Student's cannot get a student discount that isn't an annual contract.

[@whatcouldgowrong7914]

Left Adobe years ago for Final Cut Pro, Capture One and Affinity. FCP and Affinity is going great and still single upfront cost but capture one are slipping away slowly. Adobe deserves everything they get at this point everyone needs to jump ship.

[@yxmichaelxyyxmichaelxy3074]

No Corel?

[@magesnz]

@@yxmichaelxyyxmichaelxy3074Corel is now subscription based as well

[@DaileyWoodworks]

I’ve started seeing some cabinet software in my industry do 30day leases. If I need a program for a special project I can rent it for a month. Complete the project then let it automatically expire. When I need it again all my information presets, etc are saved and it’s automatically updated to the latest version. Why small specialty software companies can do this and mega corporations won’t is shocking

[@Wistbacka]

Remember the "good" old days when Adobe switched over to their subscription based Adobe CC? Back then you could pause payments whenever you didnt plan on using the software. I am now stuck at having paid for 6 months without really using the cc, because I cant pause it.

[@LongPeter]

I’ve had Creative Cloud for years. It’s too ingrained into graphic design as a profession to practically use anything else. I hate Adobe for many reasons but the CC subscription is still way better value than buying a Master Collection license and then an upgrade license when Apple change their chip architecture every few years.

[@vitalis]

Linus: we double logged in on license seats and pirated Adobe CS Adobe lawyers: we would like to have a word with you

[@govindprajapati2155]

They can say we lied on podcast to make it interesting, proof of burden is on Adobe by actually proving that they really did that

[@vitalis]

@@govindprajapati2155 Adobe lawyers: we would like to reach you regarding your Adobe expired license and public incitement of piracy

[@govindprajapati2155]

@@vitalis I rather say bad idea, I will podcast whole conversation

[@jakedevlin2462]

Just referenced this video and had them cancel my "plan" without the ridiculous fee via live chat. Mention the lawsuit and it suddenly becomes easy for them to take you off the books 😅

[@jaimininorath5760]

About 1 week out from my adobe subscription ending and wasn’t sure if i continue to pay or get rid of it and you have reminded me I can pirate quite easily. Thank you

[@tatsumakijim]

Hilarious that the ad I had to go through to see this video is Adobe Cloud Media

[@djjc9782]

"...anymore..." one word, perfect timing, great comedy. and Luke losing it just added to it spectacularly

[@chillinoutmaxin4630]

When I was working IT Helpdesk for a large bank, getting Adobe CC / Pro installed for staff who had requested the software was a NIGHTMARE. And only half the time it was because we didn't have enough product keys/accounts supplied to us...

[@GarrenCreative]

also shafted by adobe early cancellation fee while casually using Premier Pro. Finally jumped ship to Davinci Resolve.

[@3DJapan]

You weren't an idiot, you trusted the company. You should be able to trust them.

[@ryuno2097]

I miss using Adobe stuff back in 2003-2007 during my uni days when it was just a one time purchase.